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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Grocery deliveries
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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24-hour security
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Covered parking
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Garage
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Serviced Apartments
Experience the epitome of comfort and convenience at Quest on Durham in Tauranga. Our 29 fully self-contained serviced apartments offer a range of studio, one, two, and three-bedroom options, each equipped with a kitchenette, laundry facilities, and modern amenities.
Prime Location and Nearby Attractions
Situated just minutes away from Tauranga’s shopping hub, dining spots, and entertainment venues, Quest on Durham is the ideal base for exploring the city. With popular attractions like the Tauranga Art Gallery and Bay Court Theatre within walking distance, you'll be at the heart of the action.
Additional Services and Amenities
Indulge in our complimentary unlimited WiFi, relax in the on-site gym and sauna, and make use of secure underground parking for a worry-free stay. Take advantage of our breakfast packs and charge back service from nearby restaurants for added convenience.
Book your stay at Quest on Durham today and elevate your Tauranga experience to new heights!
Please note that there is a 2% charge when you pay with a credit card.
Quest on Durham only operates the ground and first floor of the Kingview Towers.
Please note, housekeeping service is not available on Sundays and Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
Children up to and including 11 years old stay for NZD 25 per person per night when using an existing bed.
Children up to and including 5 years old stay for NZD 20 per person per night when using an available extra bed.
People 6 years old and over stay for NZD 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.
Location
Guest Reviews
Very spacious
The price of the rooms
That we couldn't use the spa bath
Comfy beds, 2 bedroom apartment had 2 bathrooms which was a huge bonus and fullsized kitchen
Rien
D'avoir été prévenu seulement une fois l'annulation gratuite impossible qu'il y avait des travaux à proximité, qui ne pouvait être plus proche vu qu'ils touchaient notre balcon occultant totalement la vue (bâche blanche). Nous avons donc demandé à changer de chambre au vu de cette énorme deconvenue, ce qui nous a été refusé car " trop compliqué". De plus le rideau de douche était très sale, et nous n'avons pas pu utiliser le bain à remous prévu dans les équipements de la chambre car c'était strictement interdit par une affiche sur la paroi de la douche. Pour finir le parking nous a été également refusé alors que le personnel était encore là sous prétexte que c'était aussi trop compliqué. A fuir absolument.
Closeness to restaurants & shops
A little bit dated but acceptable
Rooms are very spacious and the location excellent
Construction next door was noisy
Good location, spacious
The unit is overdue for upgrade. The quality of the bathroom towels was unacceptable. That is a very small issue but one that could be fixed at minimal cost. They were almost threadbare!
Position was good.
Carpets were stained. Lounge was grubby. Parking is very tight to get around. No warning about this until arrival. The downstairs rooms share the wrap around balcony. So no privacy to leave curtains open. Only air conditioning in lounge. Not in bedrooms. One bedroom has a slat door. Not a solid door.
balcony oon the room and the size
the couch was broken it couldnt fold down on arrival we had no where to sit
Great location. Super quiet and comfortable bed
There was rubbish on the terrace and the bathroom and kitchen floors are dangerously slippery.
Location
Bed linen had mildew.
Curtain were not hung properly, people can see into the room .
Toilet and bathroom needs proper clean and upgrade .
Outside tiles and sitting area needs an upgrade .
Parking we had to pay, waste of money . Hard to drive in and out due to narrow ramps .
Rooms not cleaned until checkout 😬
Like other “Quest” apartments, its appeal lies in its central location and hotel-standard service. The studio-type room was more spacious than anticipated and proved comfortable. The washing machine with drying function was very convenient. The staff were extremely friendly.
Perhaps because we were assigned a barrier-free room, the dishwasher that should have been present was absent. During our stay, there was a day other than Sundays when we did not receive service, necessitating requests to staff for towel changes and such.
I stayed in a privately owned apartment in this building and seem to have avoided most of the issues raised in recent bad reviews. The owners made it very clear that their place is not part of the Quest hotel. Since it is located in the same building, I am providing my review here. It was not a cheap stay, but it was not bad.
What I liked about the place:
- Central location and an easy walk to the CBD for meetings/conference and also the wharf area for dinner.
- The apartment is spacious with a desk area for working. All the basics are provided and the apartment was clean and kitchen well equipped for self catering.
- Communication from the owners was efficient and early. They provided directions and access details the day before arrival
- There is a deck area for spending time outside (but it is not private and overlooks a busy road and intersection)
- Extra towels provided. This is so handy for anyone with long hair and is often overlooked. This place provided ample towels.
- Although I did not use it, I liked that the laundry area was separate for the main living area.
What I did not like:
- The bathroom. It is a shower over a bath set up. The bath is pretty deep so not easy to get into. There is a step to get into the bath, but the tiles can be slippery when wet. Unfortunately it will make it challenging getting into the shower for anyone with any mobility issues.
The shower is fixed in a corner and not adjustable at all. The bath also appeared to the one place not probably cleaned. Several hairs (presumably from the previous guest) made it less appealing.
General info:
Parking was included in my room rate, so I cannot tell how much it cost, but it was handy having onsite covered parking. Getting into and out of the building is not easy though and with a large SUV or ute it may be impossible. It is a very tight and cramped and dark space.
There is currently major construction right next door. This means construction noise from about 7am in the morning.
Accessing services like rubbish and recycling drop off is a hassle. It is not on the same floor and it is not clearly marked, creating confusion.
The apartment was well equipped for a self catering stay, but basics like tea, coffee, sugar and milk are not provided. Bring your own because the nearest supermarket is 2 km away so not a quick walk.
Quest on Durham is a well appointed apartment hotel. Very comfortable room and centrally located.
Location an speedy check in an out
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