Hotel Traveller

Hotels
7.2 (100 reviews)
Shoplot 27 & 28, Jalan Tugu, Kg Air , Kota Kinabalu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Tour desk
Non-smoking throughout
Fire extinguishers
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
5.11
Several complaints about cleanliness and maintenance issues.
Service
8.58
Positive feedback regarding service quality and helpful staff.
Location
8.62
Centrally located, convenient access to amenities.
Room Quality
6.07
Issues with room condition, including noise and broken items.
Amenities
8.1
Adequate amenities for the price, though limited in variety.
Value for Money
6.56
Mixed opinions; some found it not worth the price paid.
Food and Beverage
7.31
No specific feedback on food, average for this category.
Overall Experience
7.28
Mixed feelings overall, with some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:30

Property Description

Convenient Location
Hotel Traveller is conveniently located near popular attractions such as Atkinson Clock Tower and KK Esplanade, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
Enjoy a comfortable stay in our air-conditioned rooms with private bathrooms, equipped with modern amenities for your convenience.

Exceptional Services
Experience excellent services including room service and a 24-hour front desk, ensuring that your needs are taken care of throughout your stay.

Book your stay at Hotel Traveller now to enjoy a convenient and comfortable experience in Kota Kinabalu.

Important information:

A 50% deposit is required by the hotel. Guests will be contacted directly by the hotel with payment instructions.

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Do note that guests who are arriving after 18:00 are required to inform the hotel directly.

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Please note that for extra beds, guests will be provided with a mattress. Extra charges apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 100 reviews
Cleanliness: 5.11
Service: 8.58
Location: 8.62
Room Quality: 6.07
Amenities: 8.1
Value for Money: 6.56
Food and Beverage: 7.31
Overall Experience: 7.28
P
plorenster • couple • my
7
2026-02-10 • via Nuitee
R
Rohaimi • family_with_children • my
9
Ovorall all good
Pros:

Location

Cons:

The room quite small

2026-01-28 • via Nuitee
R
Rohaimi • family_with_children • my
9
Pros:

Location

Cons:

Nothing

2026-01-28 • via Nuitee
K
Kathy • family_with_children • my
7
2026-01-19 • via Nuitee
M
Mashitah • couple • my
7
2026-01-19 • via Nuitee
S
Sawar • family_with_children • my
7
Fair
Pros:

Location

Cons:

Bath Room door has no lock

2026-01-05 • via Nuitee
S
Sandi • extended_group • my
8
2026-01-05 • via Nuitee
N
Nurulizati • extended_group • my
8
2026-01-02 • via Nuitee
O
OSMAN BIN PUTRA • couple • my
10
2025-12-31 • via Nuitee
S
Syazana • family_with_children • my
1
2025-12-29 • via Nuitee
J
Johny • family_with_children • my
5
Good for economic stay
Pros:

The parking space was very limited and very difficult for 4WD trucks

Cons:

Some of the tile was cracked and very dangerous for footwear

2025-12-26 • via Nuitee
D
didie • family_with_children • bn
8
2025-12-25 • via Nuitee
J
Jinggol • family_with_children • my
2
Very Smelly Towel
Pros:

Aircond and TV channel good..

Cons:

First the bed leg' is broken, the towel is so smelly so it can't be used! Door engsel lock is not properly usable, the exhaust fan moldy, not enough towel, what shown in the picture is not really true, not worth for our money... Very noisy at night, not worthy for the price we pay..

2025-12-22 • via Nuitee
N
NAIN LEGASI • family_with_children • my
6
Pros:

Apapun terbaik la

Cons:

Terbaik

2025-12-22 • via Nuitee
H
hasnah • family_with_children • bn
9
2025-12-21 • via Nuitee
S
Sawar • family_with_children • my
8
2025-12-06 • via Nuitee
L
LICHENGLONG • solo_traveller • cn
7
体验可以
Pros:

位置方便，

Cons:

空间小

2025-11-03 • via Nuitee
T
Tri • couple • my
8
Pros:

Ngay trung tâm

Cons:

Dơ và rất dơ

2025-11-02 • via Nuitee
N
NOOR RISMAH • family_with_children • my
10
Pros:

nearby centre point,laundry ,restaurant,petron,mini shop

2025-10-25 • via Nuitee
A
Asnih • family_with_children • my
7
2025-10-23 • via Nuitee