SureStay Hotel by Best Western Whittington Rend Lake

Hotels
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SureStay Hotel by Best Western
8.8 (339 reviews)
13277 Freeway Ln , Whittington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Limited breakfast options
Cleanliness issues in some rooms

Categories

Cleanliness
8.44
Overall clean but some reviews noted musty odors and ants in the room.
Service
9.41
Staff were consistently mentioned as friendly, helpful, and accommodating.
Location
8.95
Convenient location, easy access to the highway, but not much in the vicinity.
Room Quality
8.9
Rooms were described as comfortable and spacious, though some had issues.
Amenities
8.43
Amenities were basic, with room for improvement in breakfast offerings.
Value for Money
9.39
Great value considering the price, especially noted in many reviews.
Food and Beverage
7.94
Breakfast options were limited and not satisfying for many guests.
Overall Experience
8.91
Most guests had a positive overall experience, with some minor qualms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:42

Property Description

Modern Amenities and Comfortable Stay
SureStay Hotel by Best Western Whittington Rend Lake offers air-conditioned rooms with free WiFi, a desk, flat-screen TV, and private bathrooms, ensuring a comfortable and convenient stay for guests.

Multilingual 24-Hour Front Desk Assistance
Guests can communicate in English and Hindi with the friendly staff available round the clock at the front desk, providing assistance and ensuring a smooth stay experience.

Convenient Location
Located close to Williamson County Regional Airport, just 41 km away, SureStay Hotel by Best Western Whittington Rend Lake provides easy access for travelers, making it a perfect choice for your next stay.

Experience comfort, convenience, and exceptional service at SureStay Hotel by Best Western Whittington Rend Lake. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MWA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 339 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
L
Lauren • solo_traveller • us
8
2026-04-24 • via Nuitee
W
Wayne • couple • us
10
It was a night layover from driving and it was a good place to stay. Bed was comfortable
Pros:

Clean and comfortable

2026-04-03 • via Nuitee
A
Avril • family_with_children • us
9
The bed was great!
Pros:

Super comfy beds! Very clean. Great water pressure & very hot water in the shower.

Cons:

The breakfast is lacking. Not much variety. Toast, bagels, cereal, not much else.

2026-03-26 • via Nuitee
M
MIKE • extended_group • us
9
2026-03-23 • via Nuitee
G
GLENDA • couple • us
8
Clean and quiet. Nothing in this area for about 7 miles, although, Burtons cafes only a mile away.
Pros:

The breakfast was very light cereal, toast, instant oatmeal, coffee was available all day.

2026-03-18 • via Nuitee
C
Coffel • extended_group • us
10
Satisfying
Pros:

Great place.

Cons:

All good.

2026-03-10 • via Nuitee
C
CORRIE • family_with_children • us
6
Pros:

Rooms were clean and beds comfortable.

Cons:

Not much of a breakfast offered.

2026-02-25 • via Nuitee
B
Betty • family_with_children • us
8
Pros:

My room was very nice and clean. The staff was amazing.

2026-02-12 • via Nuitee
R
R E E • solo_traveller • us
8
Perfect location when I got tired of driving.
Pros:

Stopped when I got tired of driving. Friendly check in. Functional / clean room / quick breakfast. Back on the road.

Cons:

Was fine as is

2026-02-11 • via Nuitee
W
Wendell • solo_traveller • us
8
2026-01-21 • via Nuitee
L
LaWanna • couple • us
10
2026-01-20 • via Nuitee
M
Michael • couple • us
9
Pros:

Simple breakfast. It'll do

Cons:

Loud air conditioning. It did work very well.. No final receipt sent to Email

2026-01-19 • via Nuitee
B
Barbara • couple • us
8
Very clean, great price and safe area.
Pros:

Conveniently located for us. Close parking. Very clean. Friendly staff.

Cons:

Overpowering smell as we walked in the door. Not sure if it was cleaning products or air fresheners. My allergies were over the top active all night. Room was humid all night. AC on. But everything felt damp.

2026-01-19 • via Nuitee
D
Douglas • couple • us
10
Pros:

Breakfast was good. Cereal, bagels, muffins, fruit, coffee, juice, donughts.

2026-01-19 • via Nuitee
D
Danielproctor • family_with_children • us
8
2026-01-04 • via Nuitee
D
Donna • couple • us
8
Great and comfortable hotel, clean and maintained. Breakfast is almost continental but was good.
2025-12-29 • via Nuitee
K
Katherine • solo_traveller • au
9
2025-12-23 • via Nuitee
M
Meyer • family_with_children • us
10
Awesome Get A way
Pros:

Everything very helpful staff,and kind

Cons:

I liked all I have no dislikes, only wish I could of stayed longer.

2025-12-15 • via Nuitee
R
Raul • couple • us
10
Great value for the price. The continental breakfast was adequately provided, also the coffee wasn’t bad either. Will be
Pros:

The front desk was helpful with the late night checkin. The staff were pleasant and also helpful the following morning.

2025-12-12 • via Nuitee
M
Meyer • family_with_children • us
10
Excellent
Pros:

Everything was excellent and all the staff was very friendly and helpful in every way needed I highly recommend you staying with them

Cons:

I cant think of a reason, All was good for me

2025-12-11 • via Nuitee