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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.
Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.
Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.
Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Entrance Type: Electric
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 14
- Room Max Guests Number: 2
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: Yes
- Entrance Type: Electric
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 14
- Room Max Guests Number: 2
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: Yes
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: Yes
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: Yes
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 71
- Elderly Impaired Score: 75
- Electric Wheelchair Score: 72
- Hearing Impaired Score: 72
- Manual Wheelchair Score: 75
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 71
Guest Reviews
Filthy dirty room black hairs from previous occupant in shower thick dust in bathroom. They limit you to 30 minutes for breakfast. When you complain they do not apologise and accept that their standards are poor but charge sky high prices
Very comfortable beds. Large buffet breakfast with huge selection of baked goods, meats, eggs, hot and cold drinks, fruits and veggies, quiche. Elevators were large and roomy.
City View room is not worth it. Hotel is a little farther away from main sites but not a problem if you can use the tube.
The hotel staff are professional and helped us when I requested to shorten our two nights stay due to accident. They graciously agreed to cancel the second night, and initiated refund.
Kudos to them 👍👍👍👍
Like other comments here I was disappointed to be placed in a room with no working air con during a heat wave. Reception was unhelpful, telling me to wait 15 min, keep checking. Eventually (without even coming to the room to check) they said the air con was not working and I could have a fan. I said this would not suffice given the temperature and was instead, at 10pm offered to check out and find a new hotel. I did do this, but the hotel was not even willing to arrange me a taxi to the new Hilton I had found a room at. There is clearly an issue with air con in some of the rooms, but the uninterested reception staff, who get to work in a nice air conditioned environment are not even interested enough to come to the room and check the situation.
Nothing to mention that stood out.
As a celiac, breakfast was awful.
I purchased food from supermarket across the street. I could not eat anything. Not only for celiacs but food looked awful. Packaged scrambled eggs, etc. No refrigerator. As celiac I had to buy food and could not keep it cold. Getting ice from staff was horrible. No buckets to be had. They didn’t want to give us. Finally last day they said there’s an ice machine. Why were we not told earlier. Did not have a pleasant stay unfortunately.
Great hotel!
Super clean…
Very quiet…
Luxurious linens…
Attentive hotel staff…
Large sized restaurant for complimentary breakfast…
Plenty of buffet breakfast options…
Amazing location close to Southbank and Waterloo Station…
Really clean and well looked after
The pillows were a bit hard!
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Location and nice breakfast
The beds were not comfortable.
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