Sokhalay Angkor Inn

The room is clean but parts are very old. The shower sink was a little blocked. Aircon needs to be serviced. Food is average (not many selections)

Repainting the resort needed, resort out side view like a haunted house.

The hotel transfer me & my friend to stay in another hotel, they said their room full since last 2 days & also block the booking. I don't know is the hotel problem or the website problems. I'm paying to stay in the hotel which I'm not expecting & disappointed

You can find much better, it was very overpriced and overall had a really bad stay here.

Upon arrival we were treated as 5 star patron, immediate upgrade. Super staff..a truly great place

They did not have our reservation upon arrival and the hotel was fully booked. They gave us a room the size of a closet, which had a bathroom with a broken shower pan and covered with mold. Then the a/c did not work. We cancelled the reservation and went to another hotel.

We were staying for 4 nights at the "inn" - where all the cheap rooms are. There is a construction site on the premise and first we had a room to that side even though the whole resort was nearly completely deserted and it would have been easy to give us a different room. The room was tiny, but clean. Terrible air conditioning right over the bed. According to their staff, they don't have actual double beds in the "inn", but only move the twin beds together and barely cover it with 2 loose sheets... We were not impressed. Might be fine for families with kids or older couples, as everything is very easy at the resort and breakfast is great. For a young couple I can only recommend to stay away from this "deal" as there are a lot of better priced more central places available. The hotel is just too far from everything.

The double bed I booked was two singles pushed together, constantly rolling apart. The room was impossibly small for such a highly rated hotel. The Internet was down for a full day, meaning I needed a tuk tuk into town just to work.

The hotel is relatively far from the town, and this becomes the biggest problem.

The hotel tries to gouge you on all the prices while providing sub-par services. Want a bottle of water? $5. To get that same bottle of water in the city is under 50 cents. Want a massage? $45. That same massage is $8 in the city.

The quality of food at the hotel is far below what you can find on Pub Street at half the cost. It is literally cheaper to take a tuk tuk into town and buy your food and services there. The quality would also be better.

The best part of the hotel is the outdoor pool which is quite nice.

Overall, find something else closer to the city to hedge your bets.

feel quite nice at the hotel, but may be hotel can provide brighter lighting overall. the staffs all are very friendly and kind, and the breakfast is variety and nice..

Wonderful from airport pick up where a fully livered chauffeur waited for us with a very smart limo van to every staff we met in the hotel and the minute where we left and all our baggages were collected for us. The staff was more than helpful, always very smiling, extremely polite and obliging, always trying to help us with the slightest things. Like everyone else, when I booked, I read the bad reviews about this hotel in order to know what to expect in worst case...and I don't understand what these people expected....
I read bad reviews about "flies on fruits" at breakfast....What do you expect, hot country = insect...but I did not notice anything at all. Breakfast takes place in a wonderful open air space with a roof, very attentive staff, lots of food to satisfy European and Asian customers, and best of all with very soothing live music...enchanting ! Much better than an air conditioned restaurant where there would be no insects !
The pool is fantastic and very hot (maybe even too much)...insects in the pool ?..again, this is a tropical country. Did not notice anything but saw every morning 3 staff cleaning the pool with hoover, not just nets for the surface water...
The buggies.... we did not need them even though we were at the far end of the complex, it took only 5 minutes walk in a very pleasant environment to reach reception. Many times, whilst I was walking there, buggies stopped asking me if I wanted a lift. HIGHLY RECOMMANDED FOR THAT PRICE !

Excellent value for money
Would definitely book again

Nice large room with great service.

We really appreciate the hotel upgrading us from the Inn to the Hotel building. The room is very big and comfortable so it makes our 3 nights stay enjoyable. Breakfast was excellence with many choices of food. Service from the staff was professional.

It's a fine hotel. The rooms is simple and nice and clean. The facilities are very good. Especially the swimming pool. They have an indoor pool too and a gym and a spa not that I used any of it but yeah. In my assumption I thought it would about 15 minutes walking distance to the town but not really. It will take almost 30 to 40 minutes and I'm a fast walker. Honestly I would have preferred to stay closer to town next time.

Unfortunately, we can't post reviews that include room rates, insults or profanity, personal details, website addresses or phone numbers

Overall all fine and good just far from the city.

Tuk tuk is expensive

This is one of the best hotels to relax by the pool in Siem Reap. We stayed in the inn and recieved 5star treatment and facilities without the 5 star price tag. Would have loved to stay longer but had to move on to Phnom Penh.

We had a good stay at the Sokhalay and the staffs are very helpful with the information. great breakfast with many variety.

since the Inn is shared with the villa facility, the pool area was very nice. The hotel breakfast is one of the best! The hotel is not near the central so we have to take tuk tuk to any where we go. The pick up service by the hotel was great but the return trip to the bus station was expensive ($15/person) Special thank to Mr Phyrun for pre-arrange the Angkor Wat tour for my group and it was a great experience with our tour guide - Mr January.

This was a good stay. The resort is divided into three sections: the hotel, inn, and villas. I stayed in the inn, which is the cheapest option. My room was very small, but the bathroom was a good size. The bed was very comfortable. The room service was good. The staff was great. They were so genuinely nice and the front desk staff was very helpful. Although they were overwhelmed by the many guests, they made sure my needs were met. The location is a little farther out from the city center, but not too far by tuk tuk. Although, they are very close to the airport. The gym was a disappointment. They need upgraded equipment and more weights. This wasn't really a problem as there was an awesome local gym, Angkor Muscle. The whole resort is big like a neighborhood and beautifully decorated with trees and plan life. It felt like it was built in a small rainforest. I would definitely stay again.