Kobe Motomachi Tokyu REI Hotel

Hotels
8.4 (2133 reviews)
Chuo-ku Sakaemachi-dori 1-2-35 , Kobe , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Minor delays during check-in
Limited parking options

Categories

Cleanliness
7.48
Some reviews mentioned issues with cleanliness, especially in shower areas.
Service
8.95
Positive feedback regarding staff responsiveness and friendliness.
Location
8.99
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.44
Rooms were generally spacious and comfortable, with some concerns noted.
Amenities
8.47
Good amenities including clean coffee facilities and spacious common areas.
Value for Money
8.43
The hotel is considered a good deal for its location and facilities.
Food and Beverage
7.98
Breakfast received positive comments, although timing was suggested for improvement.
Overall Experience
8.45
Overall a satisfying experience with minor issues that did not overshadow positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:19

Property Description

Convenient Location
Located just a 3-minute walk from JR Motomachi Station, Kobe Motomachi Tokyu REI Hotel offers easy access to transportation, making it a perfect choice for travelers.

Modern Amenities
Enjoy modern amenities such as flat-screen TVs, free Wi-Fi, and complimentary tea and coffee in every room, ensuring a comfortable stay for guests.

Additional Services
Benefit from 24-hour front desk services, luggage storage, and laundry facilities. Explore the surrounding area easily with the hotel's proximity to popular attractions like Meriken Park and Kobe Port Tower.

Book your stay at Kobe Motomachi Tokyu REI Hotel now for a convenient and comfortable experience.

Important information:

Guests can send their luggage to the hotel prior to arrival. They must state the booker's name in alphabetic characters and the date of check-in on the label of the luggage, and the delivery fee must be paid by the sender at time of shipping.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

8.4
Based on 2133 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
Y
yuji • solo_traveller • jp
9
リピートしたいが！
Pros:

カフェとコンビニが
徒歩０分なのが
とても良い立地です。
部屋も良いです。

Cons:

駐車場が無いので
提携先に停めたら
ほんの数十分で出ただけで
1000円で
朝まで出なければ
提携料金で1600円
すぐ出る予定があるなら
すぐ横のコインパーキング
に停めた方が良い
そこも
ちゃんと計算すれば
朝まで1000円だった
提携先に停めるのは
要注意です。

掃除が雑過ぎる！
酷過ぎる！
綺麗な部屋が台無し！
オーナーは
よく確認してみた方が
良いと思います。

朝食は高過ぎるし
ショボイです。

早朝に出発だった為
間に合わないとの事
朝食のキャンセルを
申し込んだが
断られた！
最低。

朝食付きはやめた方が
絶対に良い

2026-06-05 • via Nuitee
Y
yuji • extended_group • jp
9
朝食無しで、リピートしたい！
Pros:

とても立地が良く
カフェやコンビニが
徒歩０分なので
とても良かった！

Cons:

駐車場の手配が雑
ちゃんと教えてくれない
提携の駐車場は
時間によっては
高くつくので注意が
必要です。

掃除が雑過ぎる！
浴槽の水の流れが悪く
なんだろうと思い
排水溝を見たら髪の毛と垢で
詰まっていた
結局旅行に行ってまで
浴槽掃除をするはめに
なった。
前の人の靴下が
荷物置きに
挟まったままだった
酷過ぎる。
それ以外は
とても良いのに
残念です。

2026-06-05 • via Nuitee
S
Shimeng • solo_traveller • gb
9
Pros:

Very good money value, room has everything you need and comfortable

2026-06-05 • via Nuitee
Z
Zsófia • couple • hu
8
Tökéletes lenne, ha megoldanák a wi-fi gondot
Pros:

Kedves személyzet, jól felszerelt hotel, van mosógép is, a szoba mérete is megfelelő két embernek.

Cons:

Nincs wi-fi a szobákban! Ez nem egy új dolog, nem úgy tűnik, hogy egyhamar megoldják a problémát. Egyáltalán internet, csak a lenti közös térben.
Kényelmetlenek a párnák.

2026-06-05 • via Nuitee
H
hiroko • solo_traveller • jp
9
2026-06-04 • via Nuitee
F
Frank • solo_traveller • nl
9
Pros:

Locatie, prijs kwaliteit verhouding.

Cons:

Op booking.com klopt het adres niet

2026-06-04 • via Nuitee
W
weijun • couple • cn
8
很好
2026-06-03 • via Nuitee
S
Satoshi • solo_traveller • jp
8
2026-06-03 • via Nuitee
L
Leonie • solo_traveller • nl
9
Pros:

Great place close to the harbour!

Cons:

Nothing

2026-06-03 • via Nuitee
M
Min • extended_group • cn
9
值得推荐
Pros:

位置优越，出入方便，

2026-06-03 • via Nuitee
O
Onur • solo_traveller • nl
8
2026-06-03 • via Nuitee
S
SAITOU • family_with_children • jp
10
2026-06-01 • via Nuitee
H
Harumi • family_with_children • jp
8
Pros:

場所が大変便利

Cons:

自動チェックイン時に前の方がわからず、すごく時間がかかっていたが、その時のスタッフの対応が後で並んでいてよくないと感じた。
少し説明しては、いなくなる。
で、また止まる。の繰り返しでした。

2026-06-01 • via Nuitee
J
Jeremy • solo_traveller • jp
10
2026-05-31 • via Nuitee
M
Miyabi • extended_group • jp
10
日差しに包まれた快適な滞在
Pros:

お部屋の日差しの良さと、清潔感がある点を気に入りました。
また、ラウンジでは、共に宿泊している友人らと集まって談笑することもできました。過ごしやすい環境のホテルだと思います。

Cons:

ロケーションが良く、週末だったからだとは思いますが、少しお値段がつり上がりすぎているように思えます。

2026-05-31 • via Nuitee
P
Phạm • couple • jp
10
2026-05-31 • via Nuitee
M
Miyabi • solo_traveller • jp
10
2026-05-31 • via Nuitee
S
Shin • solo_traveller • jp
10
ないす。
Pros:

バスルーム。レコードプレーヤーがある。

2026-05-31 • via Nuitee
T
Tay • solo_traveller • sg
9
It is a very convenient and pleasant stay.
Pros:

The location is very convenient. Very near to the train station, convenient shops, restaurants and shopping area. And the shower facilities is very very good. There are free drinks in the afternoon if you decide to go back and take a short break before you continue your journey.

Cons:

It would be better if there is a bath tub. My 2 other colleagues booked for a Superior Double Room. We requested for 2 single beds but it wasn't arranged. Instead, they gave them a Queen bed that does not looked smaller. Unfortunately, the bed was too small, and we reserved 1 more room on the second night.

2026-05-31 • via Nuitee
D
Deanne • couple • au
9
Great place to visit. Second time in Kobe and never disappoints.
Pros:

Loved the bar! Coin operated sake tasting and free snacks. Great little treat.

2026-05-30 • via Nuitee