Hampton by Hilton London Waterloo

Hotels
•
Hampton Inn
8.6 (7383 reviews)
157 Waterloo Road , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.98
Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.
Service
9.45
Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.
Location
9.49
Many reviews highlighted the good location, being central and convenient for transport.
Room Quality
8.44
Rooms were clean, spacious, but some were too cold and had mattress issues.
Amenities
8.97
General amenities were decent; some guests expected more like a fridge.
Value for Money
7.93
Guests felt the price was high for the quality received, especially with breakfast included.
Food and Beverage
7.48
Multiple comments indicated that food quality, especially breakfast, was poor.
Overall Experience
9.05
Overall feedback was positive, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:31

Property Description

Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.

Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.

Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.

Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 7383 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 9.05
J
JM • solo_traveller • nl
8
2026-04-11 • via Nuitee
R
Rebecca • couple • gb
9
I enjoyed it
Pros:

I liked the room. Hotel is close to the train station which is good.

Cons:

Breakfast quality could have been better.

2026-04-11 • via Nuitee
M
Maciej • solo_traveller • pl
7
Pros:

Mila obsluga, lokalizacja, dobre sniadania

Cons:

Zuzyty pokoj, deska klozetowa wypadala z zaczepu i byla mocno zurzyta, plamy na suficie od zalania, szafka na reczniki zuzyta

2026-04-10 • via Nuitee
V
Valeria • family_with_children • ch
9
2026-04-10 • via Nuitee
E
Erna • family_with_children • de
7
Cons:

Dusche

2026-04-10 • via Nuitee
J
Janscott • solo_traveller • gb
9
Pros:

Location and gpod breakfast..clean and good size rooms

2026-04-10 • via Nuitee
M
mary • couple • gb
10
2026-04-10 • via Nuitee
Y
Yuleydi • solo_traveller • it
10
Tutto ok gentili
Pros:

Tutto ok

Cons:

Tutto

2026-04-10 • via Nuitee
Y
Yuleydi • solo_traveller • it
10
Pros:

Tutto ok

Cons:

Tutto ok

2026-04-10 • via Nuitee
V
Valentina • couple • it
8
2026-04-10 • via Nuitee
S
Sabrina • family_with_children • fr
8
Super séjour sous le soleil
Pros:

Personnel sympathique
Très bon petit déjeuner copieux
Chambres spacieuses
Proche arrêt de bus et métro

Cons:

Un léger point négatif un peu bruyant en effet l hôtel est proche d un service d’ ambulances

2026-04-09 • via Nuitee
M
MARIANGELA • couple • it
8
Un ottimo tre stelle e posizione comoda
Pros:

Posizione perfetta per visitare la South Bank a piedi o prendere metropolitana o treno dalla stazione di Waterloo. Colazione buona e adeguata. Camera pulita, nel nostro caso con vista su Waterloo Road e il parchetto di fronte. Bollitore con tè e caffè. Bagno e doccia puliti e ben organizzati.

2026-04-09 • via Nuitee
M
Marcus • couple • mt
9
2026-04-09 • via Nuitee
M
Muquit • couple • gb
10
2026-04-08 • via Nuitee
A
Andreas • family_with_children • ch
8
2026-04-08 • via Nuitee
J
Jorge • couple • pt
8
2026-04-07 • via Nuitee
M
Matt • couple • gb
9
Pros:

great breakfast, checked in early as room ready.

Cons:

Only one night but couldn't fault it really.

2026-04-07 • via Nuitee
M
Madoussou • couple • ch
8
2026-04-07 • via Nuitee
C
Christina • family_with_children • de
8
Pros:

Super zentrale Lage! Sehr freundliches und hilfsbereites Personal

Cons:

Frühstücksplätze waren begrenzt
Keine usb ladebuchsen

2026-04-07 • via Nuitee
A
Andrea • couple • de
8
Ostern in London
Pros:

Sehr gute Lage und Verkehrsanbindung,Bus direkt vor der Tür und U-Bahn Waterloo in wenigen Minuten zu erreichen.Auch zu Fuß war man in weniger als 20 Minuten an der Westminster Bridge.
Wir hatten ein super geräumiges Eckzimmer in der 6.Etage. Auch eine gute Idee vom Hotel den Roomservice nicht in Anspruch zu nehmen und dafür Credits zum Einlösen an der Hotelbar zu bekommen.
Frühstück war völlig ausreichend um in den Tag zu starten.

Cons:

Einziger Minuspunkt war die Bettmatratze ...die wohl noch eine Federkernmatratze war ...die bräuchte ein Update .

2026-04-07 • via Nuitee