Vienna House Easy by Wyndham Hamburg City

Hotels
Vienna House by Wyndham
7.8 (2745 reviews)
Ellmenreichstr. 20 , Hamburg , de

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Allergy-free room
Adult only
Pet bowls
Pet basket
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness in certain rooms
Cons:
Small bathrooms
Inconsistent amenities
Value for money concerns

Categories

Cleanliness
7.13
Multiple mentions of cleanliness issues; some rooms reported as clean, but many also indicated problems such as small bathrooms and odors.
Service
8.6
Consistently positive reviews about staff friendliness and helpfulness.
Location
8.64
Well-reviewed for its prime proximity to the central station, making it convenient for travel.
Room Quality
7.59
Mixed feedback; while some rooms appreciated for comfort, many reported issues with size and amenities.
Amenities
7.62
Basic amenities were available but there were complaints regarding the lack of in-room beverage facilities.
Value for Money
7.08
Generally felt to be overpriced given the size of rooms and the amenities offered.
Food and Beverage
7.63
Breakfast received good reviews, but instances of missing items noted which affected overall satisfaction.
Overall Experience
8.1
Despite some complaints, many guests indicated they would return due to location and friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:03

Property Description

Convenient Location:
Located directly opposite Hamburg Train Station, NYCE Hotel Hamburg City Center offers easy access to transportation and is just a short walk from popular attractions.

Comfortable Accommodations:
Featuring soundproofed windows and satellite TV, all rooms at the hotel provide a cozy and relaxing stay for guests.

Great Connectivity and Amenities:
With free Wi-Fi, daily breakfast buffet, and excellent underground and S-Bahn connections, NYCE Hotel Hamburg City Center ensures a convenient and enjoyable experience for visitors.

Book your stay at NYCE Hotel Hamburg City Center now to enjoy a seamless blend of comfort and convenience during your Hamburg trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 2745 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 7.62
Value for Money: 7.08
Food and Beverage: 7.63
Overall Experience: 8.1
M
Michaela solo_traveller de
6
Frühstück nicht besonders .
Cons:

Ich hatte ein Doppelzimmer gebucht, um mehr Platz zu haben, aber das Zimmer war viel kleiner als auf den Fotos.

2026-04-09 via Nuitee
J
Jens family_with_children de
8
2026-04-09 via Nuitee
C
Christina solo_traveller ch
7
Alles gut
Pros:

Gute Lage, saubere Zimmer

Cons:

Das Bett war teilweise am kaputt gehen

2026-04-09 via Nuitee
D
Daniel solo_traveller de
8
2026-04-09 via Nuitee
A
Alexandra solo_traveller de
7
Toll dort!
Pros:

Trotz Nähe zum Hauptbahnhof hörte man nichts von dort oder der Straße.
Sehr gutes Bett, gute Dusche
Die Lage ist der Hammer und ein guter Ausgangspunkt für alle Aktivitäten
Ich komme sehr gerne wieder!

Cons:

Leider was das Zimmer verstaubt,
evtl. wurde es länger nicht genutzt.

2026-04-08 via Nuitee
A
Anja solo_traveller de
8
2026-04-08 via Nuitee
A
Angela couple de
5
Für eine Nacht ok
Cons:

Enges Zimmer
Kein Zahnputzbecher

2026-04-08 via Nuitee
T
Till solo_traveller de
4
Cons:

Der Mitarbeiter an der Rezeption war beim Check Out sehr unfreundlich. Am Vorabend wurde mir mitgeteilt, dass ich meine Rechnung am nächsten morgen bei Check Out bekomme. Jedoch hatte ich sie vom Kollegen der Frühschicht bis Heute nie erhalten.

2026-04-07 via Nuitee
A
Allana couple de
10
10/10 recommend
Pros:

The location and facilities were amazing. Very nice and spacious room. Bathroom was very clean. Bed was comfortable.

Cons:

Could not check in earlier. But this is somewhat normal

2026-04-06 via Nuitee
L
Leif solo_traveller dk
8
2026-04-06 via Nuitee
J
Jens family_with_children de
9
Pros:

Nähe zum Bahnhof, leckeres Frühstück

2026-04-06 via Nuitee
P
Pedro family_with_children br
9
2026-04-05 via Nuitee
N
Natalie Hentrich family_with_children de
8
2026-04-05 via Nuitee
M
Martin Fajd solo_traveller cz
10
Pros:

Location, staff

2026-04-04 via Nuitee
D
Djellza solo_traveller de
10
2026-04-03 via Nuitee
J
Jessica solo_traveller de
9
Pros:

Walking distance to the main station
Quiet room

2026-04-03 via Nuitee
A
Anke couple nl
7
Prima hotel, op loopafstand van het station en winkelgebied van Hamburg.
Pros:

De accommodatie ligt op nog geen 100m vanaf het station. Prima kamers met een prima ontbijt.

Cons:

De omgeving is met name in de nacht luidruchtig. En loopt er niet geheel frisse types rond.

2026-04-03 via Nuitee
E
Elisabeth I. Kaalund solo_traveller dk
8
Pros:

Location, room design and layout

Cons:

No tea in the room.

2026-04-02 via Nuitee
G
Geir Erik solo_traveller no
8
2026-04-02 via Nuitee
K
Katrin family_with_children de
7
2026-04-01 via Nuitee