DoubleTree by Hilton Jakarta Kemayoran

Hotels
•
Doubletree by Hilton
8.7 (209 reviews)
Jl. Griya Utama Blok B No , Jakarta , Jakarta , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Comfortable beds
Cons:
Traffic noise
Some staff training needed
Improvement in bar amenities

Categories

Cleanliness
8.13
Most guests found the hotel clean with notable mentions of clean rooms, although noise and maintenance issues were reported.
Service
9.1
Many reviews highlighted excellent service with staff praised for their helpfulness and responsiveness.
Location
8.44
Location was mentioned as convenient, however, some guests noted issues with traffic.
Room Quality
9.09
Guests reported comfortable beds, clean linen, and good room quality overall.
Amenities
8.62
Standard hotel amenities were reported, with some suggestions for improvement.
Value for Money
8.78
Generally perceived as good value for the quality provided.
Food and Beverage
8.63
Reviews expressed satisfaction with the breakfast and overall food quality.
Overall Experience
8.8
Overall positive experiences noted, with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:22

Property Description

Modern Accommodation with Convenient Location
Holiday Inn Jakarta Kemayoran offers a contemporary stay just a short distance from Dunia Fantasi amusement park. The hotel boasts an outdoor swimming pool, complimentary city shuttle, and direct access to Food Centrum for a convenient dining experience.

Comfortable Rooms with City Views
Each air-conditioned room features a flat-screen TV, electric kettle, and a sleek en suite bathroom with complimentary toiletries. Guests can enjoy stunning city views right from their rooms.

Dining Options and Leisure Facilities
Indulge in Indonesian and American cuisine at Botany Restaurant, or grab light bites and drinks at The Habitat lounge and Infinity pool bar. Additionally, guests can explore nearby dining options within a short walk from the hotel.

Book now for a memorable stay at Holiday Inn Jakarta Kemayoran!

Important information:

Our hotel is undergoing renovations in selected areas through June 2026, including the swimming pool. The fitness center remains available at 2nd Floor-Next to the elevator. Thank you for your understanding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for Rp 544,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 209 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.44
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.63
Overall Experience: 8.8
R
Ratnakumar • couple • ae
10
2026-04-11 • via Nuitee
K
Khalidul • family_with_children • gb
10
2026-04-07 • via Nuitee
Z
Zakaria • family_with_children • ae
8
Fantastic
Pros:

The staff and service

Cons:

Construction that was happening during our stay

2026-03-30 • via Nuitee
A
Akmal • solo_traveller • ae
6
Overall ok
Cons:

Swimming pool was closed

2026-03-24 • via Nuitee
L
Lukas • solo_traveller • sg
10
2026-03-21 • via Nuitee
T
TURKI SULTAN ALTHOBAITI • couple • sa
10
Pros:

كل شي بالفندق جميل
موظفين الإستقبال في غاية اللطف وتعاملهم راقي
موظفين المطعم ممتازين جدا وبالاخص نجوى والطعام عالمي ممتاز
بخصوص الغرفه وعزلها ممتاز الترتيب والتنظيف ممتاز .
بجوار الفندق مول صغير فيه عدد كوفيهات ومطاعم وستاربكس وصيدلية

Cons:

لايوجد قسم خاص لمركز سبا او مساج

2026-03-20 • via Nuitee
Z
Zakaria • family_with_children • ae
7
Overall good despite the challenges of the renovation
Pros:

Clean and staff were nice and well trained

Cons:

Hotel is under renovation

2026-03-08 • via Nuitee
M
Meng • couple • cn
8
2026-03-07 • via Nuitee
S
Stacy Yeh • solo_traveller • tw
9
2026-03-06 • via Nuitee
S
Simon • solo_traveller • th
8
2026-03-02 • via Nuitee
T
Thea • solo_traveller • gb
9
Quiet and comfy
Pros:

Nice hotel close to the airport, the room size was good, comfy bed and pillows, all the amenities provided, good breakfast, very professional and friendly staff - special thanks to Angie for handing my reservation.

Cons:

Upon my arrival I discovered that the swimming pool and gym facilities were closed for renovation - although the staff said it was announced earlier - I haven't seen any information on the website or booking agency - so had to modify my booking accordingly.

2026-02-22 • via Nuitee
S
Sufiyan • extended_group • mz
8
2026-02-08 • via Nuitee
J
Julia • solo_traveller • sg
8
2026-01-30 • via Nuitee
M
Maiaboussat • couple • fr
10
Incroyable
Pros:

La literie etait fantastique. Le personnel extrêmement gentil et chaleureux. Le petit dejeuner incroyable

Cons:

Rien

2026-01-28 • via Nuitee
S
Sherry • couple • au
10
Exceptional service from all staff. Attention to details towards guest. Well recommended.
Pros:

Its clean

Cons:

Renovation noise and pool being closed

2026-01-27 • via Nuitee
A
Alan Chi • solo_traveller • tw
10
2026-01-27 • via Nuitee
M
Marcel • couple • ca
10
2026-01-26 • via Nuitee
A
AHMED • couple • my
10
2026-01-22 • via Nuitee
L
lois • solo_traveller • au
8
2026-01-21 • via Nuitee
S
Sheilla • couple • id
7
2026-01-20 • via Nuitee