DoubleTree by Hilton Izmir - Alsancak

Hotels
Doubletree by Hilton
7.6 (213 reviews)
Ismet Kaptan Mah. 1373 Sok. No:5 Konak , Izmir , tr

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very clean, modern and comfortable rooms (several mentions)
Highly praised front desk team (Evren, Cansu, Umut, Sercan)
Excellent breakfast with authentic Turkish specialties
Central location, close to restaurants and walkable attractions
Nice swimming pool and rooftop terrace
Comfortable bed and good shower pressure
Cons:
Some rooms reported as too small; small washbasin
Window not opening fully and lighting in rooms described as dull
Air conditioning blowing directly on guest (room 610) causing sleep issues
Billing/payment error reported (reservation charged to wrong card)
Difficulty adding breakfast via booking.com for some guests
Potential for local traffic jams affecting access

Categories

Cleanliness
7.9
Rooms described as modern and 'very clean' by multiple guests; no significant cleanliness complaints.
Service
8.2
Front desk repeatedly praised (Evren, Cansu, Umut, Sercan) for professionalism, kindness and helpful local recommendations; one guest reported a billing/card error which slightly lowered score.
Location
8
Central location highlighted as ideal for exploring on foot and close to restaurants; some guests noted traffic jams and slightly dull exterior/approach lighting.
Room Quality
6.5
Mixed feedback: several guests praised comfortable beds, modern rooms and strong shower pressure, but others reported rooms being too small, windows not opening fully, AC blowing onto the bed and small washbasin/lighting issues.
Amenities
7.8
Good amenities noted (swimming pool, nice rooftop terrace, strong shower); breakfast service available. Minor friction when booking breakfast via third-party (booking.com) affected perception but not core amenities.
Value for Money
6.5
Overall stays described positively and guests would return, but billing/payment issues and difficulty adding breakfast via booking.com reduced perceived value for some guests.
Food and Beverage
8.5
Breakfast repeatedly described as excellent with a rich variety of authentic Turkish specialties, cheeses, olives and fresh bread; a few minor comments (e.g., desire for wholegrain bread).
Overall Experience
7.4
Generally positive stay with standout staff hospitality, clean rooms and great breakfast, tempered by isolated but meaningful issues (room size, AC, billing/booking friction).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:35

Property Description

Convenient Location near Izmir International Fair
Situated just a 2-minute walk from the Izmir International Fair, DoubleTree by Hilton Izmir - Alsancak offers free private parking and WiFi for your convenience.

Luxurious Rooms and Dining Options
Indulge in air-conditioned rooms with carpeted floors, minibar, and flat-screen TV. Enjoy a delightful dining experience at the hotel's à la carte restaurant offering international cuisine. Unwind at the Lobby and Roof Bars for refreshing drinks.

Relaxation and Wellness Amenities
Take advantage of the fitness centre, Turkish bath, sauna, and massage rooms for relaxation. Laundry and room services are available to cater to your needs.

Experience comfort and luxury at DoubleTree by Hilton Izmir - Alsancak. Book now to enjoy a memorable stay!

Important information:

Please note that DoubleTree by Hilton Izmir - Alsancak will preauthorize the total cost of the reservation 36 hours before check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADB

Location

Guest Reviews

7.6
Based on 213 reviews
Cleanliness: 7.9
Service: 8.2
Location: 8
Room Quality: 6.5
Amenities: 7.8
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 7.4
S
Sevgi couple nl
9
Heerlijk, zeker voor herhaling vatvaar.
Pros:

Bed en kussens

Cons:

Deuren maken veel geluid, ze slaan vanzelf dicht.

2026-08-27 via Nuitee
K
kasim ercan couple tr
7
Cons:

Very dated.

2026-08-24 via Nuitee
V
Valinaki solo_traveller gr
10
Pros:

Breakfast location

Cons:

Nothing all perfect

2026-08-23 via Nuitee
M
Mustafa solo_traveller nl
9
Pros:

Dakterras, zwembad. Schone luxe hotel.

Cons:

Fitnessruimte. Veels te klein.

2026-08-21 via Nuitee
R
Raquel solo_traveller es
7
2026-08-18 via Nuitee
B
borisdI1310ZP Friends getaway
10
Nice stay in Izmir
Pros:

I had a wonderful stay at DoubleTree by Hilton Izmir and would gladly return. The room was modern, comfortable, and very clean, while the hotel’s central location made it easy to explore the city on foot.

Breakfast was excellent, with a rich variety of authentic Turkish specialties, including delicious meze, a great selection of cheeses, olives, fresh bread, and many other local dishes. It was the perfect way to start each day.

What truly made this stay exceptional was the front desk team. A special thank you to Mr. Evren, whose professionalism, kindness, and genuine hospitality stood out throughout our stay. I would also like to thank Cansu, Umut, and Sercan for always being welcoming, helpful, and ready with fantastic recommendations for local restaurants and places to visit. Their advice helped us experience the best of Izmir.

The warmth and hospitality of the entire team made us feel genuinely welcome. Highly recommended for anyone visiting Izmir!

2026-07-30 via Tripadvisor
I
Isa couple az
6
Pros:

Səhər yeməyi

Cons:

Otaqda kondisoner üstümə vururdu. Yata bilmədim otaq 610

2026-07-23 via Nuitee
P
Peter extended_group dk
9
Pros:

Glimrende morgenmad. Der er hvad der skal være. fuldkorns brød ville gøre det super.

Cons:

Underligt, at min reservering var foretaget på et kreditkort nummer som ikke var mit kreditkort nummer. Beløbet er dog trukket på mit nr. Nok en fejl 40.

2026-07-13 via Nuitee
K
Kowsikan couple gb
10
Good for relaxing.
Pros:

Location amazing. Staffs are very friendly. Nice swimming pool and morning breakfast.

2026-07-09 via Nuitee
K
Khanh solo_traveller vn
9
Great for a short stay
Pros:

The bed is extremely comfortable. The shower is great for a short stay.

I changed my flight earlier than planned so I didn’t try the breakfast. Overall it was a good stay, I had a brief refreshment as I wished.

Cons:

The location is good but travelers may encounter traffic jams easily. The lighting seemed a bit dull when I came.

2026-07-05 via Nuitee
N
Nebojsa solo_traveller ba
8
2026-06-18 via Nuitee
B
Burak solo_traveller tr
10
2026-06-05 via Nuitee
C
Claritsia solo_traveller nl
10
2026-05-30 via Nuitee
N
Nebojsa solo_traveller ba
10
2026-05-22 via Nuitee
I
Imren solo_traveller de
7
Pros:

Die Lage ist toll, in der Dusche sehr guter Wasserdruck. Sehr schöne Dachterrasse.

Cons:

Mein Zimmer war viel zu klein. Fenster liess sich nicht ganz öffnen, Waschtisch viel zu klein.

2026-05-18 via Nuitee
H
Heiner extended_group do
9
Gut, wie immer
Pros:

Frühstück war sehr gut; komme gerne wieder

Cons:

Nichts zu bemängeln

2026-04-30 via Nuitee
P
Peter extended_group dk
9
Pros:

fint hotel med god beliggenhed og tæt på div restauranter

Cons:

Det ville være bedre hvis man kunne booke morgenmad via booking.com. Det er ikke første gang, at der ikke har været mulighed for at tilvælge morgenmad før man er på hotellet. Dette kan sagtens lade sig gøre når man booker udenom booking.com

2026-04-14 via Nuitee
Θανάσης extended_group gr
9
2026-02-23 via Nuitee
S
Seda family_with_children sa
7
2026-01-19 via Nuitee
J
Jana solo_traveller gb
5
Not worth the Hilton Name nor the money
Pros:

Staff was very friendly and kind and room service was good and fast.
Centrally located within walking distance distance to the basar etc. shops right in front including super market

Cons:

Honestly, possibly worst “Hilton” I h e stayed in and doesn’t deserve the Hilton name. Found hotel and room run down and not worth the money. Breakfast was absolutely abysmal! Not even worth half the price they charge. Even an Ibis hotel has better breakfast and more choice than the Hilton here. Would not stay there again.
Pool is tiny (more like a large whirlpool). My window wouldn’t close, toilet barely flushed… asked to have things fixed 3 times - it never happened.

2026-01-19 via Nuitee