Clarens Hotel

Hotels
Independent
6.8 (21 reviews)
363-364, Sector-29, Gurugram, Delhi N.C.R, 122001 , Gurugram , IN

Facilities

Full-service spa
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Convenient airport access
Nearby dining options
Cons:
Non-functional washing machine

Categories

Cleanliness
4.95
The washing machine was reported as non-functional affecting laundry service.
Service
7.45
Standard quality for this hotel tier.
Location
8.45
Convenient access from the airport and nearby dining options.
Room Quality
6.95
Standard quality for this hotel tier.
Amenities
6.95
Standard quality for this hotel tier.
Value for Money
5.95
Standard quality for this hotel tier.
Food and Beverage
6.95
Standard quality for this hotel tier.
Overall Experience
6.75
Overall experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:57

Property Description

Luxurious Spa Experience
Indulge in relaxation at the full-service spa for a truly pampering stay.

Gourmet Dining and Refreshing Drinks
Savor international cuisine at Lorenzo and enjoy 24-hour room service. Unwind with a drink at one of the two bars/lounges.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, and a business center. The hotel also offers a roundtrip airport shuttle and free valet parking.

With a stay at Clarens Hotel, experience luxury and convenience in the heart of Gurugram. Book now for a memorable getaway!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.8
Based on 21 reviews
Cleanliness: 4.95
Service: 7.45
Location: 8.45
Room Quality: 6.95
Amenities: 6.95
Value for Money: 5.95
Food and Beverage: 6.95
Overall Experience: 6.75
Y
YUKI
8
Pros:

洗濯機が動いていないと言われ、ランドリーサービスを使えませんでした。
ただし、空港からのアクセスや近場の飲食店等は充実しているので、ビジネス利用としては問題ないと思います。

2025-09-05 via Nuitee
R
Rohit family
2
Pros:

Even though i booked deluxe room, i was downgraded to standard because they were sold out. Hotel arranges club style party every weekend, hence, i could not sleep the whole night. There is no mention or warning that there will be party with loud music. Such a terrible experience and staff is not helpful.

2023-02-21 via Nuitee
R
Rakesh family
4
Pros:

We had to frequently change rooms. Doors to the washrooms did not work, it got flooded. There was loud noise through the night (till 5am) on Friday and Saturday as there is a club there too.

2023-02-20 via Nuitee
K
Kanika family
10
Pros:

Good property

2023-01-24 via Nuitee
C
Chitrakshi friends
10
Pros:

Property was near ggn hub

2022-08-18 via Nuitee
V
Verified traveler
8
Pros:

It was a great experience. Even during Covid - absolutely clean, sanitized and the entire staff was following all necessary protocols.

2022-01-08 via Nuitee
V
Verified traveler
4
Not for fior sleep
Pros:

Sound beats from the club in room till 5am on weekend...not a good choice if you wanna sleep.

2021-12-04 via Nuitee
V
Verified traveler
2
No next time
Pros:

The hotel has Karaoke bar and music bar on roof,
I stayed Friday and Saturday, 2 nitgts, it was so so noisy,
Base sound was beating until 3 am.
Also, they could not serve Japanese breakfast for Hotels.com customer,
No next time.

金曜日と土曜日 2泊しましたが、2階にカラオケがあり、屋上にもバーがあります。
ベース音が一晩中響いており、眠れません。
また、HOTELS。COMで予約すると日本食のサービスはありません。

2019-10-19 via Nuitee
V
Verified traveler
8
clean hotel with huge room
Pros:

Room is large and facilities are not bad.
The only thing that might be a disadvantage is that when at night, until 1 am, in the room you could heard the sound from Karaoke bar. It’s noisy.
Do not include tooth brush in this hotel.
Breakfast you can choose whether western style or Japanese set menu.
Internet speed is a little bit slow for me.
Bed is a little bit hard for me. But not bad.

部屋は広くて綺麗でした。設備は新しい感じてました。
しかし欠点として、深夜一時まで、ホテルのカラオケバーからの音が聞こえます。うるさかったです。
部屋に歯ブラシはないです。
朝食は洋式か和食セットの選択ができます。
インターネットのスピードはちょっとだけ遅かったです。
ベッドはちょっと硬めの方です。

2019-08-10 via Nuitee
Y
YUKIO
6
ネットは遅く改善が必要
Pros:

部屋は広くきれい。夜中のカラオケの音が気になる。朝食は選択肢が少なく改善要

2018-03-11 via Nuitee
S
Sangeet
4
Could have been better....
Pros:

I really wish the bedding was better. It was really hard and while some would prefer that, it is not what is expected generally?
Moreover there was no dental kit (atleast a toothbrush and toothpaste)- Which is highly recommended when you are running a business hotel.

2016-07-31 via Nuitee
E
Eiji
8
ビジネス
Pros:

ビジネスで1泊はいいと思います。
近くには何もなさそうでした。

2016-01-24 via Nuitee
V
Verified traveler
10
Great hotel
Pros:

Everything was wonderful. Will definitely book this hotel again

2015-11-17 via Nuitee
A
Aravindhan
6
Service not o.k
Pros:

Service was not good and food was not up to the mark

2015-06-29 via Nuitee
V
Verified traveler
8
サービスは迅速
Pros:

以前もクラレンスホテルを利用したことがあります。このホテルのランドリーのレベルは隣のDia Park Premierよりも上です。とにかくサービス対応が迅速。総合で満点をつけなかった理由は、食事の値段がやや高いことと日本食(朝食以外)がないということだけです。また、利用したいホテルです。

2015-06-15 via Nuitee
R
Rajan
8
Great location
Pros:

Stayed there from 7th to 13th November. Lovely corner room, better then expected. Very smooth check-in and quick check out.

2014-11-14 via Nuitee
A
Ashirvad Lobo
10
Great Business Hotel
Pros:

Help a conference here and stayed 2 nights. Good rates, great staff and good food.

2014-05-02 via Nuitee
C
chandanc22
6
Slightly over-hyped with over positive reviews
Pros:

Courteous staff, right from front desk to room service.

Towels are more brown than white.

TV channels are mostly free to air or from Zee bouquet. No English news channel, no English language entertainment channels, or Star sports / Ten sports

Complimentary breakfast is pretty basic.

But what made me wary of this hotel is its Location. Pigs roam all around the property front / back and sides and it is located within 100 mts. Of a large open plot where all labourers and watchmen head with a filled bottle for their morning ablution.

Try not getting fooled by the reviews on the menu. The most ordinary dish costs over Rs 250/- and a dinner could set a single person back by over a 1000/- backs having Dal, roti, sabji.

2014-05-02 via Nuitee
V
Verified traveler
8
Pros:

Short stay- Comfortable and nice

2014-04-30 via Nuitee
A
Ajay
8
Nice hotel
Pros:

Nice and very comfortable rooms. Food quality is very good

2014-04-14 via Nuitee