Hyatt House Washington DC / Downtown / Convention Center

Hotels
Hyatt Hotels
8 (1710 reviews)
899 O Street NW, Washington, District of Columbia, 20001 , Washington , US

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Excellent location
Clean facilities
Cons:
Slow breakfast service
Issues with room assignments

Categories

Cleanliness
7.39
Mixed feelings; some noted cleanliness but complaints about service affecting overall impression.
Service
8.36
While there were issues with service during breakfast and valet, overall service was acceptable.
Location
9.4
Highly rated for proximity to attractions.
Room Quality
7.85
Comfortable but had issues with room assignments and amenities.
Amenities
7.38
Several missing items at breakfast and issues with hot water.
Value for Money
8.34
Perceived as decent but impacted by service issues.
Food and Beverage
6.89
Breakfast service was slow and not fully stocked.
Overall Experience
8.36
Overall a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:30

Property Description

Luxurious Amenities

Indulge in the fitness center, terrace views, and complimentary Wi-Fi. Experience top-notch concierge services and browse through gift shops for souvenirs.

Dining Options

Savor delicious meals at Social Circle or grab a quick bite at the snack bar/deli. Don't miss the cooked-to-order breakfast served daily for a fee.

Event Spaces

Host your gatherings effortlessly with a 24-hour business center, conference spaces, and meeting rooms. Self-parking is available for your convenience.

Embark on an unforgettable stay in the heart of Washington, D.C. at Cambria Hotel. Book now to immerse yourself in luxury and convenience.

Important information:

  • Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1710 reviews
Cleanliness: 7.39
Service: 8.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
D
dannysR8711EW Business
10
Amazing hotel
Pros:

Excellent customer service characterized by very helpful and friendly staff, especially Elbe, who consistently goes above and beyond to ensure a positive experience for every customer. Good breakfast

2026-01-30 via Tripadvisor
A
adriancX8121IN Business
10
Amazing
Pros:

The staff was really awesome and they know how to make you feel like family. Elbe is really funny and she is a good front desk person. Definitely good sight to see.

2026-01-29 via Tripadvisor
T
Thananat couple us
9
2026-01-28 via Nuitee
S
Sanchez couple us
10
2026-01-28 via Nuitee
R
Reyes extended_group us
8
2026-01-26 via Nuitee
A
Ariel couple us
10
2026-01-23 via Nuitee
K
kenneth couple us
10
Pros:

I stayed as a military member assigned to the area and it was great! The housekeepers and bartender was amazing!!!

2026-01-20 via Nuitee
C
Collin family_with_children us
7
Pros:

It was in walking distance to a lot of fun activities

Cons:

Free or better parking prices under the garage

2026-01-19 via Nuitee
A
Angela couple us
7
Not Impressed
Pros:

The room was decent and clean; however I was displeased with the location. This hotel is advertised as having "subway access" to FedEx Field; however, it requires several train changes and more than a mile walk from the train to the stadium. When I called the hotel, I was told that the train has direct access to the field. Huge disappointment, as I had to spend roughly $150 for Uber to and from my event.

Cons:

I didn't like being mislead about the distance to the stadium and alleged "subway access."

2026-01-19 via Nuitee
G
Gurshant extended_group us
4
2026-01-19 via Nuitee
K
Kevin solo_traveller ca
8
2026-01-19 via Nuitee
A
Adrianna couple us
8
Cons:

parking wasn’t good or put together

2026-01-19 via Nuitee
C
Charity family_with_children us
7
2026-01-19 via Nuitee
P
Pascasie family_with_children us
10
We enjoyed our stay, very comfortable.
Pros:

Beautiful space

Cons:

None

2026-01-19 via Nuitee
T
Todoriuk family_with_children us
10
2026-01-19 via Nuitee
F
Francesco extended_group it
5
Hyatt House Washington D.C Downtown
Pros:

Punti forti:
- Letto molto comodo
- Stanza e struttura appena rinnovate

Cons:

Punti carenti:
- La colazione è un girone infernale, palesemente il servizio è sottodimensionato rispetto agli ospiti presenti in hotel e determinate postazioni (es. la frutta fresca) non vengono ricaricate quando finite
- Personale al front office completamente incompetente ed impreparato: ci hanno addebitato il costo del soggiorno due volte e non hanno sbloccato il security deposit adducendo che non avevano ricevuto il pagamento da Booking.com, 8 telefonate al Customer Care Hyatt per rivedere i soldi… No comment

2026-01-19 via Nuitee
S
Sequoia extended_group us
8
The location and amenities were great, the staff were friendly, and we had no issue with noise. That being said, the
Pros:

The amenities and location were great

Cons:

The floor under the beds was filthy, as was the floor behind the toilet. The filter for the AC unit had a layer of dirt on it that was pretty gross, and disconcerting.

2026-01-19 via Nuitee
C
Christina extended_group us
8
Comfortable and convenient with friendly staff
Pros:

The staff were very helpful and were the best part of our stay. The location is very conveniently located near the conference center and a variety of food options. The pullout couch was very comfortable as well.

Cons:

There was a weird light that was always on in the rooms and had to be turned off by unplugging it from behind the fridge. This is very poor design as most people find it hard to sleep in a lit room. Please fix this and the hotel will be 10/10.

2026-01-19 via Nuitee
I
Imani extended_group us
6
2026-01-19 via Nuitee
B
Blake solo_traveller us
9
2026-01-19 via Nuitee