Hampton by Hilton London Gatwick Airport

Hotels
Hampton Inn
8.4 (20000 reviews)
Longbridge House, North Terminal, Gatwick Airport , Horley , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean
Great location
Comfortable rooms
Cons:
Limited food options
Parking fees
Cold bedroom

Categories

Cleanliness
8.21
Clean rooms mentioned positively, but one review noted a cold bedroom.
Service
8.98
Staff described as super friendly and helpful, providing a fun atmosphere.
Location
9.02
Excellent location for early flights and convenient access to the airport.
Room Quality
8.47
Rooms considered comfortable with positive remarks on aesthetics.
Amenities
8.4
Amenities considered good, though some noted a lack of extra phone chargers.
Value for Money
7.96
Mixed reviews concerning extra costs for parking.
Food and Beverage
7.81
Food received some criticism for being basic with limited options.
Overall Experience
8.38
Customers generally satisfied with their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:40

Property Description

Convenient Location

Directly connected to Gatwick Airport’s North Terminal, Hampton by Hilton London Gatwick Airport offers high-quality hotel accommodation. Easily accessible from the South Terminal and Gatwick Airport Train Station, with services to central London in 30 minutes.

Comfortable Rooms

The air-conditioned rooms are equipped with modern amenities such as a flat-screen TV, laptop safe, and tea/coffee facilities. Guests can enjoy en suite facilities with a shower and some rooms even feature a relaxing bath tub.

Complimentary Breakfast

Start your day right with a complimentary continental breakfast served from 04:00, with hot breakfast options available from 06:00.

Book your stay at Hampton by Hilton London Gatwick Airport for a seamless travel experience.

Important information:

For guests without pre-booked parking with us, please access hotel via Gatwick North Terminal - this includes drop-offs (charged £10.00 as per Gatwick's tariff). The hotel entrance is inside the North Terminal 1st Floor Level, towards the far righ-hand side of the Easyjet bag drop area. Entry to the Mid Stay Car Park 7 will incur charges.

Due to airport security reasons, the hotel will not be able to accept or store any postage, sporting or event tickets, parcels or store luggage prior to arrival or upon departure.

Guests are required to show a photo identification and credit card upon check-in.

Guests under the age of 18 can only check-in if accompanied by an adult throughout the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Guest Reviews

8.4
Based on 20000 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.4
Value for Money: 7.96
Food and Beverage: 7.81
Overall Experience: 8.38
E
ef510 Family
2
Unprofessional, passive aggressive, extremely degrading and rude!!!
Pros:

My family went to this hotel that we booked months again.. My family arrived before me, as I had checked with them to see if they could access the room before I got there (I travelled from midlands, family in south). When they got there, before me who was paying with my card, they argued with my daughter, with my young grand child there, left them to stay in the lobby, as they had now said that they could not access the room before me, the card holder.

The man on the desk, and the “manager” were very rude and condescending. I spoke to the manager who gave me attitude, and was basically saying that I was fabricating the information. We asked if the calls were recorded…Guess what??? No, no calls recorded.

As a member of Hampton by Hilton, and can say I will NEVER EVER USE THERE SERVICES AGAIN. I have never been so humiliated by a Company that is suppose to be so professional.

This is a definite and true reflection of what happened. I actually felt there was another issue involved in how my family were treated.

Never staying with them again. I would rather pay and stay at Premier Inn, at least you get a better service, and they are transparent with you

2026-08-29 via Tripadvisor
T
Tracey extended_group gb
8
Very convenient
Pros:

Good choice for breakfast so early

Cons:

Not great coffee

2026-08-29 via Nuitee
M
Marco couple gb
9
Perfect for our needs
Pros:

Very convenient, super clean and great value

Cons:

There are two Hilton’s at Gatwick and it wasn’t clear which one to go to. Airport staff sent us chasing around.

2026-08-29 via Nuitee
J
Jonathan couple za
10
Great location for early departures
Pros:

Clean functional rooms . Excellent breakfast

Cons:

Dinner offerings limited but Sussex Restuarant in terminal provided some reasonable options

2026-08-29 via Nuitee
M
Martina solo_traveller cz
9
2026-08-29 via Nuitee
G
Gail couple gb
9
The hotel is comfortable and clean and the location perfect for easy access to the North terminal and not too far ftom
Pros:

Location, friendly staff and cleanliness were all excellent.

Cons:

I would have liked a bar separate to the eating area that was a bit more relaxing.

2026-08-29 via Nuitee
D
Dawn family_with_children gb
7
Disappointed
Pros:

Easy access great location, beds were comfortable

Cons:

Room was dark and unwelcoming, with a musty smell,

2026-08-29 via Nuitee
G
Gavin couple gb
10
Convenient, value for money, great service
Pros:

Closet hotel to the North Terminal….excellent

Cons:

Nothing!!!

2026-08-29 via Nuitee
N
Neil family_with_children gb
8
2026-08-29 via Nuitee
G
Gwyn Davies couple es
10
2026-08-29 via Nuitee
L
Laura family_with_children gb
9
Pros:

Perfect location in the north terminal, staff were helpful when our flight was cancelled and helped to organise late checkout. Comfy beds and good breakfast

2026-08-29 via Nuitee
G
Geraldine solo_traveller ie
10
2026-08-29 via Nuitee
G
gbenga couple ng
9
Exceptional
Pros:

It was right inside the airport and we didn’t need to go far to connect with our airline. A great place to be with your spouse.

Cons:

They should consider baggage drop services. We didn’t have to travel to Mexico with all our luggages which we didn’t need there anyway.

2026-08-29 via Nuitee
M
Marion couple gb
9
Convenient and ideal for early morning flight.
Pros:

Location to airport departure.

Cons:

The fact we could not make use of breakfast, due to early start. Would like the option to say no to breakfast and hence pay accordingly.

2026-08-29 via Nuitee
R
Robyn solo_traveller gb
8
2026-08-29 via Nuitee
I
Irene couple gb
8
Convenient, comfortable and clean stay right inside Gatwick airport.
Pros:

We have stayed at the Hampton for three years in a row now. We love that it is right inside the airport so no rush to get a shuttle or worry about being late to check in! Rooms are always clean and comfortable and the staff are polite.

Cons:

Only problem is the very limited menu in the restaurant and the price of drinks are also very pricey.

2026-08-29 via Nuitee
C
Catherine solo_traveller gb
10
Great place
Pros:

Lovely friendly staff

2026-08-29 via Nuitee
L
Lucas solo_traveller gb
10
Pros:

We liked how clean it was how help thr staff was how they accommodated for my wife's birthday the breakfast was abit slow with the que but was worth the wait room was very sizeable and clean.. was close to alot of activitys also which was great

Cons:

Nothing it was great

2026-08-29 via Nuitee
D
Deirdre family_with_children gb
10
2026-08-29 via Nuitee
R
Renata solo_traveller pt
8
Pros:

Dentro do terminal o que facilitou na chegada tardia.

Cons:

Uma vez que estão dentro do terminal não têm serviço de guardar as malas depois do check-out.

2026-08-29 via Nuitee