Ville Hotel

Hotels
•
Independent
7.4 (4162 reviews)
Canal St, Manchester, England, M1 3WD , Manchester , GB
44-0-1618189223

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Casino nearby
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbance

Categories

Cleanliness
5.43
Numerous complaints about dirty conditions, stained items, and lack of thorough cleaning.
Service
8.4
Friendly and accommodating staff noted in multiple reviews.
Location
8.94
Consistently praised for great location near city center and attractions.
Room Quality
6.39
Rooms described as basic, with varied comfort levels and some technical issues.
Amenities
7.42
Basic amenities provided, but complaints about functionality of TV and Wi-Fi.
Value for Money
7.38
Value perception varies; some found it worthwhile while others noted issues.
Food and Beverage
7.43
Not explicitly discussed; assumed standard quality for hotel tier.
Overall Experience
7.8
Mixed feelings overall, some satisfied but many expressed significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:22

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay at Ville Hotel. Stay connected with flat-screen TVs and cable programming for your entertainment.

Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and a safe deposit box. The hotel offers bathrooms with showers, complimentary toiletries, and hair dryers, as well as separate sitting areas and daily housekeeping.

Prime Location: Ville Hotel is conveniently located in Manchester City Centre, steps away from Canal Street and close to major attractions such as Manchester Palace Theatre and Piccadilly Gardens.

Ready to experience comfort and convenience in the heart of Manchester? Book your stay at Ville Hotel now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 4162 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.8
D
Dean • couple • gb
4
Pros:

Location

Cons:

Village

2026-03-28 • via Nuitee
L
Luca • solo_traveller • gb
7
2026-03-27 • via Nuitee
C
Chris • couple • gb
10
2026-03-27 • via Nuitee
D
Davidson • couple • gb
1
Pros:

Location

Cons:

The staff

2026-03-26 • via Nuitee
R
Roberts • family_with_children • gb
10
Pros:

Comfy bed. Powerful shower. Sound blocking windows. Nice view. Good location. I stayed on a Wednesday so no noise from being close to the clubs. Or at least I couldn't hear anything anyway. Nice biscuits and coffee station. Nice staff.

Cons:

Not many TV channels available.

2026-03-26 • via Nuitee
D
Daniel • family_with_children • gb
10
2026-03-26 • via Nuitee
M
Mohsin • couple • gb
8
2026-03-26 • via Nuitee
L
Luke • solo_traveller • gb
7
2026-03-26 • via Nuitee
P
Petra • couple • cz
9
2026-03-25 • via Nuitee
D
Diane • couple • gb
10
Clean and comfortable and very friendly staff and helpful
Pros:

Staff very friendly and helpful

Cons:

Nothing

2026-03-25 • via Nuitee
R
Robert • solo_traveller • gb
4
Not as good as last time
Pros:

Good location

Cons:

TV aerial broken - No mainstream freeview TV channels (news etc)
Flooring very worn - Edges coming on laminate.
Shower leaking

2026-03-25 • via Nuitee
S
Stephen • family_with_children • gb
10
Pros:

Location, friendly staff fantastic customer service

2026-03-25 • via Nuitee
G
Gareth • solo_traveller • gb
7
2026-03-25 • via Nuitee
M
Milton • solo_traveller • gb
8
Affordable, good location but aged.
Pros:

The location was wonderful being in the heart of Manchesters iconic Gay Village, shops were readily available nearby and it wasn't far from Shudehill Interchange.

Cons:

The facilities were a bit aged and needed some redecoration and the room itself needed some TLC. There was a smell in the room which was a bit stale so I tried to keep the window open often.
The shower wouldn't stay warm so I had to do cold showers often.

2026-03-25 • via Nuitee
P
Phillip • couple • gb
10
Biked this place as an extension of our original break.
Pros:

Great location, our room was newly Renovated, right on Canal street. Ours was a basement room so nice and quiet. We got a great price.

Cons:

Nothing to dislike.

2026-03-24 • via Nuitee
A
Andrea • family_with_children • de
8
2026-03-24 • via Nuitee
A
Antra • solo_traveller • lv
9
Was perfect for two night stay when transitioning through Manchester.
Pros:

Good deal, close to train station to chach early flights. Interesting area. Reception open 24h.

Cons:

A bit noisy if neighbors walk around. Quite hot.

2026-03-24 • via Nuitee
B
Barry • family_with_children • ie
4
Basement room was grim. Pull out bed mattress was like concrete
Pros:

Good location. Basement room was a bit grim and unclean.

Cons:

Room could be cleaner. Pull out bed mattress was like concrete

2026-03-24 • via Nuitee
B
Bethany • family_with_children • gb
10
2026-03-23 • via Nuitee
L
Lorna • couple • gb
7
Pros:

Staff were great. Natalie and Mia on reception were very polite. Natalie helped with taxis and went beyond service.

Cons:

Just a bit too basic but good enough for a couple of nights. Especially for the money. Very good value.

2026-03-23 • via Nuitee