Hanoi Brilliant Hotel & Spa

Staffs are friendly and approachable. The hotel was walkable to some tourist spots . We have different choices for breakfast

I had a wonderful stay at Hanoi Brilliant Hotel & Spa. What impressed me the most was the staff—they were incredibly friendly, welcoming, and always willing to help with a smile. The room was clean, well-equipped, and the hotel's location is very convenient, close to Hoan Kiem Lake and the Old Quarter. The service was excellent and definitely worth the price. I would happily stay here again on my next visit to Hanoi!

I had a great experience staying here. The staff were incredibly kind and attentive, making me feel welcome from the moment I arrived. The hotel was clean, well-maintained, and conveniently located. I would definitely come back.

I had a wonderful stay at Hanoi Brilliant Hotel & Spa. What impressed me the most was the staff—they were incredibly friendly, welcoming, and always ready to help with a smile. The room was clean, comfortable, and well-equipped, and the hotel's location is very convenient, just a short walk from Hoan Kiem Lake and the Old Quarter. The service was excellent and definitely worth the price. I would happily stay here again and highly recommend this hotel!

The hotel is clean, cozy, and in a great location, making it easy to explore the Old Quarter. The staff were all friendly, professional, and always greeted us with a smile. They were happy to help with recommendations and made us feel welcome throughout our stay.

The room was comfortable, breakfast was delicious, and everything exceeded our expectations.

Highly recommended for anyone visiting Hanoi. I'll definitely stay here again on my next trip!

We stay there for 5 nights and I couldn’t ask for more!
The staff were super helpful and I feel like they’re always there when you need them!

May be this is the best stay i have got in my entire trip to Vietnam.
Hanoi the city of life and Hanoi Brilliant Hotel & Spa the main center for hospitality and elegance. I have got the best stay here and all the staff were very kind and cooperative. And even the location of this hotel is at Old Quarters where we get everything near by. I truly and honestly recommend this hotel to my friends and family who would be visiting Hanoi.
Special thanks to Chloe Vu our services manager who had taken care of our early check in with our 1yr old baby. They have even provided baby chair to the room which helped us as lot to feed our baby.

I had a really comfortable stay at Hanoi Brilliant Hotel & Spa. The room was clean, the location was super convenient, and the staff were always friendly and helpful whenever I needed support.

What impressed me the most was how quickly the team handled feedback. They responded immediately and genuinely cared about improving my experience, which made me feel very well taken care of 🫶🏻

The breakfast was good, the room was quiet, and the bed was very comfortable, so I slept really well. I would definitely stay here again on my next trip to Hanoi 💖

I’ve got a really nice stay! Thanks to all the staff, always got a smile on their face and very helpful.

A very nice boutique hotel in the old quarter. Staff are super friendly, and room are really comfortable!!

Stayed here for 3 days during my trip in Vietnam and honestly, this hotel became like a second home to me.

The staff were incredibly friendly, welcoming, and always ready to help with anything I needed. Special thanks to the front desk team for making every day feel warm and comfortable — they were not only professional but also genuinely caring and fun to talk to.

The room was clean, comfortable, and the location was convenient for exploring the city. What made this stay special was the people here. After a long day outside, it always felt nice coming “home” to familiar smiles and good conversations.

Thank you for making my stay in Vietnam such a memorable one. I’ll definitely come back in the future — maybe even in 2027 like we joked about 😄

Highly recommended for anyone looking for a cozy stay with amazing hospitality!

I really enjoy the atmosphere and the people here. Room are clean and quiet! They're always helpful and got a smile on their face. 100% will coming back in the future

Friendly staff and great location.

The Hanoi Brilliant hotel was the perfect stay to explore Hanoi. Staff were extremely helpful to organise transportation throughout our stay, and extremely accomodating with luggage storage and use of facilities after our check out for our late flight!

The rooms were excellent. Great place to stay in the old quarter.

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The hotel is near the Old Quarter and Hoan Kiem Lake, so it's not too crowded and there are no restrictions. It's a 5-10 minute walk to explore, shop, and eat. The staff are friendly, lovely, and enthusiastic.

(The female receptionist on the evening shift on May 11th was very helpful). I was very pleased with the service here.

The room is spacious and comfortable, but it lacks soundproofing, so any noise outside can be heard and vice versa, which needs improvement.

Fabulous people, beautiful place. Very accommodating and helpful staff. Close to shops and cafes.