Hotel Tourist City Centre by HotSpot Essential

Hotels
7.8 (260 reviews)
No 26, Jalan Pantai, , Kota Kinabalu , my

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Comfortable bed
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.13
Many reviews mention cleanliness issues, including dust and bed bugs.
Service
8.6
Standard quality for this hotel tier; staff were friendly but with some mentioned issues.
Location
9.14
Location was frequently praised, being close to attractions and amenities.
Room Quality
7.09
Mixed sentiment; some found rooms clean and comfortable, others had issues like small size.
Amenities
7.62
Amenities like WiFi and charging points were mentioned with both positive and negative feedback.
Value for Money
7.58
Generally perceived as good value due to location and pricing.
Food and Beverage
8.13
Nearby dining options received positive mentions.
Overall Experience
8.1
Guests expressed overall satisfaction despite some issues; enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:30

Property Description

Convenient Location
Hotel Tourist offers easy access to popular attractions like Gaya Street Market and Likas Bay Beach within minutes.

Comfortable Accommodations
Relax in cozy rooms with vibrant decor, air conditioning, free Wi-Fi, and essential amenities for a pleasant stay.

Exceptional Service
Our friendly staff are available 24/7 at the front desk to assist with any inquiries or travel arrangements for a seamless experience.

To book your stay at Hotel Tourist and experience comfort and convenience in Kota Kinabalu, visit our website or call us today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A 50% deposit is required by the hotel. Guests will be contacted directly by the hotel with payment instructions.
Guests who are arriving after 18:00 are required to inform the hotel directly.
Please note that guests that require an extra bed will be provided with a mattress.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 260 reviews
Cleanliness: 6.13
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.1
N
nooraliza • couple • my
10
2026-01-28 • via Nuitee
N
Nur Rohadatul Aisy • extended_group • my
8
even though its a short trip but we are very happy with the room that we booked.
Pros:

Very clean and organised

Cons:

the smell of the room

2026-01-20 • via Nuitee
N
Nasurra • extended_group • my
5
2026-01-04 • via Nuitee
D
Dloris • couple • th
5
Comfortable Bed, Needs Better Cleaning Cozy Room, Limited Charging Point.
Pros:

The bed was very comfortable with thick, cozy blankets. I really appreciated having extra pillows, which is something many guests need and will enjoy.

Cons:

The floor was very dusty when I checked in, and it caused me to sneeze a lot.
There were not enough power outlets near the bed—an extra charging plug would be very helpful.
The check-in time felt quite late at 2:00 PM, while the check-out time at 11:00 AM was too early and didn’t give enough time to rest.

2025-12-31 • via Nuitee
N
Nicholas Lau • couple • my
1
Not worth
Pros:

Location

Cons:

Internet doesn’t work that causes tv doesn’t work too

2025-12-30 • via Nuitee
Z
Zabedee • couple • my
8
2025-12-29 • via Nuitee
C
CLynn • family_with_children • my
8
Pros:

lokasi cantik dekat dengan shopping mall

Cons:

sangat kotor,lantai berhabuk,penutup minuman yang bekas menginap masih ada

2025-12-24 • via Nuitee
Y
YUNG CHIN • solo_traveller • my
4
不理想
Pros:

地点满意

Cons:

没有毛巾，没有纸巾，没有电梯，没有看过员工得脸

2025-12-17 • via Nuitee
I
ISOMAIL • extended_group • my
1
2025-12-14 • via Nuitee
K
Khairul • solo_traveller • my
5
2025-11-23 • via Nuitee
J
Jrguo • solo_traveller • tw
8
Pros:

位置在加雅街很方便，一樓有飲水機

Cons:

Wifi到後兩天很弱，房間有沒有窗戶根本在訂房網站看不出來，結果沒窗戶

2025-11-20 • via Nuitee
H
Honey • solo_traveller • au
9
Pros:

Location friendly staff

Cons:

Stairs no lift.

2025-11-11 • via Nuitee
P
Peramolina • couple • es
6
Pros:

Personal amable i vam poder deixar les maletes dos dies per pujar al Kinabalu amb menys pes

Cons:

L'habitació amb finestra a un pati interior. No disposa d'ascensor si vas molt carregat.

2025-11-10 • via Nuitee
A
Azarinah • extended_group • my
3
2025-10-30 • via Nuitee
B
Benjamin • couple • fr
7
Logement bien situé mais pas très propre
2025-10-20 • via Nuitee
V
VINCENT • couple • my
8
2025-10-16 • via Nuitee
R
rohani • solo_traveller • my
9
2025-10-10 • via Nuitee
S
Simon • couple • fr
1
Non acceptable en terme d’hygiène
Pros:

Rien

Cons:

Puces de lits dans la chambre. Ma femme et moi avons été piqués. On a changé d’hôtel à 23h du soir sans passer de nuit du tout dans cet hôtel.
Le personnel à l’accueil n’a pas trouvé de solution à ce problème et le prenait pas sérieusement.

2025-10-04 • via Nuitee
D
Dens • couple • my
10
2025-09-29 • via Nuitee
S
Singlu • couple • my
5
2025-09-16 • via Nuitee