Y2 Residence Hotel

Hotels
Independent
8 (142 reviews)
4687 Santiago St., Corner B. Valdez And Singian Street, Makati, Manila, 2981 , Makati , PH

Facilities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.39
Rooms have noted issues with cleaning and missing towels.
Service
6.36
Service has deteriorated, with reports of rude staff and long delays.
Location
9.4
Good location with plenty of food options nearby.
Room Quality
7.35
Rooms are spacious but showing signs of age and need updating.
Amenities
8.38
Facilities like the rooftop pool are available but can be overcrowded.
Value for Money
8.34
Pretty good value for the price, based on room offerings.
Food and Beverage
9.39
Breakfast has improved with better options and service.
Overall Experience
7.36
Mixed experiences suggest considering alternatives for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:38

Property Description

Experience the perfect blend of comfort and convenience at Y2 Residence Hotel located in the heart of Makati.

Recreational Amenities
Dive into relaxation with our stunning outdoor pool, or maintain your fitness regime in our fully-equipped fitness center. There’s no better way to unwind after a day of exploring!

Spacious Accommodations
Choose from 169 individually decorated guestrooms, each featuring kitchens with full-sized refrigerators and microwaves. Catch a show on the 42-inch LED television, and stay connected with complimentary Wi-Fi.

Convenient Location
Easily reach top attractions like Power Plant Mall and Ayala Center, all just a short stroll away. With area shuttles available, your Makati adventures are just a ride away.

Don’t miss out on an unforgettable stay—book your escape at Y2 Residence Hotel today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8
Based on 142 reviews
Cleanliness: 7.39
Service: 6.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 7.36
B
Bosco Mathieu Marlon solo_traveller nl
7
2026-06-19 via Nuitee
M
Meshael couple sa
5
Pros:

مكان ومرافق الفندق

Cons:

كثرة المستأجرين والازعاج ولايوجد غير اسنصير عدد 2 وواحد دايم خارج الخدمة

2026-06-19 via Nuitee
M
Marjorie family_with_children ph
7
2026-06-19 via Nuitee
A
Andrew solo_traveller gb
9
Great hotel in a good location
Pros:

Hotel is a short walk from Century Mall and Makati avenue. The hotel is clean, quiet and the staff are very friendly and helpful. My room was a good size (One bedroom deluxe) with 2 aircon units, kitchen with fridge/freezer, microwave, hob and some cutlery, plates and bowls provided. Complimentary water and tea/coffee was also provided. The rooftop pool is good if small and there is a shaded seating area which has some great views of the city.

Cons:

Wish the pool had been bigger with some shaded area to lay down. The lifts can be quite slow, especially around check out time each day.

2026-06-18 via Nuitee
M
Mohammad couple sa
8
2026-06-14 via Nuitee
M
Mohammad extended_group sa
9
2026-06-14 via Nuitee
M
Marcela extended_group co
6
Regular
Pros:

Servicio gente amable, las camas cómodas

Cons:

Falta mantenimiento, olia a humedad

2026-06-13 via Nuitee
M
Maureen family_with_children il
7
2026-06-09 via Nuitee
C
Christian solo_traveller au
4
Wouldn't stay again
Pros:

Staff was great
Breakfast was cold most of the time

Cons:

Elevator was hot and stunk
Other residents where noisy

2026-06-08 via Nuitee
P
purplepeache solo_traveller ph
4
Not PWD friendly
Pros:

The room and bed are clean and nice.

Cons:

No elevator access to the Penthouse/Pool Area. Limited utensils, TV is not smart. The smell of the bathroom is not good.

2026-06-04 via Nuitee
E
Emmanuel solo_traveller us
10
Pros:

Perfect location to go out and explore

Cons:

Food and restaurant are limited

2026-06-01 via Nuitee
T
Ted solo_traveller us
3
Hotel or air bnb?
Pros:

Unit is spacious but kitchen and ref not clean.

Cons:

A/C not cooling
Swimming pool is too small considering thay they havelots of guest using it.111

2026-05-31 via Nuitee
M
Moe Shiu extended_group tw
8
2026-05-31 via Nuitee
M
Michael solo_traveller fr
8
2026-05-30 via Nuitee
M
Mabelle couple ph
10
2026-05-27 via Nuitee
M
Maria Theresa family_with_children gb
9
Definitely will book again on my next back to Philippines. Stayed here 3 times and my family are happy and feel safe. Th
Pros:

The location, amenities and cleanliness. The staff are attentive and accommodating.

Cons:

There are some nights and early morning that you hear loud noises in the corridor. You think that rooms are occupied by so many people.

2026-05-27 via Nuitee
G
Gabriela couple us
10
2026-05-26 via Nuitee
N
Nicholas couple gb
8
2026-05-26 via Nuitee
A
Athi extended_group jp
9
Excellent Hotel. Loved it.
Pros:

The location was great, the venue had a rooftop pool and breakfast in the morning with a bar open downstairs at night. It was awesome. And the staff were all proffessional and friendly. The reception down stairs had an excellent aircon to sit at while waiting for transport.

Cons:

My room was different to what I expected, the view was bad. But thats okay. Also, I couldnt flush the toilet paper down after using it, I found this really strange and unhygenic.

2026-05-26 via Nuitee
L
Louielyn P. solo_traveller ph
10
Y2 Residence
Pros:

We had a wonderful staycation at Y2 Residence! The ambiance was really relaxing, cozy, and perfect for unwinding. The staff were accommodating, and the place was clean and well-maintained. Overall, it was a great experience and definitely worth visiting.

Cons:

The only downside for me was the security deposit fee, which was a bit pricey. It would be better if it were more affordable or clearly explained beforehand. Still, aside from that, I truly enjoyed my stay and would consider coming back.

2026-05-23 via Nuitee