Kobe Motomachi Tokyu REI Hotel

Hotels
8.4 (1840 reviews)
Chuo-ku Sakaemachi-dori 1-2-35 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Minor delays during check-in
Limited parking options

Categories

Cleanliness
7.48
Some reviews mentioned issues with cleanliness, especially in shower areas.
Service
8.95
Positive feedback regarding staff responsiveness and friendliness.
Location
8.99
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.44
Rooms were generally spacious and comfortable, with some concerns noted.
Amenities
8.47
Good amenities including clean coffee facilities and spacious common areas.
Value for Money
8.43
The hotel is considered a good deal for its location and facilities.
Food and Beverage
7.98
Breakfast received positive comments, although timing was suggested for improvement.
Overall Experience
8.45
Overall a satisfying experience with minor issues that did not overshadow positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:19

Property Description

Convenient Location
Located just a 3-minute walk from JR Motomachi Station, Kobe Motomachi Tokyu REI Hotel offers easy access to transportation, making it a perfect choice for travelers.

Modern Amenities
Enjoy modern amenities such as flat-screen TVs, free Wi-Fi, and complimentary tea and coffee in every room, ensuring a comfortable stay for guests.

Additional Services
Benefit from 24-hour front desk services, luggage storage, and laundry facilities. Explore the surrounding area easily with the hotel's proximity to popular attractions like Meriken Park and Kobe Port Tower.

Book your stay at Kobe Motomachi Tokyu REI Hotel now for a convenient and comfortable experience.

Important information:

Guests can send their luggage to the hotel prior to arrival. They must state the booker's name in alphabetic characters and the date of check-in on the label of the luggage, and the delivery fee must be paid by the sender at time of shipping.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

8.4
Based on 1840 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
F
FANG CHUAN • couple • tw
10
交通方便，櫃臺人員友善，旁邊有元町商店街可以逛
Pros:

房間大小合適

Cons:

目前沒有

2026-02-14 • via Nuitee
健 • solo_traveller • jp
5
申し訳ないですがあまり人には薦めません。
Cons:

スタッフはもう少しフォーマルな服装がいいと思います。

2026-02-14 • via Nuitee
F
FANG CHUAN • couple • tw
10
2026-02-14 • via Nuitee
K
Kuo-Jen • couple • tw
9
Pros:

浴室很寬敞

Cons:

床的高度有點低

2026-02-14 • via Nuitee
Y
Yu Fen • couple • tw
8
2026-02-13 • via Nuitee
C
CHEN HSI • solo_traveller • tw
10
整潔舒適，地點佳
Pros:

位置方便，距離車站及商店街很近，樓下旁邊就是星巴克，馬路對面有7-11，房間清潔且安靜

Cons:

房型稍小一點，如果兩個行李箱都是全開式的，打開會佔空間

2026-02-13 • via Nuitee
C
CHEN HSI • family_with_children • tw
10
2026-02-13 • via Nuitee
S
SHINOHARA • solo_traveller • jp
10
泊まるには不自由しない
Pros:

快適に過ごせた

Cons:

駅から少し離れているのとWiFiが少し弱いように感じた

2026-02-12 • via Nuitee
İsmail Eser • couple • tr
10
Pros:

Fiyat kalite dengesi çok iyi olanaklar yeterli oda geniş çin mahallesi, liman, tapınaklara yakın merkezi ama sakin bir yer

Cons:

her şey güzeldi

2026-02-12 • via Nuitee
T
Tsun-Huan • extended_group • tw
9
2026-02-12 • via Nuitee
J
jaejin • family_with_children • kr
10
2026-02-12 • via Nuitee
S
Sharon • solo_traveller • us
9
Kobe Tokyu REI
Pros:

Hotel was a short 10min walk from train station. Elevator is at East exit. My room overlooked Chinatown, festive and pretty lights at night. 10min walk to Meriken Park (interesting outdoor museum there about 1995 earthquake). Breakfast was very good. Staff were kind and professional. Room was good size. Lots of great bakeries and restaurants everywhere. Huge department store across the street. 7-11, Lawson and Family Mart within one block.

Cons:

Nothing

2026-02-12 • via Nuitee
S
sungwon • family_with_children • kr
9
2026-02-11 • via Nuitee
A
an-chi • family_with_children • tw
8
偏商務旅館的感覺，前台服務人員可以用流利的英文對話，打掃房間的員工也非常有禮貌，每次經過都會鞠躬問候，床墊不會太軟或太硬，床的大小睡起來舒服，但房間內的暖氣空調似乎沒有作用，早上的時候特別覺得冷，房間內有除濕機和加濕器可以自行使用，這點不錯
Pros:

有開放櫃檯旁邊的用餐區供住房著使用，且有免費的飲料、咖啡取用，這點我很喜歡。

Cons:

房內空間偏小，行李箱不好打開

2026-02-11 • via Nuitee
H
Haruka • solo_traveller • jp
9
2026-02-11 • via Nuitee
T
TOMOKO • couple • jp
10
2026-02-09 • via Nuitee
C
Chun yi • family_with_children • tw
3
3個月前就預定2間雙人房間，第一次遇到2間房間不是在同樓層
Pros:

地點

Cons:

去日本住宿很多次商旅
第一次遇到不能寄放大行李箱的旅館

2026-02-08 • via Nuitee
N
NAOKO • solo_traveller • jp
8
夏場はあり
Pros:

立地

Cons:

シャワーのみでバスタブがない

2026-02-08 • via Nuitee
C
Chun yi • family_with_children • tw
3
預定2間客房竟然不是在同樓層，真的也是第一次遇到！
Pros:

地點

Cons:

無法寄放大行李，第一次遇到這樣的事
體驗感真的很差

2026-02-08 • via Nuitee
C
Chiayu • solo_traveller • tw
8
2026-01-31 • via Nuitee