Four Points by Sheraton Brisbane

Hotels
•
Four Points by Sheraton
8.2 (2005 reviews)
99 Mary Street , Brisbane , AU
+61 7 3164 4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Noise from construction
Issues with cleanliness
Parking costs

Categories

Cleanliness
7.78
Some reviews mentioned issues with cleanliness and a noticeable odor in the bathroom.
Service
8.25
Most reviewers found the staff to be friendly and helpful, with positive comments on check-in procedures.
Location
8.79
Multiple reviews highlighted the excellent location close to amenities and public transport.
Room Quality
8.24
General sentiment indicates rooms are comfortable, although some issues with noise and pillow quality were noted.
Amenities
7.77
Guests expressed some disappointment about the pool not being on-site and the availability of pillows.
Value for Money
7.73
The accommodation was reasonably priced, but some reviewers felt parking was excessively high.
Food and Beverage
8.78
Breakfast received consistent praise as being excellent and great value for money.
Overall Experience
8.25
Overall, guests reported a comfortable and pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Central Location
Located in the heart of Brisbane's CBD, Four Points by Sheraton Brisbane is just minutes away from popular attractions like Eagle Street Pier and Queen Street Mall.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen TV and an iPod docking station. Guests can unwind on the signature bed and stay connected with complimentary WiFi.

Dining Experience
Indulge in international cuisine at The Eatery and choose from a variety of local and international beverages. Don't forget to start your day with a delicious buffet breakfast.

Experience convenience and comfort at Four Points by Sheraton Brisbane. Book now to secure your stay at this vibrant hotel.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.2
Based on 2005 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
N
Nancy • family_with_children • au
10
I stay here everytime I come to Brisbane to visit my family. I just love it.
Pros:

Central…great staff…comfortable rooms…❤️

2026-09-19 • via Nuitee
A
Adam • couple • au
10
2026-09-19 • via Nuitee
P
Patrick • solo_traveller • ie
9
2026-09-19 • via Nuitee
N
Naeemah • solo_traveller • it
8
Next to W hotel with pool privileges, nice 30 story hotel in the center of downtown Brisbane
Pros:

Location was perfect, in the center of town. Room was clean with complimentary water. Amenities were furnished. Breakfast offered on site. Staff were very friendly and accommodating.

Cons:

The hotel had issues with the air conditioning system so the room dropped constantly, and some of the staff were not acquainted with how things worked in the hotel: the phone, darkening curtains, air conditioner.

2026-09-17 • via Nuitee
J
jacqueline • solo_traveller • au
8
Location location is fantastic and for that its value for the price
Pros:

Location location location very clean value on location

Cons:

Laundry was broken and a guest asked me to go clean it up as if I was a maid . I stared at her and walked awsy she said excuse me and I responded your behaviour is excused. I was dressed in a jwhite dress acket and carrying a purse and holding my childs hand . Go figure.

2026-09-16 • via Nuitee
J
Jacob • solo_traveller • au
10
2026-09-14 • via Nuitee
I
Ian Peter • solo_traveller • au
7
for business visit to Brisbane good location and service
Pros:

Good location and easy check in staff well trained and very helpful.

Cons:

lifts were a little slow and rooms showing a bit of age

2026-09-14 • via Nuitee
R
Ricardo • couple • cl
8
2026-09-14 • via Nuitee
K
Ken • couple • gb
10
2026-09-13 • via Nuitee
V
Vince • couple • au
10
2026-09-12 • via Nuitee
Y
Yen • solo_traveller • au
8
2026-09-11 • via Nuitee
B
Benita • family_with_children • ng
9
It was comfortable and close to all the places I wanted to visit
Pros:

I didn't go for breakfast

2026-09-09 • via Nuitee
C
Casey • couple • au
10
2026-09-07 • via Nuitee
E
Esther • couple • pg
7
2026-09-07 • via Nuitee
D
Debbie • couple • au
8
Pros:

Very central

Cons:

Nothing

2026-09-06 • via Nuitee
P
Paul • couple • au
8
2026-09-03 • via Nuitee
T
Tiziano • extended_group • it
3
2026-09-03 • via Nuitee
R
Ronnie • couple • au
10
2026-09-02 • via Nuitee
B
BRETT • solo_traveller • au
10
Pros:

The staff are fantastic. The room was clean,.with great amenities.

Cons:

Probably the only issue would be the construction that's going on around the area. Having said that, it's not so bad .

2026-09-01 • via Nuitee
S
sushil • couple • au
8
Very Enjoyable
Pros:

Location was perfect , very central & could go everywhere in CBD , southbank etc
Great Staff very helpful., provided earlier checking which helped us so much , they assisted in advising of nearby places as we were new to the area

Cons:

better choice of food for vegetarians
more available vegan food & non egg cakes etc as brekkie is over $45 per person and not worth the price for vegetarians

2026-08-31 • via Nuitee