The Beach Tulum Hotel

We’ve returned from a delightful 6-night stay at Cabanas Tulum, a small boutique-like hotel on the ocean’s edge. Staff is superlative. Grounds are gorgeous and manicured. Rooms are small but totally adequate with each facing the ocean, although some may lack sight of the ocean. Our room was oceanfront, and we enjoyed a hot tub-like pool. Who needs a large room with this kind of panorama outside the full glass slider? The beach is gorgeous with a variety of beach furniture from which to choose for your stay.
We admired the white fences in the attached photo, which separated us from our neighbors. Nothing goes to waste here.
Beach bags, pillows and towels are included.
To give you an idea of how fantastic these people are, listen to this story. One night a favorite earring came off in the bedclothes. I looked and looked for it, but to no avail. When I returned from the day’s adventures, my lost earring was on the bureau, placed there by the maid, Magaly. Unbelievable.
Aldo was exceptionally helpful with our luggage. Ken was a welcoming and knowledgeable reception person. We know there were many others whose names we don't know.
Daily breakfast at Fresco’s is included in the fee for the room. The breakfast menu is extensive and delicious. We ventured outside the hotel for food, but you don’t need to. We found nothing better than the hotel restaurants and that includes a visit to a Michelin-rated place. As with the hotel staff, restaurant staff is superlative.
In both places, you are welcomed and made to feel like family. Hurry to this little piece of heaven on earth.

Aldo introduced us to the most luxurious hotel in the world the restaurants next door were fabulous and David and Leslie were so friendly in the spa and the staff is extremely friendly, march is the best time but any time is the best here at the Tulum Beach hotel!

This place was absolutely fabulous from the minute we drove up until the time we left. Super accommodating staff across the board, beautiful grounds and rooms, and fantastic food and drinks. We will go to The Beach every year from here on out. Thank you guys!!

Property is impeccable, rustic chic, well maintained. High quality in everything they do. Staff is friendly and amazing. Aldo our concierge and Axle our bartender treated us like old friends and made us feel so welcome. (and so many others as well!) We’ve been to several all inclusive resorts and wanted to try something different, and this set a new standard - 10x better than any all inclusive. Only 28 rooms here so they remember your name and it feels like family after just a few days. Beach is amazing, reserved beach beds and very attentive staff out there to move beds, umbrellas, etc. Best walkable beach with lots of interesting properties to check out on your walks both directions. Food on property was amazing at Ziggy’s and close walk to many great spots. We did the Yoga class 3 days, great way to start the day in between the sunrise and amazing fresh made to order breakfast - seriously the best breakfast ever. Got something different every day and it was all 10/10. We had a rooftop room, really cool to have 2 balconies and a rooftop hot tub. We were in room 215 and could look down into Ziggy’s and even enjoy their live music. Bad weather back home made us extend our stay one extra day and I was still not ready to leave this morning. We were here January 21-26 2026 and weather was perfect. You’re also so close to some great excursions like Tulum Ruins, Akumal bay snorkeling, and underground Cenotes - we highly recommend. All in all, sad to leave and can’t wait to come back. Nothing but great memories at The Beach Tulum!

Les superbes chambres directement sur la plage, le service top, la déco, et les deux restaurants attenants à l’hôtel dont la nourriture est divine !

My husband and I had an amazing experience at the beach tulum to celebrate our anniversary. The service from the concierge, bar, and beach area was outstanding. I loved how quiet and peaceful it was - it felt like we had the whole place to ourselves. It was also nice to have the gym and hydrotherapy areas to ourselves. We also loved healthy breakfast options at fresco's. Location is also great, we were able to walk around to restaurants pretty easily. Thank you for a great stay!

I spent 7 days at The Beach Tulum and enjoyed every second. A few reasons for my 5 Star Review

1. The people: The entire staff is so kind and welcoming and really make the entire experience so enjoyable. I appreciated that they communicated by WhatsApp as it made any request (front desk, concierge, food orders to anywhere on site that I was from my room to my beach bed, and spa services) and they are so fast to respond. It’s so convenient!
2. The rooms are AMAZING! It was so nice spending hours on my patio in the hammock listening to the ocean, having room service on the sofa on the patio, enjoying the stars in the private hot tub on my rooftop, or just spending a lazy day in bed with the fresh ocean breeze filling the room.
3. The grounds were gorgeous and well-kept at all times. I loved having a private sunbed on the beach, and even though we didn’t spend any time at the pool, it made for a tranquil walk to our room.
3. All the food is amazing; we never got food anywhere else because there was such a great variety between the 2 restaurants.
4. It was nice that both the gym and spa circuit could be reserved so that you could have them privately to yourself
5. The daily yoga was fantastic (the yoga palapa was beautiful and captured the morning breeze perfectly) - it was nice to have a variety of instructors to experience different flows. I also participated in the sound healing they offered and would highly recommend it!

I’m sure I’m missing things but I truly enjoyed the time we spent there and would absolutely return to this hotel if we are ever back in Tulum!

The hotel was beautiful, albeit a bit primitive. The beach was devine and the staff extremely friendly. The downside is that we were unaware that it is in the middle of the party areas and the booming music seemed to never end. The food was 8+ stars and we probably enjoyed the drinks and food better than ARCA, which we found way overrated and overpriced. In closing, the hotel needs to be more transparent about the adjacent clubs with the booming music, the housekeeping staff needs better training and the only thing keeping this hotel from getting a better rating is elevating the service standards.

Wow! The hotel staff is truly five star, everyone at the front desk, also Aldo, Axle, Ivan, Zosimo! It was truly relaxing and our private rooftop was literally icing on the cake. Their restaurant, Ziggy’s is one of the better around! The hotel is right in the middle of Tulum but like an island of calm! We are already planning our return.

We stayed here for 5 nights and it was wonderful. The staff and service was something we have not experienced in a long time (including our last stay at a Ritz). All the staff were friendly, accommodating and remembered everything! Extra time and care was put into cleaning our room. The location was great and was on such a gorgeous stretch of beach which was so peaceful and clean (and kept clean all day). The food and drinks were great and having breakfast included (without limitations) was lovely. If we go back to Tulum I would not stay anywhere else. It’s a reminder of how great service can be!

Bad bed bugs, the staff were amazing and the food was great but the bed bugs were bad! I would suggest checking before you stay

Wonderful staff and great food

Hotel an einer guten Lage. Das Hotel stellt diverse Sachen wie Mückenschutz, After Sun Creme etc. zur Verfügung. Zudem hatten wir direkten Zugang zum Strand von unserem Hotelzimmer aus.

Staff are very professional. Clean and great surface. This trip was our fifth time staying in this hotel I highly recommended.

One of the best vacations we have ever been on. Words cannot describe the hospitality we received from every single staff member. They were kind, attentive and appreciative. The resort is absolutely gorgeous! Clean, relaxing and peaceful. The food was outstanding. Every bite and sip of every we had was 5 star! Fresh, flavorful, clean and delicious!
The check-in staff was so welcoming and willing to help with anything. We never waiting for more than 20 seconds when we sent a request on What’s-app. Thank you Axle and Aldo for going above and beyond!!

The second time I have stayed at The Beach. From start to finish that staff was exceptional. I truly appreciate Marisol, Valencia, Also, and Axel. The made me feel very comfortable and took care of any needs.
The property and room are absolutely beautiful.
I also really enjoyed Ziggys.