Hotel Vallemar

Hotels
8.6 (784 reviews)
Avenida de Colon, 4 , Puerto de la Cruz , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Cold food
Limited bathroom space

Categories

Cleanliness
7.93
Mixed sentiments regarding cleanliness, specifically noted as unsatisfactory in the bathroom.
Service
9.4
Consistently praised for friendly and helpful staff.
Location
9.44
Highly regarded for its central location and accessibility.
Room Quality
7.89
Mentioned issues with room odors and limited space in the bathroom.
Amenities
8.92
Standard hotel amenities, some criticism of outdated furnishings.
Value for Money
7.88
Guests felt the cost was not justified by the accommodations and service.
Food and Beverage
8.43
Breakfast quality was mixed, with some items served cold.
Overall Experience
8.9
Positive experience overall despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:50

Property Description

Stylish Rooms with Ocean Views

Hotel Vallemar, located just 300 meters from Puerto de la Cruz's beaches, offers stylish rooms with balconies showcasing stunning ocean views. Each spacious room features classic décor, a TV, minibar, and a private bathroom.

Dining and Entertainment

Indulge in a buffet breakfast at the on-site restaurant, which also hosts themed dinners with Canarian and international cuisine. Sip on drinks and snacks at the poolside terrace or enjoy live entertainment at the hotel bar.

Convenient Location

Situated next to the oceanfront promenade, Hotel Vallemar is surrounded by shops, bars, and restaurants, with Plaza del Charco Square just a 5-minute walk away. Los Rodeos Airport is a short 15-minute drive from the hotel.

Book your stay at Hotel Vallemar now to experience luxury by the sea!

Important information:

Please note that gentlemen are required to wear long trousers for dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 14 years old stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 784 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
M
Mike Thatcher • solo_traveller • pt
9
HEATED Pool with this gem of a hotel.
Pros:

Fantastic location and view.
Great breakfast.
HEATED pool.

Cons:

A bit noisy with music in the street at nihht.

2026-04-10 • via Nuitee
S
Stefan • extended_group • be
8
Leuk verblijf in het noorden van het eiland.
Pros:

Het hotel ligt direct aan de zee. Mooi zwembad met bar. Gezellig!
Geen geluid op de kamer.

Cons:

De kamers zijn verouderd. Ze zijn aan de renovatie gestart, zagen we.

2026-04-10 • via Nuitee
J
Jessica • family_with_children • es
10
Pros:

El personal

2026-04-09 • via Nuitee
S
Stefan • solo_traveller • ch
7
2026-04-09 • via Nuitee
E
Edel • solo_traveller • no
8
Klassisk, ganske stort hotell med god standard og flott beliggenhet ved havet og havbassenganlegget.
Pros:

Klassisk, hyggelig og romslig værelse med gode senger og fint renhold. Vennlige og behjelpelige ansatte. Hotell, restauranter og værelser er lett tilgjengelige.

Cons:

Fasilitetene med basseng, solsenger og uteservering var stengt de dagene jeg bodde der. Delvis pga renovasjon og vind.

2026-04-08 • via Nuitee
M
María de los Angeles • couple • es
10
Trato personal, exquisito
Pros:

Tuvieron en cuenta todas nuestras peticiones. Personal, maravilloso y encantador.

2026-04-06 • via Nuitee
I
IPe2005 • family_with_children • de
10
Tolles Hotel mit Blick aufs Meer
Pros:

Tolle Lage mit sehr schönem Rooptop Pool und Restaurant mit Blick auf das Meer.
Preise im Hotelrestaurant Super fair und mega toller Service. Alle sehr freundlich. Jederzeit gerne wieder!

Cons:

Es gibt eigentlich nichts, was man bemängeln kann.
Wenn, dann nur falls jemand Probleme mit dem Ein- und Ausstieg aus der Dusche hat. Da es nur eine Badewanne gab und diese sehr hoch war, war das ein- und aussteigen eine kleine Kletteraktion. 😉 ... aber sonst alles gut. Frühstücksbuffet war okay, nicht überragend.

2026-04-05 • via Nuitee
E
Elena • solo_traveller • es
10
2026-04-02 • via Nuitee
M
Maciej • couple • pl
9
Pros:

Bardzo dobre z duzym wyborem

Cons:

brak czjnika / ekspresu w pokoju

2026-03-26 • via Nuitee
B
BADIN AMANDINE • family_with_children • fr
10
Excellent
Pros:

L'emplacement
Les employés
Le buffet et petit déjeuner
Le professionnalisme pour la sécurité de tous à la piscine (tempête Thérèse)

Cons:

La tempête Thérèse

2026-03-22 • via Nuitee
C
CABRERA • couple • es
8
2026-03-16 • via Nuitee
D
DIDIER • couple • fr
8
Cons:

Le seul souci est qu'il soit situé en zone piétonne et pour y accéder, ce n'est pas simple...

2026-03-15 • via Nuitee
C
Consuelo • solo_traveller • es
10
Fue todo perfecto, insuperable!!!
Pros:

El Hoteles una maravilla, supero mis expectativas. Y el personal es muy agradable y muy atento. La comida excelente, y la piscina arriba es un espectáculo y bar de arriba es genial!!!!
La ubicación mejores imposible!!! LLeve a mi mascota, y estuvo feliz. El Hotel es mágico. Muchas gracias

2026-03-08 • via Nuitee
M
Michael • extended_group • de
9
Rundherum gelungener Aufenthalt, gerne wieder!
Pros:

Sehr freundliches, hilfsbereites Personal.
Sehr reichhaltiges und qualitativ hochwertiges Frühstücksbuffet.
Abendessen konnte tageweise hinzugebucht werden. Auch hier täglich wechselndes Buffet, mal spanisch, kanarisch, italienisch u.v.a.m.
Sehr gute Lage an der Uferpromenade.
Dachterrasse mit Pool.

Cons:

Keine Parkmöglichkeiten am Hotel. Das ist aber bei der Mehrheit der Hotels im Zentrum von Puerto de la Cruz nicht anders. Mehrere Parkhäuser in der Stadt sind gesperrt und nicht benutzbar. Beste Möglichkeit ist ein großer Parkplatz am Meer in etwa 1 km Entfernung. Bei rauher Witterung verschmutzt das Auto hier allerdings sehr stark (Mischung aus Meersalz und Staub). Angesichts der Verkehrssituation auf der Insel sollte man sich gut überlegen, ob man ein Auto für den gesamten Aufenthalt benötigt. Das Hotel bietet einen Flughafentransfer (rund 130,- € pro Fahrt, max. vier Personen). Der ÖPNV funktioniert sehr gut.

2026-02-26 • via Nuitee
C
CurlyKaleKing • Couples • London, England
10
Great Hotel
Pros:

4.95 STARS....
some minor issues but not serious enough to remove a star.
There is a lot of external noise. My room overlooked the side street and in the evening the restaurant opposite closes between 11 & midnight and make an awful lot of noise in the process and in the morning around 6:30am, they're back preparing for opening. There are also a lot of people passing by having loud conversations and in the morning early deliveries to the hotel happen. I understand the hotel has no control over this but a solution would be to install soundproofing of the balcony door.
My only other concern is the combined bath and shower. I'm a small person and had difficulty climbing in and out of the bath to shower as it is very high.
What I like about the hotel is the comfort, the spaciousness of our room.
The breakfast buffet is excellent and finally the wonderful location and the friendliness of all the hardworking staff.

2026-02-11 • via Tripadvisor
A
andrewdU2108FZ • Solo travel
6
4 Star hotel?
Pros:

Location of hotel excellent. Rooftop swimming pool and bar super. Hotel cleanliness super. Now the negatives. Although breakfast good evening meals pretty average. Staff in restaurant from top to bottom require serious training in dealing with clients. Despite signs about taking food from restaurant this was blatantly breached without any staff intervention. I was a solo traveller and on approx ,20 per cent of occasions at meals my table was cleared when I returned from buffet Rooms were quite dated and are falling well behind other similar rated hotels. Note there is no hotel entertainment. On the sun terrace the sun loungers should be consigned to museum they were old metal where the height adjusters were mostly broken. In all seriousness what would it take to purchase a dozen new modern sun loungers! In summary hotel in my opinion living on reputation and really needs to have a serious rethink going forward

2026-02-05 • via Tripadvisor
B
Barjau • solo_traveller • es
8
2026-01-27 • via Nuitee
P
Per Soelberg • couple • dk
9
2026-01-25 • via Nuitee
M
María Salomé • extended_group • es
10
Maravillosa
Pros:

Maravilloso...bastante completo y variado

Cons:

Nos gustó todo la verdad
De echo tenemos pensado volver🤗

2026-01-19 • via Nuitee
J
Juan Jesús • couple • es
9
2026-01-19 • via Nuitee