Garden Inn, Penang

Hotels
7.7 (576 reviews)
41, Anson Road , George Town , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Central location
Clean and tidy rooms
Friendly staff
Value for money
Cons:
Noise issues from adjacent rooms
Inconsistent cleanliness
Amenities could be improved

Categories

Cleanliness
6.58
Room was clean but some reviews mentioned issues with cleanliness.
Service
8.57
Friendly front service and accommodating staff were positively highlighted.
Location
8.57
Central location mentioned as a pro in multiple reviews.
Room Quality
7.08
Rooms are spacious and comfortable, albeit some reported noise issues.
Amenities
7.58
Provided basic amenities, but some guests requested improvements.
Value for Money
8.07
Generally regarded as fair value for what is offered.
Food and Beverage
7.08
Limited comments on food, but no major negatives noted.
Overall Experience
8.07
Overall experience is good, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Convenient Location
Situated near popular attractions like Northam Beach and Penang Times Square.

Comfortable Rooms
Air-conditioned rooms with city views, flat-screen TV, and free WiFi for a relaxing stay.

Multilingual Staff
Friendly staff fluent in Mandarin, English, Malay, and Chinese available 24/7 for your assistance.

Book now for a memorable stay at Garden Inn, Penang with a variety of amenities and a welcoming atmosphere.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that effective 1 June 2014, the Penang City Council will be imposing a local government fee of MYR 2 per room per night payable at the hotel for all bookings including all prior reservations made.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 576 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 7.58
Value for Money: 8.07
Food and Beverage: 7.08
Overall Experience: 8.07
L
Lily Muliana • family_with_children • my
7
2026-05-08 • via Nuitee
C
Candyz Chua • solo_traveller • my
6
Feedback for Improvement – Recent Stay Experience
Pros:

Parking available

Cons:

The bed mattress could be improved for better comfort. There was also frequent noise from a nearby office alarm that kept ringing day and night, which affected my sleep—I couldn’t sleep well on the second night.

The bathroom water pressure was acceptable. Overall, for a budget hotel in Penang, the price is reasonable.

2026-05-02 • via Nuitee
S
Shahida • family_with_children • fr
7
Pros:

Agréable, correspond à la description.

2026-05-02 • via Nuitee
S
Seng • solo_traveller • sg
9
I can say is good stay.
Pros:

No breakfast, I like bcos next door is hawker center night time can drink beer and music entertainment.

Cons:

At this price to me is ok.

2026-05-01 • via Nuitee
N
NABILA • couple • my
10
2026-04-29 • via Nuitee
S
Syahmi • couple • my
8
2026-04-26 • via Nuitee
J
Julie • solo_traveller • ke
9
2026-04-19 • via Nuitee
L
lean seng • couple • my
7
2026-04-08 • via Nuitee
S
Saw • family_with_children • my
1
2026-04-07 • via Nuitee
M
MkamalH • family_with_children • my
6
2026-04-03 • via Nuitee
P
Philip • solo_traveller • my
7
Pros:

Plenty of car parks.
Hotel is near to food court and eateries, just a 5 - 10 minutes walk to Jalan McAlister full of restaurants, eateries and hawker stalls.

Cons:

Maybe can provide a better pillow, as it's a bit flat to my standards.

2026-03-29 • via Nuitee
D
Durian Musang King • family_with_children • my
9
2026-03-27 • via Nuitee
D
Durian Musang King • family_with_children • my
9
2026-03-27 • via Nuitee
V
Vladimir • solo_traveller • by
5
Pros:

В коридоре кулер с водой). До исторического центра города и торговых центров 30 минут пешком.

Cons:

Старый и уставший отель. Проживание с налогами обошлось 35$ в сутки что совершенно не соответствует качеству представляемых услуг. В отеле нет пододеяльников, одеяло лежит между двумя простынями, что совершенно не удобно и не гигиенично. На протяжении трех ночей срабатывала сигнализация в одном из соседних зданий, что очень мешало отдыху. В номере нет электрочайника. Фен выдается на ресепшен по запросу. «Удивительное» место по стоимости сравнимое с проживанием в центре Куала Лумпура.

2026-03-25 • via Nuitee
C
Chew • family_with_children • my
7
2026-03-24 • via Nuitee
F
FAUZIAH • solo_traveller • my
8
2026-03-24 • via Nuitee
F
FAUZIAH • solo_traveller • my
8
2026-03-24 • via Nuitee
C
CHANG • family_with_children • my
7
2026-03-19 • via Nuitee
D
Doris • family_with_children • my
9
Pros:

出入很方便环境很优美

Cons:

没什么不满意

2026-03-18 • via Nuitee
D
Doris • family_with_children • my
10
2026-03-18 • via Nuitee