Ville Hotel

Hotels
•
Independent
7.4 (4162 reviews)
Canal St, Manchester, England, M1 3WD , Manchester , GB
44-0-1618189223

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Casino nearby
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbance

Categories

Cleanliness
5.43
Numerous complaints about dirty conditions, stained items, and lack of thorough cleaning.
Service
8.4
Friendly and accommodating staff noted in multiple reviews.
Location
8.94
Consistently praised for great location near city center and attractions.
Room Quality
6.39
Rooms described as basic, with varied comfort levels and some technical issues.
Amenities
7.42
Basic amenities provided, but complaints about functionality of TV and Wi-Fi.
Value for Money
7.38
Value perception varies; some found it worthwhile while others noted issues.
Food and Beverage
7.43
Not explicitly discussed; assumed standard quality for hotel tier.
Overall Experience
7.8
Mixed feelings overall, some satisfied but many expressed significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:22

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay at Ville Hotel. Stay connected with flat-screen TVs and cable programming for your entertainment.

Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and a safe deposit box. The hotel offers bathrooms with showers, complimentary toiletries, and hair dryers, as well as separate sitting areas and daily housekeeping.

Prime Location: Ville Hotel is conveniently located in Manchester City Centre, steps away from Canal Street and close to major attractions such as Manchester Palace Theatre and Piccadilly Gardens.

Ready to experience comfort and convenience in the heart of Manchester? Book your stay at Ville Hotel now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 4162 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.8
J
James • couple • gb
9
2026-02-28 • via Nuitee
H
Hendrikje • couple • us
5
2026-02-28 • via Nuitee
E
Ednilson • solo_traveller • gb
10
Overall it’s pretty good for one night right in the city center, was clean 11am checkout time was pretty good too night
Pros:

Close to the Piccadilly train station

Cons:

It’s a bit noisy and one bad side bulb wasn’t working.

2026-02-27 • via Nuitee
E
Emma • solo_traveller • gb
6
2026-02-26 • via Nuitee
S
Shaw • couple • gb
7
2026-02-26 • via Nuitee
P
Paul • family_with_children • gb
9
Pros:

Location and staff

Cons:

Tv didn't work
Pillows were uncomfortable

2026-02-26 • via Nuitee
E
Evan • solo_traveller • gb
8
2026-02-26 • via Nuitee
B
Bozena • family_with_children • gb
10
Pros:

Everything 😊

Cons:

Nothing

2026-02-25 • via Nuitee
O
Olayinka • family_with_children • gb
2
Pros:

Its loooks nice

Cons:

My room hadn't been clean there was gun on the head board a clump of hair under the bed and genral dirt every where . There was boggers on the sheet so they hadnt been washed ewewe

2026-02-25 • via Nuitee
L
Lee • solo_traveller • ie
4
2026-02-25 • via Nuitee
T
TJ • couple • gb
10
Very pleasant
Pros:

Our stay was very pleasant.
The hotel was very clean and comfortable.
The location was very central to all Amenities. Very good transport services.

2026-02-24 • via Nuitee
J
Josh • solo_traveller • gb
10
Great
Pros:

Staff was really nice and helpful all the room was clean

Cons:

It was clean and in a good location

2026-02-23 • via Nuitee
S
Samantha • couple • gb
8
2026-02-23 • via Nuitee
I
Ian • family_with_children • gb
10
Pros:

Firstly the Receptionist was welcoming.

Cons:

It was all good.

2026-02-23 • via Nuitee
M
Maytena • extended_group • es
9
Pros:

La recepcionista muy amable. Todo bien.

2026-02-23 • via Nuitee
J
Joseph • couple • ie
7
Good location
Pros:

Location is amazing for Canal street

Cons:

We had one flat pillow, I’ve never known anyone to be able to sleep on 1 single flat pillow.

2026-02-23 • via Nuitee
J
José Luis • family_with_children • ie
10
2026-02-22 • via Nuitee
D
Dennis • couple • gb
1
Don't book here. You'll regret it.
Pros:

Nothing

Cons:

Staff wouldn't tell me the room number of the other room I paid for. There was dried seamond on my soon to be daughter in laws pillow.

Our shower room had no soap.

The room was filthy. Sticky surfaces, dusty, just nasty.

People were drunk , banging and stomping all night and staff did absolutely nothing to stop it.

Worst Hotel I've ever stayed in 55 years.

2026-02-22 • via Nuitee
K
Karl • extended_group • gb
9
Nice last minute bargain
Pros:

Nice hotel in the heart of Canal Street, clean and confortable room.

Cons:

Nothing

2026-02-22 • via Nuitee
W
Weronika • family_with_children • gb
10
2026-02-14 • via Nuitee