BW Kemayoran Hotel & Convention Powered by Archipelago

Hotels
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Powered by Archipelago
8.6 (328 reviews)
Jalan Benyamin Suaeb Blok A5 Kemayoran , Jakarta , ID
+62 21 65853888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good value for money
Helpful staff
Cons:
Small room size
Cleanliness issues

Categories

Cleanliness
8.23
Some cleanliness issues mentioned, specifically about the shared bathroom wall.
Service
9.2
Staff was extremely kind and helpful; specific mention of the manager's excellent service.
Location
9.24
Convenient location close to the exhibition venue and shopping center.
Room Quality
7.69
Room size was criticized as being very small.
Amenities
8.72
Amenities were standard but sufficient for a comfortable stay.
Value for Money
8.68
General good value for money based on the reviews.
Food and Beverage
8.23
Breakfast options are good, but with limited local fare.
Overall Experience
8.8
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:07

Property Description

Luxurious Accommodation
Experience comfort and style at BW Kemayoran Hotel & Convention. The air-conditioned rooms with wooden flooring and modern amenities provide a cozy retreat for guests after a long day of exploring Jakarta.

Dining Excellence
Indulge in a culinary journey at Onyx Restaurant offering a delectable array of Asian and Indonesian dishes. For a sweet treat, head to B'n'W Cake Shop for delightful cakes and pastries. Room service is also available for a private dining experience.

Convenient Facilities
From the outdoor pool and spa to the gym and free WiFi, this hotel ensures a seamless stay. With valet parking, laundry services, and airport transfers, every guest's needs are met effortlessly.

Book now and elevate your stay at BW Kemayoran Hotel & Convention Powered by Archipelago.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Bar is closed from 2027-06-25 until 2025-06-24
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8.6
Based on 328 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
E
Emma • couple • de
8
2026-09-14 • via Nuitee
M
Marc Rui Xian • extended_group • my
9
2026-09-12 • via Nuitee
B
bryan • solo_traveller • nl
3
Begin hier niet aan te dlecht voor woorden
Pros:

Onderhoud .het slechte zwembad onbruikbaar

Cons:

Schoonmaak .niet kunnen gebruiken zwembad .slechte ontbijt

2026-09-10 • via Nuitee
L
Liza • couple • id
10
2026-09-07 • via Nuitee
O
Osama • couple • pk
10
2026-09-06 • via Nuitee
F
Fabio • solo_traveller • it
10
Pros:

Camera pulita e spaziosa, personale giovane, gentile e disponibile ,ottima colazione

Cons:

Nulla

2026-09-01 • via Nuitee
N
NAWAF • couple • sa
10
2026-08-07 • via Nuitee
J
Johannes • solo_traveller • id
5
2026-07-23 • via Nuitee
O
OWSUM • couple • pk
6
Staff was cooperative and courteous, but environment and ambiance gives a vibe of 90s
Pros:

Staff was good

Cons:

Furniture is very old, Hotel needs upgradation

2026-07-17 • via Nuitee
Y
Yasser • extended_group • sa
1
2026-07-14 • via Nuitee
A
Atsushi • couple • jp
3
寝不足
Cons:

禁煙室がなく最上階の喫煙フロアーで泊まる。屋上のポンプ施設の騒音が響いてきて寝れなかった。

2026-06-29 • via Nuitee
O
OWSUM • solo_traveller • pk
7
It was good
Pros:

Staff is great

Cons:

Door needs upgradation

2026-06-19 • via Nuitee
Y
Yeniyapan • couple • gb
9
Pros:

Although the breakfast menus catered to the local Indonesian cuisine, the staff always prepared something for us. They were both very friendly and very helpful. All the staff, especially Hakim, who was in charge of the restaurant, were extremely kind and helpful to us. I would like to thank them here.

2026-06-19 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-05-20 • via Nuitee
S
Swetha • extended_group • in
10
2026-05-09 • via Nuitee
A
Arlina • couple • my
1
Theres no room available during check in despite booking has been made and paid much earlier
2026-05-07 • via Nuitee
T
Tryfosa • family_with_children • nl
6
Pros:

Het bed was heerlijk. De kamer is groot genoeg voor 2 personen.
De medewerkers zijn vriendelijk

Cons:

De temperatuur in de kamer is aan de warme kant 25°C. We vroegen of de temperatuur naar 23°C te veranderen was blijkbaar niet mogelijk. Het werd een andere kamer aangeboden maar die kamer was ook erg warm, dus we hebben zo gelaten.
Er is een kleine fitnesruimte, maar de airco is daar ook zo zwak dus de ruinte was al warm bij binnenkomen, het is niet te doen om daar te kunnen sporten, het was bloedje heet benauwd. Geen handdoek en water klaargelegd.
Werd feedback gegeven. Ze hadden ernaar geluisterd en ons bedankt ervoor maar vervolgens was NIETS veranderd.
Ontbijt werd naar ons kamer gebracht maar de koffie was al lauw en het gerecht dat warm gegeten moet zijn was ook lauw.
De laatste dag van onze verblijf was de ontbijt een halfuur te laat gebracht en alles was al koud🫣🤨...dus dat gaf zeker een hele slechte indruk. Ze bleven wel vriendelijk town we dit meldden...maar dat hebben we toch niets aan🫩

2026-03-16 • via Nuitee
A
AlaaTravel • family_with_children • ps
9
2026-03-02 • via Nuitee
A
Anderson • solo_traveller • gb
4
Friendly service overshadowed by serious issues with room cleanliness.
Pros:

The location was convenient, and the reception staff were friendly and welcoming. Jimi at reception was very helpful, and the housekeeper (Imam) was kind and did his best to assist when I requested changes

Cons:

Unfortunately, the cleanliness of the room was far below expectations. The bedding I received on arrival had visible stains, and even the replacements brought up had marks, including a stained mattress protector. While the staff tried their best to fix it, these items shouldn’t have been in circulation at all.
I was also woken early in the morning by loud and constant door-slamming, which made it difficult to rest.

2026-02-14 • via Nuitee
O
OWSUM • extended_group • pk
7
Pros:

Breakfast was good , staff was great .

Cons:

Renovation is needed in my point of view

2026-02-08 • via Nuitee