AI Hotel Jakarta Thamrin

Hotels
7.6 (158 reviews)
Jl. Tanjung Karang No. 1 , Jakarta , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent staff
Location
Nearby mall / walkable shopping
Facilities
Stylish café and bakery
Clean
Cons:
Small elevator
Delayed check-in
Small rooms
Reported cleanliness issue (one review)

Categories

Cleanliness
7.5
Mixed mentions: several guests explicitly praised cleanliness (including one noting rooms and building are clean despite age), but one review listed cleanliness as a con.
Service
7.5
Generally praised ("le personnel est excellent", "great staff"), though at least one guest reported delayed check-in procedures.
Location
8.2
Consistently praised across reviews: multiple mentions of good location, proximity to a mall and shops, and overall convenient positioning.
Room Quality
6
Negative notes: several guests reported rooms being too small and the building/rooms feeling old despite being adequately equipped.
Amenities
8
Positive mentions of facilities and on-site offerings ("Location & Facilities"), plus stylish cafe/bakery; one note about a small elevator.
Value for Money
7.6
Standard quality for this hotel tier
Food and Beverage
8
Positive: on-site café and bakery downstairs described as very stylish; no major negative F&B mentions.
Overall Experience
8
Overall positive sentiment (e.g., "Nice hotel. Strongly recommended", "We enjoyed the stay") with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:47

Property Description

Convenient Location
Holiday Inn Express Jakarta Thamrin is ideally situated just a 10-minute walk from Grand Indonesia and Plaza Indonesia shopping centres. With easy access to public transportation like Dukuh Atas BNI MRT station and BNI City train station, exploring the city is a breeze.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with flat-screen cable TVs, minibars, and coffee/tea making facilities. Stay connected with free WiFi access throughout the hotel and take in stunning city views from your room.

On-Site Facilities
Start your day with a delicious Asian breakfast at Great Room and take advantage of our vending machines, business centre, and fitness centre. For added convenience, we offer laundry services and a self-service washing machine for guests.

Book your stay at Holiday Inn Express Jakarta Thamrin for a memorable experience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 158 reviews
Cleanliness: 7.5
Service: 7.5
Location: 8.2
Room Quality: 6
Amenities: 8
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 8
T
Tya • solo_traveller • id
8
2026-09-18 • via Nuitee
S
stephen james • solo_traveller • my
9
Pros:

Excellent location and clean well appointed rooms .Very good value for money

Cons:

Lifts very slow and breakfast choices a bit limited

2026-09-15 • via Nuitee
H
Happy • solo_traveller • id
9
2026-09-14 • via Nuitee
L
Lola • family_with_children • es
5
Decepción
Pros:

La ubicación y el personal fue amable

Cons:

Necesitaba mantenimiento. No es tan bonito como en las fotos

2026-09-03 • via Nuitee
حسين • couple • sa
9
Pros:

يمشي الحال ياخلف أميا

2026-09-03 • via Nuitee
T
Tajdin • solo_traveller • de
3
Maximal für eine Nacht zu empfehlen
Pros:

Sehr gute Lage nah zur Haltestelle für Airport Train und freundliches Personal.
Frühstück war auch in Ordnung, nichts besonderes.

Cons:

Das Zimmer sieht nicht aus wie auf den Bildern. Sehr abgenutzt und in die Jahre gekommen. Wände waren sehr hellhörig sodass man die ganze Nacht andere Gäste, den Fahrstuhl oder die extrem laute Straße gehört hat.

2026-09-02 • via Nuitee
P
Paul • solo_traveller • fr
10
2026-08-25 • via Nuitee
B
Birol • solo_traveller • tr
10
2026-08-20 • via Nuitee
R
RYOTA • solo_traveller • jp
10
2026-08-14 • via Nuitee
M
MAGDY HANAFI • solo_traveller • ae
8
Cozy clean Hotel at Perfect location
Pros:

The location is great. 400 meter walking from Grand Indonesia and Plaza Mall, 200 meter from LTR Metro station and just 2.5 KM to Istiklal Mosque.
- All team was friendly but they find it difficult to think out of the box, but managers were helping.
- The pillow is very soft and comfort.
- Set menu hot breakfast provided at JCO coffee shop at hotel with good options.
- Night reception staff was great help and Erfan at breakfast with team was very smart and active

Cons:

- No Flexibility for late check out. I had to pay 20 USD for late check out at 6.00 pm.
- No room service.
- No house keeping to clean room after 4.00 pm.
- No flexibility. It was to much for them to accept change breakfast morning coffee with hot chocolate.

2026-08-09 • via Nuitee
O
OLIVIER • family_with_children • fr
9
Pros:

le personnel est excellent

Cons:

rien :)

2026-08-07 • via Nuitee
M
Mohammed • couple • om
8
Pros:

الموقع

Cons:

صغر المصعد
تاخير في اجرائات الدخول

2026-08-04 • via Nuitee
A
Ahmed • family_with_children • om
8
Nice hotel. Strongly recommended
Pros:

We enjoyed the stay at AI hotel. Clean and great staff.

Cons:

The rooms were too small

2026-07-14 • via Nuitee
H
Hari • extended_group • id
8
2026-07-03 • via Nuitee
T
Tobias • couple • de
10
2026-06-26 • via Nuitee
L
Latip • solo_traveller • bn
8
Pros:

Location & Facilities

2026-06-22 • via Nuitee
A
Abd El-Hamid • family_with_children • eg
9
2026-05-15 • via Nuitee
D
DENI • solo_traveller • ae
5
Pros:

Location

Cons:

Cleanliness

2026-05-09 • via Nuitee
Y
YUKA • solo_traveller • jp
8
良い
Pros:

徒歩圏内にモールがある。
ホテルの下のカフェとパン屋さんがすごくおしゃれ。
部屋やエレベーター、建物自体は古いようだが清潔で、必要なものは全て揃っている。

Cons:

なし

2026-05-03 • via Nuitee
R
Rik • solo_traveller • nl
10
2026-04-28 • via Nuitee