Kobe Motomachi Tokyu REI Hotel

Hotels
8.4 (2048 reviews)
Chuo-ku Sakaemachi-dori 1-2-35 , Kobe , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Cleanliness issues
Minor delays during check-in
Limited parking options

Categories

Cleanliness
7.48
Some reviews mentioned issues with cleanliness, especially in shower areas.
Service
8.95
Positive feedback regarding staff responsiveness and friendliness.
Location
8.99
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.44
Rooms were generally spacious and comfortable, with some concerns noted.
Amenities
8.47
Good amenities including clean coffee facilities and spacious common areas.
Value for Money
8.43
The hotel is considered a good deal for its location and facilities.
Food and Beverage
7.98
Breakfast received positive comments, although timing was suggested for improvement.
Overall Experience
8.45
Overall a satisfying experience with minor issues that did not overshadow positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:19

Property Description

Convenient Location
Located just a 3-minute walk from JR Motomachi Station, Kobe Motomachi Tokyu REI Hotel offers easy access to transportation, making it a perfect choice for travelers.

Modern Amenities
Enjoy modern amenities such as flat-screen TVs, free Wi-Fi, and complimentary tea and coffee in every room, ensuring a comfortable stay for guests.

Additional Services
Benefit from 24-hour front desk services, luggage storage, and laundry facilities. Explore the surrounding area easily with the hotel's proximity to popular attractions like Meriken Park and Kobe Port Tower.

Book your stay at Kobe Motomachi Tokyu REI Hotel now for a convenient and comfortable experience.

Important information:

Guests can send their luggage to the hotel prior to arrival. They must state the booker's name in alphabetic characters and the date of check-in on the label of the luggage, and the delivery fee must be paid by the sender at time of shipping.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

8.4
Based on 2048 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
真奈美 family_with_children jp
8
2026-05-09 via Nuitee
N
NAOMI solo_traveller jp
8
また、利用します。
Pros:

大丸が目の前にある。

Cons:

お茶のティーパックをおいて
ほしい。

2026-05-09 via Nuitee
M
Mami family_with_children jp
7
2026-05-09 via Nuitee
Y
Yi-siou extended_group tw
10
Pros:

地點太方便

2026-05-09 via Nuitee
曽根 couple jp
8
The location and service are good.also breakfast was satisfying
Pros:

It was good.
We can’t complain.

Cons:

Not really

2026-05-08 via Nuitee
H
hara couple jp
8
Pros:

写真通りの部屋だったこと。神戸の有名な観光地に近い立地で、周りの個人ショップも特徴的でウインドショッピングでも楽しめる

Cons:

無し。

2026-05-08 via Nuitee
J
JenniferTsai solo_traveller tw
9
Pros:

地點超方便 樓下就是星巴克
離摩賽克走路大約15分鐘

2026-05-08 via Nuitee
O
Otsuki couple jp
10
2026-05-07 via Nuitee
S
STEPHANIE couple fr
9
Pros:

Bel hôtel, bien situé dans le centre de Kobe et près du port. Chambre agréable et confortable.

2026-05-06 via Nuitee
カツ solo_traveller jp
8
2026-05-06 via Nuitee
L
LING-LING couple tw
7
2026-05-06 via Nuitee
R
Rachel couple my
9
This stay has made me more likely to just stick with Tokyu REI for Japan trips.
Pros:

Highlights:
- Accommodating and thoughtful staff
- Free lounge for guests to have their meals and hang out
- Free-to-use record player in the main area
- Very comfortable bed
- Really nice view of the city
- The room and bathroom were very clean
- There's a water dispenser by the elevator on each floor, for guests to fill up their water bottles
- At night a staff member would be stationed by the lift lobby, who would also greet us when we came back, which was a nice touch
- We could go straight in and up to our room without passing through the lobby
- Very convenient location, right next to Nankinmachi (Chinatown) and several cafes
- Just a few minutes’ walk from Motomachi and Kyukyoryuchi Daimarumae stations

Cons:

- The room was a bit small, but that’s normal for Japanese hotels
- The hotel feels slightly worn in places, especially the bathroom

2026-05-06 via Nuitee
A
akutsu couple jp
8
2026-05-05 via Nuitee
J
Jeremy solo_traveller jp
8
2026-05-05 via Nuitee
D
Debbie couple gb
9
Good for a night or two
Pros:

Location

Cons:

Staff weren’t great

2026-05-04 via Nuitee
R
Rina solo_traveller jp
7
2026-05-04 via Nuitee
S
Sun Chun couple tw
9
2026-05-04 via Nuitee
M
masako couple jp
7
2026-05-03 via Nuitee
K
Klára solo_traveller cz
10
Pros:

Skvělé místo a dostupnost všude

2026-05-03 via Nuitee
D
Dexter couple jp
9
2026-05-03 via Nuitee