Radisson Blu Plaza El Bosque Santiago

Hotels
Radisson Blu Americas
8.8 (8857 reviews)
Manquehue 656 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Ample rooms
Friendly staff
Convenient location
Cons:
Pool not available
Inadequate food options
High minibar prices

Categories

Cleanliness
9.05
Overall positive sentiments regarding cleanliness, with specific mentions of well-maintained rooms and excellent cleaning service.
Service
9.55
Multiple positive mentions about the staff being very friendly and helpful, which enhanced guests' experiences.
Location
9.55
Location praised for its proximity to attractions and overall convenience.
Room Quality
9.05
Rooms described as spacious and comfortable, though some issues with expectations about suites.
Amenities
8.05
Mary issues with pool availability and maintenance affected perceptions of amenities.
Value for Money
8.55
Mixed reviews regarding the value, with mentions of high minibar prices and poor New Year's dinner experience.
Food and Beverage
7.55
Breakfast received good feedback, but significant complaints regarding the lack of food options and the quality of meals.
Overall Experience
9.05
General satisfaction with the stay, despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:37

Property Description

Luxurious Accommodations: Enjoy a comfortable stay at Plaza el Bosque Nueva Las Condes, where each room is equipped with air conditioning, a private bathroom, and satellite TV.

Indoor Pool and Restaurant: Take advantage of the indoor pool facilities and dine at the on-site restaurant during your stay at Plaza el Bosque Nueva Las Condes.

Convenient Location and Services: Located just 12 km from downtown Santiago and offering shuttle services to the airport for an extra fee, Plaza el Bosque Nueva Las Condes provides a convenient and hassle-free experience for guests.

Book your stay now at Plaza el Bosque Nueva Las Condes for a memorable and relaxing experience in Las Condes.

Important information:

Upon check-in, the hotel will conduct a pre-authorization on guest's credit card for the total of the stay, plus an amount for extra charges.

The hotel does not accept checks as a form of payment.

The hotel's current exchange rate will be applied when paying with local currency. Please note that the hotel's exchange rate may vary from the national exchange rate.

Pet Policy:
* Only 1 dog or cat of small breeds per room is allowed. * Maximum weight 20 kg * Up to date Health documents (vaccines, controls, etc.) * Pet must stay in the room. To walk the pet in public areas, must be done so on a leash or in an exclusive transport case or suitcase, always supervised by its owner. It cannot circulate by pool, sauna and gym. Nor can it do it in restaurants, due the inconvenience it can cause to guests * Guarantee fee US $ 200 + VAT for possible damages to furniture, bedding, curtains, floor etc. * Pet charge US $ 40 per day + VAT *

* LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for US$80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 8857 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.55
Room Quality: 9.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 9.05
S
susana solo_traveller uy
10
Un hotel excepcional con un personal superlativo.
Pros:

Todo. Voy con frecuencia desde Uruguay asique lo conozco bien. Es excelente.

Cons:

Nada

2026-06-27 via Nuitee
C
Chris_GDelafuente solo_traveller cl
9
Pros:

Excelente ubicación y el personal sumamente amable. Destaco al personal de recepcion y en room service a Srta. Ximena, por su excelente disposición.

Cons:

Mejorable totalmnete la carta de restaurant

2026-06-27 via Nuitee
M
Martinez Aviles family_with_children cl
8
2026-06-27 via Nuitee
C
Carolina family_with_children cl
10
2026-06-27 via Nuitee
N
Nuñez solo_traveller cl
10
Muy bien para familias
Pros:

Lo mejor es la ubicación

2026-06-27 via Nuitee
M
MARIANO family_with_children ar
10
2026-06-26 via Nuitee
S
Sotavento71 solo_traveller cl
9
Vacaciones de invierno
Pros:

La atención, el desayuno bien completo, la seguridad del sector, estacionamiento, piscina temperada y cerca de todo.

Cons:

El sonido perpetuo casi del aire acondicionado, y cierto olor a humo que de repente se sentía.

2026-06-26 via Nuitee
M
MARIANO family_with_children ar
10
2026-06-26 via Nuitee
R
Rafael couple br
10
2026-06-26 via Nuitee
D
debora couple ar
5
Desayuno sin cafe !!
Pros:

Tenia mucha expectativa, pero me defraudó.

Cons:

El agua caliente demoraba mucho en salir, mucho mas de 6 minutos, Minutos !! no segundos !!! el cafe era un desastre, el día miércoles se rompieron las maquinas de cafe y se estropeó el desayuno. Todos finjieron demencia.
Antes de contratar me ofrecieron un auto para que me busque en el aeropuerto, free. Cuando lo pedí me querian cobrar.

2026-06-25 via Nuitee
H
HECTOR couple cl
9
Bien ubicado y buena atención.
Pros:

Ubicación espectacular

Cons:

Frio

2026-06-25 via Nuitee
M
Monteiro couple br
10
2026-06-25 via Nuitee
S
Soto solo_traveller cl
9
Pros:

Las instalaciones

Cons:

Todo me gusto

2026-06-25 via Nuitee
Y
Yenny couple cl
10
Pros:

Excelente ubicación, instalaciones limpias y cómodas y el desayuno excelente.

2026-06-25 via Nuitee
C
claudia couple uy
10
Pros:

Muy bien ubicado, las instalaciones limpias y amplias, el personal muy educado y profesional, todo de 10

2026-06-25 via Nuitee
S
Selim family_with_children cl
10
Placentera y cómoda estancia en un hermoso hotel.
Pros:

Muy buen y variado desayuno. El gimnasio y la piscina muy buenos lugares. La habitación amplia y las camas muy cómodas. Todo el personal muy amable. Muy buen detalle contar con un lugar con pantalla gigante, para disfrutar el Mundial.

Cons:

Todo funcionó bien. A mantener la calidad del servicio.

2026-06-25 via Nuitee
R
Ronald couple cl
9
2026-06-25 via Nuitee
D
Danielson family_with_children br
10
2026-06-25 via Nuitee
R
Rafael couple cl
10
Cuando el profesionalismo y el corazón van de la mano
Pros:

El lugar, las instalaciones y la calidad en el servicio. Un buen estándar en el desayuno, la piscina temperada, los espacios como terrazas, etc. todo nos pareció formidable. Pero destacó enormemente la calidad del personal.

El personal en el “ front desk” simplemente excepcional. Destaco a Mauricio y Eduardo particularmente por su paciencia, delicadeza y por asegurarnos que todo estuviera perfecto.

Jaqueline, Sebastián, Michael y Yony en el restaurante nos brindaron un servicio formidable, lleno de detalles, de ayudarnos a sentir bienvenidos, cuidados. Hay amor por lo que hacen y eso lo notas.

Destacamos también a Andrés en la recepción. Mi pareja que es no vidente, se sintió todo el rato acompañado. Andrés lo guió por el hotel cuando por trabajo tuve que ausentarme. Destacó también a Diego en el equipo de IT que tuvo la gentileza de configurar la TV para una persona ciega.

Cons:

Nada en abaoluto

2026-06-25 via Nuitee
A
Arkoudaki34 solo_traveller gb
10
true accessibility comes from the heart
Pros:

As a blind person, traveling always requires a leap of faith in the places I visit. My recent stay at the Radisson Blu in Santiago de Chile did not just meet my expectations—it deeply moved me due to the immense human warmth of its staff.
The hotel facilities are fantastic; I thoroughly enjoyed the heated pool, which was exquisitely warm. I also want to commend the hotel on the noticeable improvement in the breakfast buffet: the variety is excellent, and great care is taken to keep the hot food perfectly warm.
However, what truly makes this hotel shine is its people. They didn't just do their jobs; they shared their humanity with me:
Andrés (Concierge): An absolute gentleman. His kindness and perfect English are remarkable, but what I appreciate most was his constant willingness to guide me and help me navigate the hotel safely.
Diego (IT): His empathy was exceptional. He took the time and care to configure my room's TV so that it was fully accessible for a blind person. A technical gesture, but with a huge heart behind it.
Eduardo and Mauricio (Front Desk): Impeccable professionals, always available for my requests. They personally ensured that the entire hotel staff was attentive to my needs, making me feel safe and supported at all times.
At the restaurant, the experience was equally wonderful:
Jaqueline: I want to highlight her incredible character as a person. Her service is uniquely delicate, and she possesses an admirable organizational capacity.
Michael (Waiter) and Yony (Afternoon Shift Manager): Always attentive, detail-oriented, and ready to make every meal an enjoyable moment.
Sebastián: His assistance was invaluable, and I was pleasantly surprised by his incredible command of English.
For me, true hospitality is not just about ramps or physical access; it is about people's attitude. At Radisson Blu Santiago, I found a team that looks beyond the eyes and sees with the heart. Thank you for making me feel so incredibly welcome!

Cons:

Absolutly nothing

2026-06-24 via Nuitee