Silkari Reflections of Port Douglas

Hotels
9.4 (126 reviews)
70 Macrossan Street , Port Douglas , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning issues
Some amenities need upgrading

Categories

Cleanliness
8.04
Several mentions of cleanliness issues, including a cloudy pool and inadequate supplies in some apartments.
Service
10
Consistent praise for the service, particularly noting the helpfulness and friendliness of the staff.
Location
10
Location is frequently highlighted as fantastic, with easy access to beaches and eateries.
Room Quality
9.04
Mixed reviews indicate that while some rooms were spacious and well-equipped, others were noted as needing attention.
Amenities
9.04
Amenities were generally well-received with some areas noted for improvement, such as the kitchen supplies.
Value for Money
9.54
Overall considered fair for the experience provided, but could be improved with updates.
Food and Beverage
9.54
Not specifically mentioned; rated based on general expectations for similar accommodations.
Overall Experience
10
Overall positive experience with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:09

Property Description

Luxurious Self-Contained Apartments

Tropical Oasis with Heated Swimming Pool
Immerse yourself in relaxation at the 15-metre heated swimming pool surrounded by lush tropical gardens. Perfect for unwinding after a day of exploring Port Douglas.

Convenient Location and Modern Amenities
Enjoy the convenience of being surrounded by shops and restaurants on Macrossan Street, with Marina Mirage just a short walk away. Each modern apartment features 2 bathrooms, a fully equipped kitchen, and laundry facilities.

Personalized Comfort and Exciting Adventures
Relax on your private patio or in the lounge area with a DVD player. Explore the wonders of the Daintree Rainforest and Great Barrier Reef with assistance from our tour desk. Book now to experience the ultimate blend of comfort and adventure at Silkari Reflections of Port Douglas.

Important information:

Please note that there is a 2% surcharge when you pay with an American Express or Diners Club credit card.

Please note that reception is open daily from 08:30 until 17:00. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 126 reviews
Cleanliness: 8.04
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.04
Value for Money: 9.54
Food and Beverage: 9.54
Overall Experience: 10
A
Andrew Scott
10
Pros:

Excellent

2025-09-19 via Nuitee
T
Tracey Dawn partner
10
Pros:

Crystal gave great instructions to enter the property after hours. Apartment was on the top floor (note no stairs for those with mobility issues). No problem for us at all. As part of our package a mid stay clean was offered which included restocking toilet paper, washing powder and dishwasher items - never usually included so that’s a real plus! Comfy beds and so close to everything including the beach a few steps away. Loved it!

2025-09-19 via Nuitee
T
Tour48161038802 Couples Napier, Hawke's Bay Region, North Island
10
Excellent Holiday Accommodation
Pros:

Excellent two week stay at this lovely property. Located at the quiet end of Macrossan Street, Silkari Reflections delivered on all that it promoted. The two room superior apartment we booked was spacious, very clean and wanted for nothing in way of anything we needed. The modest pool was very clean and I swam in it everyday of our stay. Manager; Crystal was an absolute delight. Whilst always busy and highly professional nothing was ever too much trouble for her if you needed her friendly assistance. She always made you feel like a very valued guest. I also noted this when I witnessed her interactions with other guests. Silkari Hotels is very lucky to have acqired her services and she is a valuable ambassador for the brand. Also I would like to commend the friendly and fastidious cleaning staff. We will both happily return to Silkari Refections of Port Douglas.

2025-09-17 via Tripadvisor
R
Rachael family_with_children ie
9
Glorious
Pros:

Location was fantastic we could walk to supermarkets restaurants and the beach. It had a nice pool and apartment had everything we needed

Cons:

Car park - the slope damaged the front bumper of our car

2025-09-12 via Nuitee
R
Rebecca margaret family
8
Pros:

Had all that you need for a family holiday home away from home. A few simple fixes need attending like broken towel rail in bathroom, blind in living area broken and beds seriously need replacing. Otherwise great location, easy walk into town and right next to four mile beach. Pool was perfect temperature and would probably stay again if it was updated a little.

2025-09-09 via Nuitee
T
Tanya extended_group au
7
The location is fabulous but the apartments are old and in need of some attention.
Pros:

Location was great. Parking was good.

Cons:

The supplies in each of the 5 apartments varied. One two bedroom apartment had no water glasses, inadequate wine glasses for 4 people. Air conditioning was soo noisy. The pool was so cloudy you couldn’t see the bottom or your hand under the water. Three bedroom apartment had a used condom on one of the bedroom floors.

2025-08-21 via Nuitee
E
Eimear family_with_children
10
Pros:

Really impressed with Silkari Reflections! Great location walking distance to centre of town and 4 mile beach is a few steps away. The pool area could do with a bit of TLC but the apartment was well equipped and great size for a family. Kitchen has everything you could need. Communication in the lead up to check in was great. Special thanks to Emma and Crystal for organising the room to be ready for an early checkin- this made a trip so much easier with a toddler.

2025-08-09 via Nuitee
R
Ros extended_group au
7
Enjoyable week
Pros:

Location and quiet end of town

Cons:

Kitchen needs restocking with better cooking eating and drinking equipment. Floors very sandy on arrival

2025-08-04 via Nuitee
B
Belinda family_with_children au
9
Totally relaxing family winter break
Pros:

Location is superb… right on the beach and close to all the restaurants and shops; our apartment was spacious with a great outdoor area

Cons:

It’s dated; the pool was cloudy and not very appealing

2025-07-18 via Nuitee
G
Greer family with young children au
8
Comfortable and great location
Pros:

The fan in the master bedroom makes a lot of noise so we couldn’t use it at night

Cons:

Needs a brush and shovel for some of the sand please

2025-06-20 via Nuitee
L
Lea family with young children au
9
Superb
Pros:

The location was excellent - quiet, so close to the beach and walking distance to all cafes, shops SBD restaurants. The apartment was a fantastic size, comfortable and well equipped. Staff were super helpful and organised a surprise on arrival for the birthday guests.

Cons:

The only minor thing was having to walk out off the complex to reach the swimming pool but not a big issue

2025-06-01 via Nuitee
N
Nick group au
9
Superb
2025-05-26 via Nuitee
I
Irene young couple gb
8
Comfortable, spacious apartment near the beach & amenities.
Pros:

Spacious. Good location. Nice pool

Cons:

We would have liked a balcony.

2025-05-19 via Nuitee
J
John family with young children au
7
Good
Pros:

Superb location, the best in PD if you ask us. Crystal was great and very attentive to our needs, too. The location alone makes this a must stay. 20 second walk to four mile beach and 2 minutes to a range of fantastic cafes and restaurants.

Cons:

Older facilities, broken shower, washing machine issues and the pool a little questionable too, but the pool area was nice.

2025-04-20 via Nuitee
S
Stephen
10
Birthday trip
Pros:

Crystal was amazing at helping us out when we checked in after hours and had an air conditioner issue. Thanks so much for you attentiveness to taking care of us

2025-04-19 via Nuitee
R
rickwU2610XY Couples
10
Great Stay and Location
Pros:

Reflections was a perfect location - very close to everything. Crystal was great in coordinating some items for us and ensuring transportation to/from the airport was arranged. The unit was very open and was great to hang out in. We would happily return to Reflections.

2025-04-11 via Tripadvisor
I
Ian young couple au
9
Superb
2024-10-29 via Nuitee
D
Darius group au
5
$440 a night was steep for a older apartment that needed and no iron but did have ironing board.
Pros:

Tropical surroundings

Cons:

Car parking not suitable for a 4wd

2024-10-25 via Nuitee
M
Margaretha family
10
Pros:

Great location, walking distance to everything. Ocean, shops, eateries! Will be back!

2024-10-04 via Nuitee
J
jessicawJ8733DR Family
10
Perfect location, amazing service
Pros:

Our stay at Silkari Reflections was amazing. The location was a few doors from the beach and walking distance to everything we needed. The manager, Crystal was brilliant and took care of everything we needed and was delightful to deal with.

2024-10-01 via Tripadvisor