Hampton by Hilton London Waterloo

Hotels
•
Hampton Inn
8.6 (7230 reviews)
157 Waterloo Road , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.98
Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.
Service
9.45
Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.
Location
9.49
Many reviews highlighted the good location, being central and convenient for transport.
Room Quality
8.44
Rooms were clean, spacious, but some were too cold and had mattress issues.
Amenities
8.97
General amenities were decent; some guests expected more like a fridge.
Value for Money
7.93
Guests felt the price was high for the quality received, especially with breakfast included.
Food and Beverage
7.48
Multiple comments indicated that food quality, especially breakfast, was poor.
Overall Experience
9.05
Overall feedback was positive, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:31

Property Description

Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.

Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.

Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.

Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 7230 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 9.05
G
Golib • couple • us
9
2026-03-07 • via Nuitee
C
Crina Mihaela • couple • ro
10
2026-03-07 • via Nuitee
B
Brunnthaler • extended_group • at
10
2026-03-07 • via Nuitee
P
Peter • couple • gb
9
Comfortable for a one night stay near the Royal Festival Hall.
Pros:

Location so convenient for Southbank activities.

Cons:

All was ok.

2026-03-07 • via Nuitee
M
Marcos • solo_traveller • br
10
Excelente
Pros:

O hotel é muito bom. O café da manhã é o inglês. O quarto é grande e com bons complementos. A localização é boa.

Cons:

Nada

2026-03-06 • via Nuitee
N
Natalia • couple • pl
8
2026-03-06 • via Nuitee
D
Daniel • extended_group • fr
8
2026-03-06 • via Nuitee
L
Lina • couple • es
7
Good location
Pros:

Hotel has a good location easy access for many bus and underground lines.

2026-03-05 • via Nuitee
G
Guillaume ALBIN • couple • gt
9
2026-03-05 • via Nuitee
S
STEFANO • couple • it
9
Ottima colazione, buon rapporto qualità prezzo.
2026-03-05 • via Nuitee
J
John • couple • fr
8
2026-03-05 • via Nuitee
J
John • extended_group • gb
9
Would return
Pros:

Excellent position.
Very clean
Very helpful staff

Cons:

Breakfast could be better

2026-03-05 • via Nuitee
O
Odai • couple • kw
9
2026-03-05 • via Nuitee
N
Nadine • couple • de
8
Pros:

Die Lage war sehr gut, das London Eye und der Big Ben und der Startpunkt des Sight Seeing Busses waren in ca. 15 Minuten zu erreichen.

Cons:

Das Fenster ließ sich leider nicht öffnen.

2026-03-05 • via Nuitee
J
Juan Bautista • couple • es
8
Pros:

La habitación amplia y limpia
La ubicación

Cons:

Ningún empleado sabía español y el café muy malo.

2026-03-05 • via Nuitee
M
Marcin • couple • pl
9
Pros:

Obsługa na duży plus

Cons:

Śniadania mogły by być bardziej różnorodne

2026-03-05 • via Nuitee
M
Marc • family_with_children • de
7
2026-03-05 • via Nuitee
G
Gonny • couple • nl
9
Fijn hotel tevreden gevoel
Pros:

Keurig en lekker ontbijt,schone kamer

Cons:

Alles was ok

2026-03-05 • via Nuitee
D
Domenico • couple • it
10
Bellissimo Soggiorno!!!!
Pros:

+Posizione ottimale vicino alla
Stazione di Waterloo difronte all’hotel c’è la fermata degli autobus
+ Servizi impeccabili personale cortese e disponibile
+Colazione molto abbondante sia salata che dolce
+Pulizia stanze ottima
+Ristorante la sera se si vuole restare in Hotel per la cena
Abbiamo soggiornato con la mia famiglia in questo Hotel è devo dire che chi come me ha esigenze con i bimbi è perfetto!!!!

2026-03-04 • via Nuitee
Y
Yvonne • solo_traveller • gb
8
Pros:

Very friendly staff, good location, lovely bedroom

Cons:

Could not get the room warm without a trip to reception

2026-03-04 • via Nuitee