Comfort Inn Sylva - Cullowhee

Hotels
•
Comfort
8.8 (451 reviews)
1235 East Main Street , Dillsboro , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Concerns about cleanliness
Issues with the shower
Noise from neighboring rooms

Categories

Cleanliness
8.34
Some guests mentioned concerns about cleanliness, particularly related to the tub and shower.
Service
9.31
Several reviews highlighted the helpfulness and friendliness of the staff.
Location
9.35
Guests appreciated the proximity to WCU and downtown, noting nearby restaurants.
Room Quality
8.3
Mixed sentiments; while some rooms were clean, there were significant concerns about noise and cleanliness.
Amenities
8.83
Basic amenities were mentioned, with some guests desiring more advanced options.
Value for Money
8.79
General sentiment supported the value, although some experiences varied.
Food and Beverage
8.34
Breakfast was appreciated but could have more hot options.
Overall Experience
9.11
Overall experience was positive, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Convenient Location in the Smoky Mountains

Comfortable Rooms and Modern Amenities

Delicious Hot Breakfast and Nearby Outdoor Activities

Experience the beauty of the Smoky Mountains at Comfort Inn Sylva - Cullowhee. Our cozy rooms are equipped with all the essentials for a comfortable stay, and our modern amenities like a fitness center and free high-speed internet ensure convenience. Start your day with a delicious hot breakfast before exploring the nearby outdoor activities such as hiking, fishing, and horseback riding. With a ballroom for events and proximity to charming towns like Dillsboro and Cherokee, your stay with us will be unforgettable. Book now to experience the best of the Smoky Mountains at Comfort Inn Sylva - Cullowhee.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

We are excited to announce that while our hotel is currently undergoing renovations to enhance your future stays, we remain open to welcome our valued guests! During this period, you may notice some construction activity and temporary changes to our amenities. Rest assured, we are committed to ensuring your comfort and providing excellent service throughout your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 451 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
E
Elizabeth Jones • solo_traveller • us
10
Great place
Pros:

Very clean, staff very friendly and helpful.

2026-04-24 • via Nuitee
R
Robert • couple • us
8
Staff friendly and helpful. Location was clean and attractive.
Pros:

Breakfast was good. Limited selection but everything was cooked well, area was clean, food plentiful and an attendant kept everything stocked and clean.

Cons:

There could have been additional towels and wash cloths. Stay was for my wife and I, we had 2 bath towels, 2 hand towels and 2 wash cloths. That was 1 of each for each of us. No one serviced the room on the second day which just means you make your own bed and reuse the same towels. The television took a bit of learning with 2 controllers to be able to turn on and change channels and the wall mounted heater / air conditioner could have worked better.

2026-04-20 • via Nuitee
T
Tiffany • family_with_children • us
9
Pros:

Had a decent breakfast and the location was close to Western Carolina University, which was the reason for the trip.

2026-04-12 • via Nuitee
J
Janice • couple • us
10
2026-04-06 • via Nuitee
M
Morris • solo_traveller • us
7
2026-04-05 • via Nuitee
A
Amy • couple • us
9
Just a quick overnight on our way south.
Pros:

Clean and comfortable stay.

Cons:

Directions to the hotel were not clear from link, but had to manually enter in address to show up correctly.

2026-04-03 • via Nuitee
R
Ryan • family_with_children • us
8
2026-03-29 • via Nuitee
W
Wiggins • couple • us
4
Bad beds
Pros:

Close to WCU. The breakfast was good.

Cons:

The bed was awful. Very expensive for what you get.

2026-03-25 • via Nuitee
L
Lashanda • couple • us
10
2026-03-21 • via Nuitee
W
willie • extended_group • us
8
Pros:

Didn’t have breakfast. Loved the location near food and the store.

2026-03-16 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-14 • via Nuitee
K
Karen • couple • us
10
2026-03-12 • via Nuitee
K
Karen • couple • us
10
2026-03-12 • via Nuitee
T
Thom • family_with_children • us
9
2026-03-09 • via Nuitee
A
Adam • family_with_children • us
3
Pros:

Typical cheap hotel breakfast (i.e., not worth eating)

2026-02-24 • via Nuitee
D
Donna • couple • us
10
Lovely stay; front desk very convivial; neat and clean
Pros:

good

Cons:

n/a

2026-02-12 • via Nuitee
R
Ron • couple • us
8
2026-01-19 • via Nuitee
J
Judy • family_with_children • us
8
2026-01-19 • via Nuitee
J
Jordan • couple • us
10
2026-01-19 • via Nuitee
Q
Quaneice • family_with_children • us
8
We enjoyed our stst
Pros:

The location good it was 5 mins from Western Carolina! Beautiful Views.

Cons:

N/a

2026-01-19 • via Nuitee