The Grey Hotel

Hotels
•
Independent
8.8 (3473 reviews)
Schmiedingstrasse 11-13, Dortmund, NW, 44137 , Dortmund , DE
49-0231-41910300

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Cold rooms
Slow lift

Categories

Cleanliness
7.76
Some guests reported cleanliness issues, such as dirty corners and a dirty kettle.
Service
9.73
Guests praised the staff for being friendly and helpful, providing excellent service throughout their stay.
Location
9.77
The hotel is conveniently located near the city center and major attractions.
Room Quality
8.22
Some guests found rooms a bit cold and noisy, but overall the quality was acceptable.
Amenities
8.25
Amenities such as Wi-Fi and breakfast had good reviews, but there were complaints about the lift being slow.
Value for Money
8.71
Guests felt the price was reasonable considering the overall offerings of the hotel.
Food and Beverage
9.26
Breakfast received positive feedback for its variety and quality.
Overall Experience
8.73
Overall satisfaction was high, despite some minor issues with cleanliness and room temperature.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:28

Property Description

Welcome to The Grey Hotel, where comfort meets convenience in the heart of Dortmund!

Recreational Amenities
Experience relaxation and well-being with access to our health club, complimentary Wi-Fi, and concierge services to cater to your every need. For fitness enthusiasts, take advantage of discounted access to a nearby gym.

Dining Delights
Savor a delicious meal at our restaurant and unwind at the bar/lounge with your favorite drink. Start your day right with a complimentary buffet breakfast, served daily, ensuring a perfect beginning to your adventurous day in the city.

Comfortable Accommodations
Retreat to one of our 34 tastefully designed guestrooms equipped with minibars, flat-screen TVs, and private bathrooms stocked with toiletries. Enjoy a blend of modern comforts and personal touches to feel right at home.

Don’t miss out—secure your stay at The Grey Hotel today and immerse yourself in all that Dortmund has to offer!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 3473 reviews
Cleanliness: 7.76
Service: 9.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
W
Werner • solo_traveller • de
9
2026-05-23 • via Nuitee
H
Hilger • family_with_children • de
8
Klare Weiterempfehlung
Pros:

Lage und Größe des Zimmers, Frühstück

Cons:

Disco in der Nähe. Die ganze Nacht ständig Bässe der Subwoofer gehört.

2026-05-23 • via Nuitee
D
Dirk • solo_traveller • de
9
2026-05-22 • via Nuitee
O
Olajumoke Alimat • solo_traveller • de
10
2026-05-22 • via Nuitee
N
Ngoc Mi • couple • fr
5
Pros:

Non

Cons:

Non

2026-05-22 • via Nuitee
Çağtay • family_with_children • tr
10
2026-05-22 • via Nuitee
M
Michael • extended_group • dk
8
Pros:

Dejligt store værelser med virkelig bred dobbeltseng. God central beliggenhed. Privat parkering i lukket gård bag hotellet var helt optimalt!

2026-05-21 • via Nuitee
C
Christian • solo_traveller • de
7
2026-05-20 • via Nuitee
I
Iryna • couple • cz
10
2026-05-19 • via Nuitee
Z
Zoltán • couple • hu
9
2026-05-19 • via Nuitee
K
Kamil • couple • pl
10
2026-05-19 • via Nuitee
K
Kamil • couple • pl
10
2026-05-19 • via Nuitee
K
Kamil • couple • pl
10
2026-05-19 • via Nuitee
B
Bernd • couple • de
7
Pros:

Die zentrale Lage

2026-05-19 • via Nuitee
E
Els • couple • nl
8
2026-05-18 • via Nuitee
P
Peter • couple • se
8
Cons:

Dubbelsängen var 140 bred och kan knappast räknas som dubbelsäng

2026-05-18 • via Nuitee
B
bilel • solo_traveller • de
9
2026-05-17 • via Nuitee
R
R5582NXsofiah • Family
2
Sleepless night
Pros:

We came here to sleep, but we couldn’t sleep at all because there is a techno bar right next door. We didn’t sleep at all during the whole night. I don’t understand how they even dare to accommodate guests in that room.

2026-05-16 • via Tripadvisor
A
Akila Udara • solo_traveller • de
10
Pros:

Friendly and helpful staff.
Clean and cozy room.

2026-05-16 • via Nuitee
M
marcel • couple • nl
8
Dagje Dortmund, dicht bij de stad en evenement.
Pros:

Ligging ten opzichte van de stad en de parkeermogelijkheid.

Cons:

-

2026-05-15 • via Nuitee