Royal Inn

Hotels
•
Independent
5.4 (6 reviews)
Opposite Khar Telephone Exchange, Off Linking Road, Khar West, Mumbai, Maharashtra, 400052 , Mumbai , IN
91-22-26495151

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Facilities

Nightclub
Terrace
Luggage storage
Concierge service
Elevator
Free airport transportation
Conference space
Breakfast available (surcharge)
Library
Nightclub
See all facilities

Review Highlights

Pros:
Comfortable beds
Outstanding staff
Delicious restaurant food
Cons:
Inconsistent service
Old and falling apart fixtures
Limited breakfast choices

Categories

Cleanliness
4
Mixed opinions on cleanliness; some guests found the room nice enough while others mentioned the hotel needs renovations.
Service
2
Service received overwhelmingly negative feedback, with guests describing it as awful, inconsistent, and unhelpful.
Location
6
Location was not a major point of contention; a few guests found it convenient while others did not mention it.
Room Quality
7
Room quality received mixed reviews, with mentions of old and falling apart fixtures balanced by compliments on comfortable beds.
Amenities
6
Amenities did not feature prominently in reviews; some guests found them lacking while others did not mention them.
Value for Money
4
Value for money had mixed reviews, with some guests feeling it was overpriced for the experience offered.
Food and Beverage
4
Food and beverage received mixed feedback; while some guests enjoyed the restaurant food, complaints about choices and delivery persisted.
Overall Experience
3
Overall experience was largely negative, with most guests expressing disappointment and an unwillingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 17:10

Property Description

Rooftop Terrace and Nightclub - Unwind and enjoy the view from our rooftop terrace or revel in a night of excitement at our onsite nightclub.

Exquisite Dining and Room Service - Indulge in delectable dishes at Sheetal Bukhara or opt for the convenience of 24-hour room service.

Business and Event Spaces - Benefit from our 24-hour business center, limo service, and versatile event spaces for successful meetings or gatherings.

Immerse yourself in luxury at Royal Inn, centrally located in Mumbai, minutes away from iconic landmarks. Book your stay now for an unforgettable experience!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

5.4
Based on 6 reviews
Cleanliness: 4
Service: 2
Location: 6
Room Quality: 7
Amenities: 6
Value for Money: 4
Food and Beverage: 4
Overall Experience: 3
C
Casey
4
Pros:

Foreigners stay away! The room was nice enough, but the service was awful. I was told dinner was at 6:30 (it states as such on their menu). I try to place an order at 6:30 at reception, they tell me it starts at 7:30. I return at 7:30, they tell me it starts at 8. I return at 8, finally they take my order. 9pm rolls around and no food. I have to track down staff for help. None of them will help me or pretend to understand so I go away. Luckily one of the other guests saw me struggling and helped coerce the staff into getting me food. For several breakfasts and dinners I had to endure this. Sometimes reception would take my order and the food never came, but it still ended up in my bill at checkout. On top of this I was a bit ill so which made it so much worse. I cannot recommend this hotel to foreigners at all.

2025-04-17 • via Nuitee
S
Sandipan
4
Let down!
Pros:

The hotel needs major renovations since everything is old and falling apart. The staff however were outstanding and the food from their restaurant was delicious. Breakfast choice’s sucked and they were delivered to your room. I will probably never stay there again for that price.

2025-03-15 • via Nuitee
V
Verified traveler
2
AVOID this hotel
Pros:

Beds are riddled with bedbugs. Had to go to Doctor who confirmed it was bites from bedbugs and had to get a prescription. Despite the evidence the hotel tried to deny but nobody working behind the desk are medical experts so no refund despite having to move hotel !!! Avoid at all costs - absolutely disgusting

2024-05-27 • via Nuitee
A
Alan
8
Good solid stay
Pros:

This is 3 star hotel so fell right within our expectations. Nothing flash but quite satisfactory. We were having dental work at Dentzz just a few minutes walk around the corner so brilliant location for that. Staff were friendly and conscientious. Wi-Fi was patchy and needed rebooting regularly in an adjacent room.

2024-02-19 • via Nuitee
R
Raaj
8
Comfortable
Pros:

The girl was good and the staff really good, very courteous and helping. Erin's though are a little small for free movement. Overall good value for money considering the neighborhood.

2024-01-26 • via Nuitee
K
Karen
4
Pros:

I needed a room for one night and booked this online because an airport shuttle was listed as one of the amenities. I spent at least an hour at the airport looking for the shuttle and called the property several times. Finally, I got in an Uber to the hotel. When I checked in, I was told "no, no shuttle." I was put in a dumpy room overlooking the street with very loud street noise all night. I would not recommend this property.

2022-05-28 • via Nuitee