Servatur Altamar

Hotels
8.2 (463 reviews)
Avenida La Cornisa, 21 , Maspalomas , es
+34 828 15 02 77

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great restaurant and breakfast
Good family facilities
Cons:
Poor cleanliness
Elevators out of service
Limited pool service

Categories

Cleanliness
6.95
Several reviews mention poor cleanliness, particularly the lack of proper room cleaning and maintenance issues with lifts.
Service
8.95
Staff is frequently highlighted as friendly and helpful, providing a positive experience despite other issues.
Location
8.95
Multiple reviews praise the beautiful location and convenient access to the beach and local attractions.
Room Quality
7.95
Rooms are described as comfortable with great views, though there are some mentions of issues like elevator malfunction.
Amenities
7.95
Amenities like pools and terraces are rated positively, but some reviews mention inadequate lift service.
Value for Money
7.95
Consistent feedback indicates a good value relative to the location and services provided, offsetting some drawbacks.
Food and Beverage
8.45
The food is generally praised, with particular mention of breakfast and restaurant dining experiences.
Overall Experience
8.45
Despite some issues, guests enjoyed their stay overall and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Impressive Sea Views and Outdoor Pools
Hotel Altamar offers stunning sea views from its location above Amadores Bay. Guests can relax in 2 outdoor swimming pools surrounded by beautiful gardens.

Spacious Apartments with Modern Amenities
The spacious apartments at Altamar feature ceiling fans, satellite TV, and safety deposit boxes. The well-equipped kitchens include a ceramic hob and a fridge, providing guests with all the comforts of home.

Convenient Facilities and Services
Located just 400 meters from Amadores Beach, the hotel offers free parking and is close to Anfi Tauro Golf Course. Guests can enjoy the on-site restaurant, snack bar, 24-hour reception, supermarket, and self-service laundry. Free Wi-Fi is available throughout the property, along with luggage storage and a courtesy room for guests' convenience.

Book your stay at Hotel Altamar for a relaxing getaway with breathtaking views and top-notch amenities.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note that all guests, including children, need to provide a valid document at check-in.

Please note that the parking is subject to availability, as spaces are limited.

The only valid documents recognized are: DNI, NIE or PASSPORT, according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

Please note that the parking have limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 463 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
R
Raid • solo_traveller • se
7
2026-08-08 • via Nuitee
G
Garcia Henriquez • couple • es
10
2026-08-07 • via Nuitee
R
Rita • solo_traveller • es
8
2026-08-07 • via Nuitee
S
silviu • solo_traveller • es
6
Pros:

La ubicación con la vista al mar.

Cons:

Para media pensión que hemos pagado vía Booking hemos tenido la mala sorpresa de no tener incluido como bebidas solamente agua. Todos los zumos de maquina se tenían que pagar como cualquier bebida en lata. Viajamos mucho y es la primera vez cuando vemos este tipo de cambio....Se podría mejorar esto por lo menos....

2026-08-06 • via Nuitee
I
Ionut • solo_traveller • gb
9
Cons:

They should try to sweep up the sand and mop the floor every day.

2026-08-04 • via Nuitee
A
AM • solo_traveller • ie
10
2026-08-04 • via Nuitee
O
O.Trujillo • solo_traveller • es
3
No vuelvo más...
Pros:

El trato del personal fue excelente. Todos fueron bastante amables y agradables... en particular Basilio, una gran persona...
El desayuno no estaba mal.

Cons:

El ascensor-funicular, solo 2 en todo el complejo, 10 minutos para poder cogerlo
Olía a desagüe en la zona del comedor
Los baños de la piscina olían muy mal
La música en la piscina, parecía una discoteca, música altísima y solo bachata y regeatón.
Permitían que otros usuarios pusieran su música, con lo cual molestaba al resto.
La comida mala calidad, quemada en muchas ocasiones...
Muy caro para la mala calidad del complejo.

2026-08-03 • via Nuitee
D
Dominik Rihm-Lampert • couple • ch
9
2026-08-03 • via Nuitee
S
Silvia • family_with_children • pt
9
2026-07-25 • via Nuitee
E
Elizabeth • solo_traveller • es
8
Pros:

La habitacion que nos dieron porque fui con mi pareja que tiene problemas de movilodad y me lo respetaron.

Cons:

Tener que levantarme a las 7 para coger hamacas para el porque mucha gente cogia muchas hamacas y no ivan en todo el dia

2026-07-25 • via Nuitee
M
Mustafa • family_with_children • se
9
Pros:

Mycket bra mat och utsikt. Jättetrevlig personal. Dvs allt var perfekt.

2026-07-24 • via Nuitee
A
Amorós Mora • solo_traveller • es
7
2026-07-22 • via Nuitee
T
Theresa • couple • at
5
Lieber nicht buchen
Pros:

Gutes Frühstück, toller Ausblick

Cons:

Nur mit Auto erreichbar, denn liegt weit oben am Berg, man ist ohne Auto praktisch eingesperrt. Außerdem sehr laut, von 10 Morgens bis 11 Abends ständig laute Musik und Geschreie von den Kindern und Animatioren. Dusche war nicht sauber. Abendessen und Mittagessen sehr teuer, je 24€ und nicht wirklich herausragend. Da es keine anderen Essensoptionen gibt, muss man sich auf diese Preise einlassen.

2026-07-22 • via Nuitee
S
Sandra • solo_traveller • es
5
2026-07-21 • via Nuitee
G
Gerard • family_with_children • gb
7
2026-07-18 • via Nuitee
C
Carina • family_with_children • pt
10
Pros:

Staff muito simpático. Comida muito boa e variada. Hotel fantástico. Adorei.

Cons:

Não tem estacionamento privado, mas consegue-se estacionar relativamente perto.

2026-07-14 • via Nuitee
Y
Yaneisy • solo_traveller • es
8
Pros:

La tranquilidad

Cons:

El ascensor sin duda, siempre da mil vueltas

2026-07-12 • via Nuitee
A
Ailbhe • couple • ie
8
2026-07-11 • via Nuitee
G
Gonzalez • couple • es
10
Excelente todo
Pros:

Me encantó el alojamiento súper bien equipado y muy completo. El personal maravilloso y muy atento gracias por todo, volveremos allí

2026-07-07 • via Nuitee
R
Rita • couple • es
10
Para repetir
Pros:

Todo en general, bastante bien, muy contenta

2026-07-06 • via Nuitee