Holiday Inn Express Hotel & Suites Huntsville West - Research Park by IHG

Hotels
Holiday Inn Express
9.4 (449 reviews)
2600 Old Fairway Road , Huntsville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Convenient location
Cons:
Limited vegetarian options
Low toilet height

Categories

Cleanliness
9.48
Overall, guests appreciated the cleanliness of the rooms and hotel.
Service
9.95
Exceptional service noted, particularly by staff members like Miss Betty.
Location
9.49
Many guests found the location to be excellent and convenient.
Room Quality
9.44
Rooms were reported to be clean and comfortable, exceeding expectations.
Amenities
8.47
Limited vegetarian breakfast options and a low toilet were noted as downsides.
Value for Money
9.43
Guests felt they received good value for their stay.
Food and Beverage
8.98
Breakfast variety was appreciated but could improve for dietary options.
Overall Experience
9.95
Overall satisfaction was high; many guests expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:21

Property Description

Modern Rooms with Essential Amenities
Each room at the Huntsville Holiday Inn Express Hotel and Suites features a cable TV, microwave, and small refrigerator, along with coffee-making facilities and a dining area for added convenience.

Convenient Facilities for Business and Leisure
Guests can enjoy the outdoor pool, fitness centre, and free Wi-Fi during their stay. The business centre is perfect for catching up on work, while the launderette ensures a hassle-free visit.

Prime Location for Exploration
Located just minutes away from the US Space and Rocket Center, Von Braun Center, and Wade Mountain Nature Preserve, this hotel offers easy access to top attractions in Huntsville.

Book your stay at Holiday Inn Express Hotel and Suites Huntsville West Research Park for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 449 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.95
C
Colin couple us
8
2026-03-05 via Nuitee
C
Chun Ok couple us
10
2026-03-02 via Nuitee
C
Ceejay couple us
10
The Staff Make This Place Great!!
Pros:

The people- I would have stayed the night in a cardboard box for staff like that!!!

From needing batteries in my dying tv remote, to helping me get extra food to take to my room after breakfast for my niece and then when we left made sure my niece had enough chocolate milk for the road !!! Everyone was so helpful and nice and truly loved their job.

I am returning there in a couple of weeks and I’m excited to see them all again!

Outstanding service.

2026-02-27 via Nuitee
F
Fitzgerald extended_group us
10
2026-02-24 via Nuitee
A
Art solo_traveller us
7
Not a very good value.
Pros:

The coffee was amazing.

Cons:

There were strong smells all through the facility. especially my room. The walls were thin and there was a lot of noise from adjacent units. The front desk was understaffed resulting in long wait time of 5-10 minutes for service. With all of these issues, the price I paid was outrageous.

2026-02-11 via Nuitee
M
makayla couple us
10
2026-01-27 via Nuitee
M
Markisha family_with_children us
10
Pros:

The staff was great ESPECIALLY BRENDA AND MONICA.....I JUST LOVED THE DINING ROOM Attendant who i didn't catch her name but she was so sweet and helpful maybe Gail im not sure...and the maintenance man Ricky was quick to try to fix the tv but moved us to a different better room.

Cons:

N/A

2026-01-25 via Nuitee
P
Paul solo_traveller us
10
2026-01-19 via Nuitee
L
Laura family_with_children us
10
2026-01-19 via Nuitee
N
Neketia family_with_children us
10
Great staff services and breakfast.
Pros:

Great location, staff services, and breakfast.

2026-01-19 via Nuitee
S
Steve couple us
7
2026-01-19 via Nuitee
J
James family_with_children us
10
2026-01-19 via Nuitee
C
Cariana family_with_children us
10
Pros:

Brenda and Betty were the nicest ladies!
The hotel was spotless, as was our room!
Nice breakfast!
Loved the cleanliness of everything!
We will be back!
A+

Cons:

We don't have any dislikes about this hotel

2026-01-15 via Nuitee
P
Paula family_with_children us
10
2026-01-15 via Nuitee
J
james solo_traveller us
9
2026-01-15 via Nuitee
L
Lou solo_traveller us
9
2026-01-13 via Nuitee
K
Kristin couple us
10
2026-01-13 via Nuitee
L
Lisa solo_traveller us
2
I will not recommend this place to anyone. As much as the staff tried to help and they were great, the accommodations we
Pros:

The location and cleanliness was great. The staff were helpful too. They tried to accommodate my needs and I thought things were good at first.

Cons:

I had to move from my rooms TWICE because there were leaks in the bathrooms. Now I’ve been woken up by someone in the foyer talking at 2:00 am. I’ve tried not to complain, but things just keep getting worse!

2026-01-05 via Nuitee
A
Amanda family_with_children us
7
2026-01-02 via Nuitee
B
Brenda family_with_children us
10
Pros:

Fast check in. Rooms was very clean and the Hotel was easy to find.

Cons:

Liked everything

2026-01-01 via Nuitee