Hôtel Stella

Hotels
8.5 (659 reviews)
9 rue Massabielle , Lourdes , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room discomfort

Categories

Cleanliness
7.75
Mixed sentiments regarding cleanliness; some cleanliness issues were noted.
Service
9.25
Overall feedback highlights very helpful and friendly staff.
Location
9.25
Many reviews praise the hotel's excellent location near the sanctuary.
Room Quality
7.75
Room issues were mentioned, including some discomfort with lighting and space.
Amenities
8.25
Basic amenities mentioned, but some were lacking or not up to standard.
Value for Money
8.75
Value rated positively for the quality relative to cost.
Food and Beverage
8.25
Good variety for breakfast, but some guests requested more substantial options.
Overall Experience
8.75
General satisfaction was noted, suggesting a good overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:38

Property Description

Panoramic Terrace and Stunning Views

Hôtel Stella, just a stone's throw away from Notre-Dame-du-Rosaire de Lourdes, boasts a bar and restaurant with a panoramic terrace offering breathtaking views of the fortified castle.

Delicious Dining Options

Indulge in a buffet breakfast and savor local products at the hotel's restaurant, which offers individual or group menus. Vegetarian and special diet menus are also available upon request, ensuring a delightful culinary experience for all guests.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi throughout the property, along with satellite TV, a tour desk, and a souvenir shop. Explore nearby attractions like the Lourdes Grevin Museum and the Pyrénées Museum, both just a short walk away.

Experience the charm of Hôtel Stella and book your stay now to create unforgettable memories in Lourdes.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 659 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
A
Alicia • couple • es
7
Merece la pena la ubicación, el desayuno es muy mejorable
Pros:

La ubicación era inmejorable. La habitación renovada y muy amplia (pedimos una cuna y la concedieron)

Cons:

Yendo con un bebé nos dieron una habitación con dos tramos de escaleras desde la llegada a la planta en ascensor hasta la puerta de la habitación, la accesibilidad es nula. Aunque nos concedieron una cuna, no dejaron toallas para el bebé (es cierto que en ningún hotel dejan). El desayuno súper pobre, no vale la pena.

2026-07-15 • via Nuitee
N
Noémie • solo_traveller • fr
9
2026-07-14 • via Nuitee
O
Onofrio • family_with_children • lu
8
Hotel avec une atmosphère conviviale et accueillante, confortable et situé dans une zone très calme
Pros:

Atmospère familiaire à l'hotel. Tout le staff est bien accueillant. Le repas sont très bon, on préfère manger à l'hotel, le prix du repas est très raisonnable, en plus de la conviviabilité qui y règne. Les chambres sont généralement spacieuses, confortables et tranquilles. L'hotel est situé un peu plus loin de la zone du sanctuaire mais pas trop loin non plus, ce qui fait que l'hotel se trouve dans une zone très calme et loin du bruit de voitures.

2026-07-13 • via Nuitee
F
fedetamb • family_with_children • it
10
2026-07-09 • via Nuitee
V
Veronica • family_with_children • es
6
Pros:

Atenció i algunes zones comunes

Cons:

Habitacions molt antigues, terra de moqueta que fa soroll quan el trepitges, l’armari te una cortina com a porta. Cal renovació de les habitacions

2026-07-06 • via Nuitee
N
Nico • solo_traveller • es
7
Mas que correcto para pasar noche y seguir
Pros:

Bien ubicado. Buen servicio e ideal para hacer noche y seguir ruta. Desayuno tipo buffet normal.

Cons:

Me tocó una cama durísima y la almohada era muy blanda. En ese aspecto no pude descansar bien.

2026-07-05 • via Nuitee
C
CLAUDIO • couple • cl
9
vacaciones en Francia
Pros:

hotel muy bien ubicado
a pasos de ascensor que te deja a pasos del Santuario
personal muy agradable y buen desayuno
muy recomendable

2026-07-04 • via Nuitee
M
Mimibliss • solo_traveller • it
7
2026-07-01 • via Nuitee
S
Sabrina • solo_traveller • it
9
Pros:

L'ospitalità, super disponibili, gentili e pronti a risolvere ogni eventuale problematica.

2026-06-29 • via Nuitee
M
Morabito • extended_group • it
8
Pros:

DISCRETA COLAZIONE,PER IL PREZZO SI POTEVA FARE DI PIU'.BUONA LA POSIZIONE,PERCHE' PER UNA PARTE DEL TRAGITTO PER ARRIVARE AL SANTUARIO SI POTEVA UTILIZZAVARE L' ASCENSORE.

Cons:

NON TUTTI I GIORNI PREPARAVANO IL PRANZO A MEZZOGIORNO.

2026-06-29 • via Nuitee
M
Maria Inês • family_with_children • pt
8
Excelente atendimento, atenciosos e solícitos. Indicado preferencial para grupos grandes e famílias.
Pros:

Excelente atendimento, atenciosos e solícitos.
Cama confortável, quarto limpo.
Área externa agradável.
Muito próprio para grupos.

Cons:

Pequenas escadas no trajeto do quarto.
Horários muito curtos para refeições.
Sem porta no box do banheiro.
Barulhos no quarto ao lado.

2026-06-29 • via Nuitee
T
Teresa • solo_traveller • ar
9
Pros:

Cercania a la Basilica

2026-06-28 • via Nuitee
L
Lucia • solo_traveller • fr
8
2026-06-26 • via Nuitee
A
Andrzej • family_with_children • pl
8
Pros:

Śniadanie wyborne

Cons:

Brak czajnika i wody butelkowej w pokoju

2026-06-26 • via Nuitee
M
Morabito • extended_group • it
8
Cons:

non è vicinissimo alle strutture religiose ed a causa del caldo abbiamo fatto fatica a ritornare in albergo, poi il ristorante fermo nei giorni martedì e giovedì ci hanno creato il problema di dove andare a mangiare. quelle volte che siamo riusciti a mangiare in albergo , siamo stati soddisfatti della qualità ed anche al mattino la colazione era di qualità, molti di noi hanno apprezzato lo yugurt.

2026-06-26 • via Nuitee
A
Andrzej • family_with_children • pl
9
Było świetnie. Tak trzymać dalej!
Pros:

Miła obsługa i lokalizacja. No i cała reszta !

Cons:

Brak czajnika i wody mineralnej w pokoju .

2026-06-23 • via Nuitee
M
Michelle • solo_traveller • in
8
Pros:

Location

Cons:

Room too small

2026-06-22 • via Nuitee
A
Alexandra • solo_traveller • fr
10
Pros:

Bien sur tous les plans !

2026-06-17 • via Nuitee
J
Johann • solo_traveller • de
10
Alles in allem eine sehr gute Wahl.
Pros:

Die Lage war optimal. Wirklich gut zu erreichen. Das Personal überaus freundlich. Das Essen sehr gut und abwechslungsreich. Alles in allem eine sehr gute Wahl

Cons:

Keine Beanstandungen.

2026-06-16 • via Nuitee
M
Maryse • solo_traveller • fr
8
2026-06-15 • via Nuitee