The Lalit Great Eastern Kolkata

Hotels
9.6 (1617 reviews)
1, 2 & 3, Old Court House Street , Kolkata , in

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverage options
Good location
Cons:
Maintenance issues in rooms
Overwhelmed service staff at breakfast

Categories

Cleanliness
8.99
Some reviews mentioned issues with room maintenance and cleanliness.
Service
10
Staff received high praise for attentiveness and friendliness.
Location
9.96
Great location for exploring the town.
Room Quality
9
Some complaints regarding room upkeep and amenities.
Amenities
9.45
Standard quality for this hotel tier.
Value for Money
9.48
Fair pricing for the services provided.
Food and Beverage
9.94
Excellent food options, especially breakfast.
Overall Experience
9.99
Overall a positive experience despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:25

Property Description

Luxurious Amenities and Services

The Lalit Great Eastern Kolkata offers an array of luxurious amenities, including an outdoor swimming pool, a fitness centre, and a spa and wellness centre. Guests can indulge in a relaxing massage at the on-site parlour and enjoy 24-hour room service for in-room dining.

Convenient Location

Situated just 50 metres from the central business district of Dalhousie Square, this hotel provides easy access to popular attractions such as Park Street and Victoria Memorial. The BBD Bagh Bus Station and Howrah Railway Station are also conveniently located within 200 metres.

Culinary Delights

Guests can savor a variety of Indian, Chinese, and Continental cuisines at the Legacy Lounge, while Wilson’s The Pub offers a selection of refreshing beverages. Whether for leisure or business, The Lalit Great Eastern Kolkata ensures a memorable stay for all guests.

To experience luxury and convenience in the heart of Kolkata, book your stay at The Lalit Great Eastern Kolkata today.

Important information:

Please note:
- Guests are prohibited from bringing outside alcohol into the hotel premises for consumption. Any liquor brought into the hotel by guests will be kept in the custody of hotel until checkout
- 01 Ltr. Packaged Drinking Water Per Person Per Night

In case of any request for extra bed , same shall be honored if booked in advance as a part of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 6 years old and over stay for Rs. 3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1617 reviews
Cleanliness: 8.99
Service: 10
Location: 9.96
Room Quality: 9
Amenities: 9.45
Value for Money: 9.48
Food and Beverage: 9.94
Overall Experience: 9.99
S
Surya Sri hari couple in
1
pathetic
Pros:

nothing

Cons:

the reception counter made a mess of the booking. they held us up for one hour before we could get into the room. no welcome drink was served. the lounge was closed by the time we had access to it. finally they us took us to the restaurent.

2026-07-18 via Nuitee
C
Chithra family_with_children ae
7
2026-07-17 via Nuitee
K
Kishore solo_traveller in
8
Cons:

Room needs to be upgraded

2026-07-16 via Nuitee
T
The Constant Traveller solo_traveller gb
8
Needs work
Pros:

The hotel is in a good central location. The staff were for the most part professional and courteous. The breakfast has an extremely good selection.

Cons:

The room was quite spacious but it looked sparse due to no rugs on the floor making it look somewhat utilitarian rather than cosy. The windows have an over complicated double blind system and the cords tend to get tangled. But most importantly they let in more light than simpler and more elegant blackout curtains. Also there was no bedside light. These things are the difference between adequate and feeling homely
In addition the restaurant was extremely busy but staff were not organised well. There were raised voices and almost running around like headless chickens with nobody apparently in charge overall. The relaxed atmosphere found in a top class hotel like the Oberoi or Taj group was simply not present..it felt like functioning anarchy.
The person who guides guests to the table should ask at least about tea or coffee or other drinks and ensure that they are delivered to the table. We were never offered this. The staff were working hard..too hard due to the lack of coordination and organisation by a senior manager.

2026-07-15 via Nuitee
T
Tarun solo_traveller in
10
2026-07-14 via Nuitee
T
Thomas Heigermoser solo_traveller de
8
Pros:

Nice gym and good food.

Cons:

Smell in the room. AC sometimes working fine, sometimes to strong.

2026-07-14 via Nuitee
P
pinak solo_traveller in
9
2026-07-13 via Nuitee
P
Prakash solo_traveller in
9
2026-07-12 via Nuitee
P
Prakash solo_traveller in
9
2026-07-12 via Nuitee
2
207piyushk Business Rome, Lazio
2
Extorting money on every possible stage
Pros:

I book 2 rooms with Lounge access and breakfast through Agoda on 7th for my VIP guest from Delhi for the 9th july for a day. On checkin i was told by mr Pratik that there is no record of booking. After 40 mins of coordinating and calling agoda they found the booking and finally gave the key to guest. Later was told breakfat not included in package. Made me pay 1500 per head extra for that. complained with sales person Indranil Roy and asked him to extend the rooms for another night. he gave us a special rate of 9k incl bf and lounge which was 9750 in agoda. next day on check out we are told lounge acces not included in the package so pay 10 k more for use of it on second day. First time experience such petty behaviour in 5 star. WILL NOT RECOMMEND ANYONE TO COME HERE ALSO IF YOU HAVE TO CHECK AND CONFIRM BOOKING PROPERLY BEFORE PAYING AND DECIDING. NOT 1 PERSON I FOUND TO BE THERE FOR CUSTOMER SERVICE.

2026-07-11 via Tripadvisor
D
Deepal couple in
9
2026-07-11 via Nuitee
P
Pratik couple in
8
2026-07-11 via Nuitee
S
Samar family_with_children ae
5
Not happy at all
Pros:

No response from property after sending repeated messages via booking.com

Cons:

Unresponsiveness and petty issues like when I booked hotel my daughter was 17 and by the time my family stayed my daughter had turned 18 so they reduced the # of people eligible for breakfast to 3 !! This was so hilarious ?!

You don’t expect this behaviour from 5 start property

2026-07-11 via Nuitee
H
Hasan couple nl
7
Cons:

after paying approx 20 k for 2 days they charge for 1 sprite and took 460 rupee.

2026-07-10 via Nuitee
R
Ratikanta solo_traveller in
9
2026-07-08 via Nuitee
D
Dean solo_traveller au
8
LaLit Oasis
Pros:

The breakfast/ big room/ the piool

Cons:

All good

2026-07-08 via Nuitee
V
victoriajO1316XV Solo travel Chennai District, Tamil Nadu
10
I love this hotel
Pros:

I thoroughly enjoyed my stay at this hotel from the very moment I walked through the doors. The warm welcome I received was matched by the genuine professionalism and kindness of the entire team. Everything felt thoughtful, well-organized, and truly customer-focused.

Breakfast was exceptionally good—one of the highlights of my mornings. I also found the gymnasium to be extremely well-maintained and thoughtfully equipped, and it was clear that it’s looked after with great care by the fitness manager, Dave.

I’d also like to extend my appreciation to Saraswati, the lady who cleaned my room. She was consistently kind, respectful, and attentive, which made my stay even more comfortable and enjoyable.

I honestly cannot praise this hotel enough. I’m staying here for six nights, and I will most certainly be back. Thank you for making my trip so pleasant and memorable.

2026-07-07 via Tripadvisor
S
Stefano solo_traveller it
10
2026-07-07 via Nuitee
D
Deepak Kumar family_with_children in
9
Though Brief - Always Nostalgic to visit the Heritage City Kolkata
Pros:

Location, Staff Attention and Service Level

Cons:

None

2026-07-07 via Nuitee
D
Dr Kumar avijeet family_with_children in
9
2026-07-07 via Nuitee