Comfort Inn Midland South I-20

Hotels
Comfort Inn
7.8 (270 reviews)
910 West I-20, Midland, Texas, 79701 , Midland , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Free breakfast
Express check-out
See all facilities

Review Highlights

Pros:
Good location
Complimentary coffee
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Rude service
Outdated facilities

Categories

Cleanliness
5.88
Several reviews mentioned stains and issues with cleanliness, leading to a lower score.
Service
8.35
Mixed sentiments regarding service; some positive mentions but several complaints about unhelpfulness.
Location
9.39
The location was consistently praised for being convenient for travelers.
Room Quality
6.84
Frequent mentions of outdated facilities and issues with towels and bedsheets.
Amenities
7.87
The lack of a working pool and issues with included amenities impacted the score.
Value for Money
7.33
Reports of being overpriced for the experience suggest below-average value.
Food and Beverage
8.88
The breakfast received positive reviews, contributing to a higher score.
Overall Experience
7.85
Overall sentiment was mixed; while some enjoyed their stay, many expressed dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:58

Property Description

Step into a world of comfort and convenience at Comfort Inn Midland South I-20, where your next adventure begins in the heart of Midland.

Recreation at Its Finest
Dive into relaxation in our inviting indoor pool or energize your day in our state-of-the-art 24-hour fitness center, ensuring you stay revitalized during your stay.

Comfortable Accommodations
Unwind in one of our 61 air-conditioned rooms featuring premium bedding, flat-screen TVs, and microwaves, all designed for your utmost comfort. Experience the perfect blend of relaxation and entertainment.

Convenient Amenities
Start your mornings with a complimentary on-the-go breakfast and enjoy room service during limited hours. Plus, our hassle-free express check-in and free self-parking make your stay even more enjoyable.

Don’t miss out on an unforgettable stay—book your room now!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 270 reviews
Cleanliness: 5.88
Service: 8.35
Location: 9.39
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 7.85
L
Logan solo_traveller us
7
2026-05-01 via Nuitee
M
Michael solo_traveller de
9
2026-04-30 via Nuitee
D
David couple us
7
2026-04-29 via Nuitee
R
rmbeard82 Business
6
Try if you can handle smell
Pros:

First floor smell really bad like Indian food whatever it is makes me sick to my stomach. Door squek

2026-04-12 via Tripadvisor
T
trulyblue8 NONE Mason City, Iowa
4
Kind of dirty
Pros:

It is dated and kind of dirty. Registers in the lobby are filthy. Served Sunny Delight or some other koolaid type drink in a pitcher instead of orange juice. The shower was treacherous. It had a little dip in the center and no grip at all. The elevator didn't work and we weren't told that until we had booked a room on the 3rd floor. The only good thing was the breakfast offerings, other than, of course the orange juice issue described above.

2026-02-20 via Tripadvisor
J
Jassiel I family_with_children us
10
Pros:

Todo

Cons:

Todo estuvo perfecto

2026-01-28 via Nuitee
P
Paul solo_traveller us
4
Staff friendly but the hotel seemed a littlte bit run down.
Pros:

Television and bed were good. Breakfast as good as one could expect at a place like this..

Cons:

All the stains on cloth covered furniture gave an appearance of being unclean. Shower nozzle was corroded and delivered little water. A/C was very loud. Lots of traffic noise also. No vending for drinks. Only drinking water I saw available was in lobby dispensed in a small cup. Very few plugs in room and most were taken inoperable or being used by alarm clock, lamps, coffee maker or TV. Lamps with intergral plugs were very loose and did not work.

2026-01-19 via Nuitee
P
Perla family_with_children us
5
I would never return. There was alot of ants in the bathroom
Cons:

The lady at the front desk was very rude

2026-01-19 via Nuitee
K
Katey family_with_children us
4
Quiet place to lay our heads and good location but I wouldn’t stay again.
Pros:

It was quiet and the location was good for our travels. The complimentary coffee was nice.

Cons:

Carpet is gross and stains everywhere. The place is out dated. The sheets had stains and the pillows are tiny. It was difficult to get extra towels. We had to wait a few hours because they were locked up. Very strange. It was overpriced for what we experienced. Would not rebook.

2026-01-05 via Nuitee
T
Teresa family_with_children us
8
Cons:

Pool not working

2026-01-02 via Nuitee
I
ieqpro Business
4
Unexpected Apathy
Pros:

We had issues with entering the room (door locks), heating the room (heater), and burned breakfast foods. Unfortunately, the front desk staff does not appear to care.

2025-12-20 via Tripadvisor
B
brandonhY7029CC Business
2
Worst Hotel Ever BED BUGS
Pros:

Do not stay at this hotel unless you plan on sharing your bed with BED BUGS that are so big, they could be prehistoric from the dinosaur days!! The staff is no good, and thats if you can find one of them!! And if you do, good luck getting them to get off of their social media and put the phone down for two minutes to help you!

2025-12-13 via Tripadvisor
C
charleswils0nv Business
4
Needs a renovation
Pros:

The Quality Inn down the way is under construction, how would I stay at a place without windows or staff? The glass shower stall is screwed only into the gypsum wall board, flaking gypsum on you as it moved and dug a groove into the soft material. Wall unit would not turn off or go to a set temp & turn off. Indoor pool had cold water, like an outside pool, in November. Maria was great.

2025-12-04 via Tripadvisor
J
Jennie couple us
10
I will stay there again.
Pros:

Everything was very good about the property. The breakfast was very good.

Cons:

N/A

2025-11-08 via Nuitee
J
Juarez family_with_children us
10
2025-10-26 via Nuitee
L
Lynn extended_group us
8
Nice stay but safety concerns with shower/tub.
Pros:

The breakfast was wonderful and the woman behind the desk was so so nice!!

Cons:

The bathtub was extremely slippery and I fell while in shower.

2025-10-19 via Nuitee
S
Sumiko family_with_children us
5
2025-10-07 via Nuitee
D
Donald family
2
Pros:

Horrible customer service. Not friendly man at desk. Wouldn’t allow us to use a toaster and wouldn’t allow us to use another blanket. None of the lights work in the room. Bathroom light is out. Not a good experience. Wouldn’t stay again.

2025-09-22 via Nuitee
J
Joshua
8
Pros:

It was great

2025-09-20 via Nuitee
J
Jalline Business
4
Better than expected for solo female traveller
Pros:

After reading reviews I was nervous about staying at this hotel. I am a solo female business traveler and the cleanliness of a hotel is of utmost importance to me. This hotel was one of very few available in my approved price range headed into the Labor Day weekend.

I was pleasantly surprised to find a clean, secure room. The hotel staff was friendly. The parking was well lit.

I did have two negative notes:
1) the room was heavily perfumed
2) there was no safety bar in the shower

While I would prefer to stay at a different chain, I would be comfortable booking this specific location again if needed.

2025-09-04 via Tripadvisor