FLEXSTAY INN Shinagawa

Hotels
•
Mystays Hotel Group
7.7 (976 reviews)
Shinagawa-ku Kita Shinagawa 1-22-19 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Cashless payment available
Fire extinguishers
Guests can opt-out any cleaning services during stay
Smoke alarms
Thermometers for guests provided by property
Key card access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.66
Some reviews mentioned cleanliness was not satisfactory, with concerns about room condition and bathroom hygiene.
Service
8.63
Positive sentiments about the staff's friendliness and helpfulness across multiple reviews.
Location
9.17
Convenient positioning close to major transport links mentioned in several reviews.
Room Quality
6.62
Feedback indicated issues with room condition, including peeling wallpaper and cramped bathrooms.
Amenities
7.65
General adequacy of amenities available, although some specific complaints were noted.
Value for Money
8.11
Most reviews reflected good balance of pricing to amenities and services offered.
Food and Beverage
7.16
No specific mention of food or beverage services; rated based on overall experience.
Overall Experience
7.63
Most reviewers indicated a satisfactory stay overall, with some notable remarks about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:19

Property Description

Modern Accommodations with Kitchenette
Flexstay Inn Shinagawa offers contemporary rooms with Simmons mattresses, flat-screen TVs, and kitchenettes equipped with essential appliances. Guests can enjoy free WiFi throughout the property and the convenience of an on-site coin-launderette.

Convenient Amenities
The hotel provides air-purifiers, cooking equipment, and even a trouser press upon request, ensuring a comfortable stay for all guests. Additionally, services like photocopying and luggage storage are available to cater to various needs.

Prime Location
Located just a short walk from JR Shinagawa Train Station, the hotel offers easy access to transportation. With nearby Kita Shinagawa Train Station and proximity to popular areas like Shinjuku and the Imperial Palace, guests can explore the city with ease.

Book your stay at Flexstay Inn Shinagawa for a convenient and comfortable experience in Tokyo.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

The front desk is open until 22:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Please present your booking confirmation to the front desk at time of check-in.

The full amount of the reservation must be paid at check-in.

Please be informed that daily maid service is not available. Guests may exchange towels and request for additional toiletries at the front desk.

Please note that there is no elevator at the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note, room cleaning is not provided for guests staying consecutive nights.

Alipay is accepted at the property.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 976 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 7.63
湊 • solo_traveller • jp
6
Pros:

清潔でした。
スタッフの方も、親切でした。

Cons:

喫煙の部屋だったのですが、
空気清浄機欲しかったです。

2026-03-14 • via Nuitee
A
Anandhu • couple • in
1
2026-03-14 • via Nuitee
N
Nayiri • couple • es
9
2026-03-13 • via Nuitee
S
Sing Fai • solo_traveller • ca
8
2026-03-12 • via Nuitee
M
Momiji • solo_traveller • jp
6
2026-03-11 • via Nuitee
T
Tomomi • extended_group • jp
7
2026-03-09 • via Nuitee
あかね • solo_traveller • jp
5
楽
Pros:

駅近

Cons:

古い

2026-03-09 • via Nuitee
Y
Yusaku • couple • jp
10
2026-03-09 • via Nuitee
Z
Zachary Jules • couple • us
10
Perfect for your 1st time stay or Frequent stay.
Pros:

The location was excellent. A nice walk from Shinagawa Station, a major station that has a lot of options like JR Transit and Shinkansen. Lots of late night options when you walk about the door.

The room is a standard Japanese size. Lots of storage very helpful staff. The bathroom is normal which is great.

Cons:

Stairs. It's just hard when you have suitcases. They don't have any elevators nor an easier way to bring up any suitcases.

2026-03-07 • via Nuitee
M
Matthew • couple • fr
8
Pros:

Clean, well equiped and in a very good locarion.

Cons:

It was a smaller room than expected but normal for central Tokyo.

2026-03-06 • via Nuitee
T
Toshio • solo_traveller • jp
7
2026-03-05 • via Nuitee
A
Amy • solo_traveller • gb
7
Pros:

Convenient and affordable. Like most accommodation in Japan, it is clean which is very important.

Cons:

Clean, convenient and affordable

2026-03-05 • via Nuitee
G
Gastonzito • couple • ar
8
2026-03-03 • via Nuitee
Y
Yoshinobu • extended_group • jp
7
また利用しても良い！
Pros:

チェックイン・チェックアウトが簡便で説明も丁寧で分かりやすかった。
設備も必要十分であった。

Cons:

机とベッドの間が狭く、椅子に座りづらかった。
シャンプーやボディソープ類が浴槽から遠く、床を濡らさないようにするのが一苦労だった。

2026-03-03 • via Nuitee
K
Katsuaki • solo_traveller • us
10
2026-03-02 • via Nuitee
ナカヤマ • solo_traveller • jp
10
2026-03-02 • via Nuitee
角田 • couple • jp
8
2026-02-27 • via Nuitee
Y
Yoshimi • solo_traveller • jp
8
Pros:

北品川駅から3分！近い！

Cons:

バスタブ、ミニキッチンはあるが、洗面台がないので、ミニキッチンで顔をあらうしかない。そこには鏡がないのが不便だった。

2026-02-27 • via Nuitee
A
Andy Smith • solo_traveller • jp
8
Perfect for a quick one-night stay, or for people who are not planning to spend a lot in their room.
Pros:

location was nice -- 10 minute walk from Shinagawa station. I was suprsied room had a (very small) kitchen. Price was good for the value.

Cons:

Facility showed signs of age and neglect, such as dust build-up in the corners. room and bath were small but useable--to be expected for tokyo.

2026-02-24 • via Nuitee
B
Brock • solo_traveller • au
6
2026-02-24 • via Nuitee