Hampton by Hilton London Waterloo

Hotels
•
Hampton Inn
8.6 (7980 reviews)
157 Waterloo Road , London , gb
+44 20 7401 8080

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.98
Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.
Service
9.45
Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.
Location
9.49
Many reviews highlighted the good location, being central and convenient for transport.
Room Quality
8.44
Rooms were clean, spacious, but some were too cold and had mattress issues.
Amenities
8.97
General amenities were decent; some guests expected more like a fridge.
Value for Money
7.93
Guests felt the price was high for the quality received, especially with breakfast included.
Food and Beverage
7.48
Multiple comments indicated that food quality, especially breakfast, was poor.
Overall Experience
9.05
Overall feedback was positive, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:31

Property Description

Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.

Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.

Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.

Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
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Guest Reviews

8.6
Based on 7980 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 9.05
C
Christopher • couple • gb
8
2026-08-22 • via Nuitee
A
Ahmet Reha • couple • tr
10
2026-08-22 • via Nuitee
A
Anthony • solo_traveller • fr
8
Bon emplacement
Pros:

L'emplacement

Cons:

Chambre moyennement propre

2026-08-22 • via Nuitee
S
Susan • couple • ie
10
Super convenient
Pros:

The location was excellent. Close to Waterloo station which had both railway and underground facilities. Also only a short walk to a lot of tourist attractions.

Cons:

Couldn’t find anything sub par

2026-08-21 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-08-21 • via Nuitee
M
Michelle • family_with_children • gb
1
Dirty!
Cons:

Dirty ripped blood stained bedding on a broken bed

2026-08-21 • via Nuitee
W
Wolfgang • family_with_children • de
7
Angenehm
Pros:

Eiswürfelspender, Frühstück.
Das Beistellbett war sehr bequem.

Cons:

Der Cappuccino war etwas bitter. Der Americano war zu wässrig. Ging aber runter. War halt kalt

2026-08-21 • via Nuitee
R
Ronja • couple • is
8
2026-08-21 • via Nuitee
E
Els • solo_traveller • nl
8
2026-08-21 • via Nuitee
M
Magdalena • extended_group • pl
8
Fajnie
Pros:

Blisko do atrakcji tj. London Eye, FESTIVAL

2026-08-20 • via Nuitee
S
Sofiia • couple • gb
10
Pros:

The locations excellent , it is 15-20 minutes walk to a lot off sightseeing places The breakfast is good as well, the selection of the food is great and you have everything that you need. Room is clean and comfortable

2026-08-20 • via Nuitee
E
Elisabeth • solo_traveller • de
3
2026-08-20 • via Nuitee
M
Magdolna • solo_traveller • hu
10
Pros:

Nagyon jó helyen van a hotel, közel pár perc séta a metro és a fő látványosságok.
Szoba nem túl nagy, de kényelmes.
Reggeli bőséges finom.

2026-08-19 • via Nuitee
J
James • solo_traveller • gb
10
2026-08-19 • via Nuitee
G
Giselle • couple • us
8
Great location. Friendly representatives, allowed us to borrow UK electric adapter when ours didn’t work well (too loose
Pros:

Great location near Waterloo station

Cons:

Crowded, urban view. Bathroom with one hook for hanging up towel & towels in wood open-shelf right next to toilet - gross… seems designed for businessmen, not for any women I know.

2026-08-19 • via Nuitee
G
George • family_with_children • gb
9
Pros:

Good clean accommodation great location friendly helpful staff

2026-08-19 • via Nuitee
R
Rose • solo_traveller • us
5
Overall was ok but with a couple of incidences with the front desk & housekeeping.
Pros:

Location

Cons:

Not good communication with housekeeping. Never fixed the safe deposit box & the second try, the front desk didn’t replied our text.

2026-08-19 • via Nuitee
E
Esa • couple • us
10
2026-08-18 • via Nuitee
M
Martina • couple • ch
7
2026-08-18 • via Nuitee
C
caron • couple • gb
10
We enjoyed the breakfasts at the hotel , the friendly staff that were so helpful and the bed was really comfy. It was in
Pros:

Lovely staff, very clean, great breakfast and great aircon !

Cons:

Expensive but then London is an expensive city.

2026-08-17 • via Nuitee