Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Good food and drinks
Cons:
Some amenities were pricey
Variable room conditions

Categories

Cleanliness
8
Some reviews mentioned the rooms were clean, but others indicated areas felt old and lacking attention.
Service
8.7
Overall, the staff were frequently described as friendly and helpful.
Location
8.5
Positive comments about the location being peaceful but still close to the center.
Room Quality
8.4
Rooms were spacious and well-maintained, but some reported them as being older.
Amenities
8.7
Many amenities such as the beach club and bar were enjoyed and well-rated.
Value for Money
8
Some mentioned the pricing was reasonable, but the beach bar prices were noted as high.
Food and Beverage
8.5
Food quality received high remarks, with specific dishes praised in reviews.
Overall Experience
8.4
Many guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:12

Property Description

Beachfront Oasis in Holbox Island

Gorgeous Garden and Private Beach
Indulge in the beauty of nature with a garden terrace overlooking the beach. Enjoy the luxury of a private beach area just steps away from your room.

Comfort and Convenience
Relax in rooms with private balconies and modern amenities like air conditioning and safety deposit boxes. Unwind in a private bathroom stocked with complimentary toiletries and a refreshing shower.

Culinary Delights
Start your day with a delicious breakfast offering a variety of options including à la carte, continental, and Italian choices. Savor your meals with garden views and the sound of the ocean in the background.

Book your stay at Zomay Beachfront Holbox now to experience the perfect blend of luxury and nature.

Important information:

Please note that a maximum of 1 pet is allowed.
Please note that the rate does not include the conservation fee of $30 MXN, per person per night, which is charged upon arrival at the hotel.

Please note that construction work is taking place nearby and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for MXN 650 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for MXN 650 per person per night when using an available extra bed.
    People 12 years old and over stay for MXN 882 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 402 reviews
Cleanliness: 8
Service: 8.7
Location: 8.5
Room Quality: 8.4
Amenities: 8.7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.4
R
Rafael • couple • mx
8
Excelente lugar para descansar y relajarse
Pros:

El hotel está muy bonito y muy cómodo. No doy más 10 por que los pasaron de una habitación grande a una chica y había muchas carencias a lo que ya teníamos.

Cons:

Que no había agua caliente y nos tuvieron que cambiar de habitación

2026-02-13 • via Nuitee
R
Ramon • couple • be
6
Pros:

The lounge area close to the beach is very nice. Also, the sunsets are very cool to see, sometimes with sometimes a DJ set playing. The staff is friendly and very helpful if you need something.

Cons:

However, the rooms are very basic even if you take a more luxurious room. No decoration, no place to store you cloths in a cupboard,, no hairdryer. They are also building a huge hotel next door, which causes noise pollution. The beach itself is not really attractive (lots of sargassum) in comparison with the beach on the right side of the pier (where the water is crystal clear).

2026-02-12 • via Nuitee
J
jessica • family_with_children • fr
9
Pros:

Le personnel est incroyable, vraiment aux petits soins. Merci Daniel pour votre accueil et votre disponibilité. Bon restaurant sur place. L’emplacement est top: Permettant d’être rapidement au centre mais tout en étant loin de l’agitation et du bruit.

Cons:

Les chambres sont vraiment très simple, espace de rangement quasi inexistant dans les chambres pour 4.

2026-02-10 • via Nuitee
A
andre • couple • pf
5
Hôtel moyen bruyant
Pros:

Très moyen peu de choix,entre plusieurs formules.

Cons:

Chantier de construction d’un hôtel sur terrain mitoyen.
Amas de déchets verts dans le jardin.
Musique du bar de plage insupportable .

2026-02-08 • via Nuitee
M
Maëlle • extended_group • fr
7
2026-02-08 • via Nuitee
L
Lucy • couple • nl
10
Super, helemaal naar verwachting!
Pros:

De faciliteiten binnen het hotel en de vriendelijke medewerkers.

Cons:

Alles beviel goed.

2026-01-28 • via Nuitee
J
Julius • extended_group • mx
10
Nos lo pasamos fenomenal …👍🆗
2026-01-27 • via Nuitee
A
Anne Sophie • family_with_children • dk
10
Fantastisk oplevelse på Holbox. Ville til enhver tid vende tilbage og anbefale alle stedet
Pros:

Den Vibe de formår at skabe er helt unik

2026-01-27 • via Nuitee
S
Silvie • couple • it
10
Pros:

Great location in the centro but still a bit away from the biggest parties. Amazing staff, beautiful garden & amazing views from the room. Private beach that really felt private and secluded, nice spacious but minimalist room, very good breakfast.

Cons:

This is by no means the hotel's fault, but on the parcel right next to the hotel garden another hotel is being built and the rooms don't isolate noise 100%, so if you plan hanging out in the room during the day to catch up on sleep after long travels, for example, some earplugs are recommended.

2026-01-24 • via Nuitee
K
Katarzyna • extended_group • pl
10
Amazing place, facilities and staff!
Pros:

Location and access to the beach, a cafe and a restaurant at the premises, plus a beach bar. The place offers a direct access to a beach, with beds and there’re plenty of palm trees! Everything is very well maintained and the staff are friendly and helpful. We were all adults, but there were families with small children too, and they seemed to have a great time.
The place is a little further from the centre, which is great as you get more peace and quiet and comfort.
Great coffee in the cafe!

Cons:

Our room was a bit smaller than expected but we were fine there and spent the time on the beach anyway!

2026-01-23 • via Nuitee
H
Hendrik • couple • de
9
2026-01-22 • via Nuitee
D
Dominic • family_with_children • ch
7
Schönes Hotel, schlechtes Frühstück
Pros:

Sehr schöne Anlage zu der Sorge getragen wird
Grosse Zimmer
Freundliche Receptionsmitarbeiter
Schöner Strandbereich

Cons:

Frühstück ist lächerlich für ein so schönes Hotel. Man wählt aus einer sehr kleinen Karte aus und die Portionen sind viel zu klein. Der Kaffee ist ungeniesbar.
Sehr schade, da das Hotel über ein eigenes Kaffee mit sehr gutem Essen und Trinken verfügt...
Preis/Leistung stimmt hier absolut nicht!

2026-01-21 • via Nuitee
F
Florian • couple • fr
8
2026-01-20 • via Nuitee
B
Boot • couple • nl
8
Echt vakantie
Pros:

Een heerlijk hotel. De locatie was top! Het hotel ligt aan het strand en 5 minuten lopen naar het centrum. Een hele vriendelijke gastheer, bedienend personeel was aardig en de hele sfeer was echt vakantie. De kamer was niet heel groot maar de bedden lagen heerlijk en de douche was ook fijn.
Er is alleen geen tv dat was eerst wel vreemd maar later mis je m ook niet echt.

2026-01-19 • via Nuitee
J
Jana • extended_group • us
10
Pros:

Location, access to the beach, the restaurant and the bar 😍 everything

Cons:

Just the mosquitos but it was the season

2026-01-19 • via Nuitee
M
Maria • extended_group • it
6
2026-01-19 • via Nuitee
N
Nicole • extended_group • ch
9
Traumhafte Lage, nettes Personal
Pros:

Sehr nettes Personal. Sehr zuvorkommend und familiär (man wird immer mit Name angesprochen und gefragt, ob alles in Ordnung ist).
Bedienung im Restaurant/Strandbar ausserordentlich gut!
Essen im Restaurant super (waren zum Frühstück und Abendessen da - sehr zu empfehlen).
Traumhafte Lage, man fühlt sich wie im Paradies! Umfangreiches Tourangebot mit ausgezeichneten Tourguides und Yoga am Morgen hat uns super gefallen.

2026-01-19 • via Nuitee
S
sophie • couple • nl
10
2026-01-18 • via Nuitee
D
de Becker • couple • fr
8
Pros:

L’accès à la plage directe est très agréable. Regarder le couché du soleil avec un cocktail et les pieds dans le sable était juste magique.
Le petit déjeuner est servi sur le bar de la plage.

Cons:

Il manque un sèche cheveux dans la salle de bain ainsi qu’une armoire pour mettre ses vêtements car seul un portant est disponible dans la chambre. La classification de 4 étoiles ne correspond pas du tout aux critères habituels.
La moustiquaire est juste pour faire jolie car fixation inappropriée pour être efficace.

2026-01-17 • via Nuitee
E
Emmelie • family_with_children • se
8
2026-01-12 • via Nuitee