Hotel Ambassador Essen

Hotels
•
Novum Hotels
7 (629 reviews)
Viehofer Straße 22 , Essen , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Nice design
Helpful staff
Cons:
Limited parking
Expensive breakfast
No spa services
Room size issues
Value for money concerns

Categories

Cleanliness
6.7
Guests mentioned cleanliness positively overall, but some reviews highlighted specific issues like cigarette ends and blood on sheets.
Service
8
Service was commended by many guests for being friendly and professional, while a few mentioned issues with room allocations.
Location
8.2
The hotel's location was a standout feature, being close to shops and key landmarks, making it convenient for guests.
Room Quality
6.7
Rooms were generally comfortable and clean, but some guests reported issues such as small room size and lack of work tables.
Amenities
7.2
Amenities were satisfactory with some positive mentions of the gym and pool, but some guests felt there was a lack of certain services like spa facilities.
Value for Money
4.5
Opinions on value for money were polarized, with some guests feeling the hotel was overpriced for the quality provided.
Food and Beverage
7.3
Food services received positive feedback overall, with breakfast and restaurant services generally appreciated for quality.
Overall Experience
7.4
Most guests had a positive overall experience and would consider returning, although there were some specific complaints affecting their ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 22:29

Property Description

Prime Location in Essen's Pedestrian Area

Modern Rooms with Free WiFi

Experience comfort and convenience at Hotel Ambassador Essen with modern rooms equipped with cable TV, a desk, and a private bathroom. Stay connected with our complimentary WiFi access.

Delicious Buffet Breakfast and 24-Hour Reception

Start your day right with a rich buffet breakfast served daily. Explore numerous dining options within walking distance. Our 24-hour reception ensures assistance whenever you need it.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Ambassador Essen now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 629 reviews
Cleanliness: 6.7
Service: 8
Location: 8.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 4.5
Food and Beverage: 7.3
Overall Experience: 7.4
M
Martin • solo_traveller • de
7
2026-07-11 • via Nuitee
M
Martin • solo_traveller • de
8
2026-07-11 • via Nuitee
A
An • couple • be
2
We komen hier helaas niet meer terug.
Pros:

Het hotel is vrij centraal gelegen in de stad. Het bevindt zich op wandelafstand van het treinstation en de grote winkelcentra. De bedden waren behoorlijk.

Cons:

Naar mijn mening komen de foto’s van het hotel die online staan niet overeen met de werkelijkheid. Het hotel is erg verouderd en is echt wel aan vernieuwing toe. Er ligt in iedere kamer tapijt dat niet meer echt proper oogt. In de douche hangt een vies douchegordijn, de ventilatie werkt niet (goed) waardoor er schimmel is ontstaan en er een blijvende vochtige geur hangt. De badkamer was in onze kamer ook erg klein en je kon de deur niet sluiten. Ook qua hygiëne liet het hotel te wensen over: vieze bordjes en bestek aan het ontbijt, lampen, kastjes… die niet afgestoft waren, vlekken in het tapijt en op de muren… Tijdens ons verblijf ontstond er een stroompanne omdat het net overbelast was waardoor de gehele eerste verdieping maar een deel van de beschikbare stroompunten kon gebruiken. Het was ook enorm warm op de kamer omdat er geen airconditioning aanwezig is. Tot slot is de buurt waar het hotel gelegen is erg luidruchtig. Het is geen buurt om ‘s avonds laat nog door te wandelen.

2026-07-11 • via Nuitee
R
Ronald • extended_group • de
5
Cons:

Zimmer extrem klein,viel zu warm und viel zu laut.

2026-07-10 • via Nuitee
R
Raman • solo_traveller • ua
7
Pros:

Расположение. Центр города. Рядом магазины,кафе.

Cons:

Очень маленький номер, жарко,нет холодильника,чайника.

2026-07-08 • via Nuitee
G
Guido • solo_traveller • de
7
Preis/Leistung passt. Freundliches Personal und klassisches Frühstück.
Pros:

Die Lage in der Innenstadt ist gut. Die Zimmer waren sauber und das Bett war auch in Ordnung.

Cons:

Das Treppenhaus mit dem alten Teppich macht keinen guten Eindruck.

2026-07-08 • via Nuitee
L
Luca • solo_traveller • de
9
2026-07-07 • via Nuitee
M
Mousa • family_with_children • de
3
Musste mir ein neues Hotel buchen.
Pros:

Die Lage

Cons:

Fast alles. Von Mitarbeiter Verhalten bis das der TV komplett kaputt war, 2 Ventilatoren wurden gebracht beide kaputt ( extreme Hitze ) !Es gab nicht mal einen Kleiderschrank im Zimmer.

2026-07-07 • via Nuitee
N
Nataliya • solo_traveller • de
1
2026-07-06 • via Nuitee
S
Stéphane Diard • solo_traveller • fr
3
Pros:

L'emplacement.

Cons:

La propreté de la chambre. Trés sale.

2026-07-05 • via Nuitee
A
Artur • solo_traveller • am
8
2026-07-02 • via Nuitee
H
Hanna • solo_traveller • de
8
2026-06-30 • via Nuitee
P
peter • couple • de
9
Sehr gut
Pros:

Sehr freundliches Personal
Frühstück super
Zentrale Lage

2026-06-29 • via Nuitee
A
Alfons • couple • de
6
Eine Städtetour ist bei rd. 40 Grad nicht zu empfehlen (im Freien und im Hotel).
Cons:

Das Hotel hat keine Außenbeschattung und keine Klimaanlage. Daher hatten wir gefühlt eine Zimmertemperatur von 40 Grad. Für "Hitzetage" ist das Hotel nicht zu empfehlen.

2026-06-29 • via Nuitee
S
sowmiya • couple • dk
1
2026-06-29 • via Nuitee
Z
Zineb • solo_traveller • de
1
2026-06-26 • via Nuitee
S
Salamatu Nanna • solo_traveller • cz
8
2026-06-25 • via Nuitee
S
Svejiy • solo_traveller • de
7
2026-06-24 • via Nuitee
Юлія • solo_traveller • ua
6
2026-06-23 • via Nuitee
R
Roland • solo_traveller • de
4
Geht schon für einen Stadtaufenthalt.
Pros:

Das Frühstück war abwechslungsreich. Allerdings sind teilweise die Speisen über das Wochenende ausgegangen. Auf meine Bitte hin war trotzdem kein Nachschlag möglich, da die Waren erst nachgekauft werden mussten.

Cons:

Das Zimmer war winzig klein. Keine Stauräume. Musste alles in den Gang legen, der sehr eng zwischen Wand und der Garderobe war. Mit so einem Mini-Zimmer hatte ich nicht gerechnet.

2026-06-23 • via Nuitee