Hampton by Hilton London Waterloo

Hotels
Hampton Inn
8.6 (7601 reviews)
157 Waterloo Road , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.98
Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.
Service
9.45
Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.
Location
9.49
Many reviews highlighted the good location, being central and convenient for transport.
Room Quality
8.44
Rooms were clean, spacious, but some were too cold and had mattress issues.
Amenities
8.97
General amenities were decent; some guests expected more like a fridge.
Value for Money
7.93
Guests felt the price was high for the quality received, especially with breakfast included.
Food and Beverage
7.48
Multiple comments indicated that food quality, especially breakfast, was poor.
Overall Experience
9.05
Overall feedback was positive, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:31

Property Description

Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.

Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.

Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.

Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 7601 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 9.05
C
Claire couple gb
10
2026-05-09 via Nuitee
E
Esther couple fr
9
Séjour en amoureux
Pros:

Proche de la gare et bus
Petit déjeuner copieux
Les chambres sont spacieuses et propres

2026-05-08 via Nuitee
E
Emily solo_traveller gb
8
2026-05-08 via Nuitee
A
A_nL solo_traveller de
8
2026-05-08 via Nuitee
M
Michaela solo_traveller cz
10
Pros:

Dobrá dostupnost do centra, výborná snídaně.

2026-05-08 via Nuitee
J
John extended_group qa
10
Really wonderful experience
Pros:

Hotel was ideal. Close to waterloo station and lots of restaurants for lunch though there were not a lot fro dinner. The london eye and big ben were around 2 kms walking distance from the hotel. Breakfast was really good with lots of variety though it was a bit crowded but to be expected with a full hotel.

Cons:

Nothing

2026-05-07 via Nuitee
J
John extended_group qa
10
Will definately stay here again
Pros:

Close to waterloo station and lots of restaurants for lunch though there were not a lot fro dinner. The london eye and big ben were around 2 kms walking distance from the hotel. Breakfast was really good with lots of variety and the room was for a friend

Cons:

Nothing

2026-05-07 via Nuitee
N
Nicholas couple gb
6
2026-05-07 via Nuitee
L
Lewandowski family_with_children pl
9
2026-05-07 via Nuitee
D
Dave solo_traveller gb
8
2026-05-07 via Nuitee
E
Ervin family_with_children hu
6
Pros:

The location and the restaurant were super. The restaurant staff is extreme nice.

Cons:

There were issues with the room. The window could not be opened, the air -conditioning has not worked. We asked the reception staff to help us and sokve the issue since it was hit and almost no oxygen in the room. After 3 day finally a front desk agent came to the room and together with the maintenance staff have solved the issue.

2026-05-07 via Nuitee
G
Gerhard couple de
9
Tolle Lage, gerne wieder
Pros:

Tolle Lage, viele Sehenswürdigkeiten sind fußläufig erreichbar, ebenso die U-Bahn-Station Waterloo.
Frühstück sehr gut, alles vorhanden. Frühstück schon ab 6 Uhr, toll für früh geplante Aktionen!!
Sehr bequeme Betten und die Reception war ständig und kompetent besetzt.

Cons:

Es waren sehr wenig Ablagemöglichkeiten für Kleidung vorhanden, ebenso im Bad

2026-05-07 via Nuitee
C
Can solo_traveller tr
8
2026-05-06 via Nuitee
S
Stephen solo_traveller gb
10
2026-05-06 via Nuitee
H
Hemawattee solo_traveller tt
8
Comfort is a must
Pros:

The breakfast was good. The kitchen staff, waiters and waitresses were very good. The room was clean and comfortable but no view. I asked to have a late ckeck on the day i was leaving and was told that its ,£15 additional per hour. I paid it. There is a bus stop not more that 20 feet away from the hotel. Its close to key london locations.

Cons:

Cleanliness, politeness, accessibility to locations.

2026-05-06 via Nuitee
M
Michelangelo solo_traveller it
8
2026-05-05 via Nuitee
A
Arne solo_traveller be
8
2026-05-05 via Nuitee
1
1Honza1 couple cz
8
Pros:

Snídaně standadní na úrovni hotelu, mále zeleniny, což je v Anglii obvyklé. Poloha hotelu výborná, téměř vše v dosahu.

Cons:

Nemožnost větrat (okno uzamčeno), chybí minibar.

2026-05-05 via Nuitee
V
Vladimir family_with_children sk
9
2026-05-05 via Nuitee
S
sharon bennett solo_traveller gb
9
Pros:

Clean friendly ideal location 👌

Cons:

Couldn't open window inn room to let fresh air in

2026-05-05 via Nuitee