Hotel Granada Johor Bahru

Hotels
7.2 (682 reviews)
55, Jalan Indah 15/2, Taman Bukit Indah , Johor Bahru , MY
+60 7-231 8888

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Quality food
Cons:
Issues with cleanliness
Value for money concerns

Categories

Cleanliness
6.66
Some reviews noted issues like a broken hair dryer and unstable shower temperature.
Service
8.13
Many guests praised the attentive and helpful staff, especially during events.
Location
7.67
Several reviews mentioned the hotel's strategic location near shopping and dining options.
Room Quality
7.12
Mixed sentiments with issues such as air conditioning affecting comfort levels.
Amenities
6.65
Comments regarding missing amenities like ironing facilities in the room.
Value for Money
6.11
Some reviews suggest that breakfast options and certain services could be better for the price.
Food and Beverage
7.66
Guests enjoyed the food quality and positive highlights during events like the Gala Dinner.
Overall Experience
7.63
Overall positive experiences, especially for events, but some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:03

Property Description

Convenient Location
Hotel Granada Johor Bahru is ideally situated just 160 meters from Aeon Mall Bukit Indah, providing easy access to shopping and entertainment options.

Comfortable Accommodations
The air-conditioned rooms at the hotel feature modern amenities such as flat-screen TVs, tea/coffee making facilities, and cozy seating areas for relaxation.

Dining Options
Guests can indulge in delicious meals at Olla Restaurant, offering all-day dining and buffet breakfast, while QQ Bistro & Cafe serves a variety of beverages and light refreshments.

Experience comfort and convenience at Hotel Granada Johor Bahru - Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.2
Based on 682 reviews
Cleanliness: 6.66
Service: 8.13
Location: 7.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 7.66
Overall Experience: 7.63
S
Shogunxia • solo_traveller • my
9
Short Staycation for couple
Pros:

- fluffy pillows with cozy clean room
- good location, nearby to eateries and shopping malls
- wide variety of breakfast

Cons:

- room is not fully sound proof. Noice and sound from room next door can be heard.

2026-09-14 • via Nuitee
L
Lin • family_with_children • sg
10
2026-09-12 • via Nuitee
H
Hun khuan • couple • sg
8
2026-08-25 • via Nuitee
A
Aik kuang • couple • my
8
2026-08-25 • via Nuitee
B
Boon Khee • solo_traveller • sg
8
Pros:

Location

Cons:

Tap wasn't working well

2026-08-21 • via Nuitee
M
Mango • family_with_children • my
10
2026-08-11 • via Nuitee
S
Shiew Hoe • solo_traveller • my
5
2026-08-10 • via Nuitee
A
ALFRED NG PK • solo_traveller • my
7
Overall Experience
Pros:

Nearby Aeon shopping mall, restaurants and shopping, convenient and accessible to all kind meal and services.

Cons:

The hotel was old and facilities are almost aging, the toilet room water pressure was low, aircond was not cold, overall room experience was not as expected as a 4 start ranking hotel facilities.

2026-08-06 • via Nuitee
K
Kong • solo_traveller • my
8
Pros:

It's a convenient and comfortable place.. will come again

Cons:

The water shower is too small...

2026-08-06 • via Nuitee
K
Kian Haur • solo_traveller • my
8
Good location but need upgrade
Pros:

The location

Cons:

The furniture is running out

2026-07-23 • via Nuitee
P
PYI • family_with_children • sg
8
great stay and thanks for hotel
Pros:

location near to Aeon shopping mall and central of bukit indah

Cons:

staff forget to charge hotel fee upon check in and asked me to come back again make payment. however, they allow me to come back later to do it

2026-07-23 • via Nuitee
D
Devenesh • couple • my
5
2026-07-13 • via Nuitee
S
Siti • solo_traveller • sg
10
2026-07-05 • via Nuitee
C
Cheng • solo_traveller • sg
7
2026-07-04 • via Nuitee
C
Clifton • couple • sg
8
2026-06-27 • via Nuitee
C
Chan • solo_traveller • sg
5
A 4 star hotel should improve to attract customers as to compare with hotels i stay nearby tks
Pros:

Staff is good
Breakfast food is good

Cons:

Very disappointed the room TV not working unable to watch programme your maintenance guy can't retectfi the problem

2026-06-25 • via Nuitee
I
Iryani • solo_traveller • my
7
Convenient location and comfortable stay with good value for money.
Pros:

Hotel Granada Johor Bahru is a comfortable 4-star hotel in Bukit Indah, directly opposite AEON Mall, with buffet breakfast included and clean, practical rooms suitable for a short JB getaway. The biggest advantage is the location near AEON Bukit Indah and plenty of eateries.

Cons:

Nothing major to complain about; overall, it was a pleasant stay.

2026-06-22 • via Nuitee
D
Deen • solo_traveller • sg
5
Pros:

The staff are friendly.

Cons:

Very old bed & it's low. The towels are not washed properly. The Iron is stained.

2026-06-21 • via Nuitee
V
Veronica • solo_traveller • sg
4
FRUSTRATED
Pros:

The nearness to aeon n massage places

Cons:

The receptionist took my credit card for a rm100 and then later told me it would be refunded 2 weeks later. Had I paid cash it would hv been immediate refund. I asked her why she didn't explain earlier. She said her job is to explain later. For every question I asked, she ran in to get the answer from her manager and it took 10 minutes. I asked her 4 questions and wasted 40 minutes of my time. The bed in booking . Com was large sized but it was just a queen sized bed. What a misrepresentation!!!

2026-06-14 • via Nuitee
M
Mohd Azlan Hafiz • solo_traveller • my
10
2026-06-11 • via Nuitee