FLEXSTAY INN Shinagawa

Hotels
•
Mystays Hotel Group
7.7 (1021 reviews)
Shinagawa-ku Kita Shinagawa 1-22-19 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Cashless payment available
Fire extinguishers
Guests can opt-out any cleaning services during stay
Smoke alarms
Thermometers for guests provided by property
Key card access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.66
Some reviews mentioned cleanliness was not satisfactory, with concerns about room condition and bathroom hygiene.
Service
8.63
Positive sentiments about the staff's friendliness and helpfulness across multiple reviews.
Location
9.17
Convenient positioning close to major transport links mentioned in several reviews.
Room Quality
6.62
Feedback indicated issues with room condition, including peeling wallpaper and cramped bathrooms.
Amenities
7.65
General adequacy of amenities available, although some specific complaints were noted.
Value for Money
8.11
Most reviews reflected good balance of pricing to amenities and services offered.
Food and Beverage
7.16
No specific mention of food or beverage services; rated based on overall experience.
Overall Experience
7.63
Most reviewers indicated a satisfactory stay overall, with some notable remarks about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:19

Property Description

Modern Accommodations with Kitchenette
Flexstay Inn Shinagawa offers contemporary rooms with Simmons mattresses, flat-screen TVs, and kitchenettes equipped with essential appliances. Guests can enjoy free WiFi throughout the property and the convenience of an on-site coin-launderette.

Convenient Amenities
The hotel provides air-purifiers, cooking equipment, and even a trouser press upon request, ensuring a comfortable stay for all guests. Additionally, services like photocopying and luggage storage are available to cater to various needs.

Prime Location
Located just a short walk from JR Shinagawa Train Station, the hotel offers easy access to transportation. With nearby Kita Shinagawa Train Station and proximity to popular areas like Shinjuku and the Imperial Palace, guests can explore the city with ease.

Book your stay at Flexstay Inn Shinagawa for a convenient and comfortable experience in Tokyo.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

The front desk is open until 22:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Please present your booking confirmation to the front desk at time of check-in.

The full amount of the reservation must be paid at check-in.

Please be informed that daily maid service is not available. Guests may exchange towels and request for additional toiletries at the front desk.

Please note that there is no lift at the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note, room cleaning is not provided for guests staying consecutive nights.

Alipay is accepted at the property.

Maintenance work of electrical equipment inspection will be carried out on 11/05/2026, 12:00-13:30.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 1021 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 7.63
P
Przemysław • solo_traveller • pl
10
2026-05-08 • via Nuitee
E
Ezequiel • couple • ar
9
2026-05-07 • via Nuitee
A
Aika • solo_traveller • jp
8
90点！
Pros:

ワンルームマンションを改装したような所でそれなりに広く、お部屋も清潔。お客さんも静かでした。アメニティも基本のモノは置いてました。ファミマがあるので必需品は買えるかと。

Cons:

北品川と知らず品川から降りて歩きました。もう少しアクセスについて詳しく書いてもらえると助かります。
周囲に遅くまでやる食事処があれば良いなぁ、と思いました。

2026-05-06 • via Nuitee
M
Mario • solo_traveller • us
10
Convenient, homey and cozy!
Pros:

Very convenient location with all you need for your fist visit to Tokyo without being in the crowded areas.

2026-05-05 • via Nuitee
E
Eleftheriadou • solo_traveller • gr
8
2026-05-04 • via Nuitee
C
Chevalier • solo_traveller • uy
5
Bien menos la ducha, increíblemente pequeña
Pros:

Cerca de una estación, zona tranquila cerca de un supermercado y opciones para comer

Cons:

La ducha era tan pequeña que no me pude lavar la cabeza

2026-05-03 • via Nuitee
J
JudyMaree • solo_traveller • au
8
Pros:

Location for easy travel, very close to main train station.
Quiet
Grocery store same street as Flexstay Inn
Felt safe with my personal security as travelling solo

Cons:

Bath/shower area was a little cramped, but a great experience.

2026-05-01 • via Nuitee
A
Ana Bocangel • solo_traveller • pe
10
Pros:

El personal fue muy amable

2026-05-01 • via Nuitee
A
Andreas • couple • de
6
2026-05-01 • via Nuitee
R
romuald • solo_traveller • fr
9
Très bon hôtel
Pros:

Bâtiment proche de la gare chambre grande et propre. De nombreux accessoires sont présent dans la chambre (rallonge - chargeurs …)

2026-04-29 • via Nuitee
V
Viktoriia • solo_traveller • ua
8
2026-04-29 • via Nuitee
• solo_traveller • jp
10
2026-04-25 • via Nuitee
G
Guenter HARING • solo_traveller • at
2
Pros:

Für den Preis sehr schlecht

Cons:

Kein Waschbecken im Bad!!!!

2026-04-25 • via Nuitee
M
MANAMI • solo_traveller • jp
8
2026-04-23 • via Nuitee
Y
yuuki • solo_traveller • jp
5
Pros:

部屋は特に不満も無く良かった
近場にたくさんのお店があり、良かった

Cons:

エアコンの位置がベット前にあり、体調考慮して使用しなかった
朝早くから清掃の方が動いており音が少し気になる

2026-04-23 • via Nuitee
K
kent • family_with_children • us
8
Thank you!
Pros:

The location was perfect and they helped us to carry our luggage when we checked in.

2026-04-22 • via Nuitee
M
Matéo • solo_traveller • fr
10
2026-04-22 • via Nuitee
M
Michael • solo_traveller • de
8
2026-04-22 • via Nuitee
M
Mausibua • solo_traveller • de
10
Pros:

Very nice and clean place. Very helpful and friendly staff. I will come back again. Thank you very much.

2026-04-21 • via Nuitee
A
Adina • couple • kz
8
2026-04-20 • via Nuitee