Kobe Motomachi Tokyu REI Hotel

Hotels
8.4 (1901 reviews)
Chuo-ku Sakaemachi-dori 1-2-35 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Minor delays during check-in
Limited parking options

Categories

Cleanliness
7.48
Some reviews mentioned issues with cleanliness, especially in shower areas.
Service
8.95
Positive feedback regarding staff responsiveness and friendliness.
Location
8.99
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.44
Rooms were generally spacious and comfortable, with some concerns noted.
Amenities
8.47
Good amenities including clean coffee facilities and spacious common areas.
Value for Money
8.43
The hotel is considered a good deal for its location and facilities.
Food and Beverage
7.98
Breakfast received positive comments, although timing was suggested for improvement.
Overall Experience
8.45
Overall a satisfying experience with minor issues that did not overshadow positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:19

Property Description

Convenient Location
Located just a 3-minute walk from JR Motomachi Station, Kobe Motomachi Tokyu REI Hotel offers easy access to transportation, making it a perfect choice for travelers.

Modern Amenities
Enjoy modern amenities such as flat-screen TVs, free Wi-Fi, and complimentary tea and coffee in every room, ensuring a comfortable stay for guests.

Additional Services
Benefit from 24-hour front desk services, luggage storage, and laundry facilities. Explore the surrounding area easily with the hotel's proximity to popular attractions like Meriken Park and Kobe Port Tower.

Book your stay at Kobe Motomachi Tokyu REI Hotel now for a convenient and comfortable experience.

Important information:

Guests can send their luggage to the hotel prior to arrival. They must state the booker's name in alphabetic characters and the date of check-in on the label of the luggage, and the delivery fee must be paid by the sender at time of shipping.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

8.4
Based on 1901 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
J
JIA-QUAN • couple • tw
10
2026-04-11 • via Nuitee
P
Perumbil • solo_traveller • in
10
2026-04-11 • via Nuitee
Y
Yijung • solo_traveller • tw
10
2026-04-11 • via Nuitee
K
kanako • extended_group • jp
10
また来たい
2026-04-11 • via Nuitee
J
Jon Ahlberg • family_with_children • us
9
Pros:

Friendly and helpful staff at the front desk. Rooms are large, clean and comfortable. Shower was spacious and amazing with a high overhead rain head as well as handheld sprayer. Free afternoon drinks with a coffee machine that produced the best cappuccino. Great location right next to Chinatown and Motomachi.

2026-04-10 • via Nuitee
T
Tomoaki • solo_traveller • jp
10
2026-04-10 • via Nuitee
M
MITSURO • family_with_children • jp
8
良かった
Pros:

ロケーションが最高

Cons:

ホテルの看板が地味

2026-04-09 • via Nuitee
山中 • family_with_children • jp
7
2026-04-09 • via Nuitee
K
Kiri • couple • gb
8
Nice hotel in a good location
Pros:

Good location, right next to Chinatown. Amenities available to take to the room - water, teabags, coffee, tolerates. Good value for money.

Cons:

Everything was great

2026-04-09 • via Nuitee
N
Nadja • solo_traveller • de
6
Für einen Kurz-Aufenthalt ok
Pros:

- gute Lage
- Frühstücks-Bereich konnte bis abends genutzt werden
- Es gab kostenlose Getränke

Cons:

- die Einrichtung des Zimmers ist in die Jahre gekommen und abgenutzt. Geklebte Möbel sind für ein Mittelklasse Hotel ein no-go.
Sowohl Schreibtisch als auch Garderobe waren beschädigt.

2026-04-09 • via Nuitee
N
NAOMI • solo_traveller • jp
8
いつもどおり
Pros:

大丸が近い

Cons:

水は1本ほしいです。
システムはわかりますが
取りに行くのが面倒。

2026-04-09 • via Nuitee
L
LING-LING • couple • tw
8
好
Pros:

交通方便

Cons:

無

2026-04-09 • via Nuitee
S
Sounak • solo_traveller • ch
10
2026-04-09 • via Nuitee
L
Luca • solo_traveller • it
8
2026-04-09 • via Nuitee
Y
YU HSUAN • family_with_children • tw
9
2026-04-08 • via Nuitee
R
rieko • couple • jp
5
2026-04-08 • via Nuitee
山田 • solo_traveller • jp
10
2026-04-08 • via Nuitee
L
LINGKAI • couple • tw
10
2026-04-07 • via Nuitee
D
Dohon • couple • ca
10
Excellent location, price and friendly staff made my stay amazing.
Pros:

Very conveniently located to everything. Staff are all very friendly and polite.

Cons:

The pillows were a bit on the dense side and not quite pillowy soft.

2026-04-07 • via Nuitee
S
SAITOU • family_with_children • jp
10
2026-04-06 • via Nuitee