Jack & Newell Holiday Apartments

Hotels
•
Independent
9.4 (103 reviews)
27-29 Wharf Street, Cairns, Queensland, 4870 , Cairns , AU
61-7-40314990

listing image 1
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Children allowed

Facilities

Boat tours nearby
Parasailing nearby
Free WiFi
Terrace
Luggage storage
Elevator
Golfing nearby
Snorkeling nearby
Hiking/biking trails nearby
Sailing nearby
See all facilities

Review Highlights

Pros:
Lovely staff
Clean and spacious apartment
Beautiful pool

Categories

Cleanliness
9.58
Beautifully clean and well-maintained apartment.
Service
9.55
Staff were lovely and friendly.
Location
9.09
View - amazing; overall a great location.
Room Quality
9.54
Apartment was clean, spacious, and had everything we needed.
Amenities
9.07
Pool - beautiful and lots of room.
Value for Money
9.43
Standard quality for this hotel tier.
Food and Beverage
9.48
Standard quality for this hotel tier.
Overall Experience
9.45
Loved every minute of our stay at Jack and Newell.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:03

Property Description

Luxurious Accommodations with Full Kitchens
Unwind in one of our 16 uniquely designed guestrooms, each equipped with a full kitchen, private balcony, and modern amenities ensuring a comfortable stay.

Convenient Location with Stellar Views
Centrally situated in Cairns, just a few minutes' walk from the bustling Esplanade and Reef Fleet Terminal, our property offers easy access to major attractions and stunning waterfront views.

Relaxation and Entertainment Options
Take a refreshing dip in the outdoor pool, soak in the sights from the terrace, or utilize complimentary Wi-Fi to stay connected. End your day with a barbecue under the stars at our on-site grills.

Embark on a memorable getaway at Jack & Newell Holiday Apartments - your ideal choice for a fantastic Cairns experience.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    No pets

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

9.4
Based on 103 reviews
Cleanliness: 9.58
Service: 9.55
Location: 9.09
Room Quality: 9.54
Amenities: 9.07
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
C
Carly • family
10
Pros:

Staff were lovely. Apartment was clean spacious & had everything we needed.

2025-07-22 • via Nuitee
L
Lucy • family_with_children
10
Pros:

Beautifully clean
Friendly lady at the front desk
View - amazing
Bed's- comfortable
Lots and lots of room
Pool - beautiful
Loved every minute if our stay at Jack and Newell

2025-07-17 • via Nuitee
M
Margrethe • family
10
Pros:

We got the 3bdrm, 3ba unit. Location was so convenient to walk everywhere we needed to go like: close to the daily night market, the pick up location of both Kuranda rail tour and Great Barrier Reef tours, Esplanade lagoon, great food (all under 10mins). So we didn’t need a car. Apt was clean and over all looked newer esp kitchen appliances, dishes and cooking utensils.

2025-05-04 • via Nuitee
R
ray
10
Pros:

Enjoyed our stay

2024-05-24 • via Nuitee
L
Lauren • friends
10
Pros:

Great location and spacious apartment. Staff were welcoming and friendly

2024-05-11 • via Nuitee
M
Mark • family
10
Pros:

The location was ideal. The staff were very helpful and friendly.
In general the property was clean and well equipped.

2024-04-05 • via Nuitee
M
matt • family
10
Pros:

A wonderful stay in a lovely place. Large spacious apartment & very friendly & helpful staff.

2024-04-02 • via Nuitee
S
Sheryll • family
8
Pros:

Property manager was great. Full of local knowledge. Friendly and helpful.

2024-03-13 • via Nuitee
G
George • friends
10
Pros:

Well Managed

2024-01-31 • via Nuitee
J
jason • family
10
Pros:

We had a amazing stay here, the view we had was outstanding to say the least. In a good area and near everything you could need for your stay.
We will definitely come back and stay in the property again when we are back in Cairns again.

2023-11-11 • via Nuitee
L
Louise • family
10
Pros:

This property was lovely exactly as displayed in pictures right across the road from wharf.

2023-10-19 • via Nuitee
L
Long Sheng
10
Pros:

Very clean amd comfortable. 5 of us in a 3 bedroom apartment.

2023-09-26 • via Nuitee
K
Katharina • family
10
Pros:

Very spacious Appartement. Close to restaurants and fleet reef.
Would book again.

2023-09-04 • via Nuitee
A
Alan
4
P&O Cruise Views, not Sea Views.
Pros:

I booked the last few days of my holiday in a sea view apartment as a way to celebrate, prior to leaving for the UK. Sadly, shortly after check-in and admiring the beautiful views, a gigantic P&O cruise docked directly outside the hotel, resulting in my 'sea views' becoming a view of seemed like a block of flats; to top it off, it stank and was noisy if we went out on the balcony. If the fact that the hotel was fronted by the cruise terminal, and that the view from my apartment was very different to what had been advertised ans sold, I would not be making an issues or this, as I simply would have booked alsewhere. This tainted what should have been ending the holiday with a 'bang'. Very disappointed.

2023-08-27 • via Nuitee
E
Elliot • family
8
Pros:

Great location, average condition, met our needs well.

2023-08-11 • via Nuitee
H
Hye
10
Pros:

Great place for family. Clean, well accomodated and good communication

2023-08-11 • via Nuitee
E
Emma • family
10
Pros:

The property was situated in a fantastic location with great views. It was slightly off the main drag and thus a little quieter without being any real distance away. It was a well appointed apartment with all you could want, with comfortable beds

2023-07-26 • via Nuitee
S
Sameer • family
8
Pros:

The property is uniquely located across the Hemingway brewery and Reef Casino and the View are better than those from the the other hotels on Esplanade i.e the Riley , Hilton etc.
The apartment are spacious and the parking is very convenient, My pet peeve was about the internet which was intermittent or for a day or two non existent. Property has Gym which is well equipped for me given my bias towards rowing and swimming pool is big enough but do not expect a lap pool as you see in a hotel property. The noise from hemingway on weekends may filter through until 9:30 pm after which it felt silent. All in all a great appointed property with spacious rooms and great view; if they could fix internet and other issues such as TV antennae in living room not working properly , I would have been saying excellent rather than great.

2023-06-15 • via Nuitee
C
Charles Johannes • partner
10
Pros:

The property,while dated, was clean and functioned. The managers were supurb and looked after us very well. The idea place for a break

2023-05-09 • via Nuitee
D
Dale • family
10
Pros:

Great place everything was first class, absolutely loved staying there.

2023-02-26 • via Nuitee