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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.
Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.
Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.
Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Entrance Type: Electric
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 14
- Room Max Guests Number: 2
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: Yes
- Entrance Type: Electric
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 14
- Room Max Guests Number: 2
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: Yes
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: Yes
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: Yes
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 71
- Elderly Impaired Score: 75
- Electric Wheelchair Score: 72
- Hearing Impaired Score: 72
- Manual Wheelchair Score: 75
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 71
Guest Reviews
Location only
The rooms are super dated, require maintenance and refurbishment. Very uncomfortable layouts, old furnishing, dirty carpets. Would never stay again. Breakfast was also weak to say the least.
Cleanliness and location.
Bed was very noisy.
Even if you walk and hit it, it squeaks.
Location and breakfast
Café da.manha, localizacao
do banheiro sem Box
Location, room was clean, availability to store luggage
Staff were not always friendly and welcoming - very businesslike.
Excellent petit déjeuner avec beaucoup de choix et produits frais
Rien tout a été parfait
Zimmer sind sehr klein. Kein richtiger Schrank. Wohin mit den Sachen?
Ottima posizione
Stanza piccola, bagno senza bidet, mi aspettavo di più dalla colazione. qualità prezzo
Location, staff very friendly
Good room with excellent facilities. Decent breakfast.
Mattress needs replacing, dips in the middle & pretty uncomfortable. Bed also very creaky, slightest movement is noisy!
The rooms were clean and reasonably well appointed. The hotel is located close to Waterloo station which is the biggest advantage.
Room had included WiFi which was helpful for work/remote meetings.
English breakfast included as part of the room booking was passable.
Hotel has a left luggage facility which is helpful for guests who may need to check out early but have late travel arrangements.
Incredibly frustrated that a Hilton Managed property asks for a £30 safety deposit on check in. It makes guests feel like they are only there to mess up the property or rooms. For a business oriented hotel that carries the Hilton label, it is a disgusting practice. A horrible and demeaning practice given the clientele that the hotel serves. The fact that this security deposit is refundable does not make things better. Treat your customers and guests with the respect they deserve rather than assume guests are checking in to damage the property.
The hotel also has a little store/shop where one can buy water, snacks. While I appreciate hotels will always charge a slight premium, this is so incredibly overpriced that it is funny. £5 for a 500ml bottle of water and even higher prices for pre-packed sandwiches etc when literally 20yards from the hotel there is a cash and carry where one can pick up drinks, snacks or any emergency toiletries or items at a normal market price. One would think this would make the hotel rethink their prices a little. Hotel management is incredibly out of touch.
Front desk staff could be better trained. Could see staff lounging around on phones, chewing gum when guests are waiting in line to check in. Nobody to assist with bags and no offer of a luggage cart in the absence of staff who can assist. Again, I understand that this may be a business hotel with an expectation of guests to self manage everything but when guests have multiple suitcases and bags, there needs to be some offer of assistance made particularly given the prices and security deposit charged.
Overall, you are paying a premium price for a budget hotel. If you are traveling for a meeting or business in central London and value the easy connectivity to tubes, trains then this hotel may be a good fit for you.
However, if you are a traveler who values service, comfort and value for money, then pass on this property.
Buck up Hilton and Hampton group management.
Ligging
Personeel. Mag echt vriendelijker en behulpzamer.
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