Hotel Suerre

Hotels
TRT Consultores CETAM
8.6 (128 reviews)
Calle principal, Guapiles, Limon , Guapiles , CR

Facilities

Free breakfast
Fitness facilities
Arcade/game room
Health club
Free WiFi
Terrace
Garden
Casino
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Nice amenities
Cons:
Outdated rooms
Room cleanliness issues
Staff professionalism concern

Categories

Cleanliness
7.79
Cleanliness was a concern highlighted by outdated rooms and maintenance issues.
Service
9.76
The staff is exceptionally helpful and dedicated, as mentioned in multiple reviews.
Location
8.3
Convenient parking and access as it is laid out as a motel.
Room Quality
7.75
Rooms are dated and in need of updates.
Amenities
8.88
Facilities including gyms and restaurants were noted as positive.
Value for Money
8.84
Good value for the services offered, especially breakfast.
Food and Beverage
9.19
Food was praised overall, especially the breakfast.
Overall Experience
8.26
Overall a decent stay with significant positives despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:44

Property Description

Recreational Amenities: Take a dip in the outdoor pool, work out at the health club, or try your luck at the casino.

Dining Options: Indulge in international cuisine at Parismina or grab a drink at the bar/lounge after enjoying a complimentary buffet breakfast.

Additional Features: Enjoy free Wi-Fi, arcade/games room, and services like room service, laundry facilities, and a business center.

To experience all this and more, book your stay at Hotel Suerre today!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 128 reviews
Cleanliness: 7.79
Service: 9.76
Location: 8.3
Room Quality: 7.75
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.19
Overall Experience: 8.26
F
Fleece71 Business
6
Back to the 70s/80s…… but the staff are great
Pros:

We only had a one night stop off here on the way to a meeting the following day. It is laid out as a motel
In the way of accommodation so parking is plentiful.
The on- site restaurant is staffed by lovely people with a “can do” attitude who will go the extra mile and the food is pretty good.
The downside are the rooms - dated and in need of an update. I was woken by a gurgling in the waste water pipes which would not stop all night.
All ok but the highlight are the staff and the ability to have a work out in the gym

2025-11-21 via Tripadvisor
E
Esteban
8
Pros:

Habitación limpia, desayuno con varias opciones y personal amable

2025-10-11 via Nuitee
M
Marvin
10
Pros:

Todo bien, el desayuno, excelente

2025-09-22 via Nuitee
O
Omar
10
Pros:

Me quedé de trabajo y fue muy buena experiencia, buena comida y cuartos limpios con todo lo necesario para estar bien, la atencion del personal es de lo mejor.

2025-09-21 via Nuitee
J
Juan Carlos
10
Excelente estadía en hotel suerre
Pros:

Un hotel excelente... el personal como pocos, super amable superservicial supereducados súper atentos y el hotel impecable con gran parqueo y el restaurante con excelentes servicios.

2025-09-01 via Nuitee
G
Gwenholidays Family
2
Worst Hotel in Costa Rica – Stay Away!
Pros:

This hotel is an absolute disgrace. The staff have zero professionalism, zero education, and zero idea how to treat guests. We ordered a Coke Zero and two ice creams at the pool, gave our room number (as you would at any normal hotel), and assumed we’d settle at checkout. Instead, at 9pm two thugs straight out of a cartel movie came banging on our door while we were asleep, demanding immediate payment.

We paid — but the clowns managed to charge us in pesos instead of dollars. Their solution? Wake us up again by phone and send another mob to hammer on the door for $14. All this while the hotel already had our card details on record. Absolute madness.

The place itself is tacky, loud, and chaotic. Reception staff are rude beyond belief and don’t expect a single word of English. In three weeks traveling across Costa Rica — from high-end resorts to budget guesthouses — we’ve had nothing but wonderful experiences everywhere… except here.

This is hands down the worst hotel in Costa Rica. Stay away. We’ll never set foot in this dump again.

2025-08-15 via Tripadvisor
C
Cristian
10
Pros:

Excelente relación calidad precio. Muy bien desayuno y José el Bartender de la piscina muy amable

2025-08-08 via Nuitee
G
Gina family
6
Pros:

Nice facilities overall. The restaurants, pools and gym were nice. The room could benefit from an update

2025-07-21 via Nuitee
R
Roxana
10
Pros:

Creo que el restaurante puede ser mejor

2025-07-07 via Nuitee
S
Stephen
10
Pros:

Very nice safe quiet good dinner, pool, great breakfast

2025-07-03 via Nuitee
R
Robert
10
Pros:

Great reception, good food, large & confortable room. We were even greated by a large iguana on last morning. Keep up the good work.

2025-04-23 via Nuitee
R
Randy family
8
Pros:

The Sevices was quick and the staff was very friendly.

2025-04-21 via Nuitee
J
Juan partner
10
Pros:

Excellent and convenient.
Could benefit of more variety offered for breakfast.

2025-04-13 via Nuitee
W
Warren family
8
Pros:

Fair value

2025-03-30 via Nuitee
M
MARCO family
8
Pros:

Excelente piscina. Pero el domingo la cierran junto con el área social a las 6 pm. Demasiado temprano.

2025-03-25 via Nuitee
A
Ange-Mita partner
8
Pros:

Escellent endroit pour passer un séjour

2025-02-12 via Nuitee
T
Tatiana partner
8
Pros:

Hotel familiar y conveniente para negocios o estadías cortas.
Tiene piscina y algunas áreas para caminar en los alrededores.
Desayuno típico variado y con frutas.

2025-01-27 via Nuitee
G
Gustavo
8
Pros:

El hotel está bien , algunos tvs. No funcionan bien pero el personal es muy amable

2025-01-26 via Nuitee
A
Anant
10
Pros:

Very good amenities

2024-12-30 via Nuitee
R
Raul
10
Pros:

Hotel
Has improved over the years it is clean and comfortable easy parking and conveniently located.

2024-12-08 via Nuitee