Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Kids amenities
Helpful staff
Good location
Cons:
Cleanliness issues
Room quality concerns
High prices for some services

Categories

Cleanliness
7.99
Multiple reviews noted issues such as moldy rooms and unsatisfactory cleanliness.
Service
9.46
Staff were often praised for their helpfulness.
Location
9.5
The location received positive comments, with good access to amenities.
Room Quality
7.45
Several reviews mentioned problems with room conditions and maintenance.
Amenities
8.98
Amenities like the pool and playground were well received, although some issues were reported.
Value for Money
7.94
Guests felt some costs were high compared to their experience.
Food and Beverage
8.49
Food quality was generally good, though some found prices steep.
Overall Experience
8.96
Overall stay was enjoyable, despite certain setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:46

Property Description

Beachfront Luxury

Stunning Views and Modern Amenities
The stylish rooms at Lotte Hotel Guam feature balconies with breathtaking water views, perfect for a relaxing stay. Each room is equipped with modern amenities such as free in-room WiFi, a flat-screen TV, and a refrigerator stocked with complimentary bottled water.

Diverse Dining Options
Indulge in a culinary journey at Lotte Hotel Guam with multiple dining options available. From the all-day buffet at La Seine Restaurant to tropical drinks at The Lounge & Deli with ocean views, there is something to satisfy every palate. Horizon Cafe offers a selection of sandwiches and snacks for a quick bite.

Family-Friendly Facilities
Families are sure to enjoy their stay at Lotte Hotel Guam with amenities catering to both adults and children. While adults can unwind at the fitness centre, children can have a blast at the playroom and dedicated swimming pool.

Experience luxury and comfort at Lotte Hotel Guam - book your stay now to create unforgettable memories.

Important information:

Please note that guests from 0-11 years are considered children. 12 years and older are required to book as an adult.

Please note Lotte Hotel Guam is strictly nonsmoking in all areas, including balcony's, and penalty fees apply.

Please note additional rates for breakfast are USD 33 (adults) and USD 16.50 (child).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for US$111 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 293 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.96
K
Koutarou • couple • jp
9
2026-02-14 • via Nuitee
範彦 • couple • jp
4
普通でしたが色々の相合は早くしてくれた。
Pros:

ロケーションは良かった。

2026-02-13 • via Nuitee
B
Batbuyan • couple • jp
10
2026-01-25 • via Nuitee
J
JUNGHO • family_with_children • gb
9
Pros:

한국인 직원이 많이 있어서 아이와 여행하기 편했습니다.

Cons:

노후된 시설과 투몬시내와의 거리

2026-01-23 • via Nuitee
R
Regzee • family_with_children • us
9
Pros:

The swimming pool was quite pleasant and the hotel was close to the beach and the employees was really nice and friendly

Cons:

Low expectations for the dinner

2026-01-23 • via Nuitee
S
SHINTARO • family_with_children • jp
3
部屋の広さとプールは良かったが、それ以外はあまり良くなかった。リピートはなしかな
Pros:

部屋が広くて良かった。
プールも広くて快適でした。

Cons:

晩御飯のビュッフェで貝にあたり夫婦2人とも急性胃腸炎になりました。ホテルのフロントに一応伝えが特にリアクションなし。
現地の病院にかかったら二枚貝は食べない方が無難と言われました。
部屋が古い。
エアコンの音がうるさい。

2026-01-21 • via Nuitee
H
hiroe • couple • jp
5
クラブラウンジアクセスルームは、他のホテルの使い勝手が良い。
Pros:

ロビーが綺麗だった。
スターバックスがある。
ベッドの寝心地が良い。
景色が良い。
食事がおいしい。特にベーカリー
夜にプールサイドでアルコールサービスがある。

Cons:

クラブラウンジアクセスの部屋を予約したが、
バスルームコンセントが通電しておらず、滞在中修繕されなかった。クローゼットが使いにくい。引き出しがない。
冷蔵庫の扉がきちんと閉まらない。
タオルがガサガサで、匂いがする。

2026-01-19 • via Nuitee
V
Veronica • family_with_children • gu
9
2026-01-16 • via Nuitee
C
CHIATA • extended_group • tw
9
2026-01-11 • via Nuitee
M
Ma Aileen • couple • us
8
Pros:

Location

Cons:

They don’t follow check in time, we checked in at 4:15pm instead of 3:00pm.

2026-01-04 • via Nuitee
W
Walker • couple • us
8
2025-12-30 • via Nuitee
P
P • family_with_children • gu
5
It could have been better.
Pros:

The play port for kids on the 6th floor was the main reason for our stay there. My kids enjoyed that part of the stay the most.

Cons:

We had issues in our first room. Wifi and AC issues. We had to relocate to a different room in the middle of the night. Second room was moldy. We had to leave the balcony sliding door open to get the air circulating. We brought an air purifier to help the situation.

2025-12-30 • via Nuitee
D
Devera • family_with_children • gu
3
2025-12-25 • via Nuitee
J
jusuk • family_with_children • kr
8
2025-12-18 • via Nuitee
T
TOMOMI • family_with_children • jp
9
2025-12-15 • via Nuitee
J
JEEMIN • family_with_children • kr
4
2025-12-10 • via Nuitee
민욱 • family_with_children • au
8
2025-12-07 • via Nuitee
L
Leona • family_with_children • us
8
Nice staycation
Pros:

The atmosphere and the staff were helpful

Cons:

I loved everything

2025-12-06 • via Nuitee
B
bomyee • couple • kr
10
.
Pros:

서비스 시설 다 좋았어요
한국어 응대라서 편했어요
수영자유이용했는데 시설 깨끗하고 뷰 좋고 만족스러웠어요

Cons:

제가 묵었던 방은 복도가 타일로 되어있었는데 물비린내같은 냄새가 조금나서 이동시 조금 불편했어요

2025-11-21 • via Nuitee
A
Aoki • family_with_children • jp
5
Pros:

キッチンの設備があった

Cons:

炊飯器などかあると書いてあったがなかった。
廊下とかの臭いが凄い。

2025-11-09 • via Nuitee