Four Points by Sheraton Brisbane

Hotels
•
Four Points by Sheraton
8.2 (1885 reviews)
99 Mary Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Noise from construction
Issues with cleanliness
Parking costs

Categories

Cleanliness
7.78
Some reviews mentioned issues with cleanliness and a noticeable odor in the bathroom.
Service
8.25
Most reviewers found the staff to be friendly and helpful, with positive comments on check-in procedures.
Location
8.79
Multiple reviews highlighted the excellent location close to amenities and public transport.
Room Quality
8.24
General sentiment indicates rooms are comfortable, although some issues with noise and pillow quality were noted.
Amenities
7.77
Guests expressed some disappointment about the pool not being on-site and the availability of pillows.
Value for Money
7.73
The accommodation was reasonably priced, but some reviewers felt parking was excessively high.
Food and Beverage
8.78
Breakfast received consistent praise as being excellent and great value for money.
Overall Experience
8.25
Overall, guests reported a comfortable and pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Central Location
Located in the heart of Brisbane's CBD, Four Points by Sheraton Brisbane is just minutes away from popular attractions like Eagle Street Pier and Queen Street Mall.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen TV and an iPod docking station. Guests can unwind on the signature bed and stay connected with complimentary WiFi.

Dining Experience
Indulge in international cuisine at The Eatery and choose from a variety of local and international beverages. Don't forget to start your day with a delicious buffet breakfast.

Experience convenience and comfort at Four Points by Sheraton Brisbane. Book now to secure your stay at this vibrant hotel.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1885 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
A
Andrew • solo_traveller • au
10
2026-05-30 • via Nuitee
N
Nicky • couple • au
10
2026-05-30 • via Nuitee
S
Samantha • solo_traveller • au
8
2026-05-26 • via Nuitee
G
Greg • couple • au
8
2026-05-26 • via Nuitee
A
Abiodun O. Ijaware • solo_traveller • ng
4
Pros:

The staff loan, especially the breakfast restaurant was fantastic.

Cons:

There was construction noise all through the night and this meant that my wife and I couldn't even sleep. The hotel didn't offer to change our room or anything to reduce the discomfort.

2026-05-26 • via Nuitee
M
Mara • solo_traveller • au
9
Good small hotel and room
Pros:

It was a good room. Clean and comfortable.

Cons:

That there was no yoga mat, even though I asked for one and was told they would provide one. Carpet and sofa chair had stains.

2026-05-24 • via Nuitee
A
Arnold • couple • au
10
2026-05-24 • via Nuitee
D
Danielle • couple • au
9
2026-05-24 • via Nuitee
M
Matt • family_with_children • au
9
2026-05-23 • via Nuitee
H
Hoddo • solo_traveller • au
6
Cons:

There is a building getting built over the road and it is very noisy

2026-05-18 • via Nuitee
D
Don • couple • au
9
2026-05-15 • via Nuitee
S
Scott • family_with_children • nz
10
Pleasant
Cons:

Outside noise

2026-05-12 • via Nuitee
M
Mick • solo_traveller • au
10
Pros:

The staff were exceptional

2026-05-01 • via Nuitee
S
Sienna • couple • au
6
Good location but wouldn’t stay again
Cons:

* Parking was $60 per night extra - absurd
* Hot water wasn’t working on the one morning that we were getting ready to attend Anzac Day service.
We were given a free breakfast as a sorry but I don’t think this was good enough at all. Would have preferred parking be removed from the invoice.
* air conditioner only went to 24 degrees, no lower so the room was sort of warm throughout the night (I need colder)

2026-04-26 • via Nuitee
H
Hart • couple • au
8
VERY GOOD, HELPFUL STAFF, GREAT LOCATION AND COMFORTABLE ROOM
Pros:

A VERY COMFORTABLE FACILITY IN A GOOD LOCATION ALONG WITH ADEQUATE ROOM COMFORT AND FACILITIES

Cons:

MOST THIBGS WERE UP TO EXPECTATIONS

2026-04-23 • via Nuitee
T
Tautai • couple • au
6
Fair
Pros:

Fair but parking car was not good

Cons:

TV and phone not working

2026-04-22 • via Nuitee
D
Deb • solo_traveller • au
8
2026-04-22 • via Nuitee
A
Adegbemiluyi • solo_traveller • au
10
Pros:

Very excellent customer service and good location

Cons:

Nothing really

2026-04-21 • via Nuitee
C
caroline • couple • gb
6
Great location but wouldn’t stay there again
Pros:

Location

Cons:

Room needs updating. Very dark and gloomy

2026-04-19 • via Nuitee
C
Cate • solo_traveller • au
10
2026-04-17 • via Nuitee