Ville Hotel

Hotels
36-42 Canal Street , Manchester , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbance

Categories

Cleanliness
5.43
Numerous complaints about dirty conditions, stained items, and lack of thorough cleaning.
Service
8.4
Friendly and accommodating staff noted in multiple reviews.
Location
8.94
Consistently praised for great location near city center and attractions.
Room Quality
6.39
Rooms described as basic, with varied comfort levels and some technical issues.
Amenities
7.42
Basic amenities provided, but complaints about functionality of TV and Wi-Fi.
Value for Money
7.38
Value perception varies; some found it worthwhile while others noted issues.
Food and Beverage
7.43
Not explicitly discussed; assumed standard quality for hotel tier.
Overall Experience
7.8
Mixed feelings overall, some satisfied but many expressed significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:22

Property Description

Convenient City Centre Location

Luxurious Amenities

At Ville Hotel, enjoy a 24-hour front desk, concierge service, and complimentary WiFi. Immerse yourself in comfort and convenience during your stay.

Nearby Attractions

Explore Manchester with ease as popular landmarks like Manchester Art Gallery, The Palace Theatre, and Albert Square are just a stone's throw away. Don't forget to visit Manchester Central Library and Piccadilly Railway Station for a complete experience.

Easy Airport Access

With Manchester Airport a short 14 km away, your journey to and from Ville Hotel is a breeze. Book now for a delightful stay in the heart of Manchester.

Important information:

Notice: Renovation works will be taking place daily at the hotel between 10:00 am and 6:00 pm. Guests may experience significant construction noise, including drilling and hammering during these hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.8
M
MacDonald solo_traveller gb
6
2026-08-29 via Nuitee
S
Stephen solo_traveller ie
1
Pros:

Noting terrible

Cons:

Nothing r uff place.

2026-08-27 via Nuitee
K
Krisztian couple gb
5
Poor hotel in a good location
Pros:

Good location.

Cons:

Tiny rooms, not in the best of shape, was very noisy during the night on a Saturday. Very expensive for what it is.

2026-08-27 via Nuitee
E
Esther solo_traveller gb
5
2026-08-25 via Nuitee
Z
zarak solo_traveller gb
8
2026-08-24 via Nuitee
L
Lynn solo_traveller gb
7
Pros:

Easy walk from the theatres and museums etc.
The receptionist was happy to move our room from the basement to the first floor.
The shower was lovely, once the boiler was sorted.

Cons:

The canal side walk was noisy at night which meant we couldn't open the window. Not much fun in the heat!

2026-08-21 via Nuitee
T
Thomas solo_traveller gb
3
Pros:

Location very good . Bedding and room was clean .

Cons:

We definitely didn't get the room we booked . Was meant to be an upgraded deluxe with sofa seating area , city view out the large windows etc. room was nothing like the photos . Asked reception to be told booking has the wrong photos and nothing he could do . Yet THEIR own website showed the same photos and the room as available. We got flung in the basement (smelled damp ) with tiny slit windows with no curtain on one , a terrible green light on all night and early morning stomping above from either reception or stairs . Have stayed before but never again. I feel the reception bumped us down as we'd booked a special booking rate .

2026-08-20 via Nuitee
D
David Goode solo_traveller gb
5
Pros:

Location

Cons:

Room could have been cleaner

2026-08-20 via Nuitee
F
Farah solo_traveller eg
1
I would not recommend this property to anyone
Pros:

I can’t say I liked it

Cons:

The cleanliness level was horrible- the bed sheets had stains, the floor was dirty with visible signs of dust. The kettle for example had dust on it and I had to wash it with the bath soap.

2026-08-20 via Nuitee
T
Tom solo_traveller gb
8
Pros:

Great stay, great location.

Cons:

Nothing.

2026-08-18 via Nuitee
K
Kevan solo_traveller gb
7
Ok
Pros:

Location

Cons:

The staff seemed not very bothered when i told them that the plughole in the shower was blocked they said will get someone to sort it after we have left and the fan was only the item that was not clean how they missed that i dont know and it shows the rooms dont get checked by management after

2026-08-18 via Nuitee
K
Killian solo_traveller gb
5
2026-08-16 via Nuitee
J
Jim solo_traveller gb
7
2026-08-14 via Nuitee
A
Adam solo_traveller gb
9
2026-08-12 via Nuitee
R
Rob solo_traveller gb
4
2026-08-12 via Nuitee
M
Michael solo_traveller gb
1
2026-08-12 via Nuitee
D
Derek solo_traveller gb
8
2026-08-10 via Nuitee
A
age solo_traveller gb
10
Pros:

Easy location to centre

2026-08-09 via Nuitee
A
Andrew solo_traveller gb
7
⭐️ A brilliant little stay – comfortable, welcoming, great value and I’d definitely return!
Pros:

Really enjoyed my stay! The hotel was welcoming, comfortable and spotlessly clean. The staff were friendly and helpful, and everything felt relaxed and easy from check-in onwards. The room had everything I needed and I had a really comfortable night. Great value for money too – I’d happily stay again!

Cons:

Nothing really – I had a great stay and no complaints at all.

2026-08-09 via Nuitee
B
Beverley solo_traveller gb
10
2026-08-09 via Nuitee