Holiday Inn Express Hotel & Suites Goldsboro - Base Area by IHG

Hotels
Holiday Inn Express
9.2 (362 reviews)
1003 Sunburst Drive , Goldsboro , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast selection
Cons:
Cleanliness issues
Room maintenance concerns

Categories

Cleanliness
8.41
Some reviews pointed out issues with the pull-out couch mattress and overall room cleanliness.
Service
9.88
Positive sentiments regarding staff friendliness and willingness to help, despite some logistical issues.
Location
9.42
Guests appreciated the location's convenience to nearby restaurants.
Room Quality
8.37
Some reviews highlighted issues with room maintenance and decor.
Amenities
9.1
Amenities like breakfast and pool availability received positive feedback.
Value for Money
8.96
Generally considered good value for the experiences shared.
Food and Beverage
9.91
Breakfast received very high praise across multiple reviews.
Overall Experience
9.58
Most reviews reflected a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:22

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just 2.1 km from Putt-Putt Golf and Games, Holiday Inn Express Hotel and Suites Goldsboro – Base Area offers easy access to nearby attractions like Wayne Community College and Goldsboro city centre.

Modern Amenities: Enjoy a comfortable stay in rooms equipped with a cable TV, microwave, refrigerator, and coffee-making facilities. The hotel also features an indoor pool, fitness centre, and free Wi-Fi access for guests' convenience.

Additional Services: Take advantage of on-site amenities such as laundry facilities, a business centre, and complimentary parking. Explore nearby landmarks like Paramount Theatre and Cliffs of the Neuse State Park for a memorable experience.

Book your stay now at Holiday Inn Express Hotel and Suites Goldsboro – Base Area for a delightful blend of relaxation and recreation.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 362 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 9.1
Value for Money: 8.96
Food and Beverage: 9.91
Overall Experience: 9.58
S
Shannon family_with_children us
8
Pros:

Staff Ariona was very polite and did an amazing job at check in!!!

2026-04-04 via Nuitee
S
Susan couple us
9
Very nice and accommodating
Pros:

Good

2026-03-19 via Nuitee
L
Linda family_with_children us
8
The over all stay was good.
Pros:

The breakfast was good.

Cons:

If the TV in my room was working better, Remote wasn't working needed a guide on the actual TV.

2026-03-15 via Nuitee
M
McTaggart couple us
10
2026-03-14 via Nuitee
T
Tanisha solo_traveller us
10
The stay was amazing and would stay there again.
Pros:

I love the atmosphere and everyone was friendly and professional.

Cons:

N/a

2026-03-08 via Nuitee
D
Danny couple us
8
Good value and good staff.
Pros:

Excellent food and service.

Cons:

Coffeemaker did not work.

2026-01-20 via Nuitee
L
Lisa couple us
9
2026-01-19 via Nuitee
J
John family_with_children us
9
2026-01-19 via Nuitee
J
Jerimiah couple us
10
2026-01-19 via Nuitee
S
sharon solo_traveller us
10
2026-01-19 via Nuitee
D
Dennis solo_traveller us
10
Family books stay there we all get to meet in one place
Pros:

Location as we’ve been there in the last few years

Cons:

With the property only with booking when I book they always seem to give me handicap room, which I am not

2026-01-18 via Nuitee
S
Stokes family_with_children us
10
Pros:

Staff and room was great!

2025-12-27 via Nuitee
G
Grumbling couple us
5
Pros:

Location good. Breakfast was okay.

Cons:

Arrived at hotel and checked in. Got to our room and door was proped open with maintenance cart. Tools on bathroom sink and shade was off lamp on bedside table. Went back down to check in desk and had to wait around 45 minutes to go back to room. Poor communication between desk and maintenance worker. Walls not in good shape with paint and damage to wall above doorway. Carpet tore up under air conditioner unit. Problems with pancake machine at breakfast.

2025-12-17 via Nuitee
A
Alex family_with_children us
10
2025-12-15 via Nuitee
D
DIANE family_with_children us
8
Pros:

Breakfast was very good.

Cons:

Hair dryer did not work but was replaced quickly.

2025-12-09 via Nuitee
A
Amber family_with_children us
7
Nice but not not accommodating
Pros:

Breakfast and comfy beds

Cons:

They changed the room from 2 queens to a king and a pull out couch. Then we needed pillows for the pull out couch and they were out. My kid didn’t have a pillow.

2025-11-18 via Nuitee
M
Michael family_with_children us
7
2025-11-16 via Nuitee
L
Leila family_with_children us
10
My stay was wonderful & peaceful.
Pros:

Property outside was very appealing. The inside was bright & colorful. The entire hotel was clean and the lobby was organized for customer comfort. The rooms were clean and smelled fresh. The breakfast was delicious with lots of choices.

Cons:

Nothing.

2025-10-13 via Nuitee
A
April
10
Pros:

Got there around two - manager able to get us two rooms on same floor ready. Called to make sure we had everything we needed. Breakfast was great! An excellent experience- thanks!

2025-10-12 via Nuitee
A
Ashley family_with_children
2
Pros:

I was very disappointed with the condition of the pull-out couch mattress, as it was dirty and had no sheets provided. Additionally, there were no extra pillows available for the couch. When we brought these issues to the staff’s attention, they did not seem concerned or willing to resolve the matter. This experience significantly impacted our stay.

2025-09-24 via Nuitee