AI Hotel Jakarta Thamrin

Hotels
7.6 (158 reviews)
Jl. Tanjung Karang No. 1 , Jakarta , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent staff
Location
Nearby mall / walkable shopping
Facilities
Stylish café and bakery
Clean
Cons:
Small elevator
Delayed check-in
Small rooms
Reported cleanliness issue (one review)

Categories

Cleanliness
7.5
Mixed mentions: several guests explicitly praised cleanliness (including one noting rooms and building are clean despite age), but one review listed cleanliness as a con.
Service
7.5
Generally praised ("le personnel est excellent", "great staff"), though at least one guest reported delayed check-in procedures.
Location
8.2
Consistently praised across reviews: multiple mentions of good location, proximity to a mall and shops, and overall convenient positioning.
Room Quality
6
Negative notes: several guests reported rooms being too small and the building/rooms feeling old despite being adequately equipped.
Amenities
8
Positive mentions of facilities and on-site offerings ("Location & Facilities"), plus stylish cafe/bakery; one note about a small elevator.
Value for Money
7.6
Standard quality for this hotel tier
Food and Beverage
8
Positive: on-site café and bakery downstairs described as very stylish; no major negative F&B mentions.
Overall Experience
8
Overall positive sentiment (e.g., "Nice hotel. Strongly recommended", "We enjoyed the stay") with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:47

Property Description

Convenient Location
Holiday Inn Express Jakarta Thamrin is ideally situated just a 10-minute walk from Grand Indonesia and Plaza Indonesia shopping centres. With easy access to public transportation like Dukuh Atas BNI MRT station and BNI City train station, exploring the city is a breeze.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with flat-screen cable TVs, minibars, and coffee/tea making facilities. Stay connected with free WiFi access throughout the hotel and take in stunning city views from your room.

On-Site Facilities
Start your day with a delicious Asian breakfast at Great Room and take advantage of our vending machines, business centre, and fitness centre. For added convenience, we offer laundry services and a self-service washing machine for guests.

Book your stay at Holiday Inn Express Jakarta Thamrin for a memorable experience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 158 reviews
Cleanliness: 7.5
Service: 7.5
Location: 8.2
Room Quality: 6
Amenities: 8
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 8
P
Paul solo_traveller fr
10
2026-08-25 via Nuitee
B
Birol solo_traveller tr
10
2026-08-20 via Nuitee
R
RYOTA solo_traveller jp
10
2026-08-14 via Nuitee
M
MAGDY HANAFI solo_traveller ae
8
Cozy clean Hotel at Perfect location
Pros:

The location is great. 400 meter walking from Grand Indonesia and Plaza Mall, 200 meter from LTR Metro station and just 2.5 KM to Istiklal Mosque.
- All team was friendly but they find it difficult to think out of the box, but managers were helping.
- The pillow is very soft and comfort.
- Set menu hot breakfast provided at JCO coffee shop at hotel with good options.
- Night reception staff was great help and Erfan at breakfast with team was very smart and active

Cons:

- No Flexibility for late check out. I had to pay 20 USD for late check out at 6.00 pm.
- No room service.
- No house keeping to clean room after 4.00 pm.
- No flexibility. It was to much for them to accept change breakfast morning coffee with hot chocolate.

2026-08-09 via Nuitee
O
OLIVIER family_with_children fr
9
Pros:

le personnel est excellent

Cons:

rien :)

2026-08-07 via Nuitee
M
Mohammed couple om
8
Pros:

الموقع

Cons:

صغر المصعد
تاخير في اجرائات الدخول

2026-08-04 via Nuitee
A
Ahmed family_with_children om
8
Nice hotel. Strongly recommended
Pros:

We enjoyed the stay at AI hotel. Clean and great staff.

Cons:

The rooms were too small

2026-07-14 via Nuitee
H
Hari extended_group id
8
2026-07-03 via Nuitee
T
Tobias couple de
10
2026-06-26 via Nuitee
L
Latip solo_traveller bn
8
Pros:

Location & Facilities

2026-06-22 via Nuitee
A
Abd El-Hamid family_with_children eg
9
2026-05-15 via Nuitee
D
DENI solo_traveller ae
5
Pros:

Location

Cons:

Cleanliness

2026-05-09 via Nuitee
Y
YUKA solo_traveller jp
8
良い
Pros:

徒歩圏内にモールがある。
ホテルの下のカフェとパン屋さんがすごくおしゃれ。
部屋やエレベーター、建物自体は古いようだが清潔で、必要なものは全て揃っている。

Cons:

なし

2026-05-03 via Nuitee
R
Rik solo_traveller nl
10
2026-04-28 via Nuitee
M
masykur couple id
10
2026-04-17 via Nuitee
Y
Yoshiharu couple jp
9
2026-03-25 via Nuitee
D
Djoni couple id
9
2026-03-24 via Nuitee
B
Brett Gorman couple id
8
2026-03-12 via Nuitee
R
Ryota solo_traveller jp
8
Comfortable & Relaxing Stay at Jakarta with Delicious Coffee. Room is Kept Clean.
Pros:

- Breakfast offers wide variety and it was delicious. It is served at the cozy cafe "J.CO Reserve" in the 1F after going up the stairs from GF. Starting a day with delicious espresso style coffee is so pleasant thing. First of all, Indonesia is an exporter of cacao, so it's no wonder we can taste good coffee. Breakfast is not a buffet style, but there are various selection from the menu, continental breakfast, breads, Indonesian Nasi Goreng with chicken.
- I'm glad to enjoy a drip coffee by "J.CO Reserve" even at a room, as a welcome drink. So nice.
- Location is convenient - located at the southern part of Central Jakarta. "Grand Indonesia Mall", "Agora Mall", and "Bundaran HI" monument is within 10 mins walk. There is a currency exchange at B1F in Grand Indonesia Mall as well.
- Transportation access is also convenient - BNI City station, where Airport Express stops at, is within 10mins walk. Dukuh Atas BNI MRT station is within 5 mins walk.
- Many people even local residents say 'Jakarta does not have much to see' but there are nice stores and restaurants at the nearby shopping mall. Visiting "Pacific Place Mall" at business district by MRT is also a good choice.
- The room has universal type of electricity sockets, it was so helpful to charge the electricity smoothly.

Cons:

- Front desk area was too simple to be noticed upon check in.
- Front desk looked after my luggage before check in, but they were unable to provide designated space but just placed at the floor near the front desk due to the simple structure.
- As written on Booking.com, this hotel does not accept cash.
- If you ask a local friend or colleague to pick you up by car, you should be aware of the urban traffic restriction by car plate number each day. Some cars cannot come in the area until 11 o'clock.

2026-01-30 via Nuitee
B
Baigalmaa extended_group au
6
Overall, it’s wasn’t bad but I wouldn’t choose to stay here again.
Pros:

Great location, very friendly staff, and comfortable bed

Cons:

The hotel is in need of renovation. The lift is old, and the carpets throughout are worn. Our room had an unpleasant smell, and the carpet and curtains need replacing. The shower also needs updating. The room was quite dark with poor lighting, making it hard to do makeup. There was no bottle opener, even after asking for two days.

2026-01-20 via Nuitee