Zepter Hotel

Hotels
8.9 (183 reviews)
Svetosavska 2 , Bosanska Dubica , ba

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Good location
Nice views
Cons:
Noisy environment
Poor breakfast quality
Smoking indoors

Categories

Cleanliness
8.19
There were complaints about the hotel being smoky and the old bedding, indicating a need for improvement in cleanliness.
Service
10
Numerous reviews praised the kindness and professionalism of the staff, suggesting exceptional service.
Location
9.66
Multiple reviews highlighted the good location of the hotel, especially near the river and city center.
Room Quality
8.7
The rooms had good views, but there were mentions of issues like noise and old bedding.
Amenities
8.65
The hotel provided necessary amenities, but there was no breakfast buffet, impacting the overall experience.
Value for Money
9.18
Overall, the positive aspects suggest decent value, but concerns about pricing methods were raised.
Food and Beverage
7.64
Negative feedback on breakfast quality and the smoking in dining areas highlighted critical issues.
Overall Experience
9.19
Despite some issues, many guests expressed satisfaction with their stay, balancing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:52

Property Description

Riverfront Location and Stylish Accommodation
Situated on the banks of River Una, Zepter Hotel offers elegant rooms with free Wi-Fi and stunning river views. Enjoy the tranquil surroundings and upscale amenities during your stay.

Gourmet Dining and Relaxation
Indulge in a culinary experience at the hotel's two restaurants, serving a variety of dishes and wines. After a day of exploration, unwind in the spa area with a hot tub, sauna, and massage treatments available at an extra charge.

Versatile Facilities and Nearby Attractions
From a well-equipped conference room to a fitness area and beauty shop, Zepter Hotel caters to all your needs. Explore nearby memorial areas and ethno villages, or simply enjoy the convenience of easy access to the E70 Motorway.

Ready to experience luxury by the river? Book your stay at Zepter Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 183 reviews
Cleanliness: 8.19
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 8.65
Value for Money: 9.18
Food and Beverage: 7.64
Overall Experience: 9.19
D
dejan • solo_traveller • hr
10
Turbo sve
Pros:

vrh 🔝

Cons:

sve predobro

2026-03-06 • via Nuitee
V
Vasiljevic • couple • hr
10
Pros:

Sve od osoblja do pomoci

2026-03-03 • via Nuitee
M
Mario • family_with_children • hr
10
2026-03-02 • via Nuitee
N
Nemanja • couple • ba
8
Cons:

Slab internet

2026-03-01 • via Nuitee
M
Miroslav • couple • rs
9
Pros:

Prostrane, svetle sobe, ukusno opremljene, čistoća..

Cons:

Nizak ležaj bez uzglavlja i bučan uređaj za grejanje/hlađenje

2026-02-28 • via Nuitee
H
Hrvoje • solo_traveller • hr
9
2026-02-23 • via Nuitee
S
Slobo • family_with_children • ba
10
2026-02-13 • via Nuitee
G
Gordan • solo_traveller • se
10
2026-02-12 • via Nuitee
V
Veljko • family_with_children • rs
10
Pros:

Lokacija;ljubazno osoblje..

2026-02-11 • via Nuitee
I
Iva • couple • hr
10
2026-02-11 • via Nuitee
L
Lidija • family_with_children • de
10
2026-01-27 • via Nuitee
H
Hacire • couple • tr
2
Heater was not working. We had to slip very cold environment
Cons:

Oda ısıtma sistemi çalışmadı. Çok soğukta uyumak zorunda kaldık ve Sabah erkenden kahvaltı dahi etmeden çıktık.

2026-01-26 • via Nuitee
V
Viktorija • couple • hr
10
Pros:

Predivan hotel s pogledom na rijeku Unu. Soba je bila čista i uredna. Lokacija je odlična, sve nam je bilo na par koraka – kafići, restorani i dućani. Osoblje je ljubazno, a posebno bi istaknula djelatnicu koja nas je posluživala za doručak, divna osoba puna pozitivne energije. Svakako se ponovno vraćamo! 😊

2026-01-25 • via Nuitee
Z
Zubcevic • solo_traveller • ba
10
2026-01-24 • via Nuitee
D
Denis • couple • hr
10
2026-01-23 • via Nuitee
Z
Zdravka • couple • hr
10
Pros:

Hotel je izvrstan,također i osoblje. Najvaznije je sto je hotel u blizini rijeke Une,koja je moja favorit rijeka.

2026-01-21 • via Nuitee
F
Francesco • couple • at
10
Davvero impeccable
2026-01-20 • via Nuitee
V
Vera • solo_traveller • hr
9
Pros:

Doručak odličan,osoblje super,predivan objekat!Hvala!

Cons:

Neodržavana wc školjka i tuš kabina.

2026-01-19 • via Nuitee
F
Francis • family_with_children • de
8
Pros:

Big rooms, the view and the location

Cons:

Firm mattress

2026-01-19 • via Nuitee
J
JÓZEF • couple • pl
9
Pobyt bardzo udany w drodze do Chorwacji.
Pros:

Hotel jest bardzo nowoczesny, ma swój klimat i charakter. Lokalizacja świetna, nad rzeką Una. Spokojna, cicha i ciekawa okolica. Personel bardzo miły. Śniadanie bardzo dobre i obfite. Bardzo polecam ten hotel.

Cons:

Jedynie klimatyzacja mogłaby działać trochę ciszej.

2026-01-19 • via Nuitee