The Hermitage, A Tribute Portfolio Hotel, Jakarta

Hotels
•
Tribute Portfolio
9.2 (619 reviews)
Jalan Cilacap No.1 Jakarta , Jakarta , id

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and polite staff
Great location for relaxation
Cons:
Issues with cleanliness of pool
High pricing and booking discrepancies

Categories

Cleanliness
8.53
Some reviews mention issues such as the pool not being clean and cigarette ash in the area.
Service
10
Multiple reviews describe the staff as polite, helpful, and customer-friendly.
Location
9.5
The location is mentioned positively, providing a calm environment amidst the busy city.
Room Quality
9.54
Rooms are described as large and comfortable with good amenities.
Amenities
8.49
Some amenities, like the rooftop pool, were described as needing maintenance.
Value for Money
9.02
Mixed sentiments about pricing and value based on room configurations.
Food and Beverage
8.98
Breakfast is generally described as good quality, though with limited variety.
Overall Experience
9.53
Most reviews reflect a high level of satisfaction, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:32

Property Description

Luxurious Accommodation
Indulge in elegantly decorated rooms with modern amenities and stunning city views. Enjoy a comfortable stay with flat-screen TV, air conditioning, and a well-equipped en suite bathroom.

Dining Excellence
Savor delectable international cuisine at 1928 Restaurant or unwind with light snacks and beverages at La Vue Bar. Treat yourself to a fine selection of wine and cigars in the hotel's lounge.

Convenience and Comfort
Take advantage of 24-hour services including airport shuttle, car hire, and concierge. Relax with a massage, utilize meeting rooms and business center, and enjoy laundry and ironing facilities. Your ultimate Jakarta experience awaits at The Hermitage, A Tribute Portfolio Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for Rp 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 619 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.49
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
R
Ronald • couple • nl
8
2026-03-12 • via Nuitee
G
Gijo • solo_traveller • pt
9
2026-03-11 • via Nuitee
A
Anthonius • couple • nl
10
Prima verblijf
Pros:

Een zeer prettig hotel om te verblijven. Schone en grote kamer. Prima ontbijt.

Cons:

De ontbijtruimte was koud en de muziek was te luid.

2026-03-10 • via Nuitee
K
Khairunnisa • couple • bn
7
2026-03-07 • via Nuitee
P
PMPB_11 • Family • Yorktown Heights, New York
10
Absolutey fabulous hotel inMeng Teng, Jakarta
Pros:

Spent 7 nights here…fabulous rooms with colonial feel and yet modern convenience. Common areas are wonderful and the rooftop pool and bar/patio excellent. Views of Jakarta are stunning. Food is excellent and the staff are both polite and extremely friendly. As a platinum Bonvoy member I have stayed at multiple hotels but this has been one of the most charming.

2026-03-06 • via Tripadvisor
N
Nibbly80 • family_with_children • de
10
Sehr nettes Personal, sauber, gutes Frühstück
Pros:

Alles sehr sauber, leckeres Frühstück, Personal sehr freundlich und hilfsbereit

Cons:

.

2026-03-05 • via Nuitee
M
Miroslav • family_with_children • cz
10
Pros:

Hotel from 1920th with genius loci, very good condition, nice staff

2026-03-04 • via Nuitee
J
Jonas • solo_traveller • de
6
2026-03-02 • via Nuitee
D
David • family_with_children • nl
8
2026-03-01 • via Nuitee
D
David • couple • au
9
2026-03-01 • via Nuitee
S
S3582MJahmadb • Solo travel
10
Exceptional Stay at The Hermitage Jakarta
Pros:

I stayed at The Hermitage, a Tribute Portfolio Hotel, Jakarta on 28 February, in the Junior Suite Room 110, and the entire experience was exceptional.

Vincent welcomed me warmly upon arrival and ensured the check-in process was smooth and pleasant.
Hanna, from the butler service, also provided attentive and thoughtful assistance throughout my stay—every request was handled professionally and with genuine care.

A special touch came from Rizky Irvansyah, the General Manager, who extended a warm welcome through a personalized letter placed in my room. This gesture truly elevated the sense of hospitality and made my stay feel even more meaningful.

The Junior Suite itself was spacious, beautifully designed, and perfectly aligned with the property’s heritage charm and refined luxury.

Overall, an outstanding stay. I highly recommend The Hermitage Jakarta and look forward to returning again.

2026-02-28 • via Tripadvisor
F
Frances • couple • gb
10
A relaxing stay. The Hermitage is a little gem in a hot, steamy and bustling city.
Pros:

Everything! Stylish, elegant, charming.
Attentive and helpful staff throughout the hotel.
Delicious food in the restaurants.

Cons:

Nothing - loved everything!

2026-02-27 • via Nuitee
N
N • family_with_children • de
9
2026-02-27 • via Nuitee
E
Erma Surianee • couple • my
9
Great retreat, fully recharged.
Pros:

Location - away for hustle hustle yet only 2-3km to center/Grand Indonesia
Ambiance
Great service, good food esp the chef’s specials by - Pak Heru, Pak Rangga & Pak Wahyu

Cons:

Nil

2026-02-26 • via Nuitee
O
Ormeño • solo_traveller • it
9
Pros:

Impeccable service. The facilities are very nice and clean.

Cons:

Nothing

2026-02-26 • via Nuitee
M
Muzafar Bin • couple • my
7
2026-02-25 • via Nuitee
M
marc • couple • pt
4
2026-02-09 • via Nuitee
M
Missdeleuran • family_with_children • no
8
A good hotel with some room for improvement.
Pros:

A lovely hotel with very friendly staff — especially the bar and restaurant team — though everyone deserves credit for working hard to make guests happy. Wonderful food.

Cons:

One downside was that the hotel was generally far too cold; the air conditioning should be turned down. The wine selection was somewhat limited, especially white wine and beer by the glass. The breakfast was good, but the hot food on the buffet was cold, and the selection for vegans and vegetarians was not very good.

2026-01-31 • via Nuitee
P
piergiorgio • solo_traveller • it
10
2026-01-31 • via Nuitee
A
Alice • couple • nl
9
worth the stay
Pros:

very comfortable and well located.
well worth the price.

Cons:

nothing

2026-01-28 • via Nuitee