Hampton by Hilton London Waterloo

Hotels
•
Hampton Inn
8.6 (8049 reviews)
157 Waterloo Road , London , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.98
Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.
Service
9.45
Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.
Location
9.49
Many reviews highlighted the good location, being central and convenient for transport.
Room Quality
8.44
Rooms were clean, spacious, but some were too cold and had mattress issues.
Amenities
8.97
General amenities were decent; some guests expected more like a fridge.
Value for Money
7.93
Guests felt the price was high for the quality received, especially with breakfast included.
Food and Beverage
7.48
Multiple comments indicated that food quality, especially breakfast, was poor.
Overall Experience
9.05
Overall feedback was positive, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:31

Property Description

Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.

Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.

Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.

Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 8049 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 9.05
R
Reno • couple • gb
8
2026-09-18 • via Nuitee
H
Helder • family_with_children • pt
9
2026-09-18 • via Nuitee
B
Ben • couple • gb
8
2026-09-18 • via Nuitee
D
Dror • family_with_children • il
10
מיקום מעולה וארוחת בוקר טובה ואחזור אליו שוב
Pros:

מיקום מעולה וארוחת בוקר טובה

2026-09-18 • via Nuitee
C
Cristina • family_with_children • it
8
Cons:

suggerisco di migliorare il servizio senza glutine per la colazione

2026-09-18 • via Nuitee
C
Christian • couple • de
9
2026-09-17 • via Nuitee
D
David • couple • gb
6
2026-09-17 • via Nuitee
D
Daniel • solo_traveller • pt
4
Pros:

Breakfast was good.

Cons:

Humidity smell in the room, window directly to other rooms

2026-09-17 • via Nuitee
A
Asimah • couple • gb
9
2026-09-17 • via Nuitee
A
Anna • solo_traveller • ch
7
Pros:

The location was nice and convenient for getting to the train station. The room was spacious enough.
The visit was during the heat wave, and they placed flavored water in the lobby for the guests; that was nice.

Cons:

The room was not clean. The hotel was a mess; the staff was short-tempered and barely polite. I understand that I visited there during a very busy week and during a heat wave, but I would expect some sort standards.

2026-09-16 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-09-16 • via Nuitee
C
Christian • couple • cl
4
hotel de paso.
Pros:

Básico.

Cons:

La ubicación,

2026-09-16 • via Nuitee
L
Laura • solo_traveller • gb
9
Pros:

Lovely, central stay in London Waterloo. Decent breakfast options although Full English buffet was missing the tomatos.

Cons:

The bed was kind of uncomfortable. Probably personal preference of a harder mattress but also mattress was used quite a bit and saggy.

2026-09-16 • via Nuitee
C
Cherryl • solo_traveller • gb
9
Close to London attractions
Pros:

Close to facilities. Excellent breakfast.

Cons:

Pricey.

2026-09-16 • via Nuitee
R
Rafael • couple • br
10
2026-09-16 • via Nuitee
D
Dipollino • couple • us
10
Pros:

Room was beautiful and beds very comfortable. Staff were attentive and with the stifling heat outside they were very accommodating with filling our bottle with ice and water. Breakfast was very nice with a wide range of choices. Staff were very helpful and courteous at all times. Would stay again but not in July or August.

2026-09-15 • via Nuitee
M
Mai Diệu Linh • extended_group • vn
1
Cons:

Khách sạn tự ý hủy booking mà không hề liên lạc với khách

2026-09-15 • via Nuitee
M
Mariana • couple • br
9
Funcionários atenciosos, hotel bonito, café da manhã gostoso e quarto confortável. Amei a estadia! Voltaria com certeza,
Pros:

Cama e chuveiro ótimos. Localização excelente!! Bairro muito perto de tudo.

Cons:

O ar condicionado não parecia gelar muito apesar de estar no 19 constantemente. Mas nada que fosse desconfortável.

2026-09-15 • via Nuitee
J
John • extended_group • gb
8
great weekend as a base for a family wedding in Lambeth. would happily stay agsin.
Pros:

location was good, the breakfast and an evening meal in the grill were excellent. the staff were really good, polite, helpful and skilled.

Cons:

the room decor was a bit faded and bland and the curtains were awkward, the pull rods not very efficient and the lace curtains needed replacing .

2026-09-13 • via Nuitee
G
Georgia • extended_group • au
8
Comfortable stay in a convenient location.
Pros:

Was great to be in a hotel complex. Onsite breakfast was a huge time saver. Easy access to major sites with most being no more than a 2klm walk…as well as easy access to waterloo station for days when we didnt feel like walking. Great value for money. Clean.

Cons:

Minor issue with room temperature overnight…we raised it in the morning and it was promptly rectified.

2026-09-13 • via Nuitee