LOTTE CITY HOTEL Jeju Airport

Hotels
•
Lotte City Hotels
8.8 (2631 reviews)
83, Doryeong-ro , Jeju , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
8.31
Cleaning service issues mentioned.
Service
9.08
Friendly and professional staff, overall positive feedback.
Location
9.32
Great location, near the airport and conveniences.
Room Quality
8.77
Spacious rooms with nice views, but some heating issues.
Amenities
8.8
Good amenities but some limitations such as the pool access.
Value for Money
8.76
Good value overall, with some minor issues.
Food and Beverage
8.31
Some concerns about quality at breakfast.
Overall Experience
9.08
Overall satisfaction with the stay, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:19

Property Description

Luxurious Accommodation

The 4-star LOTTE City Hotel Jeju in the heart of Jeju City offers air-conditioned rooms with modern amenities, flat-screen TVs, and stunning views of the sea or mountains. Enjoy a comfortable stay with a desk, private bathroom, and complimentary WiFi and parking.

Top-Notch Facilities

Indulge in the hotel's fitness center, sauna, and buffet-style meals at C’ Café on the 22nd floor while overlooking the ocean. Benefit from a drop-off service to Jeju International Airport, a 24-hour front desk, tour desk, and duty-free shops for a convenient stay.

Convenient Location

With Jeju International Airport just a 7-minute drive away and attractions like Jeju Iho Beach and Hallasan National Park within easy reach, LOTTE City Hotel Jeju is the perfect choice for your stay in Jeju City.

Ready to experience luxury and convenience at LOTTE City Hotel Jeju? Book your stay now!

Important information:

**Kindly be informed that the outdoor swimming pool will not be in operation from January to March 2026.

※ Outdoor Swimming Pool
-Location : 6F, Outdoors
-Fee: 12,000KRW (Same amount will be charged for adults and children) per person.
-Operations of Outdoor pool might be restricted in the event of the bad weather.
January–March: Closed
April–June: 11:30 AM–9:00 PM (Break: 6:30–7:00 PM)
July–August: Session 1: 10:00 AM–7:30 PM, Session 2: 8:00 PM–10:00 PM (Adults Only) (Break: 7:30 PM–8:00 PM)
September–December: 11:30 AM–9:00 PM (Break: 6:30 PM–7:00 PM)
※ Night time is only for adults (over 19 years old).


Minors cannot stay without their guardians. (You can stay at the age of 19 or older after your birthday in the year)
Minors can only stay with their guardians, and even if they have a written consent, they cannot stay unless they are accompanied by their guardians.


Check-out time for reservations made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 2631 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.08
T
TSUNG HAN • extended_group • tw
3
Pros:

地點OK

Cons:

邊間冷氣完全不冷，西曬時會熱死

2026-05-02 • via Nuitee
S
Suk kuen • extended_group • hk
8
Leisure stay with friends
Pros:

Convenient location.

2026-05-02 • via Nuitee
M
Magdalene • couple • sg
7
2026-05-01 • via Nuitee
C
chingchinh • solo_traveller • tw
8
2026-05-01 • via Nuitee
B
Bitaille • solo_traveller • fr
10
2026-05-01 • via Nuitee
K
Karina • solo_traveller • ru
10
2026-05-01 • via Nuitee
E
Elvira • couple • ph
8
2026-04-30 • via Nuitee
S
sharon • solo_traveller • gb
8
Jeju hotel convenient for airport.
Pros:

5 mins from the airport 5000 won in a taxi .
The hotel has a view towards the airport.
The 22nd floor views at breakfast are lovely. Excellent buffet breakfast choice.
Clean.comfortable hotel.

Cons:

No restaurant or bar in the evening.

2026-04-29 • via Nuitee
J
Joyce • solo_traveller • tw
9
整體還不錯
Pros:

整體環境

Cons:

洗澡蓮蓬頭出水有點小

2026-04-29 • via Nuitee
A
Aurélien • couple • fr
10
BIS for Jeju
Pros:

Everything.

2026-04-28 • via Nuitee
R
Rong Angela • solo_traveller • sg
3
Pros:

The location is very good and close to the airport. They also provide free shuttle bus service to the airport.

Cons:

The room is not well ventilated, instead there is a strange smell in the room that I have to leave the window open for the whole night. It was very noisy outside and I was almost sleepless for the whole night

2026-04-28 • via Nuitee
J
JAMES • couple • ca
7
Stay was good but would be better to have a lounge area.
Pros:

Good location

Cons:

Hotel should have a lounge area for resting and gathering.

2026-04-26 • via Nuitee
C
Chiao chi • family_with_children • tw
10
2026-04-24 • via Nuitee
E
Elizabeth Cheong • solo_traveller • sg
8
Older hotel where you need to pay for the pool
Pros:

This was a key pickup location for many klook day tours so it was very convenient. There were also a lot of restaurants, gift shops, convenience stores and Paris baguette nearby, making it a very convenient location. Room was quite spacious, with enough space on each side of the bed to fully open a big luggage. Toilet also had a very big and spacious bathtub! There was a cafe at the lobby with 1 for 1 Americano at just 5000 won too.

Cons:

The Lotte department store did not have a food court unlike other Lotte malls and it was overrun with PRC. Even the staff were all from China. Neighbours might be noisy if you love here as it was quite rowdy on our floor that night despite the relatively good soundproofing. Hotel was also a bit old and staff didn't prepare any drinks or perks despite indicating it was our honeymoon stay. This contrasted with all other hotels that tried to provide a drink or small perk. The pool was also chargeable at 12000 won per person for entry, despite being a hotel guest. The pool was so small so it was quite expensive and very surprising that it wasn't even opened to guests.

2026-04-23 • via Nuitee
A
amekhroub • solo_traveller • ma
8
Pros:

Laundry service, nice view, large rooms.

Cons:

The breakfast was not worth the price you pay for , very limited choices and pretty much tasteless.
The personnel was also a bit rude, when we called the reception for some questions they hanged up on us and simply said to come to the front desk.

2026-04-22 • via Nuitee
L
Liou, Yen-Lyin • family_with_children • tw
9
Pros:

早餐很棒，離機場近，適合最後幾天住宿

Cons:

樓下只是精品專賣店而非一般百貨公司，餐廳或一般紀念品要在外面買

2026-04-22 • via Nuitee
Y
Yian • couple • tw
8
2026-04-22 • via Nuitee
Y
Ya Ting • extended_group • tw
10
浴室磁磚破了，前台馬上為我們更換與升級房型，服務很棒
Pros:

地點佳，樓下就是百貨，附近很多吃的

2026-04-22 • via Nuitee
B
Begum • extended_group • gb
10
2026-04-22 • via Nuitee
A
Awchux • solo_traveller • us
7
Lotte City Jeju
Pros:

Location... convenient to join tours.

Cons:

Front desk reception unfriendly and not helpful. Arrogant.No knowledge about nearby restaurants.

2026-04-22 • via Nuitee