Quest on Durham

Hotels
•
Quest Apartment Hotels
8 (1349 reviews)
6 Durham Street , Tauranga , nz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
helpful staff
clean and comfortable rooms
great location
Cons:
poor service experiences
unpleasant encounters
construction noise

Categories

Cleanliness
6.89
Several reviews mentioned dirt and outdated decor.
Service
8.86
Staff were helpful in multiple reviews, but one review mentioned poor service.
Location
8.9
Location received positive feedback for its convenience and accessibility.
Room Quality
7.85
Overall comfort noted, but with some complaints about beds and decor.
Amenities
7.88
Amenities were generally praised, but some lacked completeness.
Value for Money
7.84
Mixed reviews about pricing relative to the quality offered.
Food and Beverage
7.89
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.86
Generally positive, with a few negative incidents noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Luxurious Serviced Apartments
Experience the epitome of comfort and convenience at Quest on Durham in Tauranga. Our 29 fully self-contained serviced apartments offer a range of studio, one, two, and three-bedroom options, each equipped with a kitchenette, laundry facilities, and modern amenities.

Prime Location and Nearby Attractions
Situated just minutes away from Tauranga’s shopping hub, dining spots, and entertainment venues, Quest on Durham is the ideal base for exploring the city. With popular attractions like the Tauranga Art Gallery and Bay Court Theatre within walking distance, you'll be at the heart of the action.

Additional Services and Amenities
Indulge in our complimentary unlimited WiFi, relax in the on-site gym and sauna, and make use of secure underground parking for a worry-free stay. Take advantage of our breakfast packs and charge back service from nearby restaurants for added convenience.

Book your stay at Quest on Durham today and elevate your Tauranga experience to new heights!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Quest on Durham only operates the ground and first floor of the Kingview Towers.

Please note, housekeeping service is not available on Sundays and Public Holidays.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TRG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for NZD 25 per person per night when using an existing bed.
    Children up to and including 5 years old stay for NZD 20 per person per night when using an available extra bed.
    People 6 years old and over stay for NZD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.

Location

Guest Reviews

8
Based on 1349 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
J
Jocelyn • solo_traveller • au
8
A lovely receptionist made us feel so welcome and couldn’t be more helpful.
Pros:

Closeness to restaurants & shops

Cons:

A little bit dated but acceptable

2026-03-07 • via Nuitee
A
April • couple • nz
8
Pros:

Rooms are very spacious and the location excellent

Cons:

Construction next door was noisy

2026-03-07 • via Nuitee
B
Bizzill • couple • au
6
We enjoyed the location
Pros:

Good location, spacious

Cons:

The unit is overdue for upgrade. The quality of the bathroom towels was unacceptable. That is a very small issue but one that could be fixed at minimal cost. They were almost threadbare!

2026-03-04 • via Nuitee
P
Paul • extended_group • au
6
Average. Not as great as the previous scores would have you think
Pros:

Position was good.

Cons:

Carpets were stained. Lounge was grubby. Parking is very tight to get around. No warning about this until arrival. The downstairs rooms share the wrap around balcony. So no privacy to leave curtains open. Only air conditioning in lounge. Not in bedrooms. One bedroom has a slat door. Not a solid door.

2026-03-02 • via Nuitee
S
Shaz • couple • nz
7
Great location, super comfy bed and quiet. The terrace needed some attention and the floors were extremely slippery.
Pros:

Great location. Super quiet and comfortable bed

Cons:

There was rubbish on the terrace and the bathroom and kitchen floors are dangerously slippery.

2026-02-25 • via Nuitee
A
Atamira • couple • nz
6
Pros:

balcony oon the room and the size

Cons:

the couch was broken it couldnt fold down on arrival we had no where to sit

2026-02-25 • via Nuitee
D
Deepak • family_with_children • nz
9
2026-02-24 • via Nuitee
E
Emele • couple • au
3
Worse place to stay .
Pros:

Location

Cons:

Bed linen had mildew.
Curtain were not hung properly, people can see into the room .
Toilet and bathroom needs proper clean and upgrade .
Outside tiles and sitting area needs an upgrade .
Parking we had to pay, waste of money . Hard to drive in and out due to narrow ramps .
Rooms not cleaned until checkout 😬

2026-02-23 • via Nuitee
A
A. Oto • couple • jp
8
Spacious and comfortable room
Pros:

Like other “Quest” apartments, its appeal lies in its central location and hotel-standard service. The studio-type room was more spacious than anticipated and proved comfortable. The washing machine with drying function was very convenient. The staff were extremely friendly.

Cons:

Perhaps because we were assigned a barrier-free room, the dishwasher that should have been present was absent. During our stay, there was a day other than Sundays when we did not receive service, necessitating requests to staff for towel changes and such.

2026-02-23 • via Nuitee
P
Peter • couple • nz
8
2026-02-14 • via Nuitee
A
Aaron • solo_traveller • nz
9
Exellent and well appointed hotel well situated in Tauranga
Pros:

Quest on Durham is a well appointed apartment hotel. Very comfortable room and centrally located.

2026-02-12 • via Nuitee
H
HuhanaA • couple • nz
10
Pros:

Location an speedy check in an out

2026-02-12 • via Nuitee
M
MOHIT • couple • nz
9
Pros:

Location and Friendly staff

Cons:

Our vanity mirror wasn’t working and the shower head was a bit loose apart from that everything else was great

2026-02-11 • via Nuitee
S
Slobodan • couple • nz
8
2026-02-11 • via Nuitee
B
Barbara • extended_group • nz
1
We were disappointed
Pros:

Location

Cons:

Tv didn’t work even when someone tried to fix it.
We were right by reception and it didn’t even feel we were part of the hotel.

2026-02-08 • via Nuitee
C
Chris • extended_group • nz
9
Pros:

central and easy to find

2026-02-08 • via Nuitee
C
Charles • family_with_children • au
8
In all, we had a very enjoyable stay and would use this facility again.
Pros:

great location, comfortable roomy accommodation, very helpful and pleasant staff

Cons:

extremely tight parking area for visitors to traverse 4 floors, we gave up... minor R&M required in unit.

2026-02-08 • via Nuitee
Y
Yu • solo_traveller • jp
4
2026-01-29 • via Nuitee
T
Theys • couple • au
7
Pros:

Place was clean, great location, close to public transport.

Cons:

Reception closed when advertised as still open.
No full length mirror in room.
Box of tissues in bathroom would be appreciated.

2026-01-29 • via Nuitee
B
Bunty Herewini • couple • nz
10
Tino pai
Pros:

We loved the central location of the property , walking distance to city center and restaurants.
The space in the room was perfect. Actually, it was very nice

Cons:

Our spa wasn't working in Rm12, which was a shame
The property is dated, and a lot of wear and tear needs updating

2026-01-26 • via Nuitee