Hotel Oval Surabaya

Hotels
•
Independent
6.6 (22 reviews)
Jl. Diponegoro 23, Surabaya, East Java, 60241 , Surabaya , ID
62-31-5619998

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Spacious room
Standard amenities
Cons:
Poor breakfast
Condition renovations should not be sold

Categories

Cleanliness
5.15
Condition renovations should not be sold as is.
Service
8.15
Standard service quality for this hotel tier.
Location
7.65
Hotel is far from the center; comments indicate disappointment.
Room Quality
7.15
Spacious room but renovation issues noted.
Amenities
7.15
Standard amenities for the hotel tier, no specific complaints noted.
Value for Money
6.65
Room condition affects perceived value.
Food and Beverage
4.15
Breakfast is very poor.
Overall Experience
6.75
Overall experience affected by major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:28

Property Description

Luxurious Amenities
Indulge in onsite massages and unwind in the spa tub for the ultimate relaxation. Benefit from complimentary wireless internet and top-notch concierge services.

Dining Experience
Experience exquisite dining at Gogo restaurant or opt for convenient room service. Don't miss the chance to savor buffet breakfasts daily at the hotel.

Prime Location
Centrally located in Surabaya, Hotel Oval is just a stone's throw away from popular attractions like Mpu Tantular Museum and House of Sampoerna.

Plan your next retreat at Hotel Oval Surabaya for an unforgettable experience in the heart of the city. Reserve your room now for an exceptional stay.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.6
Based on 22 reviews
Cleanliness: 5.15
Service: 8.15
Location: 7.65
Room Quality: 7.15
Amenities: 7.15
Value for Money: 6.65
Food and Beverage: 4.15
Overall Experience: 6.75
Z
zaha • family_with_children • fr
2
Pros:

Servise tres mouve , personal pas terible

Cons:

Resposable ne pas comprise les questions
Arrogant

2026-02-15 • via Nuitee
A
Azrul • family_with_children • my
6
2025-12-28 • via Nuitee
N
Nurul • family_with_children • id
1
Pros:

Kamar luas

Cons:

1. Kondisi renovasi harusnya tidak di jual
2. Sarapan yg sangat buruk

2025-11-04 • via Nuitee
J
John
8
Pros:

Great value for the price. The restaurant next door offers a nice variety of tasty food.

2025-10-01 • via Nuitee
F
Francine • family_with_children • fr
6
Pros:

La chambre

Cons:

Hotel triste et peu accueillant loin du centre

2025-09-15 • via Nuitee
R
Rien • couple • nl
10
2025-08-08 • via Nuitee
J
Joseph • solo_traveller • us
9
2025-07-24 • via Nuitee
C
Christopher • family_with_children • au
8
Pros:

Friendly staff and fantastic views of Surabaya.

2025-07-04 • via Nuitee
C
CHRISTIAN
8
Review
Pros:

Ac not cold enough

Smile and warm people who greet and help

2024-10-16 • via Nuitee
A
Antono • family with young children • id
7
Good
Pros:

Awesome

2024-09-08 • via Nuitee
A
Antono • family with young children • id
7
Good
2024-08-25 • via Nuitee
A
Abi • family with young children • au
8
It was ok.
Pros:

I didn’t like it so much.

Cons:

The hotel must have been an icon in its era, however now it’s a worn out hotel which is held together by its staffs who is welcoming and very helpful. It needs a big upgrade with its furniture and facilities.

2024-08-25 • via Nuitee
A
Ahmed • young couple • id
1
Horrible
Pros:

No thing

Cons:

Everything, this hotel should not be operating

2024-07-14 • via Nuitee
P
Pedro • young couple • vn
4
The Hotel Oval is inexpensive. I paid roughly $12.00 per day for 3 days for a spacious room. The room was clean with a c
Cons:

Outdated

2024-06-17 • via Nuitee
D
Daemen • family with young children • nl
5
Passable
Pros:

Located nead Surabaya Zoo

Cons:

Bathroom was not clean at all. Beds where ok.

2024-01-07 • via Nuitee
A
Alice • family with young children • id
4
Disappointing
2023-12-28 • via Nuitee
N
Nadia • family with young children • my
7
I dont take breakfast, shower and heater was good enough for old hotel like this one. Overall stay is OKAY.
Pros:

Concierge quite helpful

Cons:

No smile on receptionist face

2023-09-25 • via Nuitee
X
Ximenes • review category business travellers • tl
8
Very good
2022-12-26 • via Nuitee
威宏 • family with young children • tw
8
Very good
Cons:

Wi-Fi can’t use and slowly

2022-08-22 • via Nuitee
J
Judehalijah
6
Fair
Pros:

1.The water was smelly
2. Air condition was not cool even on 16°C. So stuffy.
3. The condition of rest room was poor.
4. Door lock was out of order.

2017-10-24 • via Nuitee