The Astor Apartments

Hotels
8 (1205 reviews)
35 Astor Terrace, Spring Hill , Brisbane , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good service
Great location
Free parking
Cons:
Cleanliness issues
Dated rooms
Lack of management support

Categories

Cleanliness
6.46
Multiple mentions of dirty rooms, mould in showers, and unclean facilities.
Service
9.43
Service was praised as fantastic with prompt responses to issues.
Location
9.47
Location was consistently highlighted as a positive feature.
Room Quality
7.42
Room quality was mixed with mentions of dated conditions and cleanliness issues.
Amenities
6.95
Amenities noted as lacking maintenance and cleanliness.
Value for Money
7.41
Some reviews expressed disappointment regarding the value relative to quality.
Food and Beverage
8.46
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
8.43
Mixed feelings with several positive highlights but also significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Luxurious Apartments Near Brisbane Central Station

Convenient Location: Nestled just 200 meters from Brisbane Central Station, Astor Apartments Brisbane offer a prime location with easy access to Queen Street Mall, Treasury Casino, and Suncorp Stadium.

Modern Amenities: Enjoy the convenience of a fully equipped kitchen, private laundry facilities, and free cable TV in these spacious apartments. The large sun terrace boasts an outdoor pool and heated spa pool for ultimate relaxation.

Additional Features: Indulge in the large kitchen with modern appliances, entertainment options like an iPod docking station and flat-screen TV, and unwind in the sauna or outdoor BBQ area. With free covered parking and an elevator, every comfort is catered to at Astor Apartments Brisbane.

Book now to experience luxury and convenience at Astor Apartments Brisbane!

Important information:

Reception opening hours are from 09:00 until 17:00. If you expect to arrive outside reception opening hours, please inform The Astor Apartments in advance, using the contact details found on the booking confirmation.

Please note that all apartments are serviced by housekeeping on a weekly basis.

Please note, a credit card is required upon check in. If a credit card is not provided a $200 cash bond will be needed for security on the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1205 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
L
linette family_with_children au
8
Pros:

Very spacious and comfortable apartment. Excellent location with a Short walk to train station. Plenty of eating out options close by.

2026-03-14 via Nuitee
T
Tracey Olive solo_traveller au
9
2026-03-13 via Nuitee
C
Cristian couple au
7
2026-03-11 via Nuitee
S
SHANTAL BIANCA solo_traveller au
8
Staff were helpful and location was great!
Pros:

Good location and parking availability

Cons:

No A/C unit in main bedroom just evaporator.

2026-03-10 via Nuitee
L
Lisa family_with_children au
2
Not like it looks in the photos...
Pros:

The sheets were clean

Cons:

My main issue is that the pictures on booking.com of the room are deceiving. The room was not nearly as good as the pictures. It was very old, the floor was sticky, everything quite dirty, toilet seat broken, tap running, hot/cold markers on taps missing, low pressure in shower, no washing up liquid, no fans, aircon kept turning off and we are not allowed to change the temp, and the lift smelt like urine. Also, the portacot we asked for was broken and didn't even have the hard base with it so was unusable. We asked for another one and they advised they had gone home for the day (only man reception for a couple of hours per day). We explained we needed it and they then organised for a replacement one.

2026-03-09 via Nuitee
T
Taylah extended_group au
7
2026-03-08 via Nuitee
K
kyal family_with_children au
7
2026-03-07 via Nuitee
J
Jose Paulo couple au
10
2026-03-05 via Nuitee
M
Melville extended_group au
6
Pros:

Comfortable beds

Cons:

Needs to have aircon in all room if you advertise aircon
From one customer staying to the next cleaning of the rooms and bathrooms etc need to be done better

2026-03-05 via Nuitee
N
nevaeh family_with_children au
9
2026-03-01 via Nuitee
P
Paulus couple pg
10
It was our second stay in two years. We enjoyed it. We intend make it regular when we travel to Bris
Pros:

It was very tidy and spacious and fresh. It is also convenient and close to Central Business Center. Staff are friendly and courteous.

Cons:

Nothing better.

2026-02-28 via Nuitee
M
Marven couple au
10
2026-02-26 via Nuitee
A
Aplina solo_traveller au
10
On a higher level stay it's the place to stay next visit
Pros:

The room size and very spacious lounge and dining room kitchen fridge and freezer was easy As bathroom was tiny but very nice

Cons:

Would like to have been on a higher level we had the room right over the pool area so we could see other guests and they could see us unless we used the blinds so I would definitely stay on higher level and the chute for garbage disposal was confusing.

2026-02-24 via Nuitee
R
Rachel extended_group au
8
Was good value for money but we would book somewhere with air con in all rooms for our next visit
Pros:

Great location, Beds were comfortable and facilities were appropriate

Cons:

No Curtains in the lounge room - was very bright in the morning and we like to have the option to close for privacy if we want. Also no air conditioning or fan in the second bedroom meant it was too hot and uncomfortable to sleep in

2026-02-24 via Nuitee
G
Gabriele family_with_children au
9
Nice place
Pros:

Friendly staff, easy check-in and check out, unit was very large, great parking.

Cons:

The air con is a unit in the wardrobe and rattles the whole wall and windows in the bedroom.

2026-02-24 via Nuitee
B
Belinda extended_group au
4
Cons:

Air conditioner didn’t work properly. Never anyone working in reception

2026-02-22 via Nuitee
R
Rose extended_group au
9
2026-02-22 via Nuitee
J
Joanne solo_traveller au
8
We enjoyed our stay.
Pros:

The size of the apartment. The beds were comfy. We liked the view from the balcony and windows. The pool was nice. The desk staff member was very helpful and friendly.

Cons:

We chose the property because the description said it was 500m to Suncorp Stadium. But it was not near it at all.

2026-02-13 via Nuitee
H
HIROKO couple jp
7
Pros:

We had to make reservation at the last minute. Out of what's available at the time, we are happy to stay at Astor Apartment.
Good location. Although the facilities were rather dated, the room was very large and gave us comfortable space.

2026-02-11 via Nuitee
D
Derya family_with_children au
1
Never will stay again
Pros:

Nothing dirty everything

Cons:

Rooms were dirty to the point I had to wash all the bedding

2026-02-09 via Nuitee