Hyatt House Washington DC / Downtown / Convention Center

location of the property wasn't to far from anything.

The room was very comfortable and clean. I liked to have a tv in the bedroom and other in the sofa area

部屋が広い、清潔、コンベンションセンターに近い、隣が大型スーパー

I had an exceptional stay at this hotel’s Convention Center location in Washington, DC (3/29–4/2). Two front desk team members provided truly outstanding service from start to finish. One resolved a room issue quickly and ensured I received my originally requested room, even remembering me later. The other was consistently warm, kind, and welcoming throughout my stay. As someone who values great customer service, this experience exceeded expectations and felt especially meaningful as a returning DMV native. Truly appreciated!

The location was alright and the room was great for us. We tried to book in other hotels, but they didn't provide or have a room adequate for our family of six. The price was fair for the room we booked.

Good breakfast and good location

Not recommended. Zero star. Had a 15-hour water outage while dirty dining amenities Poor housekeeping/hygiene standards and dirty rooms. Not worth the value of the stay.

Very friendly staff, great location!

Was in DC for a business trip to the capital. The Hyatt is located in an area that was good access to many amenities and offices in DC. Check-in was easy and they provided great communication before I arrived. The room was spacious and clean with good amenities including tea/coffee maker and small refrigerator in the room. The roof top bar did not seem to be open when I was there but it was early in the week and they may be open other days. The buffet breakfast had plenty of options. Price was reasonable for DC and I slept well in their bed. Noise did not seem to be a problem (there is urban noise but nothing that bothered me). The staff was friendly and helpful.

the view from the room of the church a few blocks away was nice to see in the evening and early morning. the rooms were definitely nice and quiet, and the room amenities were very convenient.

Excelente acomodação, conforto, higiene, localização, amei a cidade.

Comfortable room setting. Very accommodating for a family visit. Good breakfast.

The customer service at this Hyatt is top notch. The staff have consistently gone above and beyond to make the guests feel welcome and have a positive experience. At one stay, I arrived earlier than usual for the normal check-in. The manager informed me that they would promptly get a room ready for me, and that in the meantime, I could grab some breakfast while waiting. The breakfast bar had excellent hot food such as eggs, potatoes, sausages, as well as a pot of hot oatmeal with several good toppings, fresh mixed fruit, yogurt, bagels, bread and several other choices. For drinks, juices, milk, oat milk, hot coffee and tea. The room was ready after I finished breakfast. The room was new, clean, modern and comfortable. The gym has a peloton, treadmills, a weight machine, free weights and other items that I don’t recall —with windows and a second-floor view of the street. The location is very convenient and safe. There are excellent restaurants across the street and also within a block or so. Getting rideshare is easy and plentiful. Note that the lobby is on the second floor. So when entering, either take the elevator to the second floor or walk up the stairs. I did not have a car to park so I can’t comment on that. Breakfast opens at 6:30 am, and the staff at breakfast are kind and professional. Overall, I have really liked my experience here; this Hyatt has become my favorite in town. I have been very impressed with their customer service and all that this hotel offers.