Wakayama Urban Hotel

Hotels
7.8 (1401 reviews)
Kuroda 1-2-17 , Wakayama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Coffee Shop on site
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Varied breakfast
Cons:
Cleanliness issues
Small bed size
Confusing layout

Categories

Cleanliness
6.91
Some complaints about dust and cleanliness issues in the rooms.
Service
8.38
Multiple mentions of friendly and helpful staff.
Location
8.42
Very convenient location close to the train and bus stations.
Room Quality
7.37
Some positive comments on room size, but concerns about bed comfort and discrepancies in room assignments.
Amenities
7.9
General satisfaction with hotel amenities, despite some specific cleanliness issues.
Value for Money
7.86
Good value for the price with a decent room and breakfast.
Food and Beverage
7.91
Breakfast received favorable mentions for variety and quality.
Overall Experience
7.68
Overall a satisfactory experience, with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:25

Property Description

Convenient Location and Amenities

Situated just a 3-minute walk from JR Wakayama Station, Wakayama Urban Hotel offers free WiFi, bicycle rentals, and a coin launderette. Guests can enjoy complimentary coffee at the lobby in the evenings and explore nearby attractions such as Wakayama Castle.

Comfortable Rooms and Facilities

The hotel's rooms are tastefully decorated in dark colors and equipped with modern conveniences like an electric kettle, air purifier/humidifier, and flat-screen TV with pay-per-view channels. The bathrooms feature a bathtub, hairdryer, and free toiletries, with the option to choose from a variety of pillows for a personalized stay.

Convenient Services and Dining Options

With a 24-hour front desk, free luggage storage, and internet PCs in the lobby, Wakayama Urban Hotel ensures a hassle-free stay for guests. Additionally, the on-site Grande restaurant serves delicious breakfast and lunch meals, adding to the overall convenience and comfort of your stay.

Book your stay at Wakayama Urban Hotel for a memorable and relaxing experience.

Important information:

The full amount of the reservation must be paid at check-in.

Please contact the hotel in advance if you are bringing children. Additional fees may apply.

Please contact the hotel in advance if you wish to use parking. On-site parking is subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs JPY 1000 per day.

Location

Guest Reviews

7.8
Based on 1401 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
K
Keisuke • couple • jp
8
2026-04-16 • via Nuitee
A
Angela • family_with_children • au
9
Pros:

The proximity to the JR Wakayama Station; it took about 5 minutes to walk from the hotel to the hotel.

2026-04-16 • via Nuitee
Y
yuji • couple • jp
9
快適でした
Pros:

綺麗でした

Cons:

お風呂の湯の出がイマイチ

2026-04-15 • via Nuitee
M
Masaharu • extended_group • jp
7
普通のビジネス並み
Pros:

部屋が少し広め

Cons:

朝食追加だったがどうもいまいち

2026-04-11 • via Nuitee
E
EY • family_with_children • sg
8
Pros:

Hotel and rooms were clean, staff were friendly

2026-04-10 • via Nuitee
H
hiroshi • solo_traveller • jp
6
清潔感はあったのでよかったです。
Pros:

室内が広くてゆったり寛げ疲れを癒すことが出来ました。

Cons:

洗面の蛇口の根本から水漏れしてたのが気になりました。
空気洗浄機の音がうるさくて電源をoffして寝ました。

2026-04-09 • via Nuitee
まっ君 • family_with_children • ph
7
Pros:

立地は問題ない。価格的にも高くもなく、安くもなく。

Cons:

エアコンからゴミが沢山落ちてきた

2026-04-06 • via Nuitee
H
HUEIWEN • extended_group • tw
10
Pros:

旅館提供多日免費寄放行李服務，對於走熊野古道的人很方便

2026-04-06 • via Nuitee
H
Hisakazu • family_with_children • jp
8
2026-04-04 • via Nuitee
M
manabu • extended_group • jp
8
2026-03-30 • via Nuitee
H
hitomi • family_with_children • jp
8
2026-03-30 • via Nuitee
成田 • extended_group • jp
8
2026-03-29 • via Nuitee
K
Kit Ying • couple • my
10
2026-03-29 • via Nuitee
K
Kaewthong • couple • th
10
2026-03-27 • via Nuitee
T
TAIKI • couple • jp
10
Pros:

部屋が広くて綺麗だった

Cons:

シャワーの水圧が弱かった

2026-03-25 • via Nuitee
S
Sophia • couple • gb
10
2026-03-24 • via Nuitee
谷 • solo_traveller • jp
10
2026-03-20 • via Nuitee
S
siraya • couple • th
8
Convenient and good location to explore wakayama
Pros:

Close to train station, 7-11, market and some nice restaurants. Its a great spot to jump off and explore other sites in the prefecture so we used as home base for our daily tours and last night before departure to Koyasan. I also liked that the staff helped organise luggage to be sent to Hiroshima hotel and called to confirm at destination for us.

Cons:

Nothing.

2026-03-20 • via Nuitee
M
Maiko • family_with_children • jp
10
2026-03-16 • via Nuitee
K
Kaori • couple • jp
8
それにしても部屋が広く綺麗なのは、自分はありがたかった。なので、また利用したいと思います。
Pros:

部屋が広い

Cons:

スタッフさんは、どちらかと言うと無愛想。部屋の説明とかアメニティ、ウェルカムドリンクの説明などほぼなし。
シャワーキャップがなかったのは困りました。

2026-03-15 • via Nuitee