Servatur Altamar

Hotels
8.2 (306 reviews)
Avenida La Cornisa, 21 , Maspalomas , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great restaurant and breakfast
Good family facilities
Cons:
Poor cleanliness
Elevators out of service
Limited pool service

Categories

Cleanliness
6.95
Several reviews mention poor cleanliness, particularly the lack of proper room cleaning and maintenance issues with lifts.
Service
8.95
Staff is frequently highlighted as friendly and helpful, providing a positive experience despite other issues.
Location
8.95
Multiple reviews praise the beautiful location and convenient access to the beach and local attractions.
Room Quality
7.95
Rooms are described as comfortable with great views, though there are some mentions of issues like elevator malfunction.
Amenities
7.95
Amenities like pools and terraces are rated positively, but some reviews mention inadequate lift service.
Value for Money
7.95
Consistent feedback indicates a good value relative to the location and services provided, offsetting some drawbacks.
Food and Beverage
8.45
The food is generally praised, with particular mention of breakfast and restaurant dining experiences.
Overall Experience
8.45
Despite some issues, guests enjoyed their stay overall and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Impressive Sea Views and Outdoor Pools
Hotel Altamar offers stunning sea views from its location above Amadores Bay. Guests can relax in 2 outdoor swimming pools surrounded by beautiful gardens.

Spacious Apartments with Modern Amenities
The spacious apartments at Altamar feature ceiling fans, satellite TV, and safety deposit boxes. The well-equipped kitchens include a ceramic hob and a fridge, providing guests with all the comforts of home.

Convenient Facilities and Services
Located just 400 meters from Amadores Beach, the hotel offers free parking and is close to Anfi Tauro Golf Course. Guests can enjoy the on-site restaurant, snack bar, 24-hour reception, supermarket, and self-service laundry. Free Wi-Fi is available throughout the property, along with luggage storage and a courtesy room for guests' convenience.

Book your stay at Hotel Altamar for a relaxing getaway with breathtaking views and top-notch amenities.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note that all guests, including children, need to provide a valid document at check-in.

The only valid documents recognized are: DNI, NIE or PASSPORT, according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 306 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
C
Conor couple ie
8
Great value. But lack of parking a killer.
Pros:

Great buffet. Friendly, helpful staff.

Cons:

Parking a disaster. Guests should be warned. Management could surely negotiate parking (paid) with adjacent hotels. For this reason I won't be back.

2026-04-18 via Nuitee
S
Sánchez calcines family_with_children es
5
2026-04-17 via Nuitee
I
Ivans family_with_children lv
9
2026-04-16 via Nuitee
C
Ciprian family_with_children it
8
Pros:

Il mangiare,, e lo staff.. gentili,

2026-04-16 via Nuitee
M
Maria Del carmen couple es
10
Lo aconsejo muy bien todo
Pros:

Todo muy bien si quieres relajarte y disfrutar es el sitio perfecto

Cons:

Que hay mosquitos 🤣 .. pero eso como en todos lados por lo demás muy bien

2026-04-16 via Nuitee
A
Alejandra couple gb
8
Great views - value for money bed and breakfast
Pros:

Small apartment with spectacular views.
Really good breakfast for the cost - good selection overall and includes gluten free options.
Very good value for money

Cons:

Facilities a little tired but acceptable for a 3 star hotel.
Apartments are not access friendly for people with mobility issues.
Not that easy to walk to the town centre and back from the hotel but taxis were available.
Reception lacks character but the views from the hotel make up for that.

2026-04-15 via Nuitee
C
Caballero ajete solo_traveller es
6
Pros:

Las vistas

Cons:

El ascensor y el buffet era pequeño

2026-04-14 via Nuitee
C
Carlos solo_traveller es
10
2026-04-14 via Nuitee
A
Andrea couple es
8
2026-04-12 via Nuitee
D
Dayana Ivet Torres Mendoza family_with_children es
10
Pros:

Las piscinas, y la habitación

Cons:

El ascensor no me gustó

2026-04-11 via Nuitee
E
Edyta couple is
10
Pros:

Everything was perfect !

2026-04-10 via Nuitee
D
Dimitrios family_with_children se
8
Pros:

Amazing location with great view. The food was excellent. Extra helpful and friendly staff that made our day every day.
Comfortable beds. Beautiful and clean pool. The room had everything you might need and the balconies had sunbeds and umbrellas. There is also a supermarket in the hotel area and pharmacy, bus stop and restaurants close by, in walking distance.

Cons:

Even though there were cleaning materials in the room and the cleaning staff visited daily the room was not clean enough. A vacuum cleaner is needed as there was dirt in the corners of the room and chocolate crumbs on the couch when we checked in.
Be mindful that there are only 19 rooms available to book through booking and they are on the far left side of the building, farther away from the sea. The view is still beautiful however it's a bit more blocked than the pictures advertise. A positive is that they are on the restaurant's side of the building. All other rooms are only bookable through scandic travel agencies and there is no option to switch to those rooms on the side of the building with the "beter view" once you arrive.

2026-04-03 via Nuitee
I
Irene family_with_children gb
2
Disappointed
Pros:

The Spar shop & staff were friendly and helpful

Cons:

Bed bugs, covered in bites, fan bathroom not working, room wasn't fully cleaned prior to arrival. under sofas and beds not cleaned. Room looked tired and dirty. Check in staff forgot to advise our room was ready yet we were sat at reception. Waiting staff not all but some totally disinterested in customers, sat for 15min whilst watching a gentleman waiter wander up & down, tried to get his attention but just ignored.

2026-04-02 via Nuitee
T
Tatjana couple fi
7
Pros:

вид

Cons:

как с нами общался ресепшен

2026-03-27 via Nuitee
B
Bernt couple no
8
2026-03-16 via Nuitee
F
Freja extended_group se
6
Pros:

Det var väldigt hjälpsamma i receptionen. Fin pool, rum och utsikt.

Cons:

Det var VÄLDIGT kallt på rummet. Maten var kall på frukost och middag, ledde till atten av oss blev matförgiftad… Det var duvor i köket. Dricka ingick inte till middagen..

2026-03-08 via Nuitee
P
patrice couple fr
8
Un 3 étoile correct mais qui demanderait plus d’attention
Pros:

la grande terrasse liée à l’appartement,avec table,chaises et 2 transats ,ainsi que la vue;
De même super grande terrasse du restaurant ;piscines chauffées à 27 degrés;
Un peu de verdure à l’intérieur de l’hôtel au du qu’au pourtour des piscines

Cons:

la propreté de l’appartement laissait à désirer:ménage très superficielle tant dans la chambre,le salon mais aussi dans la salle de bain ;
pour le resto :pas de la grande cuisine et pas trop de renouvellement des mets;

2026-02-28 via Nuitee
F
francis family_with_children xa
8
2026-02-27 via Nuitee
H
HorstPGut family_with_children de
9
Pros:

Tolles Hotel mit atemberaubender Sicht aufs Meer .

Cons:

Betten etwas schmal bzw klein

2026-02-27 via Nuitee
E
Elena family_with_children gb
9
Great stay and we are deffo coming back!
Pros:

The location of the room, the ocean view, the heated pools and most of all FOOD. Oh my god, that completely exceeded our expectations! Big thanks to the head chef! Unfortunately, our food experience in various hotels in Gran Canaria was poor: similar food, low quality, poor protein/meat options, excessive use of awful vegetable oil. However at Altamar we were very pleasantly surprised by not only the available range of foods and meats, but by the quality of produce and the taste, which for once was great. If that terrible oil was used, it was not in the quantities we experienced. The server staff should be mentioned as well, who were very helpful and super efficient! So we are definitely coming back and are super grateful to everyone in Altamar Restaurant and back kitchen Thank you!

Cons:

The only drawback we would mention is the cleanliness of the room and the overall cleaning service. It was not terrible, but leaves a bit more to desire. Whilst the bed linen and the towels were clean, the floors in the bathroom and in the room were not really. The daily cleaning apparently did not include the floor sweeping either, which would have been handy. The bathroom itself was not great, with shower doors not closing properly, the shower basin was leaking and the shower and hand gels having been thinned/diluted with water, especially the shower gel.

However for the 5 nights that we stayed there and with the "redemption" in the restaurant and with idyllic ocean views from the bedroom, we could live with the above easily :-)

2026-02-26 via Nuitee