Garden Inn, Penang

Hotels
7.7 (545 reviews)
41, Anson Road , George Town , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Massage services
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Central location
Clean and tidy rooms
Friendly staff
Value for money
Cons:
Noise issues from adjacent rooms
Inconsistent cleanliness
Amenities could be improved

Categories

Cleanliness
6.58
Room was clean but some reviews mentioned issues with cleanliness.
Service
8.57
Friendly front service and accommodating staff were positively highlighted.
Location
8.57
Central location mentioned as a pro in multiple reviews.
Room Quality
7.08
Rooms are spacious and comfortable, albeit some reported noise issues.
Amenities
7.58
Provided basic amenities, but some guests requested improvements.
Value for Money
8.07
Generally regarded as fair value for what is offered.
Food and Beverage
7.08
Limited comments on food, but no major negatives noted.
Overall Experience
8.07
Overall experience is good, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Convenient Location
Situated near popular attractions like Northam Beach and Penang Times Square.

Comfortable Rooms
Air-conditioned rooms with city views, flat-screen TV, and free WiFi for a relaxing stay.

Multilingual Staff
Friendly staff fluent in Mandarin, English, Malay, and Chinese available 24/7 for your assistance.

Book now for a memorable stay at Garden Inn, Penang with a variety of amenities and a welcoming atmosphere.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that effective 1 June 2014, the Penang City Council will be imposing a local government fee of MYR 2 per room per night payable at the hotel for all bookings including all prior reservations made.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 545 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 7.58
Value for Money: 8.07
Food and Beverage: 7.08
Overall Experience: 8.07
M
Mohd • solo_traveller • my
8
2026-02-10 • via Nuitee
H
Hayati • extended_group • my
9
2026-02-08 • via Nuitee
A
Aldrick • family_with_children • re
7
Bon emplacement et bon equipemment
Pros:

Hôtel se trouvant juste a l'extrémité ouest de Georges town permettant facilement de la visiter a pied. Une la erie automatique est disponible au sein de l'hôtel. Lit confortable.

Cons:

Chambre très propre mais salle de bain ayant besoin d'un effort supplémentaire de nettoyage (c'est souvent le cas dans les villes de Penang, Ipoh, Cameron highlands, et langkawi. Je précise cela pour prévenir qu'il n'est pas sur qu'un autre hébergement presentera une salle de bain beaucoup plus clean)

2026-01-27 • via Nuitee
Q
Qais • family_with_children • om
4
Pros:

الموقع ممتاز قريب من الخدمات
الطاقم متعاونين

Cons:

أصوات مزعجة من موسيقى أو المدرسة القريبة من السكن وتستمر ف الليل وقد لا يرتاح لها البعض

جودة الفندق مقبولة ولكن ليست الخيار الأنسب

2026-01-25 • via Nuitee
T
Tayfun • family_with_children • tr
3
Pros:

Konumu

Cons:

Çalışanlar çok soğuk

2026-01-19 • via Nuitee
D
Dominic • solo_traveller • gb
9
2026-01-17 • via Nuitee
A
Amirul • couple • my
10
Good
Pros:

Very good

2026-01-13 • via Nuitee
W
Wai • solo_traveller • my
8
2026-01-08 • via Nuitee
M
Mathi • family_with_children • my
5
2026-01-05 • via Nuitee
M
Mohannad • family_with_children • ae
8
2026-01-04 • via Nuitee
F
Fareez Yusran • family_with_children • my
9
Central spot for budget travellers
Pros:

Location is central; easy to go to the historic city centre if you are driving or using e-hailing. Parking spots are available in front and at the back of the hotel. There's a self-service paid laundry. Drinking water filter is also provided.

Cons:

It's an older hotel, so expect some part of the walls and floors to not be perfect.

2026-01-02 • via Nuitee
R
Ridzwal • family_with_children • my
9
Pros:

tempat yg strategik..hotel sgt memuaskan

2026-01-01 • via Nuitee
A
Afham • couple • my
10
2026-01-01 • via Nuitee
A
Alycia • couple • my
10
2025-12-31 • via Nuitee
R
ROZITA • family_with_children • my
7
2025-12-30 • via Nuitee
F
Fikri3996 • couple • my
7
2025-12-30 • via Nuitee
N
Norlinda • extended_group • my
7
Pros:

Good

2025-12-29 • via Nuitee
L
Lin • couple • my
7
Value for money hotel in heart of Penang
Pros:

1) Although quite an old hotel, it's in a Good location, central yet away from the really traffic jam areas.
2) Parking availability on site is great, no need to worry about where to park!
3) Water dispenser on every(?) floor - very considerate and more environmental friendly, vs giving 2x bottles of water/day. Reduce use of plastic!

Cons:

Perhaps sound proofing can be improved, the loud music from next door (our room faces the food court) otherwise hotel is very comfortable and reasonable for the price

2025-12-29 • via Nuitee
M
Mohammad Hakime Bin Zakaria • couple • my
8
2025-12-29 • via Nuitee
G
grzegorz • family_with_children • pl
8
Pros:

Lokalizacja prawie w centrum starego miasta, czyli George Town.

Cons:

Problem z takxi , można to ogarnąć tylko przez aplikację Grab.

2025-12-28 • via Nuitee