LOTTE CITY HOTEL Jeju Airport

Hotels
•
Lotte City Hotels
8.8 (2508 reviews)
83, Doryeong-ro , Jeju , kr

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
8.31
Cleaning service issues mentioned.
Service
9.08
Friendly and professional staff, overall positive feedback.
Location
9.32
Great location, near the airport and conveniences.
Room Quality
8.77
Spacious rooms with nice views, but some heating issues.
Amenities
8.8
Good amenities but some limitations such as the pool access.
Value for Money
8.76
Good value overall, with some minor issues.
Food and Beverage
8.31
Some concerns about quality at breakfast.
Overall Experience
9.08
Overall satisfaction with the stay, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:19

Property Description

Luxurious Accommodation

The 4-star LOTTE City Hotel Jeju in the heart of Jeju City offers air-conditioned rooms with modern amenities, flat-screen TVs, and stunning views of the sea or mountains. Enjoy a comfortable stay with a desk, private bathroom, and complimentary WiFi and parking.

Top-Notch Facilities

Indulge in the hotel's fitness center, sauna, and buffet-style meals at C’ Café on the 22nd floor while overlooking the ocean. Benefit from a drop-off service to Jeju International Airport, a 24-hour front desk, tour desk, and duty-free shops for a convenient stay.

Convenient Location

With Jeju International Airport just a 7-minute drive away and attractions like Jeju Iho Beach and Hallasan National Park within easy reach, LOTTE City Hotel Jeju is the perfect choice for your stay in Jeju City.

Ready to experience luxury and convenience at LOTTE City Hotel Jeju? Book your stay now!

Important information:

**Kindly be informed that the outdoor swimming pool will not be in operation from January to March 2026.

※ Outdoor Swimming Pool
-Location : 6F, Outdoors
-Fee: 12,000KRW (Same amount will be charged for adults and children) per person.
-Operations of Outdoor pool might be restricted in the event of the bad weather.
-January ~ March : CLOSED
-Off season (April~June, September~November): Part1: 12:00~19:00 / Part2: 19:30~21:30
-Winder season (December~March): Part1: 12:00~15:00 / Part2: 15:30~19:00
-High seaon (July~August):
Part1(morning): 10:00~13:30
Part2(afternoon): 14:00~19:30
Part3(night): 20:00~22:00
※ Night time is only for adults (over 19 years old).


Minors cannot stay without their guardians. (You can stay at the age of 19 or older after your birthday in the year)
Minors can only stay with their guardians, and even if they have a written consent, they cannot stay unless they are accompanied by their guardians.


Check-out time for reservations made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

Swimming pool: Closed from Thu, Jan 1, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 2508 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.08
L
Lynu • couple • sg
8
Comfortable and clean rooms with good service
Pros:

Well located for our needs

2026-03-14 • via Nuitee
I
Insu • couple • kr
9
2026-03-14 • via Nuitee
Y
YITING • couple • tw
8
2026-03-14 • via Nuitee
V
Verena • solo_traveller • at
9
2026-03-14 • via Nuitee
W
WAN-JHEN • solo_traveller • tw
9
2026-03-12 • via Nuitee
B
BoYu • extended_group • tw
10
2026-03-12 • via Nuitee
C
ching hsien • couple • tw
9
2026-03-09 • via Nuitee
Y
yunheui • solo_traveller • jp
10
Pros:

위치. 룸컨디션. 조식 뷰 다 좋았음

Cons:

입구에 있는 직원, 면세점 입구와 같은? 곳인데 자동문에 아이와 두명 들어갔다가 ..주의를 받았는데
너무 고압적이었음. 안전 이슈로 주의주는 정도가 아니었음. 맨날 저러고 손님한테 짜증내나보다 할 정도로 자연스러웠음.
그 외에는 모두 친절했고 호텔 자체는 너무 좋았음.

2026-03-08 • via Nuitee
Y
Yunchen • family_with_children • tw
10
2026-03-08 • via Nuitee
K
KYUNG SUN • solo_traveller • kr
9
Pros:

청결, 침대의 편안함

Cons:

온도조절, 추웠드

2026-03-08 • via Nuitee
玉涵 • extended_group • tw
9
2026-03-07 • via Nuitee
B
Berkcan • solo_traveller • tr
10
2026-03-07 • via Nuitee
沛㚬 • family_with_children • tw
10
這次家族旅遊住了6晚不含早餐，服務人員親切，退房時手機忘在房間，被房務人員收起來，還請房務人員幫我拿到櫃檯，真是太感謝了.房間很乾淨，如果沒有按不打掃的燈，每天都來打掃倒垃圾.鋪床，好用心，隔壁就是樂天免稅店，附近走出去吃的方便，也有多家便
Pros:

服務好，地點好，房間乾淨

Cons:

無

2026-03-07 • via Nuitee
L
Li Ching • couple • tw
10
Pros:

周邊環境優，對於旅客的食衣住行都很方便，去機場更便利。

2026-03-06 • via Nuitee
H
Huichen • extended_group • tw
10
2026-03-05 • via Nuitee
J
JIA BO • family_with_children • cn
8
2026-03-04 • via Nuitee
Y
YungWei • couple • tw
6
2026-03-04 • via Nuitee
고 • couple • kr
6
Pros:

고층에 도심내 있어 이동편리, 주차장 여유있음

Cons:

넷플릭스 안돼서 객실내에서 할게 없음

2026-03-03 • via Nuitee
B
BO HYUNG • couple • kr
10
2026-03-02 • via Nuitee
A
AYAKO • couple • jp
10
良い眺め
Pros:

眺めが非常に良かった。フィットネスジムがあるところ。1階ロビーのスタッフさんの対応がとても良かった。フロントスタッフさんは、多言語話せるようで丁寧な説明だった。

Cons:

コインランドリーが高い。乾燥機が全く乾かなかったため、2回やることになった(1回5000w)。

2026-03-01 • via Nuitee