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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Hammam
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Lockers
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Personal trainer
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Hair Salon Services
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Walking tours
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
The Lalit Great Eastern Kolkata offers an array of luxurious amenities, including an outdoor swimming pool, a fitness centre, and a spa and wellness centre. Guests can indulge in a relaxing massage at the on-site parlour and enjoy 24-hour room service for in-room dining.
Convenient Location
Situated just 50 metres from the central business district of Dalhousie Square, this hotel provides easy access to popular attractions such as Park Street and Victoria Memorial. The BBD Bagh Bus Station and Howrah Railway Station are also conveniently located within 200 metres.
Culinary Delights
Guests can savor a variety of Indian, Chinese, and Continental cuisines at the Legacy Lounge, while Wilson’s The Pub offers a selection of refreshing beverages. Whether for leisure or business, The Lalit Great Eastern Kolkata ensures a memorable stay for all guests.
To experience luxury and convenience in the heart of Kolkata, book your stay at The Lalit Great Eastern Kolkata today.
Please note:
- Guests are prohibited from bringing outside alcohol into the hotel premises for consumption. Any liquor brought into the hotel by guests will be kept in the custody of hotel until checkout
- 01 Ltr. Packaged Drinking Water Per Person Per Night
In case of any request for extra bed , same shall be honored if booked in advance as a part of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Freundlichkeit der Angestellten
Ác nốt wotrking
Staff
The breakfast service was the lone operational bright spot in an otherwise dismal stay. The quality of the food was commendable, and the F&B staff exhibited the exact courtesy and professionalism that is completely absent at the front desk. Frankly, it felt as though the morning team was working overtime on damage control, trying to overcompensate for the sheer incompetence of the rest of the hotel.
The overall staff attitude is abysmal. Stand near the reception for just a few hours, and I guarantee you will witness at least one completely exasperated guest. The baseline operating mode for the majority of the front desk team isn't hospitality; it is unnecessarily adversarial and combative.
The sheer incompetence and lack of transparency regarding room allocations is staggering. After booking a specific room category, I requested rooms on the same floor. I was flatly denied and told that this specific category only features one room per floor. Fast forward through two days of completely unnecessary inconvenience: I asked a different staff member, and a room on our floor miraculously materialized out of nowhere. It is a blatant display of either sheer laziness or outright dishonesty.
Worse are the deceptive billing practices. If you make the mistake of booking an additional room directly at the reception desk, demand an ironclad, written confirmation on paper. Without it, you will likely find an unexplained added markup quietly added to your final bill, forcing you into a drawn-out, exhausting argument with rude people just to get them to honor the agreed-upon rate.
The staff may put on a rehearsed veneer of politeness, but it is entirely disingenuous. I have the names of the primary offenders, but I am withholding them publicly because I do not want to jeopardize individual careers over what is clearly a top-down management and training failure. The single exception to this dismal experience was Giriraj—the only genuinely professional, well-behaved team member on the premises.
This establishment is coasting on shady practices and staff hostility. I expect vastly better, and so should any prospective guest. A true five-star experience is built on trust, efficiency, and guest care. This establishment is coasting on shady practices and staff hostility. I expect vastly better, and so should any prospective guest.
La gentillesse et la serviabilité du personnel, la taille - très spacieuse - de la chambre, sa propreté. L’ensemble de l’hôtel est très bien tenu et le décor est agréable.
La cuisine qui n’est pas à la hauteur du reste.
Location
Club Lounge was closed to the hotel guests but was open for public functions. There was no exclusive place for guests who had paid for the Club Lounge facility.
Clean and accessible to landmarks
Some receptionists are not well versed in what they should do, what they have to checked. Communication Is very poor to some but some few are exceptional
Nothing
Staff behaviour
excellent
Nice large rooms in an old heritage building in a good location.
It was loud at night due to neighboring music.
Located well and has genuinely old world charm to it which hasn’t been leveraged. The staff was excellent - particular Alok and the hearing impaired gentleman working at the inhouse breakfast restaurant.
Damp and not very well maintained. Created breathing issues for senior citizens accompanying us. Overall , gave the feel of being a 3.5 star property rather than a bonafide 5 star property.
Excellent
Nothing
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