Fiesta Inn Merida

Hotels
Fiesta Inn
8.8 (237 reviews)
Calle 5B, 290. Colonia Revolucion , Mérida , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean hotel facilities
Good location
Pleasant food options
Cons:
Issues with room cleanliness
Unhelpful service staff in some instances

Categories

Cleanliness
7.54
Multiple reviews indicated issues with cleanliness, including a very dirty room and unclean bathroom.
Service
9.11
Standard quality for this hotel tier, although some reviews noted issues with staff assistance.
Location
9.55
Positive remarks on location proximity to shopping centers and easy access to major roads.
Room Quality
8.5
Rooms generally comfortable but affected by maintenance issues like humidity and odor.
Amenities
8.53
Amenities are adequate, including the presence of a Starbucks, adding to the overall comfort.
Value for Money
9.09
Good perceived value for the experience provided, despite some cleanliness issues.
Food and Beverage
9.04
Positive feedback on food quality from multiple guests.
Overall Experience
9.01
Overall mixed review due to specific incidents, yet positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:31

Property Description

Luxurious Accommodations
Experience comfort and style at Fiesta Inn Merida with modern amenities like flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries. Relax and unwind in our well-appointed rooms.

Convenient Facilities
Stay active at our fitness centre or host successful meetings with our convenient meeting facilities. Let our tour desk help you explore the city, and keep your wardrobe fresh with our dry cleaning services.

Ideal Location
Located in front of Siglo XXI Convention Centre and close to Merida's historic centre, Fiesta Inn Merida offers easy access to popular attractions like Mundo Maya Museum and Galerías Mérida shopping centre. Book now and enjoy a seamless stay with us.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.8
Based on 237 reviews
Cleanliness: 7.54
Service: 9.11
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 9.09
Food and Beverage: 9.04
Overall Experience: 9.01
Y
Yassmine solo_traveller ca
1
2026-03-14 via Nuitee
G
Gonzalez family_with_children mx
10
Pros:

La comida, la limpieza , comodidad

Cons:

Que no hay estacionamiento exclusivo del hotel

2026-03-14 via Nuitee
M
Mujer bella y exitosa solo_traveller mx
9
Hotel muy descente más cercano al CAS
Pros:

Definitivamente no es centrico para andar caminando. El hotel esta al lado de un casino (genial) y comparten estacionamiento con una plaza que tiene una tienda de conveniencia (Chedraui) A mi me me funicionó porque es el hotel más cercano al CAS (lugar en donde te citan para las huellas de la visa de EUA), y llevé carro.

Cons:

Solo tienen dos elevadores, y cuando fui, solo funcionaba uno. Las escaleras no estan visibles

2026-03-06 via Nuitee
M
Matthew couple gb
3
I won’t be staying here again unfortunately. It’s a shame as I read good reviews.
Pros:

The location was ok, near Costco and some malls. Housekeeping was friendly.

Cons:

No hot water for 4 days, we asked for a room changed and was denied and they promised hot water everyday and each day it was not working. No fridge in the room, no breakfast included even for long staying customers. Gym was being reconstructed, pool was dirty. I was close to booking another hotel.

2026-03-06 via Nuitee
R
Renato couple mx
4
No recomendable
Pros:

Ubicación

Cons:

Limpieza, privacidad de habitaciones, estado de instalaciones

2026-01-30 via Nuitee
D
Diego family_with_children mx
9
2026-01-28 via Nuitee
A
Aldo Sebastian family_with_children mx
8
Buenas locación, camas y almohadas no muy comodas
Pros:

La locación y la calidad-precio

Cons:

Las camas no están muy comodas

2026-01-26 via Nuitee
E
Elizabeth Berenice family_with_children de
4
No lo recomiendo, mejor buscar otra opción
Pros:

En general está bien si tienes suerte y la habitación no huele a Drenaje

Cons:

El personal en si no es amigable. Y lo peor es que las chicas del Adel, que entran todos los días al cuarto, Revisorin cada maleta hasta encontrar que llevarse. Lamentablemente robaron más de 300 dólares que tenía bien guardados en mi maleta. Al menos esto fue en mi cuarto del segundo piso. La señora ya Grande del aseo se ve que tiene experiencia en hurto. Muy desagradable.
Por otro lado el conserje, tambien tuvo comportamientos inapropiados con una pareja mayor, les consiguió un taxy y cuando la pareja caminaba hacia el taxy vi cómo esta persona le indicó al taxista que le diera más vueltas, supongo para generar más dinero. Que mal la verdad este tipo de personal en este hotel

2026-01-25 via Nuitee
L
Levy family_with_children us
8
Pros:

Location. Cleaned. Outstanding staff.

Cons:

There was a coffee.maker in the room WITH ONE refilled coffee filter enough for one cup coffee was cheap not good. No WASH clothes ( they brought them when requested. There was no electricity or water for about 4 hours. For a scheduled visit from the electric company. Bell boys called a cab for me I found out they get 50 pesos for every cab they call ( I witnessed the cab driver given the. The cash). I switched to use Uber for the rest of my trip

2026-01-23 via Nuitee
E
Enrique couple mx
10
2026-01-20 via Nuitee
B
Brenda extended_group mx
7
Great location if you're walking to the mall.
2026-01-20 via Nuitee
M
Marvin couple bz
7
Pros:

Food was good.

2026-01-20 via Nuitee
E
Erick Rodrigo family_with_children mx
10
MARAVILLOSO
Pros:

Lo que mas disfrutamos fue la hospitalidad de todos y cada uno de los lugares donde visitamos. El aeropuerto, el restaurante, el museo, puerto progreso, los Uber y taxis

Regresamos felices y seguros de que pronto regresaremos!!!

Cons:

Uso de televisión limitado (sin Netflix y YouTube

2026-01-19 via Nuitee
Ángel Sebastián couple es
10
Buena estancia
Pros:

Ha sido una buena estancia, la ubicación es excepcional

Cons:

Las porciones en el restaurante

2026-01-19 via Nuitee
L
Levy family_with_children us
8
2026-01-19 via Nuitee
K
Katarzyna couple us
8
Comfortable.
Pros:

I liked the red bathroom design, the comfortable bed, most of the stuff.

Cons:

The room was so small that I could not spread my yoga mat. The floor is ugly.

2026-01-16 via Nuitee
R
Rosalba family_with_children mx
9
Pros:

Habitación limpia y cómoda, muy cerca del CAS para trámite de visa

Cons:

Falta iluminación en el baño

2026-01-16 via Nuitee
G
Guadarrama extended_group us
10
2026-01-13 via Nuitee
C
Christine family_with_children mx
8
Pros:

Muy buena ubicación

Cons:

La calidad de las toallas sabanas y almohadas muy malas

2026-01-09 via Nuitee
E
Eduardo couple us
10
2026-01-09 via Nuitee