Citadines City Centre Frankfurt

Hotels
•
Citadines
8.8 (3944 reviews)
Europa-Allee 23 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Value for money
Cons:
Noise from construction
Some room maintenance issues
Inconsistent amenities

Categories

Cleanliness
8.19
Reviews mention clean and well-maintained rooms, but there were some issues with noise affecting cleanliness perception.
Service
9.16
The staff is consistently described as friendly and accommodating, enhancing the overall experience.
Location
9
Many reviews highlight the excellent location close to public transport and attractions.
Room Quality
8.65
Rooms are spacious and comfortable, though some reviews indicate that certain rooms need renovation.
Amenities
8.68
The hotel provides essential amenities including complimentary drinks in the lobby, though a few appliances had issues.
Value for Money
8.84
Many guests feel the hotel offers great value for the pricing, especially with spacious rooms and free beverages.
Food and Beverage
8.69
Breakfast quality is praised, though some guests mentioned specific requests regarding towel and pillow cover exchanges.
Overall Experience
9.16
Overall sentiment reflects a high level of satisfaction, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:14

Property Description

Luxurious Apartments with Modern Amenities

The Citadines City Centre Frankfurt offers a blend of comfort and convenience with its well-equipped apartments featuring iPod docking stations, air-conditioning, and kitchen facilities. Enjoy a delightful breakfast buffet and diverse dining options at the on-site restaurant or nearby eateries.

Convenient Facilities for a Relaxing Stay

Take advantage of the fitness centre, free WiFi, shared lounge, and 24-hour front desk during your stay. Unwind on the terrace or explore the Museum for Modern Art easily accessible via public transport.

Prime Location near Exhibition Centre and Train Station

Situated just 900 metres from the Frankfurt Messe Exhibition Centre and 450 metres from Frankfurt (Main) Messe S-Bahn Train Station, Citadines City Centre Frankfurt is the ideal choice for business and leisure travelers alike.

Book now for an unforgettable experience at Citadines City Centre Frankfurt!

Important information:

A final cleaning is included in the price and is provided once a week only.

A deposit is not required.

Please note that we accommodate pets for : 20€ /pet/day - Payment at your arrival.

Citadines City Center Frankfurt will be going cashless from 1 January 2026. Thank you for your understanding.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 3944 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 9.16
T
Tamara • solo_traveller • nl
9
Pros:

De locatie is top. Tegenover het hotel ligt een overdekt winkelcentrum met heel veel eettentjes. Verder loop je in 20 minuten naar het centrum.

2026-06-06 • via Nuitee
J
Jovana • solo_traveller • de
10
2026-06-06 • via Nuitee
K
Kaiyun • couple • gb
9
Pros:

第一天的前台很好，很友善！第二天的前台明显种族歧视，对待我们和其他国家的人明显不一样，始终拉着脸，而对其他国家马上切换脸上堆笑……My first day experience was wonderful – the receptionist on duty was incredibly warm, friendly, and helpful, making us feel truly welcomed. However, the receptionist working during check-out the next morning was a completely different story. She treated us with blatant unfriendliness, coldness, and visible hostility—it was clear they exhibited signs of racial discrimination. Her attitude was drastically different from how other guests around us were treated: dismissive, impatient, and cold!

2026-06-06 • via Nuitee
E
ElRateli • family_with_children • az
10
Nice and safe stay.
Pros:

Free coffee machine 24/7 next to the lobby was a nice bonus.

Cons:

Cleaning service is provided once a week and as we stayed for 5 days, we were not lucky enough to experience it:)

2026-06-06 • via Nuitee
M
Melek Sundé • solo_traveller • fr
10
Excellent
Pros:

Propre, calme, chambre confortable et très bien équipée. Personnel agréable. Petit déjeuner complet.

Cons:

-

2026-06-06 • via Nuitee
Y
Yaoyao • solo_traveller • es
10
2026-06-05 • via Nuitee
C
Catrin • solo_traveller • de
10
2026-06-05 • via Nuitee
R
Rui • solo_traveller • cn
10
2026-06-05 • via Nuitee
D
Damian • solo_traveller • pl
10
2026-06-05 • via Nuitee
K
Kathia • solo_traveller • br
8
Boa opção
Pros:

A localização é muito boa, fácil acesso ao centro caminhando. Os funcionários são atenciosos. Tem chá e café. Cama confortável.

Cons:

Precisa de manutenção em alguns pontos (paredes, rodapés, piso do box).

2026-06-03 • via Nuitee
P
Pui I • extended_group • mo
10
2026-06-03 • via Nuitee
M
Marah • solo_traveller • de
8
2026-06-02 • via Nuitee
V
Vittorio • couple • it
10
2026-06-02 • via Nuitee
R
Robin • solo_traveller • de
8
2026-06-02 • via Nuitee
N
nicholas • couple • gb
9
2026-06-02 • via Nuitee
M
Md. Abdul • extended_group • bd
10
2026-06-02 • via Nuitee
S
Saltanat • family_with_children • kg
6
Nice stay if you convention center visitors
Pros:

The property was clean and there was a big shopping mall right across the street, where you can get food

Cons:

The location was a bit too far from center, the name of the hotel is a bit deceiving.
There is a huge construction site right at the entrance of the hotel and it seems like it won’t end soon.

2026-06-02 • via Nuitee
S
Sema • extended_group • de
10
Sehr zentral
Pros:

Sauber

2026-06-02 • via Nuitee
M
Mikheil • solo_traveller • ge
9
2026-06-01 • via Nuitee
Y
YeongYun • extended_group • kr
9
2026-06-01 • via Nuitee