Servatur Altamar

Hotels
8.2 (306 reviews)
Avenida La Cornisa, 21 , Maspalomas , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great restaurant and breakfast
Good family facilities
Cons:
Poor cleanliness
Elevators out of service
Limited pool service

Categories

Cleanliness
6.95
Several reviews mention poor cleanliness, particularly the lack of proper room cleaning and maintenance issues with lifts.
Service
8.95
Staff is frequently highlighted as friendly and helpful, providing a positive experience despite other issues.
Location
8.95
Multiple reviews praise the beautiful location and convenient access to the beach and local attractions.
Room Quality
7.95
Rooms are described as comfortable with great views, though there are some mentions of issues like elevator malfunction.
Amenities
7.95
Amenities like pools and terraces are rated positively, but some reviews mention inadequate lift service.
Value for Money
7.95
Consistent feedback indicates a good value relative to the location and services provided, offsetting some drawbacks.
Food and Beverage
8.45
The food is generally praised, with particular mention of breakfast and restaurant dining experiences.
Overall Experience
8.45
Despite some issues, guests enjoyed their stay overall and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Impressive Sea Views and Outdoor Pools
Hotel Altamar offers stunning sea views from its location above Amadores Bay. Guests can relax in 2 outdoor swimming pools surrounded by beautiful gardens.

Spacious Apartments with Modern Amenities
The spacious apartments at Altamar feature ceiling fans, satellite TV, and safety deposit boxes. The well-equipped kitchens include a ceramic hob and a fridge, providing guests with all the comforts of home.

Convenient Facilities and Services
Located just 400 meters from Amadores Beach, the hotel offers free parking and is close to Anfi Tauro Golf Course. Guests can enjoy the on-site restaurant, snack bar, 24-hour reception, supermarket, and self-service laundry. Free Wi-Fi is available throughout the property, along with luggage storage and a courtesy room for guests' convenience.

Book your stay at Hotel Altamar for a relaxing getaway with breathtaking views and top-notch amenities.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note that all guests, including children, need to provide a valid document at check-in.

The only valid documents recognized are: DNI, NIE or PASSPORT, according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 306 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
C
Carlota • family_with_children • es
9
2026-01-28 • via Nuitee
R
Raghda • family_with_children • se
6
2026-01-26 • via Nuitee
K
Kristoffer • family_with_children • se
9
2026-01-25 • via Nuitee
L
Lene • couple • dk
8
Pros:

Dejlig udsigt, og super dejlig stor altan, med sol stole. Dejligt med bus ned til byen. Kunne være ekstra godt, hvis den kunne kører tilbage om aftenen ved 21 tiden. Der er nemlig næsten altid kø ved taxaerne i byen sidst på aftenen.

Cons:

Man bor meget tæt på naboerne, så meget støj. Også støj fra arrangementer på hotellet, og især for de andre store hoteller i nærheden. Personligt kunne jeg ikke lide og kører i elevatoren alene.
Rigtig mange trapper, så man skulle kunne gå på trapper, og bære kufferter 🧳 på trapperne. Vi havde ingen problemer med det, men kunne se ældre mennesker havde problemer med det.

2026-01-22 • via Nuitee
G
Gabija • extended_group • no
9
2026-01-21 • via Nuitee
S
Sten Rune • couple • no
8
2026-01-21 • via Nuitee
A
Andreasen • couple • fo
10
2026-01-21 • via Nuitee
S
sara • family_with_children • se
7
Pros:

Bäst var multiplanen som barnen spelade fotboll på hela dagarna när de inte badade..

Cons:

trist att mkt var all inclusive

2026-01-20 • via Nuitee
A
Anna • family_with_children • de
7
Das Hotel hat Potential, aber ...
Pros:

Der Ausblick auf das Meer ist phänomenal! Es gibt ausreichend Liegen und auch die Pools sind prima. Das Personal ist sehr freundlich und wirklich um seine Gäste bemüht. Im Restaurant ist für jeden Geschmack etwas dabei, die Auswahl am Buffet war absolut zufrieden stellend! Es gibt einen eingezäunten Kunstrasenplatz, auf dem die Kinder sicher spielen und toben können. Das kostenfreie Bus Shuttle haben wir fast täglich genutzt.

Cons:

Wir waren von unserem Zimmer B021 leider enttäuscht. Es ist noch alles zweckmäßig zu benutzen, aber deutlich in die Jahre gekommen. Insbesondere das kleine Sofa, welches bei uns als Bett für die dritte Person genutzt werden musste, war sehr unbequem. Bis 22 Uhr wird man vom Entertainmentprogramm des gegenüber liegenden Hotels massiv beschallt. Diese Lautstärke war sowohl für den Schlaf unseres Kleinkinds als auch für das Genießen der schönen großen Terrasse in den Abendstunden sehr unangenehm. Der Kletterturm mit Rutsche ist desolat und sollte dringend erneuert werden.

2026-01-20 • via Nuitee
I
Ida • extended_group • dk
10
Godt
Pros:

Udsigt

Cons:

.

2026-01-20 • via Nuitee
N
Najib • family_with_children • de
9
Das Hotel hat uns insgesamt sehr gut gefallen .
Pros:

Es hat uns in großem und ganzen sehr guten Eindruck gemacht ,
Wir sind insgesamt mit allem was uns im Hotel betrifft von Rezeption,Personal bis zum Essen und die Lage zufrieden .

Cons:

Der Aufzug,

2026-01-19 • via Nuitee
J
Jéssica • family_with_children • pt
10
Foi dos hotéis mais incríveis que tivemos, vimos muitos comentários negativos mas não vimos nada que os comentários foss
Pros:

A vista era maravilhosa

Cons:

Gostamos de tudo não temos nada apontar

2026-01-19 • via Nuitee
I
Irene • extended_group • es
8
2026-01-19 • via Nuitee
L
Linda • family_with_children • ie
7
Very nice but need reviewing about very slippery at pools and have drinks and snacks at 2nd pool
Pros:

View . Nice hotel

Cons:

A lot of steps and no all inclusive at 2nd pool have to keep going up to main part.very slippy at the pools

2026-01-19 • via Nuitee
M
Marija • couple • de
10
was very nice
Pros:

everything almost

Cons:

the elevator and the cleanness

2026-01-19 • via Nuitee
G
Gareth • couple • gb
8
2026-01-15 • via Nuitee
Éva • family_with_children • hu
9
Pros:

Csodaszép a kilátás, nagyon jól felszerelt ,tiszta szállás.Csak reggelit kértünk, de bőséges volt a választék, finom volt minden.
Személyzet segítőkész.

Cons:

Talán a liftet tudnám megemíteni, karbantartásra, korszerűsítésre szorul.

2026-01-14 • via Nuitee
A
Anna • couple • se
9
Bra hotell med fantastiskt läge!
Pros:

Mycket trevlig personal, fantastisk frukost
Härlig, stor altan med sol hela dagen!

Cons:

Var beredd på mycket trappor! Men det finns hiss! Bra benträning!!

2026-01-10 • via Nuitee
O
Oksana • family_with_children • bg
9
Pros:

Страхотна гледка от терасата! Приятен басейн!
Бих се върнала пак в този хотел!

2026-01-09 • via Nuitee
A
Andrea_Claudia • family_with_children • ch
9
Ausblick aufs Meer, Meer und noch mehr Meer.
Pros:

Das Frühstück, sowie auch das Abendessen wurden in Form eines Buffets serviert. Es gab reichlich Auswahl und für jeden Geschmack etwas darunter. Die Aussicht vom Balkon ist zauberhaft..Meer, Meer und noch mehr Meer. ;-)

Cons:

Leider habe ich im Badezimmer eine kleine Kakerlake entdeckt und der Zimmerzugang über die Balkontüre war etwas merkwürdig. Ansonsten hat uns alles super gefallen.

2026-01-04 • via Nuitee