LOTTE CITY HOTEL Jeju Airport

Hotels
•
Lotte City Hotels
8.8 (2680 reviews)
83, Doryeong-ro , Jeju , kr

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
8.31
Cleaning service issues mentioned.
Service
9.08
Friendly and professional staff, overall positive feedback.
Location
9.32
Great location, near the airport and conveniences.
Room Quality
8.77
Spacious rooms with nice views, but some heating issues.
Amenities
8.8
Good amenities but some limitations such as the pool access.
Value for Money
8.76
Good value overall, with some minor issues.
Food and Beverage
8.31
Some concerns about quality at breakfast.
Overall Experience
9.08
Overall satisfaction with the stay, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:19

Property Description

Luxurious Accommodation

The 4-star LOTTE City Hotel Jeju in the heart of Jeju City offers air-conditioned rooms with modern amenities, flat-screen TVs, and stunning views of the sea or mountains. Enjoy a comfortable stay with a desk, private bathroom, and complimentary WiFi and parking.

Top-Notch Facilities

Indulge in the hotel's fitness center, sauna, and buffet-style meals at C’ Café on the 22nd floor while overlooking the ocean. Benefit from a drop-off service to Jeju International Airport, a 24-hour front desk, tour desk, and duty-free shops for a convenient stay.

Convenient Location

With Jeju International Airport just a 7-minute drive away and attractions like Jeju Iho Beach and Hallasan National Park within easy reach, LOTTE City Hotel Jeju is the perfect choice for your stay in Jeju City.

Ready to experience luxury and convenience at LOTTE City Hotel Jeju? Book your stay now!

Important information:

**Kindly be informed that the outdoor swimming pool will not be in operation from January to March 2026.

※ Outdoor Swimming Pool
-Location : 6F, Outdoors
-Fee: 12,000KRW (Same amount will be charged for adults and children) per person.
-Operations of Outdoor pool might be restricted in the event of the bad weather.
January–March: Closed
April–June: 11:30 AM–9:00 PM (Break: 6:30–7:00 PM)
July–August: Session 1: 10:00 AM–7:30 PM, Session 2: 8:00 PM–10:00 PM (Adults Only) (Break: 7:30 PM–8:00 PM)
September–December: 11:30 AM–9:00 PM (Break: 6:30 PM–7:00 PM)
※ Night time is only for adults (over 19 years old).


Minors cannot stay without their guardians. (You can stay at the age of 19 or older after your birthday in the year)
Minors can only stay with their guardians, and even if they have a written consent, they cannot stay unless they are accompanied by their guardians.


Check-out time for reservations made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 2680 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.08
J
Jennifer • family_with_children • de
10
Tolles Hotel mit super Aussicht
Pros:

Tolle Aussicht. Komfortables Bett. Sauber. Gute Lage. Umfangreiches, leckeres Frühstück. Man konnte frühstücken und dabei Flugzeuge beim Starten und Landen beobachten. Der Pool ist toll und hatte eine schön warme Temperatur.

Cons:

Dass der Pool nochmal extra bezahlt werden musste

2026-05-23 • via Nuitee
H
Ho Yin • couple • hk
10
2026-05-23 • via Nuitee
Y
Yuying • family_with_children • nl
6
Cons:

You must pay for the swimming pool. This is really my first ever experience from all the hotels we have been world wide.

2026-05-22 • via Nuitee
M
Mishra • family_with_children • sg
8
Overall good
Pros:

Excellent

Cons:

Check in was only after 3pm

2026-05-20 • via Nuitee
C
Charmaine • couple • sg
9
Convenient and comfortable stay!
Pros:

The hotel’s location is very convenient. So near many good food options and Nuwemaru street for shopping. The room is very clean and spacious enough for 2 persons. The view is spectacular too with the sunset view. Love that there is a bathtub too! Check in and out was a breeze as well.

Cons:

The pillows are too soft - hope there could be an option to switch to firmer pillows.

2026-05-19 • via Nuitee
철 • couple • kr
9
Pros:

공항셔틀버스.

Cons:

중국인들이 너무 많아 불편

2026-05-18 • via Nuitee
C
Christel • solo_traveller • nl
9
Pros:

De grote van de kamer en het bed. Ohw en gratis shuttle

Cons:

Hmm dat de shuttle maar tot 12uur in de middag rijdt

2026-05-17 • via Nuitee
S
Sheng Chih • extended_group • tw
10
Pros:

酒店的位置在市區，附近有相當多的知名餐廳和商店。
房間乾淨，設施完善，衛浴設備也很舒適，有地下停車場免費提供住宿者停車，而且停車位充足，房間裡的WIFI速度非常快，服務人員非常有禮貌。

2026-05-16 • via Nuitee
S
Sharon • extended_group • us
10
Good stay
Pros:

Designated pick up location for tours.
Breakfast is good.

Cons:

Should offer microwave in room

2026-05-15 • via Nuitee
P
Paul • extended_group • nl
9
Vakantie
Pros:

Goede kamers met mooi uitzicht op het vliegveld. Prima ontbijt met voldoende keuze. De meeste tours beginnen vanaf dit hotel.

2026-05-15 • via Nuitee
Y
you-hsuan • extended_group • tw
10
Pros:

breakfast the best

2026-05-15 • via Nuitee
J
Jowyn Woon Ling • couple • my
10
2026-05-14 • via Nuitee
H
Hsiao-tieh • extended_group • tw
10
2026-05-13 • via Nuitee
C
CHUN FENG • extended_group • tw
8
2026-05-13 • via Nuitee
登鈞 • family_with_children • tw
9
2026-05-13 • via Nuitee
晨瑋 • family_with_children • tw
8
2026-05-13 • via Nuitee
C
CHUN FENG • couple • tw
8
2026-05-13 • via Nuitee
여행러브러브 • solo_traveller • kr
7
Pros:

시내에 있어 편했습니다

Cons:

수건이 낡았습니다 ㄷ

2026-05-13 • via Nuitee
M
Marcos • couple • tw
7
Great location, good facility
Pros:

Location is good, very close to airport.
The weight scale service at the check in lobby is a great idea, since most of the flights to Jeju are small planes.

Cons:

The shuttle bus to Airport works till 12pm only, that’s not very convenient for travelers with afternoon or evening flights.

2026-05-12 • via Nuitee
C
CDANAo • solo_traveller • us
9
2026-05-12 • via Nuitee