Radisson Blu Plaza El Bosque Santiago

Hotels
•
Radisson Blu Americas
8.8 (9097 reviews)
Manquehue 656 , Santiago , cl
+56 2 2498 1800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Ample rooms
Friendly staff
Convenient location
Cons:
Pool not available
Inadequate food options
High minibar prices

Categories

Cleanliness
9.05
Overall positive sentiments regarding cleanliness, with specific mentions of well-maintained rooms and excellent cleaning service.
Service
9.55
Multiple positive mentions about the staff being very friendly and helpful, which enhanced guests' experiences.
Location
9.55
Location praised for its proximity to attractions and overall convenience.
Room Quality
9.05
Rooms described as spacious and comfortable, though some issues with expectations about suites.
Amenities
8.05
Mary issues with pool availability and maintenance affected perceptions of amenities.
Value for Money
8.55
Mixed reviews regarding the value, with mentions of high minibar prices and poor New Year's dinner experience.
Food and Beverage
7.55
Breakfast received good feedback, but significant complaints regarding the lack of food options and the quality of meals.
Overall Experience
9.05
General satisfaction with the stay, despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:37

Property Description

Luxurious Accommodations: Enjoy a comfortable stay at Plaza el Bosque Nueva Las Condes, where each room is equipped with air conditioning, a private bathroom, and satellite TV.

Indoor Pool and Restaurant: Take advantage of the indoor pool facilities and dine at the on-site restaurant during your stay at Plaza el Bosque Nueva Las Condes.

Convenient Location and Services: Located just 12 km from downtown Santiago and offering shuttle services to the airport for an extra fee, Plaza el Bosque Nueva Las Condes provides a convenient and hassle-free experience for guests.

Book your stay now at Plaza el Bosque Nueva Las Condes for a memorable and relaxing experience in Las Condes.

Important information:

Upon check-in, the hotel will conduct a pre-authorisation on guest's credit card for the total of the stay, plus an amount for extra charges.

The hotel does not accept checks as a form of payment.

The hotel's current exchange rate will be applied when paying with local currency. Please note that the hotel's exchange rate may vary from the national exchange rate.

Pet Policy:
* Only 1 dog or cat of small breeds per room is allowed. * Maximum weight 20 kg * Up to date Health documents (vaccines, controls, etc.) * Pet must stay in the room. To walk the pet in public areas, must be done so on a leash or in an exclusive transport case or suitcase, always supervised by its owner. It cannot circulate by pool, sauna and gym. Nor can it do it in restaurants, due the inconvenience it can cause to guests * Guarantee fee US $ 200 + VAT for possible damages to furniture, bedding, curtains, floor etc. * Pet charge US $ 30 per day + VAT *

* LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.8
Based on 9097 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.55
Room Quality: 9.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 9.05
J
Javier • solo_traveller • cl
7
Pros:

Camas

Cons:

Comida

2026-08-08 • via Nuitee
P
Paola • extended_group • ar
9
2026-08-08 • via Nuitee
C
Carolina • family_with_children • co
7
Normal, nos lo imaginabamos mucho mejor.
Pros:

El hotel en general estaba agradable.

Cons:

-La comunicación fue sumamente difícil. Teníamos una duda y llamamos desde Colombia a los telefonos fijos durante 3 días y jamás nos contestaron. Esos mismos 3 días escribimos varios correos al email que aparece en la web, por las redes sociales (instagram y Facebook), por messenger y nos contestaron el día que ya estabamos en el hotel… Y veo que no fuimos los únicos ya que vimos en las redes sociales comentarios de otras personas quejandose también de que nunca contestaban.

-Me parece un poco extraño que no cuenten con un tendedero de ropa en la habitación o que al menos tengan el servicio para prestado o al menos tener en la ducha un área donde pueda colgarse la ropa. Fuimos a la piscina y no teniamos donde colgar los vestidos de baño húmedos (si el hotel tiene piscina lo más lógico es ofrecerle a los huespedes que comodamente puedan colgar en la habitación las prendas húmedas) y lo más incómodo fue que fuimos a disfrutar de la nieve y claramente llegamos con toda la ropa húmeda, nos toco colgarla encima de las sillas y los muebles para que se pudieran secar durante 3 días, entiendo que el plan más común de los turistas en invierno es ir a la nieve, no comprendo entonces porque el hotel no ofrece la comodidad de poder secar cómodamente la ropa húmeda.

2026-08-08 • via Nuitee
A
Andrea • family_with_children • cl
10
2026-08-08 • via Nuitee
L
Leonardo • family_with_children • au
2
2026-08-07 • via Nuitee
J
Jairo Alberto • extended_group • co
9
Pros:

considero que las opciones de desayuno son muy limitadas, esto puede mejorar.

Cons:

oportunidad en las opciones para el desayuno y cenas.

2026-08-07 • via Nuitee
S
Saulo • solo_traveller • br
8
Pros:

Localização e funcionários excepcionais

Cons:

Limpeza dos quartos, embaixo da cama tinha de tudo, de papel a resto de comida, pedi várias vezes para limpar e nada, tive de virar a cama para eles organizarem e mesmo assim fizeram mal feito

2026-08-07 • via Nuitee
R
Rene • family_with_children • br
10
Excelente para famílias, recomendo!
Pros:

Ótimo café da manhã e restaurante maravilhoso com buffet por pessoa.

2026-08-07 • via Nuitee
R
Roberto • family_with_children • br
10
Excelente
Pros:

Atendimento nota mil. Muito limpo , e funcionários muito educados e solicitos. Voltaria Mil vezes

2026-08-07 • via Nuitee
B
Bianca • family_with_children • br
10
2026-08-07 • via Nuitee
R
Roger • extended_group • pe
9
Tranquilidad , confort y excelente hotel!!!
Pros:

La ubicacion excelente , muy segura muy ordenada , algo de trafico en las horas puntas, muy buen buffet de desayuno, y el buffet de cena muy adecuado!!!!!

Cons:

El wifi se caia por momentos,

2026-08-07 • via Nuitee
V
Vinicius • family_with_children • br
5
2026-08-07 • via Nuitee
A
Alejandro • solo_traveller • ar
9
Cons:

El desayuno podria mejorar

2026-08-07 • via Nuitee
R
Rosana • extended_group • br
7
Foi bom mas já foi melhor
Pros:

Mo tamanho do quarto

Cons:

Dos travesseiros, me colocaram em um apto com um banheiro adaptado, pequeno, o ar condicionado faz barulho a noite inteira. Já fiquei neste hotel ha mais de 10 anos e tinha sido uma ótima experiência, mas desta vez ficou a desejar

2026-08-07 • via Nuitee
N
Natalie • family_with_children • cl
5
Pros:

La ubicación y desayuno

Cons:

Para el previo , faltó alguna cortesía en habitación

2026-08-06 • via Nuitee
G
Gilberto • family_with_children • br
9
2026-08-05 • via Nuitee
H
Hanny • family_with_children • co
8
Variar el menú
Pros:

Los cuarto muy cómodos

Cons:

Mi recomendación: porfavor variar el menú, en los 5 días que estuve todos los días en el desayuno era lo mismo pan huevo y salchicha. . Llegó un momento donde no desayunamos porque la verdad el desayuno ya aburría lo mismo.

2026-08-05 • via Nuitee
P
Paulo • family_with_children • br
1
Pros:

Fiz reserva pelo Booking para 4 pessoas com antecedência de mais de 90 dias. Menos de 24hs para meu check in o hotel manda mensagem pelo booking informando que não tinha vaga para mim e que eu seria encaminhado para outro hotel. Detalhe, pior, mais barato e com localização tb bem pior para minha família. Estava no Valle Nevado, tive que perder bastante tempo "brigando" com o hotel e acionando a Booking para rever esta situação revoltante. Ao final disseram que eu poderia ir para o hotel, ou seja, aquele famoso "se colar colou". Cheguei no hotel fiz check in normal, com os 4 integrantes devidamente xerocados os passaportes e tudo esperei pelo quarto. Depois que me liberaram o quarto subi e me ligam da recepcção dizendo que minha reserva era para apenas 2 pessoas. Ou seja, novo estress com esta espelunca, tamanha a desorganização ou má-fé deles.

Cons:

Fiz reserva pelo Booking para 4 pessoas com antecedência de mais de 90 dias. Menos de 24hs para meu check in o hotel manda mensagem pelo booking informando que não tinha vaga para mim e que eu seria encaminhado para outro hotel. Detalhe, pior, mais barato e com localização tb bem pior para minha família. Estava no Valle Nevado, tive que perder bastante tempo "brigando" com o hotel e acionando a Booking para rever esta situação revoltante. Ao final disseram que eu poderia ir para o hotel, ou seja, aquele famoso "se colar colou". Cheguei no hotel fiz check in normal, com os 4 integrantes devidamente xerocados os passaportes e tudo esperei pelo quarto. Depois que me liberaram o quarto subi e me ligam da recepcção dizendo que minha reserva era para apenas 2 pessoas. Ou seja, novo estress com esta espelunca, tamanha a desorganização ou má-fé deles.

2026-08-05 • via Nuitee
R
Reisla De Araujo Costa • family_with_children • br
10
Pros:

A localização é excelente

Cons:

Carpete no corredor

2026-08-04 • via Nuitee
T
Tamara • couple • cl
7
Cons:

Las Almohadas

2026-08-04 • via Nuitee