Imperial

staff were great

The room was clean and lovely, as was the shared bathrooms and kitchenette. The aircon kept the room cool, with good blackout curtains allowing a solid sleep in.

Hi there,

Firstly the positive was that the staff were friendly. That made a difference.

The biggest problem for me was a safety concern which I am sure was not intentional. I checked in there for two nights with my 4 year old son on Wed 1st and Thurs 2nd of October. So on the 2nd, just as we were about to sleep, our door was opened by the guys that were checking in next door. I was so scared and loudly said "Excuse Me" and they closed the door before stepping in. I went outside and they told me that they thought it was their room (they were in 1A and we were in 1). I called the front desk to ask why the people next door can open our door with their key as this is a very scary situation for me and my child. They then fixed the key cards and one of the employees (maybe Manager, I'm not sure) came up to us and sincerely apologised for the error they made. This apology changed my reaction by a lot. I'm sure it was a one off mistake but please be very careful and use the other internal security locks when you're staying here just in case.

The toilets, sinks, benches were so clean but the shower was a different story with stained walls and floors. Shower really needs a good clean.

The kitchen includes tea, coffee, bread, milk for guests to help themselves for breakfast. Open the plates cupboard and you will see dirt on the small plates. The kitchen cupboards are not so clean.

I do not recommend this place for people with small kids but the staff are friendly. Thank you.

The best Pub stay I have had. The band playing downstairs was loud but very good also. Having a dining area and kitchen upstairs was a bonus.

Pleasnt stay, helpful staff.

Unfortunately, our first room had cockroaches, a completely ripped-off flyscreen, and a non-working AC. After requesting a change, we were moved to another room, but the AC still didn’t work, and the beds were so uncomfortable that we barely slept. We wouldn’t come back. Breakfast was basically just toast from a shared fridge. On the bright side, the reception staff were friendly. Shared bathrooms were not dirty.

Great place to stay for an overnight stay.

Clean comfortable room convenient location pleasant staff - all I needed for 1 night, will stay again if I need to - highly recommend for the price, excellent value

Neat tidy and clean

Room was really good value as its location was right in the centre of town. Ate at the Bistro downstairs. Overall very happy with my stay.

Great astics old looked old school.
Very clean, beds a little hard.
Shared bathroom for all rooms.
Showers where amazing nice and hot.

Downside heater/aircon did not work asked bar staff if they could look at this they never showed up, NIL heating for the night.
Breakfast included was a litle kitchenette with out of date bread in the fridge.

Our stay was wonderful, they have complementary breakfast (milk, juice. bread, cereals and yoghurt) bathrooms were slightly squishy but great pressure and hot water. Friendly staff and really accommodating.

Central location.Lovely restaurant and cold beer!

Charming place, great vibe, great staff, room was lovely, food was great too!! The live band playing that night was also awesome!!
the only fault is that the bathroom light is on a timer & it went out half way through my shower so I had to finish shaving my legs in the dark!!

good value excellent meal staff very helpful

Excellent value for money

Always consistent

Nice

Great staff on check-in went above and beyond to make our stay as comfortable and enjoyable as possible. Lovely old building full of history with touches of modern style. Great food and live entertainment . Will for sure be back

Location