Four Points by Sheraton Brisbane

Hotels
•
Four Points by Sheraton
8.2 (1832 reviews)
99 Mary Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Noise from construction
Issues with cleanliness
Parking costs

Categories

Cleanliness
7.78
Some reviews mentioned issues with cleanliness and a noticeable odor in the bathroom.
Service
8.25
Most reviewers found the staff to be friendly and helpful, with positive comments on check-in procedures.
Location
8.79
Multiple reviews highlighted the excellent location close to amenities and public transport.
Room Quality
8.24
General sentiment indicates rooms are comfortable, although some issues with noise and pillow quality were noted.
Amenities
7.77
Guests expressed some disappointment about the pool not being on-site and the availability of pillows.
Value for Money
7.73
The accommodation was reasonably priced, but some reviewers felt parking was excessively high.
Food and Beverage
8.78
Breakfast received consistent praise as being excellent and great value for money.
Overall Experience
8.25
Overall, guests reported a comfortable and pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Central Location
Located in the heart of Brisbane's CBD, Four Points by Sheraton Brisbane is just minutes away from popular attractions like Eagle Street Pier and Queen Street Mall.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen TV and an iPod docking station. Guests can unwind on the signature bed and stay connected with complimentary WiFi.

Dining Experience
Indulge in international cuisine at The Eatery and choose from a variety of local and international beverages. Don't forget to start your day with a delicious buffet breakfast.

Experience convenience and comfort at Four Points by Sheraton Brisbane. Book now to secure your stay at this vibrant hotel.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1832 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
P
Philip • couple • au
10
Ideal location, breakfast was excellent, and the staff most helpful
Pros:

We stayed on the 17th floor, quiet and very comfortable

Cons:

Nothing

2026-02-14 • via Nuitee
C
Chaise-taela • couple • au
10
2026-01-30 • via Nuitee
M
mario • solo_traveller • au
9
2026-01-28 • via Nuitee
J
Jenny • family_with_children • au
10
Pros:

Able to access room early.

2026-01-26 • via Nuitee
J
Jumma • extended_group • pg
8
2026-01-25 • via Nuitee
M
Maurice • solo_traveller • au
2
We left and did not stay the night as not able to sleep with the noisy Aircondtioning system.
Cons:

The Aircondtioning was extremely noisy and the staff could not turn it off.

2026-01-25 • via Nuitee
B
Bin Jie • family_with_children • au
10
Pros:

都不差

2026-01-24 • via Nuitee
P
preuss • solo_traveller • au
10
Love the urban chic room design
Pros:

A Good Breakfast was included, but it is worthy of the title Awesome Breakfast. The quality of the cooked food is amazing as is the vast range of choice. Delicious!

Cons:

The foyer of the hotel is a little understated on arrival as it is adjacent to their car park driveway. With a redesign this could be improved to be more worthy of this fab hotel. The room design is very chic, generous and comfortable, making a stay here a real joy.

2026-01-23 • via Nuitee
A
Astin • couple • au
9
Cons:

no shampoo

2026-01-22 • via Nuitee
T
Tashfia • couple • au
5
2026-01-20 • via Nuitee
C
Callum • couple • au
8
2026-01-20 • via Nuitee
D
Damien • solo_traveller • au
5
Very Very Very little sleep
Pros:

The noise around the hotel from the construction works is 24/7 and you are still charging a premium for rooms which is totally unreasonable

Cons:

The noise

2026-01-20 • via Nuitee
P
Peter • couple • au
8
2026-01-20 • via Nuitee
M
Maximilian • couple • de
10
2026-01-19 • via Nuitee
A
Ayla • couple • au
10
Pros:

The room

Cons:

Liked it all

2026-01-19 • via Nuitee
B
bill • solo_traveller • au
10
2026-01-19 • via Nuitee
K
Kevin • couple • au
10
Very happy
Pros:

Great we will come again

Cons:

Nothing

2026-01-19 • via Nuitee
N
Nicholas • solo_traveller • au
8
Pros:

Location

Cons:

Construction noise from nearby site

2026-01-19 • via Nuitee
L
Lorraine • couple • gb
10
2026-01-19 • via Nuitee
C
Cain • extended_group • au
5
not staying again
Pros:

Location.

Cons:

Hotel was very sub par for the price, more like a ibis style. Valet was double charged. The check in process was a night mare no room for People checking in. Only 2 kiosks open.

2026-01-19 • via Nuitee