Zia Hotel Kuta

Hotels
ARTOTELGROUP
8.8 (1075 reviews)
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta , Kuta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Reasonable prices
Cons:
Cleanliness issues
Room size complaints
Limited food variety

Categories

Cleanliness
8.34
Mixed reviews; some mentioned clean rooms but issues with towels being damaged.
Service
9.31
Consistently praised for friendly and helpful staff.
Location
9.35
Great location near the beach, restaurants, and shops.
Room Quality
8.3
Some rooms were tiny and had issues with bathrooms.
Amenities
8.83
Facilities were noted as reasonable, but some require maintenance.
Value for Money
8.79
Generally good value, but some reviews indicated it did not meet expectations.
Food and Beverage
8.34
Breakfast options mentioned as limited and Asian style, but still satisfactory.
Overall Experience
9.11
Generally positive experiences, with some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:03

Property Description

Modern Stay with Convenient Amenities
Zia Hotel Kuta provides a cosy and modern stay just a short walk from Kuta Square. Each room is equipped with essential amenities like air conditioning, flat-screen TV, and minibar, ensuring a comfortable stay.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or enjoy a refreshing drink at the pool bar. The fitness centre is perfect for those looking to stay active during their vacation.

Convenient Location and Dining
With Kuta Beach, shopping centres, and nightlife spots within walking distance, Zia Hotel Kuta offers convenience at its best. Don't forget to indulge in the complimentary hearty breakfast served at the on-site restaurant.

Book your stay at Zia Hotel Kuta now for a memorable and convenient experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1075 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
M
Malley solo_traveller id
7
2026-07-02 via Nuitee
N
Ni Komang couple id
8
Beautiful place
Pros:

Good hotel and close to everywhere.

Cons:

The room was clean and comfortable.

2026-06-29 via Nuitee
F
Fox solo_traveller au
3
Pros:

The location was central. The cleaners were friendly. Some reception staff were helpful, and agreed we could sit longer after checkout waiting for transport.

Cons:

The entire Hotel was misrepresented. All the photos online are a lie. Every piece of equipment in the gym was broken and non operational, and there was no treadmill. Both drink coolers in both rooms we booked were not working on arrival, and were not replaced in a timely manner, and staff were rude when we asked for replacements. Nothing inside the Hotel is maintained. We fixed the handle on the outdoor pool shower because it was broken and unusable. There is no view from the pool because the glass is so dirty. There are pool tiles missing, the pool entry ladder is unstable, and my 72 year old mother got her foot trapped trying to enter the pool and could have been badly injured. The beds are very small, and the rooms are very small. There was no adequate cupboard space. There is no DIY laundry despite the signs saying there are. There is a broken spa full of green algae and broken plastic above the pool area, accessed by unsafe stairs. While the Hotel disintegrates around them, there was always 5-6 staff milling around reception doing nothing. We saw a fire alarm with the lever pulled down, likely meaning the lever was never reset or the fire alarm system doesn't work.

If the Hotel was honest about its dilapidated state and sold very cheap rooms, guests would likely enjoy the stay in the old Hotel and not mind the issues.

If you are the manager, shame on you. Take some pride in what used to be a lovely Hotel. You have 5-6 staff sitting at the front counter everyday doing nothing. First and foremost, identify the safety issues in your hotel and task someone with fixing them before someone gets injured or killed.

Have a nice day

2026-06-28 via Nuitee
N
Natalia family_with_children ru
5
Pros:

Удобное расположение. Недалеко от пляжа. Номер был достаточно комфортный. Был фен, туалетные принадлежности( щетка, паста, шампунь, гель для душа) кровать удобная. Персонал вежливый. Завтраки шведский стол. Было достаточно чисто.

Cons:

Дверь в душ и туалет единая. ( одна дверь)

2026-06-24 via Nuitee
A
ALAN solo_traveller au
8
2026-06-13 via Nuitee
U
Uvini solo_traveller lk
3
Cons:

Hotel rooms were not clean . Very poor facility

2026-06-04 via Nuitee
E
Egle solo_traveller au
7
Pros:

Location, cleanliness and staff

Cons:

Noise, small room size and hotel feeling run down a bit. Hot spa not working. Beds were not that comfortable.

2026-06-02 via Nuitee
M
marybF9459XL Couples
8
Perfect
Pros:

We had a good time here. Nice day

2026-05-30 via Tripadvisor
J
Jack couple au
7
Price for the room and worth what you get.
Pros:

Close to everything you needed. In a really good spot. Only 15 mins walking distance to Poppies. Nice view from roof top.

Cons:

Room cleanliness could have been a little better.

2026-05-14 via Nuitee
D
dianejG3405HX Solo travel
8
Zia
Pros:

Staff welcomed me ,rooms clean. Overall I enjoyed my stay. Breakfast could be better.

2026-05-13 via Tripadvisor
S
Shane solo_traveller gb
10
Pros:

Super friendly and helpful staff
Pool on the roof is a lovely spot to wind down

2026-05-05 via Nuitee
S
Sherwin couple au
10
This is my second time to stay here as I truly love this place. I really like this hotel, from the location, easy check
Pros:

Its location, walking distance to Kuta area such as the beach, malls, restaurants and cafes. It’s also very affordable especially for budget traveler like me.

Cons:

I requested for two single beds however i was unable to get them.

2026-04-15 via Nuitee
I
Ibrahim couple sa
8
Pros:

السعر

Cons:

المفارش

2026-04-14 via Nuitee
Z
Zark Jahan family_with_children pk
10
2026-04-06 via Nuitee
F
Flora extended_group gb
7
2026-04-05 via Nuitee
A
ALAN solo_traveller au
8
A very pleasant stay in central Kuta
2026-03-25 via Nuitee
J
Jahryn couple au
9
Very nice location, facilities and thankfully accommodated for the lack of open restaurants during nyepi and provided fo
Pros:

Easy access to main areas

Cons:

The only problem was that the mini fridge in the room didn’t work

2026-03-20 via Nuitee
G
Giovanni couple au
6
2026-03-16 via Nuitee
P
Paulo couple tl
8
Pros:

Fast check in and quick responce times to my enquiries.

Cons:

Breakfast started at 7am.. I needed to go to the airport early so a 6am start would of been great for transit stays.

2026-03-15 via Nuitee
K
kk gems family_with_children in
10
Pros:

Location is very perfect for family or solo , staff is incredible supportive I enjoyed my stay 13 days at kuta Zia hotel thanks everyone

2026-03-12 via Nuitee